SMC Networks SMCWUSB-N User Manual page 2

LIMITED WARRANTY
Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from
defects in workmanship and materials, under normal use and service, for the applicable
warranty term. All SMC products carry a standard 90-day limited warranty from the date of
purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or
replace any product not operating as warranted with a similar or functionally equivalent
product, during the applicable warranty term. SMC will endeavor to repair or replace any
product returned under warranty within 30 days of receipt of the product. The standard limited
warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30
days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via
the enclosed product registration card or online via the SMC website. Failure to register will not
affect the standard limited warranty. The Limited Lifetime warranty covers a product during the
Life of that Product, which is defined as the period of time during which the product is an
"Active" SMC product. A product is considered to be "Active" while it is listed on the current
SMC price list. As new technologies emerge, older technologies become obsolete and SMC
will, at its discretion, replace an older product in its product line with one that incorporates
these newer technologies. At that point, the obsolete product is discontinued and is no longer
an "Active" SMC product. A list of discontinued products with their respective dates of
discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty.
All products that are replaced become the property of SMC. Replacement products may be
either new or reconditioned. Any replaced or repaired product carries either a 30-day limited
warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible
for any custom software or firmware, configuration information, or memory data of Customer
contained in, stored on, or integrated with any products returned to SMC pursuant to any
warranty. Products returned to SMC should have any customer-installed accessory or add-on
components, such as expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any
product to SMC. Proof of purchase may be required. Any product returned to SMC without a
valid Return Material Authorization (RMA) number clearly marked on the outside of the
package will be returned to customer at customer's expense. For warranty claims within North
America, please call our toll-free customer support number at (800) 762-4968. Customers are
responsible for all shipping charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS
WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER
HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL,