Troubleshooting - SMC Networks EZ Connect SMC2632W User Manual

Encryption Screen
The WEP (Wired Equivalent Privacy) implemented in SMC™s EZ
Connect Wireless PC Card is based on an RC4 encryption algorithm.
The security keys provided to ensure data confidentiality are four
10-bit keys for the 64-bit Wep setting (first screen below) and one
26-bit key for the 128-bit Wep setting (second screen below.) This
WEP security protects your wireless LAN against eavesdropping and
unauthorized access by hackers or unexpected intruders. If the WEP
is in use, the WEP key is required for connecting to an access point
or listening to messages that pass through the air.
To use the WEP function, take the following steps:
1. Select ie128 Bitl8 or ir64 Bitl8 for the "WEP" field in the
"Configuration" folder.
2. Click on the "Encryption" tab to set up WEP security keys.
3. Enter your "Pass phrase" and click on the "Generate" button to
create security keys.
4. Then click on the "Write" button to save the WEP keys.
5. For 64 bit encryption select one encrypted key (from Key 1 to
Key 4) as your default key.

TroubleShooting

Check the following troubleshooting items before contacting SMC
Technical Support.
Adapter Installation Problems
If your computer can't find the EZ Connect Wireless PC Card or the
network driver doesn't install correctly, check the following:
• Make sure the adapter is securely seated in the PCMCIA slot.
When you insert the wireless adapter into the notebook's slot,
a click should be heard if the adapter is properly inserted.
Check for any hardware problems, such as physical damage to
the card's connector.
• Try the card in another PCMCIA slot. If this also fails, test your
computer with another SMC2632W wireless card that is known
to operate correctly.
• When operating under Windows NT, make sure a PCMCIA card
and socket services driver is installed in your computer. Also
check for mresource conflicts using the Windows NT Diagnostics
utility.
• If there are other network adapters in the computer, they may
be causing conflict. Remove all other adapters from the
computer and test the wireless adapter separately.
• Check for a defective computer or PCMCIA slot by trying the
adapter in another computer that is known to operate
correctly.
• If there are still difficulties, remove the wireless adapter.
Delete CW10.sys from c:\windows\system. Then go to "Control
Panel" and delete the adapter from your network configuration
menu. Restart your PC and reinstall the card as described in the
section "Installation" on page 5.