3d / 2d blu-ray disc wireless home cinema system (22 pages)
Summary of Contents for LG HT806TGW
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Internal Use Only Website http://biz.lgservice.com DVD HOME CINEMA SYSTEM SERVICE MANUAL MODEL: HT806TGW (HT806TGW, SH86TG-S/C, SH95TA-W, W86) CAUTION BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS” IN THIS MANUAL. P/NO : AFN75474478 APRIL, 2011...
SECTION 1 SUMMARY CONTENTS SERVICING PRECAUTIONS .......................... 1-3 ESD PRECAUTIONS ............................1-5 SERVICE INFORMATION FOR EEPROM ....................1-6 HOW TO UPDATE AUDIO MICOM & DVD PROGRAMS ................1-7 SPECIFICATIONS ............................1-8...
SERVICING PRECAUTIONS NOTES REGARDING HANDLING OF THE PICK-UP 1. Notes for transport and storage 1) The pick-up should always be left in its conductive bag until immediately prior to use. 2) The pick-up should never be subjected to external pressure or impact. Storage in conductive bag Drop impact 2.
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NOTES REGARDING COMPACT DISC PLAYER REPAIRS 1. Preparations 1) Compact disc players incorporate a great many ICs as well as the pick-up (laser diode). These components are sensitive to, and easily affected by, static electricity. If such static electricity is high voltage, components can be damaged, and for that reason components should be handled with care.
ESD PRECAUTIONS Electrostatically Sensitive Devices (ESD) Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components commonly are called Electrostatically Sensitive Devices (ESD). Examples of typical ESD devices are integrated circuits and some field-effect transistors and semiconductor chip components. The following techniques should be used to help reduce the incidence of component damage caused by static electricity.
SERVICE INFORMATION FOR EEPROM POWER ON DETECT NEW EEPROM (OPTION EDIT SCREEN) DVD LOGO Status (NO Disk status) NAME Remote control OPT 1 Pause key→1→4→7→2 in order. OPT 2 OPT 3 OPT 4 OPT 5 OPT 6 Press number 0~9, Press character OPT 7 A~F (1~6 for a while) OPT 8...
HOW TO UPDATE AUDIO MICOM & DVD PROGRAMS 1. How to update AUDIO MICOM program. [Update using CD] 1. Change the filename to download as “HT806_(Version).HEX”. Only upper cases are permitted. ex) HT806 : “HT806_1010160.HEX” 2. Copy the file to the root folder of a CD and burn it. 3.
SPECIFICATIONS • GENERAL Power requirements AC 200 - 240 V, 50/ 60 Hz Power consumption 85 W Dimensions (W x H x D) 360 x 62.5 x 312.3 mm without foot Net Weight (Approx.) 2.8 kg Operating temperature 41 °F to 95 °F (5 °C to 35 °C) Operating humidity 5 % to 90 % Bus Power supply (USB)
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• FRONT SPEAKER Type 2 way 2 speaker Impedance Rated 3 Ω Input Power 141 W Max. Input Power 282 W Net Dimensions (W x H x D) 270 x 1 052 x 225 mm Net Weight 2.9 kg • REAR SPEAKER Type 2 way 2 speaker Impedance Rated...
