Chapter 8 Troubleshooting - ASROCK PG32QF2B User Manual

Chapter 8 Troubleshooting

Problem and
Possible Solution
Question
Power LED is not on • Check if the Power Switch is in the ON position.
• Power Cord should be connected.
• Check that the signal-cable is properly connected. If the connector is
No signal
loose, tighten the connector's screws.
• Check the signal-cable's connection pins for damage.
• Adjust the Contrast and Brightness Controls.
Picture is fuzzy
• Move electrical devices that may cause electrical interference.
Picture bounces or
a wave pattern is
present in the
picture
• Computer Power Switch should be in the ON position.
The power LED is
ON (Orange) but
• Computer Video Card should be snugly seated in its slot.
there's no video or
• Make sure Monitor's video cable is properly connected to the
no picture.
computer.
• Inspect Monitor's video cable and make sure none of the pins are
bent.
• Make sure computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED.The LED should
either turn ON or OFF after hitting the CAPS LOCK key.
• Inspect the Monitor's video cable and make sure that none of the
Missing one of the
primary colors
pins are bent.
(RED, GREEN, or
BLUE)
• Adjust RGB color or select color temperature.
Picture has color
defects (white does
not look white)
• When the brightness of the screen lowers after being used for a
Poor brightness or
contrast
certain period and the function of the display is affected, send it to our
authorized service center for repair.
• Turn off your monitor, unplug the power cord and plug it back in,
Unable to open OSD
menu.
then power on the monitor.
• Check if the OSD menu is locked? If so, please press and hold the
Navi Key for 5~6 seconds to unlock the OSD menu.
•
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