Cisco 550XG Series Quick Start Manual page 12

Returning the Cisco 550XG Switches to
6
the Factory Default Settings
To use the Reset button to reboot or reset the switch, do the following:
• To reboot the switch, press and hold the Reset button for less than ten
seconds.
• To restore the switch to its factory default settings:
– Disconnect the switch from the network or disable all DHCP
servers on your network.
– With the power on, press and hold the Reset button for more than
ten seconds.
Troubleshoot Your Connection
If you cannot access your switch from the web-based interface, the switch
may not be reachable from your computer. You can test network
connections by using ping on a computer running Windows:
Open a command window by selecting Start > Run and enter cmd.
S 1
TEP
At the Command window prompt, enter ping and the switch IP
S 2
TEP
address. For example, ping 192.168.1.254 (the default static IP
address of the switch).
If you can reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254:bytes=32 time<1ms TTL=128
If you cannot reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
No Power:
Power up the switch and your computer if they are turned off.
Bad Ethernet connection:
Check the LEDs for proper indications. Check the connectors of the
Ethernet cable to ensure that they are firmly plugged into the switch
and your computer.
12 Cisco 550XG Series 10G Stackable Switches Quick Start Guide