DIGITAL DISPLAY & MEDIA TRAINING MASTER Objective: To provide clear and concise guidelines for customer service agents to handle calls on box goods calls. 1. DISTORTED PICTURE 1-1. Lines on Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect What cables is the DVD to the TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-2. Ghost Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-3. Rolling Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-4. Shaky Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 1-5. Blurry Picture Distorted picture refers to the customer getting video, but there is a problem with the video. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 2. NO PICTURE 2-1. Black Screen The entire screen is black. Make sure the customer did not select 480i resolution in the menu Does the DVD on-screen of the DVD HTS if using HDMI connections. Change resolution on menu appear? upconversion DVD HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-2. Blue Screen The entire screen is a solid blue color. Make sure the customer did not select 480i resolution in the menu Does the DVD on-screen of the DVD HTS if using HDMI connections. Change resolution on menu appear? upconversion DVD HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-3. Snowy Screen A snowy picture is when black and white dots are all over the screen. Make sure the customer did not select 480i resolution in the menu Does the DVD on-screen of the DVD HTS if using HDMI connections. Change resolution on menu appear? upconversion DVD HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-4. No Signal A “no signal” message appears on the screen of the display. Make sure the customer did not select 480i resolution in the Does the DVD on-screen menu of the DVD HTS if using HDMI connections. Change resolution on menu appear? upconversion DVD HTS by pushing the resolution button of the remote controller.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 2-5. Invalid Format or Format Not Supported Customer’s using an DVI, or HDMI cable connection need to set the Is the customer using a resolution on the product above 480I. HDMI, digital cable connection? DVI connections can not process a 480I resolution.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 3. PICTURE COLOR 3-1. No Color The video displays no color and only shows in black and white. Determine what cables the customer is using to connect the DVD What cables is the customer to the TV and if connected properly.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 3-2. Poor Color The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to a screen. Determine what cables the customer is using to connect the DVD to What cables is the customer the TV and if connected properly.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 4. NOISE/AUDIO PROBLEMS 4-1. No Audio The customer is not able to get audio. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-2. Distorted Audio The audio sounds muffled, scratchy, or the audio skips. Determine what cables the customer is using to connect the DVD to the TV and if connected properly. Refer to OM for connections. What cables is the customer Tighten any loose cables.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 4-3. Humming/Clicking Noise The unit is making a humming noise or a clicking noise. DVDs make a slight hum when playing discs. Does the noise only A clicking noise or a noise interfering with audio may indicate a problem. happen when a disc Try multiple discs.
DIGITAL DISPLAY & MEDIA TRAINING MASTER 5. MISCELLANEOUS 5-1. No Power The unit will not turn on. Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall. Does the unit turn on See if the unit will turn on when the power button the unit is pressed.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-2. Disc Error The unit displays “disc error” when a disc is inserted into the DVD HTS. Is the disc inserted into Make sure the disc has been inserted into the DVD HTS properly. the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-3. Unit Locks Up Unit does not respond to any commands. If the unit will turn on or off with the button on the unit, Does the unit respond to troubleshoot the remote control. Please refer to the buttons on the unit? Remote Control Not Working call flow.
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Please refer to the OM for instructions on how to program remote to TV. Customer wants to program a remote Does the customer want to other than Zenith or LG, the customer will need to contact program their remote? the manufacturer of the remote control. Codes do not work, remote is not compatible.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-6. Will Not Play Disc The unit will not play a disc when a disc is inserted into the HTS. Is the disc inserted into Make sure the disc has been inserted into the DVD HTS properly. the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-7. Disc Freezes or Skips The audio and video freeze and skip during play back of a DVD disc. Is the disc inserted into Make sure the disc has been inserted into the DVD HTS properly. the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-8. Can Access Menu, but Not Play a Movie The disc menu is displayed but the disc will not play. Go into the system information screen of the DVD HTS. To access this menu, bring up the main menu. Go to TV aspect, Check the system information highlight 16:9, press 1397139 and hit enter.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-10. Aspect Ratio The customer has bars on the top and bottom of the screen, the left and right of the screen, or both. A full screen movie played on a wide screen TV will have bars Is the movie wide screen on the left and right side of the TV.
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DIGITAL DISPLAY & MEDIA TRAINING MASTER 5-11. My Unit Won’t Upconvert The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p. Ask the customer to press stop to stop the disc from playing. Is the disc Ask the customer to press the resolution button to change the resolution.
ONE POINT REPAIR GUIDE 1. NO POWER PROBLEM (HIGH VOLTAGE) No power problem occurs when you power on the unit. 1-1. Solution Replace F901, BD901 on SMPS board. 1-2. How to troubleshoot (Countermeasure) 1) Fuse F901 Damage: Check fuse short or openand around components. --> Replace these. 2) Bridge Diode BD901 damage: Check the Bridge Diode short.
ONE POINT REPAIR GUIDE 2. NO AUDIO SPEAKER (25 V / 30 V) No power problem occurs when you power on the unit. 2-1. Solution Replace D955, IC901, PC902, IC953 and Q900, PC901 on SMPS board. 2-2. How to troubleshoot (Countermeasure) 1) 25 V/ 30 V Abnormal: Check CN901 pin1, 2, 3 of SMPS board.
