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Internal Use Only Website http://biz.lgservice.com 3D Blu-ray / DVD HOME THEATER SYSTEM SERVICE MANUAL MODEL: BH6520TW (BH6520TW, S62T1-S/C, S62S1-W, T2, W2) CAUTION BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS” IN THIS MANUAL. P/NO : AFN75741134 MARCH, 2012...
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CONTENTS SECTION 1 ..SUMMARY SECTION 2 ..ELECTRICAL SECTION 3 ..CABINET & MAIN CHASSIS SECTION 4 ..MT8560 F/E LOADER PART SECTION 5 ..WIRELESS RECEIVER PART SECTION 6 ..REPLACEMENT PARTS LIST...
When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Corporation. All components should be replaced only with types identical to those in the original circuit and their physical location, wiring and lead dress must conform to original layout upon completion of repairs.
SERVICING PRECAUTIONS CAUTION: Before servicing the BD-HTS covered by this Electrostatically Sensitive (ES) Devices service data and its supplements and addends, read and Some semiconductor (solid state) devices can be damaged follow the SAFETY PRECAUTIONS. NOTE: if unforeseen easily by static electricity. Such components commonly are circumstances create conflict between the following servicing called Electrostatically Sensitive (ES) Devices.
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INITIAL SYSTEM SETUP When you turn on the unit for the fi rst time, the initial setup wizard appears on the screen. Set the display language, network setting and speaker setup on the initial setup wizard. 1. Press (POWER). The initial setup wizard appears on the screen. 2.
HIDDEN KEY MODE AVAILABLE HIDDEN MODE ENTRANCE KEY EXIT KEY DISPLAY STATUS PAUSE or HOME SYSTEM DISPLAY SYSTEM DISC||OPEN)&& 1+3+9+7+1+3+9+ ※ 'Pause' Key INFORMATION INFORMATION (Highlight on 16:9 ENTER or MP2 FACTORY RESET (KEY, VERSION) Full of setup menu) 1. PLATFORM INFORMATION 2.
SOFTWARE UPGRADE • Burn a DVD recordable disc or USB with a fi le that is named to “LG_HB_7000M60.ROM”. • Insert a upgrading disc or USB. • Show help message for disc upgrade as follows. Press Enter key to upgrade Press Enter key to upgrade and it will show progress information After completing upgrade then power is off.
NETWORK UPDATE You can update the fi rmware by connecting your unit device directly to the S/W update server. Confi guring Network Settings To update the fi rmware by connecting your player directly to the S/W update server, your player must be con- nected to network.
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5) If newer version exists, the message “A new update was found. Do you want to download it?” appears. Select OK to download the update. (Selecting CANCEL will end the update.) 6) The player starts downloading the newest update from the SBP server. 7) When downloading is completed, the message, “Download is complete.
SPECIFICATIONS • GENERAL Power requirements Refer to main label on the side panel. Power consumption Refer to main label on the side panel. Dimensions (W x H x D) Approx. 360 x 60.5 x 297 mm Net Weight (Approx.) 2.7 kg Operating temperature 5 °C to 35 °C (41 °F to 95 °F) Operating humidity...
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• SPEAKERS Front speaker (Left/ Right) Type 1 Way 1 speaker Impedance Rated 3 Ω Input Power 141 W Max. Input power 282 W Net Dimensions (W x H x D) 250 x 1100 x 250 mm Net Weight 3.4 kg Rear speaker (Left/ Right) Type 1 Way 1 speaker...
