DIGITAL DISPLAY & MEDIA TRAINING MASTER
7-4. ESN (Electronic Serial Number) Validation
(Select [OTHERS] on the [Setup] menu. And then Check [Netflix ESN].)
Check the validity of ESN.
YES
Is it activated successfully?
YES
Is Netflix server Ok?
YES
Netflix server is ok, but fails in
activation.
NO
If not, the set has a bad ESN (It should not happen) -> replace the player
Select [Streaming] on the [Home] menu.
NO
NO
If Netflix Server is dead, activation fails even if the ESN is valid.
NO
Call Netflix Customer Support and check that this ESN added
This means that ESN is valid.
to the Netflix DB
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