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FAQ and troubleshooting
Page 26
FAQ and troubleshooting
How do you put music on the Rio?
The Rio interfaces with your computer through the USB port. You can get digital audio from
numerous Internet sites or encode your own digital audio tracks from your audio CDs using
the CD-ROM drive on your computer. Use the software included with the Rio to get audio
from the Internet, encode tracks from your audio CDs, or download tracks to your Rio.
Can I use the Rio with Windows 95? I have the USB supplement
pack.
No. The Rio USB devices can only be used with Windows 98, Windows ME or Windows 2000
operating systems, or Mac OS 9.0.4 or later. The Rio requires a newer standard of USB that
is not available in Windows 95, even with the USB supplement pack.
Where is the serial number located on the Rio?
The serial number is on the back of the Rio under the backpack. Remove the backpack from
the Rio to see the serial number (S/N).
The Rio is connected to the USB, why doesn't the computer recog-
nize it?
First, make sure the Rio software is running and check to make sure the USB cable is fully
connected to both the Rio and to the computer. Then, turn the Rio off and back on.
Is the Random menu function truly random?
No. The Random function uses an algorithm called pseudo-random which is common to all
computers. The Rio selects a seed number and then enters a list of predetermined random
numbers to play music in a seemingly random order. If the same seed is picked, the Rio may
play songs in the same order.
What does the Rio Hold feature do?
The Hold feature on the Rio locks all buttons and controls except the Power switch. This is
useful at times when the Rio may be bumped or jostled. For example, when exercising.
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