DIGITAL DISPLAY & MEDIA TRAINING MASTER Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose What cables is the customer cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose What cables is the customer cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose What cables is the customer cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the BD to the TV and if connected properly. Refer to OM for connections. Tighten any loose What cables is the customer cables.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480i resolution in the menu of Does the BD on-screen menu BD-HTS if using HDMI connections. Change resolution on upconversion appear? BD-HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu of Does the BD on-screen menu BD-HTS if using HDMI connections. Change resolution on upconversion appear? BD-HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu of Does the BD on-screen menu BD-HTS if using HDMI connections.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the menu of Does the BD on-screen menu BD-HTS if using HDMI connections. Change resolution on upconversion appear? BD-HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-5. Invalid Format or Format Not Supported Customer’s using an DVI, or HDMI cable connection need to set the Is the customer using a digital resolution on the product above 480i. HDMI, DVI connections can not cable connection? process a 480i resolution.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the BD to the What cables is the customer TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the BD to the What cables is the customer TV and if connected properly.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the BD to the TV What cables is the customer and if connected properly. Refer to OM for connections. Tighten any loose using to connect the BD? cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the BD to the TV What cables is the customer and if connected properly. Refer to OM for connections. Tighten any loose using to connect the DVD? cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. BDs make a slight hum when playing discs. A clicking noise or a noise Does the noise only happen interfering with audio may indicate a problem. Try multiple discs. when a disc is playing? Multiple discs with the same issue means the BD may need service or be professionally cleaned.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on when the See if the unit will turn on when the power button the unit is pressed.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-2. Disc Error The unit displays “disc error” when a disc is inserted into BD-HTS. Is the disc inserted into BD-HTS Make sure the disc has been inserted into BD-HTS properly. properly? BD-HTS can not read a disc inserted into the unit upside down. Determine the type of disc the customer is not able to play.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-3. Unit Locks Up Unit does not respond to any commands. Does the unit respond to the If the unit will turn on or off with the button on the unit, troubleshoot the buttons on the unit? remote control.
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Please refer to the OM for instructions on how to program remote to TV. Does the customer want to Customer wants to program a remote other than Zenith or LG, program their remote? the customer will need to contact the manufacturer of the remote control.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into BD-HTS. Is the disc inserted into BD-HTS Make sure the disc has been inserted into BD-HTS properly. properly? BD-HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a BD or DVD disc. Is the disc inserted into BD-HTS Make sure the disc has been inserted into BD-HTS properly. properly? BD-HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of BD-HTS. To access this menu, Check the system information bring up the main menu.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars on the left Is the movie wide screen or full and right side of the TV.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-11. My Unit Won’t be up-converted The customer has a problem with getting the unit to change resolutions to 480i/p, 720i/p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc currently playing? Ask the customer to press the resolution button to change the resolution.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 6. BD-HTS 6-1. Slow Loading Times for BDs The loading times for a blu-ray disc is 30 seconds. When a customer Why does it take so long to load switches from one disc to another, the lens will change which is what my BDs? causes the delay.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 7. NETFLIX 7-1. Network Setup (By connecting the unit to broadband Internet, you can use Netflix function) Connect the player’s LAN port to the corresponding port on your Modem Check the Network Connection Router using a LAN cable. Use a commercially available straight LAN cable (Category 5/CAT5 or better with RJ45 connector) If there is a DHCP (Dynamic Host Configuration Protocol) server on the local area network (LAN), this player will automatically be allocated an...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-2. Activation (Activating the unit establishes a connection between the unit and Netflix account) You will be in Free Trial Promotion page now. Select ‘Start your Netflix member? FREE Trial’ button and follow the guide sequence If you enter incorrect login credential, you will see following Member Sign In screen...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-3. Adding Movie to your player Visit the Netflix website www.netflix.com on your computer. If necessary, enter your Sign in Name and Password to log into your Instant Queue is not empty? account. Click [Watch Instantly] tab. When you find a movie or show you want to watch, point your cursor at the [Add/Play] button to reveal additional options, and then click [Add to Instant Queue].