ONE POINT REPAIR GUIDE 3. NO POWER PROBLEM (3.7 VA) No power problem occurs when you power on the unit. 3-1. Solution Replace IC902, PC900, IC952 on SMPS board. 3-2. How to troubleshoot (Countermeasure) 1) 3.7 VA Abnormal: Check CN902 pin1, 2 of SMPS board. 2) IC902, PC900, IC952 and around components.
ONE POINT REPAIR GUIDE 4. VFD DOESN’T DISPLAY No VFD Display occurs when you power on the unit. 4-1. Solution Replace Q952, ZD950, ZD951, FR950 on SMPS board. 4-2. How to troubleshoot (Countermeasure) 1) FL+, FL-, VKK Abnormal: Check CN902 pin11, 12, 13 of SMPS board. 2) Q952, ZD950, ZD951, FR950 and around components.
ONE POINT REPAIR GUIDE 5. NO POWER PROBLEM No power problem occurs when you power on the unit. 5-1. Solution Replace X100, IC105, IC101 on MAIN board. 5-2. How to troubleshoot (Countermeasure) 1) Check X100(Crystal) --> If it does not oscillate, change X100. 2) Check IC105(Reset IC) -->...
ONE POINT REPAIR GUIDE 6. SPEAKER NO AUDIO OUTPUT No audio output problem occurs when you power on the unit. 6-1. Solution Reassemble AMP IC heat-sink, replace IC101 on MAIN board. 6-2. How to troubleshoot (Countermeasure) 1) Reassemble AMP IC heat-sink (heat-sink screw must be assembled tightly). 2) Still NG, please check CN901 pin1, 2, 3 (25 V or 30 V).
ONE POINT REPAIR GUIDE 7. USB NO DETECT When USB insert, USB no detect on the unit. 7-1. Solution Resoldering FL500. Replace IC500 on MAIN board. Replace JK2D3 on FRONT JACK board. 7-2. How to troubleshoot (Countermeasure) 1) Please check the soldering status of FL500 (Filter). 2) Still NG, Please check CN106 (9pin connector).
ONE POINT REPAIR GUIDE 8. NO POWER PROBLEM No power problem occurs when you power on the unit. 8-1. Solution Resoldering SW901, reassemble CN931 on POWER KEY board. 8-2. How to troubleshoot (Countermeasure) 1) Check SW901 pad status. 2) Check CN931. 8-3.
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ONE POINT REPAIR GUIDE 9. NO BOOTING When you turn on your set, it will display “Hello” or “Please wait” message continuously on front panel, and it will not boot-up normally. 9-1. Solution Replace X500 on MAIN board. 9-2. How to troubleshoot (Countermeasure) 1) Please check the soldering status of 27 MHz crystal (X500).
ONE POINT REPAIR GUIDE 10. DISC NO READING When you put in the disc to the set, it can’t read the disc. 10-1. Solution Re-insert FFC cable on MAIN board, replace MD Assembly. 10-2. How to troubleshoot (Countermeasure) 1) Please check Disc region code if it is DVD. 2) Please check Connector MAIN board and MD assembly (2 FFC cables).
ONE POINT REPAIR GUIDE 11. NO VIDEO OUTPUT COMPOSITE When you turn on your set, it will display no image but the device is working. It can’t just display analog image (Composite). 11-1. Solution Replace C301, IC301, R325 on MAIN board. 11-2.
ONE POINT REPAIR GUIDE 12. NO VIDEO OUTPUT COMPONENT When you turn on your set, it will display no image but the device is working. It can’t just display analog image (Component). 12-1. Solution Replace C302 ~ C304, IC301, R322 ~ R324 on MAIN board. 12-2.
ONE POINT REPAIR GUIDE 13. NO BOOTING When you turn on your set, it will just display function name (DVD / CD or USB…etc) and it will not boot-up normally. 13-1. Solution Replace IC500, IC503, IC504 on MAIN board. 13-2. How to troubleshoot (Countermeasure) 1) Please check IC500 pin44 (DVD Reset) when power on.
