How do I upgrade the Rio firmware?
Checking your Rio's firmware version
Important: First determine the version of the firmware installed on your Rio. Do not
"downgrade" your Rio firmware by installing an older version.
1
Press the Menu button.
7
8
2
Press the
or
3
Press Select (center navigation button). The firmware version the Rio is using displays.
Downloading the firmware upgrade from the Rio Web site
1
Go to the
Rio Web site
2
Click the Support link.
3
Navigate to the Rio Technical Support Updates page.
4
Select and download the latest Rio 800 xxxx.exe (PC) or Rio 800 Update xxxx (Mac)
firmware upgrade file to your computer.
Upgrading the Rio firmware (PC)
Important: Quit all other applications before running the firmware upgrade. While
running the firmware upgrade, do not close the program, turn off the Rio or unplug
the USB cable.
1
Connect the Rio to the computer with the USB cable.
2
Slide the Rio power switch to On.
3
Double-click the Rio 800 xxxx.exe firmware upgrade file.
4
Click the Upgrade Now button on the RioFlasher window.
5
Click Yes.
6
When the upgrade is complete, a check of the firmware version displays the new number.
Upgrading the Rio firmware (Mac)
Important: Do not close the program, turn off the Rio or unplug the USB cable
during the upgrade.
1
Connect the Rio to the computer with the USB cable.
2
Slide the Rio power switch to On.
3
Double-click the iTunes icon.
4
Select the Rio player icon.
5
Click the Options button on the iTunes window. The Rio Settings window displays.
6
Click the Upgrade Firmware button on the Rio Settings window.
7
Choose the Rio 800 Update xxxx firmware upgrade file.
8
Click the Open button.
9
When the upgrade is complete, a check of the firmware version displays the new number.
(Forward or Reverse) navigation buttons to highlight About.
FAQ and troubleshooting
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