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-4. ESN (Electronic Serial Number) Validation (Select [OTHERS] on the [Setup] menu. And then Check [Netflix ESN].) Check the validity of ESN. If not, the set has a bad ESN (It should not happen) -> replace the player Select [Streaming] on the [Home] menu.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-5. Less Bandwidth and less resolution movie than expected ( There is no quality indicator but there will be seamless stream transition based on measured bandwidth. Stream quality is as follows. 0.3 MbpS / 0.6 Mbps / 1.1 Mbps / 1.8 Mbps / 2.4 Mbps / 3.6 Mbps / 4.8 Mbps) Do you have adequate We recommend a minimum connection speed of 1.5 Mbps.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 7-6. Errors from Netflix server ( Following operations could be abnormal if Netflix server is dead. * Activation * Queue retrieving * Movie playback * Category list) Is it activated successfully? If Netflix NCCP server is dead, it fails in activating even if ESN is valid. Does it fail to retrieve queue Network is setup correctly but it fails in retrieving the queue list, then the data? (Title List)
DIGITAL DISPLAY & MEDIA TRAINING MASTER 8. YouTube 8-1. Frequent buffering happens while playing videos. Network Condition Meter indicate current network speed between BD Player and YouTube stream server. To play videos without buffering, Network Condition Meter should have more than 3 Bars. Do you have adequate We recommend a minimum connection speed of 1.5 Mbps.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 9. CINEMANOW (ONLY FOR USA) 9-1. Entering the Cienmanow Function. (Before using the Cinemanow function, it guides a user network status) To enter cinemanow mode, it try to check internet connection. If failed, it displays the popup message to the user. Does It connect to internet? User can move to [Home] menu or [Network setting] menu as our guideline.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-3. Purchase titles ( To watch the stream video, you should browse and buy titles at the player.) To rent a title is more cheaper than buy, but it only available 24 hour Select the title that you want period, starting from the first time they are played.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-4. Less Bandwidth and less resolution movie than expected The Quality indicator during movie retrieval corresponds to the following bandwidth requirements: [ SD content ] * 1-bar is 0.7 Mbps * 2-bar is 1.0 Mbps * 3-bar is 1.5 Mbps * 4-bar is 2.0 Mbps [ HD content ]...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 9-6. Check your internet connection Before starting cinemanow service, it is checked whether internet is connected or not, but during the network communication, it is detected that internet connection is closed. A user make it sure that internet connection is working. # Check Internet Access Cannot connect to the internet.
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One of these service is blocked, we can’t support our service. A user can consult ISP or IT manager. Still you have a problem, LG examine it for the detail reason. # Connectivity Problem There is a problem with your connection.
DLNA server, user must have PC with DLNA server program or NAS with DLNA server certified. LG gives My Media bundle SW disc (PC DLNA Program for Windows). Another way is to use just file sharing method, this is based on the standard of CIFS (Common Internet File System).
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DIGITAL DISPLAY & MEDIA TRAINING MASTER CIFS/DLNA 10-3. How can I connect network? External Internet Network Connection Network Connection AV Connection DLNA Servers or DLNA Server Software or NAS Share Folder PC Share Folder DLNA/CIFS File Sharing Range In home network, Access Point is connected to PC, NAS, BD-HTS, etc. My Media operation is guaranteed within only one Access Point.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER DLNA 10-4. How can I Install PC bundle program for DLNA? PC and BD-HTS are connected to one access point. Check your network. Check Setup -> Network Status, is it connected normally? Insert bundle CD in your PC and install program. Install PC Bundle SW.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER DLNA 10-5. How can I Share new files and folders using DLNA? Add new files and folders. 1. Double-click the “Nero MediaHome 4 Essentials” icon on the desktop tray. Click [Network] icon on the left and define your network name in the [Network name] field.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER DLNA 10-7. Network Error case 1. Check BD-HTS Network Status No Server Found. 2. Check the server and BD-HTS are connected to same access pointer. 3. Check server turn on. 1. Check Server status Network Error, 2.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER CIFS/DLNA 10-8. Video Media Error case 1. Check your share folders on the media server program in the PC. 2. Find file you want to play. No Server Found 3. Check that file extension is avi, mpg, mpeg. 4.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER DLNA 10-9. I can not find Nero media server 1. Local Area Network Should be connected Check BD-HTS Network Status 1. Check that computer’s IP Address subset is same with HTS’s. (ex, HX995 192.168.1.15, computer 192.168.1.xxx ) Check PC Network status 1.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER CIFS/DLNA 10-10. Movie Playability Error Case 1. Check video codec : ResumeStop/Search/Marker are not supported when the video codec is ResumeStop/Search/Marker are MPEG1 not supported 2. Check AVI file structure : A AVI file without index table does not support ResumeStop/Search/ Marker 3.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-12. Folder Sharing in Windows XP CIFS 1. Right-click the appropriate folder > Click Sharing and Security... > As shown below [picture 1] and [picture 2], Properties window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [Use simple file sharing] in [Tools]-[Folder options]-[View] but available to set sharing with check or not.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-13. Folder Sharing in Windows Vista CIFS 1. 1. By default, folder sharing process is same as Windows XP 2. The other things is the menu as shown below picture and Remember to release “Password-protected sharing”...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-15. I can not find shared folder on the Select a Server window CIFS/DLNA 1. Check the network sharing is based on DLNA or CIFS Check your Network Sharing Server displayed on “Select a Server” has blue ball ( ) is based on DLNA If Network Sharing is DLNA?