ELECTRICAL TROUBLESHOOTING GUIDE 1. SMPS BOARD No power. Check the AC Connect the open line. line pattern. Check fuse F901. Replace F901. Low impedance: Check BD901 “+” to “-” pin impedance. Replace IC901, BD901. Check C960 Check a 3.7 V lines short. voltage (3.7 V).
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ELECTRICAL TROUBLESHOOTING GUIDE No sound. Check IC901 Check no power list, AC input voltage. Vcc voltage (14 V ~ 17 V). Check C962 Check AMP module short. voltage ( 25 V or 30 V). Replace PC902, IC953. Replace IC901 or SMPS board.
ELECTRICAL TROUBLESHOOTING GUIDE 2. POWER KEY BOARD POWER cord insert. Connect 2p Harness cable CN931, PN901 cable Turn power on? connection ok? (PN901). Check MAIN CN931 pin2 power ok? and SMPS board. When you press Check FRONT board. power key, “WELCOME” display ok? Power key board ok.
ELECTRICAL TROUBLESHOOTING GUIDE 5. NO VIDEO CHECK COMPONENT video out. IC301 pin2, 3, 4 Check IC500 pin143, 145, 146. video signal ok? IC301 pin11, 12, 13 Check IC301. video signal ok? Check JK301. CVBS video out. IC301 pin1 Check IC500 pin139. video signal ok? IC301 pin14 Check IC301.
ELECTRICAL TROUBLESHOOTING GUIDE 7. SYSTEM OPERATION FLOW POWER ON. 1. Initializes SERVO, DSP & RISC registers. 2. Write RISC code to SDRAM. 3. Reset RISC. Show LOGO. Tray closed? Tray close to closed position. SLED at inner side? SLED moves to inner position. 1.
ELECTRICAL TROUBLESHOOTING GUIDE 8. TEST & DEBUG FLOW TEST. Check the Check the POWER PART. AC voltage Power PCBA (110 V or 220 V). Switch on the Power PCBA. Are the DC Voltage outputs OK? Check the POWER PART. (from the SMPS). Are 3.7 V, 6.3 V and 12 V DC outputs normal on main Check the regulators or diode.
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ELECTRICAL TROUBLESHOOTING GUIDE Power On. Check connection lines between Flash FLASH & MT1389FE/GH and the Memory operates Show LOGO? FLASH access time properly? whether is suitable or not. Check connection lines between SDRAM SDRAM(IC503) & MT1389FE/GH works properly? and the SDRAM is damaged. MT1389FE/GH Check the related circuit of VIDEO outputs...
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ELECTRICAL TROUBLESHOOTING GUIDE Does Motor the SLED move to inner Check the connection line of Driver M_STBY side when it is at outer M_STBY. pin is high? position? Motor Driver SLD Check the related circuit of SLD. pin is High? SL+ and Check the amp circuit on SL- output...
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ELECTRICAL TROUBLESHOOTING GUIDE Check the laser power circuit Laser DVDLD or on MT1389FE/GH and turns on when CDLD output connecting to power reading disc? property? transistor.(Q400, Q401) Collector Check the related circuit on voltage of power transistor laser power transistor. is OK?(Q400, Q401) Check cable connection between transistor output and...
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ELECTRICAL TROUBLESHOOTING GUIDE Proper Check connections between signals on A, B, C, Focus on ok? MT1389FE/GH and pick-up head. D of MT1389FE/GH. Proper Check the related circuit on CD_DVDCT signal on MT1389FE/GH CD_DVDCT. MT1389FE/GH. Check CD_DVDCT connection between S3053 and MT1389FE/GH.
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ELECTRICAL TROUBLESHOOTING GUIDE Check connection between IC500 Normal Audio PWM IC(IC602) BCK, LRCK, ADATA0, ADATA1, output when disc received correct data ADATA2(Pins157, 158, 160, 161, stream? playback? 162). Check the related circuit of Normal PWM. (Check audio out pins 27, PWM IC out?(IC602).
