Epson EcoTank ET-M1170 User Manual page 139

Table of Contents

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,

2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,

give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions.

• Try restarting your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for

instructions on disabling the Privacy Separator function.

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the

product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of

pressing the WPS button on your router. Hold down the Wi-Fi button on the product for 5 seconds or

until the

Wi-Fi and

Wi-Fi Direct lights start blinking.

• If you are connecting the product via EpsonNet Setup and the

solid green, make sure your product software was installed correctly. If necessary, reinstall your

software.

Parent topic:

Solving Network Problems

Related tasks

Printing a Network Status Sheet

Printing a Network Connection Report