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 10-17. What do I input for requiring ID and Password? CIFS/DLNA When you share folder on your PC, you may share folder with user ID and Password. If it’s needed ID/Password for using the shared folder, you can enter ID/Password by using Keyboard menu. If you can not see folder’...
DIGITAL DISPLAY & MEDIA TRAINING MASTER 11. WIRELESS NETWORK SETUP 11-1. Basic Guidance for wireless network troubles. Expectable Causes 1. BD-HTS maybe do not receive the radio frequency signal interrupted by different obstacle. The obstacle can be walls, objects, and the other wireless device.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-2. When no Access Points or SSID after access point searching Possible Solutions (By router configuration change) 1. Check that country setup of AP. The country setup should be set in each country. 2. Check frequency band using now. The BD-HTS can operate in 2.4 GHz band not 5 GHz.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-3. When access point connection failed. Expectable Causes 1. A wrong security key. 2. Interference between BD-HTS and router. 3. Some obstacles like walls, long distance or another wireless device. Possible Solutions 1. Follow the basic guidance of previous page. 2.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-5. When only the WAN is not connected. Expectable Causes 1. Some problems between AP (router) and ISP (Internet Service Provider) 2. Simple Data Packet Error by Interference between BD-HTS and router. Possible Solutions 1.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 11-6. When both WAN and LAN are not connected in the connection status. Retry wireless network setup at the beginning If not working Reset AP to be factory initial status Retry wireless network setup at the beginning If not working Confirm if there are no troubles home local internet line by PC.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 12. VUDU (ONLY FOR USA) 12-1. Entering the Vudu. (Before using the Vudu function, it guides a user network status) Before starting VUDU service, user should make sure the internet configured correctly. If failed, it displays the popup message to the user. Does It connect to internet? User can move to [Home] menu or [Network setting] menu as our guideline.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 12-3. Purchasing titles (To watch the stream video, you should browse and buy titles at the player.) Rental videos are available for up to 30 days. Once you start to play Select the title and Select [Buy] the movie, your viewing period is initiated.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 13. PICASA 13-1. Create Picasa Web Albums Account Visit “piccasaweb.google.com” and click the “Create an Account >>” Don’t have a Picasa Web Albums button. account? You can get 1 GB of free storage which can store about 4,000 pictures. 13-2.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 14. PANDORA (ONLY FOR USA) 14-1. Pandora Initial Network Error Policy Pandora Start Does startup Does DNS query query successes Is Ethernet cable successes? from Pandora connected? server? “Check Ethernet cable” Pop-up Is Ethernet cable connected? “Check network setting”...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 14-3. Player Buffering Policy * When does the “Buffering” pop-up appears? If there is no more data to play at the buffer. The buffer can store about 90 seconds of music data. * How much data is buffered? - At the begging of music, 1) If the network is faster than 128 kbps, buffers 16 kbps of music data and start playing.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 15. ACCUWEATHER 15-1. The Request cannot be processed. There may be network congestions. Is “The Request cannot be Please retry it 2 or 3 more times. processed.” message displayed? If it is Home menu, no data will be displayed. If it is Favorite City menu, it will return to the favorite city list.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 16. VIEWSTER 16-1. Viewster setup (Before using the Viewster function, it guides a user network status) Connect the player’s LAN port to the corresponding port on your Modem Check the Network Connection Router using a LAN cable. Use a commercially available straight LAN cable (Category 5/CAT5 or better with RJ45 connector) If there is a DHCP (Dynamic Host Configuration Protocol) server on the local area network (LAN), this player will automatically be allocated an...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 16-2. Purchasing the titles. (user must log-in and pay to watch movie) Press “Watch” tab in Movie If you try to watch movie before log-in your player, Details first the screen will show to choose video and subtitle language. Choose video and subtitle Choose video and subtitle language what you want, and then the screen language...
