Jabra Evolve2 Buds - Earbuds Manual

Overview

Earbuds

LEFT EARBUD

RIGHT EARBUD

Wireless charging case

Jabra Link 380 Bluetooth adapter

USB-A to USB-C charging adapter

EarGels

pre-mounted on the earbuds

Wireless charging pad

(not supplied with all variants)

USB-A charging cable

How to wear

Insert each earbud into your ear and ensure the microphones are pointed towards your mouth The fit should feel light and comfortable. You may need a different size EarGel for each ear.
If your voice cannot be heard clearly when on a call, please ensure the microphones are pointing towards your mouth.

Changing EarGels
For the optimal audio and ANC experience, it is recommended to take the MyFit test in Jabra Sound+ to ensure you have the best fit. If you don't have a good fit, try a different eargel size. The medium EarGels are pre-mounted on the earbuds.

How to charge

Get up to 5 hours of talk time and 8 hours of music on a single charge with ANC on, with a total of up to 33 hours of music with the charging case.

Charging the earbuds

Place the earbuds in the charging case and close the lid. It takes up to 2 hours to fully recharge the earbuds.

When the charging case is opened, the LEDs on the earbuds will light up green, yellow or red, to indicate the battery status of the earbuds. The LED on the front of the charging case indicates the battery status of the charging case.

Fast charge the earbuds

When the earbuds are at low battery, placing them in the charging case for 5 minutes will fast charge the earbuds and give up to 1 hour of music playback. Fast charging the earbuds requires that the charging case has a minimum of 30% battery.
You can see the current battery status of the earbuds and charging case in Jabra Sound+.

Charging the charging case using USB

It takes up to 2 hours to fully charge the earbuds and the charging case using a USB-C charging cable.

The charging case uses the standard USB voltage of 5V +- 0.25V. It is not recommended to charge the earbuds using a power supply with a higher voltage.

Charging the charging case using the Jabra wireless charging pad

The charging case is Qi-certified. Place the charging case in the center of the Jabra wireless charging pad. The LED on the charging case will flash to indicate the charging case is placed correctly. It takes up to 4 hours to fully charge the earbuds and the charging case.

What the LEDs mean

EARBUD STATUS

High battery
Medium battery
Low battery
Power on
Power off
Pairing
Resetting

BATTERY STATUS WHEN OPENING CHARGING CASE

High battery
Medium battery
Low battery
Critically low battery (earbuds not charging)

CHARGING CASE STATUS WITH USB CABLE

High battery
Medium battery
Low battery
Fully charged
Firmware updating
Firmware update error (see Section 7.20)

CHARGING CASE STATUS WITH WIRELESS CHARGING PAD

High battery
Medium battery
Low battery
Firmware updating
Firmware update error (see Section 7.20)

Note: When fully charged, the LEDs on the charging case and wireless charging pad will turn off.

JABRA LINK 380 STATUS

Pairing
Headset connected
Active call
Listening to music
Microphone muted
Connected to Microsoft Teams*
Microsoft Teams notification*

*Microsoft Teams earbuds only

How to connect

Connecting with a computer

Plug the supplied Jabra Link 380 Bluetooth adapter into a USB port on your computer. The Jabra Evolve2 Buds and the Jabra Link 380 are pre-paired and ready for use out of the box. The Bluetooth range is up to 20 meters or 65 feet.

To hear audio in the headset, you may need to select the Jabra Link 380 as the playback device in the audio settings for your operating system and video conferencing application.

Pairing with a mobile device

1. Power on the earbuds by removing them from the charging case. Alternatively, press the Left and Right buttons simultaneously to power the earbuds on.
2. Press and hold (3 sec) the Left and Right buttons simultaneously until the earbud LEDs flash blue. The earbuds will now be ready to pair with your mobile device.
3. Wear the earbuds and follow the voiceguided pairing instructions to pair with your mobile device.

How to use

Power the earbuds off/on

To power on the earbuds, remove them from the charging case.
To power off the earbuds, place them in the charging case.

