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Troubleshooting Guide
PROBLEM
Low capacity
No ice
"Time to Clean" light is on • Clean the ice making system
Service Information
If service is required after checking the troubleshooting guide, call your authorized service agency.
When you make a service call, be sure to have the following information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having with your ice machine.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking
Range, LLC at 1-888-845-4641 or write to:
Record the following information indicated below You will need it if service is ever required.
The serial number and model number for your ice machine is located under the control panel in the
upper compartment.
Model No.______________________________________________________Serial No. __________________________________________________________________________
Date of Purchase ____________________________________________ Date Installed ____________________________________________________________________
Dealer's Name ________________________________________________________________________________________________________________________________________
Address ________________________________________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
CORRECTION
• Check for restricted drain or standing water in the
bin.
• Clean the air cooled condenser fins.
• Clean the ice machine system.
• Check On/Off switch.
• Check electrical breaker.
• If the "Check Water" light is flashing blue, check
water supply. The control system checks for water
every 20 minutes. When the water supply is
restored, the machine will
automatically restart ice making.
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Keep this manual with your ice machine for future reference.
10
Model and
Serial number
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