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 16-3. Log in Process (user must log-in and pay to watch movie) If you are logged in and browsing a particular film page, the app will let Press “Options” tab in Viewster you know whether or not that films is in your active subscription and if it’s MAIN in the valid period.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 17. ACCEDO 17-1. Accedo Feature (Accedo support the service about several games. You can select the game title, and enjoy the game.) Accedo menu Select Game Enjoy game Help menu 17-2. Accedo Setup (By connecting the unit to broadband Internet, you can use Accedo function) Connect the player’s LAN port to the corresponding port on your Modem Check the Network Connection Router using a LAN cable.
ONE POINT REPAIR GUIDE 1. NO POWER PROBLEM No power problem occurs when you power on the unit. 1-1. Fuse & Bridge diode 1-1-1. Solution Replace F901, BD901 on SMPS board. 1-1-2. How to troubleshoot (Countermeasure) 1) Look at the physical of fuse F901. 2) Check the bridge diode BD901 1-1-3.
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ONE POINT REPAIR GUIDE 1. NO POWER PROBLEM No power problem occurs when you power on the unit. 1-2. VFD, 14 VA, 6 VA, 3.8 VA 1-2-1. Solution Replace D918, D953, D952, D951, D950, IC902 1-2-2. How to troubleshoot (Countermeasure) Case 1) FLD abnormal: Check D950, D951, ZD950, ZD951, FR950 and replace it.
ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
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ONE POINT REPAIR GUIDE 2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR “PLEASE WAIT” ON FRONT PANEL When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel, and it will not boot-up.
ONE POINT REPAIR GUIDE 3. WIRED NETWORK CONNECTION ERROR When you connect Accu Weahter, You-tube or Picasa through the wired LAN, the “no connection” message appears. 3-1. JK250 (ETHERNET JACK) 3-1-1. Soulution Replace JK250 on MAIN board. 3-1-2. How to troubleshoot (Countermeasure) 1) Check you internet connection.
ONE POINT REPAIR GUIDE 4. BAD HDMI VIDEO / AUDIO OUTPUT When unit is connected to HDMI TV using HDMI cable, picture shows bad color, no output or mixed color on the screen. But component output is OK. 4-1. JK803 (HDMI JACK) 4-1-1.
ONE POINT REPAIR GUIDE 5. NO SPEAKER OUTPUT When unit is connected to Speaker using speaker cable, no speaker output. 5-1. AMP BOARD 5-1-1. Solution Replace AMP board. 5-1-2. How to troubleshoot (Countermeasure) 1) Check voltage at CN601. - If 36 V,14 VA, 3.8 VA voltage doesn’t come out, re-soldering pin CN601. 2) Check voltage at IC700, IC701, IC702.
ELECTRICAL TROUBLESHOOTING GUIDE 1. SYSTEM POWER SUPPLY ON SMPS BOARD No 3.8 VA. Is F901 normal? Replace F901. (same fuse) Is TH901 normal? Replace TH901. Is BD901 normal? Replace BD901. Is the VCC (11 V ~ 25 V) supplied to IC902 pin5? Is D918 normal? Power Line of MAIN PCB is short.
ELECTRICAL TROUBLESHOOTING GUIDE No 14 VA. Is F901 normal? Replace F901. (same fuse) Is TH901 normal? Replace TH901. Is BD901 normal? Replace BD901. Is the VCC (11 V ~ 25 V) supplied to IC901 pin5? Is D953 normal? Power Line of MAIN PCB is short. Check or replace D953.
ELECTRICAL TROUBLESHOOTING GUIDE 3. POWER SUPPLY ON MAIN BOARD No 3.3 V. Is the VCC 3.8 VA supplied to IC151 pin3? Check 3.8 VA on SMPS Board. Is there ‘H’ signal at IC153 pin2? Check IC101 pin58 (DCDC33_CTRL). Check IC151 and replace. No 5 V.
ELECTRICAL TROUBLESHOOTING GUIDE 5. NO CVBS VIDEO OUTPUT No CVBS video on Display. Is there CVBS signal on L2V1? Check IC501’s VCC or replace IC501. Check JK251 and RCA cable connection. 6. NO AUDIO OUTPUT Optical function. IC201 pin6 Check JK203 or replace. OPT_IN signal OK? Check IC201 or replace IC201 pin11 signal OK?