Alternatively, the earbuds can be manually powered off by pressing the Left and Right buttons on the earbuds simultaneously. To power on, press and hold (3 sec) the Left or Right buttons to power on each earbud individually.

Music controls for Microsoft Teams earbuds

Left earbud	Function	Right earbud
Press the Left button when not on a call	Play/pause music
Double-press the Left button when listening to music	Next track
Triple-press the Left button when listening to music	Restart track or previous track
Repeat to skip to the previous track

Button functions on the left earbud can be reassigned using MyControls in Jabra Sound+.

Call controls for Microsoft Teams earbuds

Left earbud	Function	Right earbud
	Answer call	Press the Right button
	End/Reject call	Double-press the Right button
	Mute/unmute microphone	Press the Right button

Microsoft Teams controls for Microsoft Teams earbuds

Left earbud	Function	Right earbud
	Bring Microsoft Teams to foreground on computer	Press the Right button when signed into Microsoft Teams
	Join active Microsoft Teams meeting	Press the Right button when signed into Microsoft Teams
	View Microsoft Teams missed calls and voicemails	Press the Right button when signed into Microsoft Teams
	Raise hand in Microsoft Teams Meeting	Press and hold the Right button for 1 second when signed into Microsoft Teams

HearThrough, ANC, and Voice assistant controls for Microsoft Teams earbuds

Left earbud	Function	Right earbud
	Cycle between HearThrough and ANC	Double press the Right button when not on a call
Press and hold the Left button for 1 second when not on a call	Activate Voice assistant (Siri, Google Assistant, Amazon Alexa)

HearThrough, ANC, and voice assistant controls and settings can be customized in Jabra Sound+.

Music controls for UC earbuds

Left earbud	Function	Right earbud
	Play/pause music	Press the Right button when not on a call
	Volume up	Press and hold the Right button
Press and hold the Left button	Volume down
	Next track	Double-press the Right button when listening to music
	Restart track or previous track	Triple-press the Right button when listening to music
		Repeat to skip to the previous track

Button functions can be reassigned using MyControls in Jabra Sound+.

Call controls for UC earbuds

Left earbud	Function	Right earbud
Press the Left or Right button	Answer call	Press the Left or Right button
Double-press the Left or Right button	End/Reject call	Double-press the Left or Right button
Press the Left or Right button	Mute/unmute microphone	Press the Left or Right button
	Volume up	Press and hold the Right button
Press and hold the Left button	Volume down

Button functions can be reassigned using MyControls in Jabra Sound+.

HearThrough and ANC controls for UC earbuds

Left earbud	Function	Right earbud
Press the Left button when not on a call	Cycle between HearThrough and ANC

HearThrough and ANC controls and settings can be customized in Jabra Sound+.

Adjustable Active Noise Cancellation (ANC)

Active Noise Cancellation (ANC) counters noise by detecting and analyzing the pattern of incoming sound and then generating an antinoise signal to cancel noise out. As a result, you experience a reduced level of surrounding noise during music.

Adjustable ANC can be configured to your specific hearing profile in Jabra Sound+.

HearThrough

HearThrough enables you to pay attention to your surroundings and engage in conversation, when not on a call, without the need to remove the earbuds. The microphones pick up surrounding sounds and transmit them to the speakers.

HearThrough can be adjusted in Jabra Sound+.

Sidetone

Sidetone enables you to hear your own voice when you are on a call. The benefit of Sidetone is that it enables you to determine how loud you are speaking.
Sidetone is on by default during calls and can be turned on/off in Jabra Direct or Jabra Sound+.


By default, Sidetone on/off cannot be controlled using the earbuds. However, it can be added to the earbuds using MyControls in Jabra Sound+.

Single earbud use for Microsoft Teams earbuds

The right or left earbud can be used individually for music playback or for calls. To activate single earbud mode, place the unused earbud into the charging case.

