Contents Overview Setup Load software Adjust the headband Position the boom Adjust the boom Use the inline controller Make/take/end calls Volume Mute Troubleshooting Headset Support...
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset is muted...
* 3.5 mm connector available on Blackwire 3215/3225 only. Load software IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub: •...
Adjust the headband Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°.
Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software...
Troubleshooting Headset I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.