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ELECTRICAL TROUBLESHOOTING GUIDE Portable function. CN251 pin4, 6 audio L/R OK? Check CN251 and JACK PCB. IC200 pin43, 42, 41 signal OK? Check IC200 or replace. Tuner function. TUN01 pin1, 2, 3, 4 signal OK? Check IC101 or replace. TUN01 pin7, 8 audio L/R OK? Check TUN01 or replace.
ELECTRICAL TROUBLESHOOTING GUIDE 7. NO HDMI OUTPUT No HDMI audio / video output. JK803’s status OK? Replace JK803. JK803 pin18 VCC 5 V OK? Check L803 and VCC 5 V line. JK803 pin19 HPD about 3.3 V OK? Check hot plug detect signal from TV. Is there signal on R841, R842? Check I2C trace from IC501.
MODIFIED OR ALTERED WITH OUT PERMISSION FROM LATEST SAFETY PERFORMANCE mode. THE LG CORPORATION. ALL COMPONENTS SHOULD BE IMPROVEMENT CHANGES INTO THE SET IS NOT DELAYED REPLACED ONLY WITH TYPES IDENTICAL TO THOSE UNTIL THE NEW SERVICE LITERATURE IS PRINTED. FLD No Power...
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13. JACK CIRCUIT DIAGRAM (OPTIONAL PART) 13-1. USB & PTB & MIC CIRCUIT DIAGRAM JACK - USB & PTB & MIC EAX64545101, REV1.2(3) 2011. 12. 27 2-125 2-126...
PRINTED CIRCUIT BOARD DIAGRAMS 1. SMPS P. C. BOARD (TOP VIEW) (BOTTOM VIEW) NOTES) Warning NOTES) Warning NOTES) Parts that are shaded are critical NOTES) Parts that are shaded are critical NOTES) with respect to risk of fire or NOTES) with respect to risk of fire or NOTES) electricial shock.
4. JACK P. C. BOARD (OPTIONAL PART) JACK P. C. BOARD (OPTIONAL PART) 4-1. USB & PTB & MIC P. C. BOARD 4-2. USB & PTB P. C. BOARD (TOP VIEW) (TOP VIEW) (BOTTOM VIEW) (BOTTOM VIEW) 5. FRONT P. C. BOARD (TOP VIEW) (BOTTOM VIEW) 2-139...
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SECTION 3 CABINET & MAIN CHASSIS CONTENTS EXPLODED VIEWS ............................3-3 1. CABINET AND MAIN FRAME SECTION ....................3-3 2. DECK MECHANISM SECTION (BM15T1.IM11) ..................3-5 3. PACKING ACCESSORY SECTION ......................3-7 4. SPEAKER SECTION ..........................3-8 4-1. CENTER SPEAKER .......................... 3-8 4-2.
3. PACKING ACCESSORY SECTION 801 Owner’s manual 811 Video cable 808 Battery 826 Filter (Ferrite Core) 825 FM antenna 832 CD title 900 Remote control 840 Wireless TX dongle 804 Bag 803 Packing 803 Packing 802 Box, Mater Speaker cables WIRE80 Front Left WIRE81...
5. WIRELESS RECEIVER SECTION NOTES) Warning NOTES) Parts that are shaded are critical NOTES) with respect to risk of fire or NOTES) electricial shock. A330 390L A81A CN901 A81S 390R SMPS A81M WIRELESS...
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SECTION 4 MT8560 F/E LOADER PART CONTENTS ONE POINT REPAIR GUIDE ........................4-2 1. “ALL BD DISC” READING ERROR ......................4-2 2. “ALL DVD DISC” READING ERROR......................4-3 3. “ALL CD DISC” READING ERROR ......................4-4 HOW TO USE THE SA RESET FUNCTION ..................
ONE POINT REPAIR GUIDE 1. "ALL BD DISC" READING ERROR - All BD disc did not recognized, but DVD and CD are recognized normally. - If LD output current’s level is abnormal, set can not recognize BD disc. 1-1. Component 1) MD (Traverse Assembly) 2) IC701 (TPIC2050), CN703 1-2.
ONE POINT REPAIR GUIDE 2. "ALL DVD DISC" READING ERROR - All DVD disc did not recognized, but BD and CD are recognized normally. - If LD output current’s level is abnormal, set can not recognize DVD disc. 2-1. Component 1) MD (Traverse Assembly) 2) IC701 (TPIC2050), CN703 2-2.
