Wearing Your Headset Adjust the Headband Position the Boom Adjust the Boom Installing the Software Download and Install Software Software Location on Your Computer Plantronics Update Manager Softphone Compatibility Media Player Preferences Daily Use Headset Power Incoming/Outgoing Calls Adjust Your Headset Volume...
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C310/C320 headset. Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.
Solid green Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute/Unmute button Solid red when muted Mutes/unmutse the headset microphone * Plantronics software required. Plantronics software enables call control features including call answer/end control.
Wearing Your Headset Adjust the Headband Lengthen or shorten the band until it fits comfortably. The foam cushions should sit comfortably over the center of your ears. Position the Boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth.
Media Player) when you receive a softphone call. The media player feature is in the preferences tab of the Plantronics Control Panel. To customize your options, go to Start Menu > Programs > Plantronics > Plantronics Control Panel > Preferences > Action to Media Player.
Listening Volume Press the volume up button ( ) on the headset inline control to increase listening volume. Press the volume down button ( ) on the headset inline control to decrease listening volume. Speaking Volume To adjust the headset speaking volume, use the audio settings in your computer's sound control panel/preferences.
Troubleshooting Headset I cannot hear caller. Listening volume is too low. Press the volume up button on the headset. The USB headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.
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When a PC goes into standby or hibernation, the USB headset is button doesn't respond. no longer powered on. Be sure your PC is in an active state. Ensure Plantronics software is installed and running. Visit plantronics.com/software to download the Plantronics software.