DETAILS AND WAVEFORMS ON SYSTEM TEST AND DEBUGGING 1. SYSTEM 27 MHz CLOCK,RESET,FLASH R/W SIGNAL 1) MT1389FE/GH main clock is at 27 MHz(X500) FIG 1-1 2) MT1389FE/GH reset is high active. 3.3 V 1.2 V DVD_RESET FIG 1-2 IC101 IC400 2-54...
6. SERVO OPEN/CLOSE SIGNAL 1) Tray open/close waveform 2) Tray close waveform OPENSW OPENSW CLOSESW CLOSESW OPEN OPEN CLOSE CLOSE FIG 3-1 FIG 3-2 3) Tray open waveform OPENSW CLOSESW OPEN CLOSE FIG 3-3 2-59...
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4) SLED CONTROL RELATED SIGNAL (NO DISC CONDITION) IC400 M-STBY FIG 4-1 2-60...
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5) LENS CONTROL RELATED SIGNAL(NO DISC CONDITION) IC400 FIG 5-1 6) LASER POWER CONTROL RELATED SIGNAL(NO DISC CONDITION) IC500 DVDLD CDLD FIG 6-1 2-61...
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7) DISC TYPE JUDGEMENT WAVEFORMS PU_DET FIG 7-1 (DVD) IC500 PU_DET FIG 7-2 (DVD) 35 : This signal can see using special debug program 2-62...
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PU_DET FIG 7-3 (CD) IC500 PU_DET FIG 7-4 (CD) 38 : This signal can see using special debug program 2-63...
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8) FOCUS ON WAVEFORMS IC500 PU_DET FIG 8-1 (DVD) 40 : This signal can see using special debug program PU_DET IC400 FIG 8-2 (CD) 2-64...
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9) SPINDLE CONTROL WAVEFORMS (NO DISC CONDITION) SPIND FIG 9-1 2-65...
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10) TRACKING CONTROL RELATED SIGNAL(System checking) IC500 PU_DET PU_DET FIG 10-1(DVD) 47 : This signal can see using special debug program PU_DET PU_DET FIG 10-2(CD) 2-66...
MODIFIED OR ALTERED WITHOUT PERMISSION IMPLEMENTATION OF THE LATEST SAFETY AND during Play mode. 1. SMPS CIRCUIT DIAGRAM FROM THE LG CORPORATION. ALL COMPONENTS PERFORMANCE IMPROVEMENT CHANGES INTO SHOULD BE REPLACED ONLY WITH TYPES IDENTICAL THE SET IS NOT DELAYED UNTIL THE NEW SERVICE TO THOSE IN THE ORIGINAL CIRCUIT.
CIRCUIT VOLTAGE CHART 1. ICS ON DVD MAIN AND AMP BOARD Location Pin No Spec (V) EE Mode (V) Margin (V) Playback Mode (V) Margin (V) Location Pin No Spec (V) EE Mode (V) Margin (V) Playback Mode (V) Margin (V) IC500 36(VLS) 3.13~5.25...
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2. CAPACITORS ON MAIN AND AMP BOARD 3. ICS ON FRONT AND FRONT JACK BOARD EEMode Play back Location Pin No Spec (V) EE Mode (V) Margin (V) Playback Mode (V) Margin (V) Value Capacitor Positive Negative Margin Positive Negative Margin IC2A1 PRE-AMP Spec (V)
DECK MECHANISM DISASSEMBLY TRAY DISC MAIN BASE DISC CLAMP ASSEMBLY PLATE CLAMP MAGNET CLAMP CLAMP UPPER BASE MAIN (Fig. A) HOLDER LEVER BASE MAIN BASE MAIN BOTTOM SIDE VIEW Fig. 4-1 Fig. 4-2 Fig. 4-2 1. Main Base (Fig. 4-1) 2.
RUBBER DAMPER Distinguish upper and (S2) lower sides (Assemble with care) (S2) RUBBER DAMPER Distinguish upper and (S2) lower sides RUBBER DAMPER (Assemble with care) BASE PU (S2) RUBBER DAMPER GENERAL PICK UP ASSEMBLY GEAR RACK SPINDLE MOTOR ASSEMBLY Fig. 4-3 3.