ONE POINT REPAIR GUIDE 3. "ALL CD DISC" READING ERROR - All CD disc did not recognized, but BD and DVD are recognized normally. - If LD output current’s level is abnormal, set can not recognize CD disc. 3-1. Component 1) MD (Traverse Assembly) 2) IC701 (TPIC2050), CN703 3-2.
HOW TO USE THE SA RESET FUNCTION 1. PURPOSE In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory. 2. REQUIRED SA RESET - After changing Traverse. - After changing Main Board Assembly. - After changing Main Board Flash IC.
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4) Insert BD-ROM SL Disc. (Tray is opened automatically.) 5) If the disc is inserted, you will see “Wait...”. 6) If SA Adjustment is fi nished, tray is opened auto- matically. 7) Press stop key twice to escape this special mode. Reference:...
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION 1. IC501 (MT8560) 1-1. Pin Function PIN NO. SYMBOL TYPE DESCRIPTION AGND33_1 Analog Ground Analog Ground AGND33_2 Analog Ground Analog Ground AGND33_3 Analog Ground Analog Ground AGND12_1 Analog Ground Analog Ground AGND12_2 Analog Ground Analog Ground AUX1...
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PIN NO. SYMBOL TYPE DESCRIPTION LDD serial interface CLK. 3.3V LVTTL I/O, The pin is spike-free at power-on stage. 5V-tolerance, The pin is not allowed to pull-up in circuit layout. FEGIO1 2, 4, 6, 8 mA PDR, Alternate function : 75K pull-down (0 V) 1.
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PIN NO. SYMBOL TYPE DESCRIPTION Analog Input Input of Sub-Beam Signal (E) Analog Input Input of Sub-Beam Signal (F) Analog Input Input of Sub-Beam Signal (G) Analog Input Input of Sub-Beam Signal (H) Multiplexer Output 1 for Signal Monitoring. The pin is not allowed to pull-up in circuit layout. MPXOUT1 Analog Output Alternate function : Internal monitored signal output / General...
FIRMWARE UPDATE FOR WIRELESS DEVICE 1. WIRELESS RX UPDATE METHOD Update must be performed without interference. 1) Select “1” on test band. - You must select a band without interference. 2) USB update - During the software update procedure, do not turn off the unit. 2-1) Copy the update fi...
ONE POINT REPAIR GUIDE 1. How to Duplicate Problem Wireless rear speaker doesn’t output a sound. 1-1. Solution Check SMPS board (No PVDD). 1-2. How to troubleshoot (Countermeasure) Check LED color of RX BOX. Color is green? Check SMPS board. Try to remate or reset.
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ONE POINT REPAIR GUIDE 3. How to Duplicate Problem Wireless rear speaker doesn’t output a sound. 3-1. Solution Replace RIC307 (No 3.3 V) 3-2. How to troubleshoot (Countermeasure) PWM 3.3 V (RIC307 pin3) no 5 VA (RIC307 pin2) no input. Check SMPS board.
ELECTRICAL TROUBLESHOOTING GUIDE No Pairing Check LED status. Turn off the equipment that Green LED blinks irregularly. interference. gives interference. Red LED is turned on. Remate. Check SMPS board or Module connection. No Sound Check sound status. Turn off the equipment that Sound cut off irregularly.
MODIFIED OR ALTERED WITH OUT PERMISSION FROM LATEST SAFETY PERFORMANCE mode. THE LG CORPORATION. ALL COMPONENTS SHOULD BE IMPROVEMENT CHANGES INTO THE SET IS NOT DELAYED REPLACED ONLY WITH TYPES IDENTICAL TO THOSE UNTIL THE NEW SERVICE LITERATURE IS PRINTED. Warning Parts that are shaded are critical with respect to risk of fire or electrical shock.
PRINTED CIRCUIT BOARD DIAGRAMS 1. SMPS P. C. BOARD (TOP VIEW) (BOTTOM VIEW) NOTES) Warning NOTES) Warning NOTES) Parts that are shaded are critical NOTES) Parts that are shaded are critical NOTES) with respect to risk of fire or NOTES) with respect to risk of fire or NOTES) electricial shock.