Left button	Left earbud only
	Cycle between HearThrough and ANC	Double-press the Left button when not on a call
	Answer call	Press the Left button
	End/Reject call	Double-press the Left button
	Mute/unmute microphone	Press the Left button when on a call
	Bring Microsoft Teams to foreground on computer	Press the Left button when signed into Microsoft Teams
	Join active Microsoft Teams meeting	Press the Left button when signed into Microsoft Teams
	View Microsoft Teams missed calls and voicemails	Press the Left button when signed into Microsoft Teams
	Adjust volume	Use the volume controls on the connected mobile device

Table 1

Right button	Right earbud only
	Cycle between HearThrough and ANC	Double-press the Right button when not on a call
	Answer call	Press the Right button
	End/Reject call	Double-press the Right button
	Mute/unmute microphone	Press the Right button when on a call
	Bring Microsoft Teams to foreground on computer	Press the Right button when signed into Microsoft Teams
	Join active Microsoft Teams meeting	Press the Right button when signed into Microsoft Teams
	View Microsoft Teams missed calls and voicemails	Press the Right button when signed into Microsoft Teams
	Adjust volume	Use the volume controls on the connected mobile device

Table 2

Single earbud use for UC earbuds

The right or left earbud can be used individually for music playback or for calls. To activate single earbud mode, place the unused earbud into the charging case.

Left button	Left earbud only
	Cycle between HearThrough and ANC	Press the Left button when listening to music
	Answer call	Press the Left button
	End/Reject call	Double-press the Left button
	Mute/unmute microphone	Press the Left button when on a call
	Activate Voice assistant	Double-press the Left button when not on a call
	Adjust volume	Use the volume controls on the connected mobile device

Table 1

Right button	Right earbud only
	Play/pause music	Press the Right button when listening to music
	Answer call	Press the Right button
	End/Reject call	Double-press the Right button
	Mute/unmute microphone	Press the Right button when on a call
	Next track	Double-press the Right button when listening to music
	Restart track or previous track	Triple-press the Right button when listening to music Repeat to skip to the previous track
	Adjust volume	Use the volume controls on the connected mobile device

Table 2

The left and right earbuds will automatically relink when both earbuds are placed in your ears or in the charging case.

Auto-pause music

When auto-pause music is enabled in Jabra Direct or Jabra Sound+, music will automatically pause when one of the earbuds is removed from your ear.
To automatically resume the music, return the earbud to your ear within 60 seconds. After 60 seconds, the music can be manually resumed by pressing the play/pause button.
Auto-pause music is on by default.

Auto-mute microphone during calls

When auto-mute microphone is enabled in Jabra Direct or Jabra Sound+, the microphone will be automatically muted during a call when one of the earbuds is removed from your ear.
To unmute the microphone, return the earbud to your ear within 60 seconds. After 60 seconds, the microphone can be unmuted by pressing the mute microphone button on the earbud.
Auto-mute microphone is off by default.

Sleep mode

To conserve battery, the earbuds will automatically power off when they are out of range of your mobile device for 15 minutes and are not in the charging case, or when they have been inactive for 30 minutes.

To exit sleep mode, press and hold (1 sec) the button on each earbud. Alternatively, place the earbuds in the charging case and then remove them from the charging case.

The length of time before the headset enters sleep mode can be adjusted in Jabra Direct or Jabra Sound+.

MyControls

MyControls is a feature in Jabra Sound+ that enables you to reassign the button controls for the earbuds, offering you the flexibility to configure the controls to your personal preference.
Microsoft Teams controls cannot be changed.

Multipoint and multiple call handling

The earbuds can accept and handle multiple calls, even on two different connected devices.

	Multiple call handling
	End current call and answer incoming call	Press the Right button. Double-press the Right button to end the new call
	Reject incoming call, when on a call	Double-press the Right button

Voice assistant

Left button	Voice assistant
	Activate Siri, Google Assistant, Amazon Alexa (device dependent)	For UC earbuds, double press the Left button when not on a call
		For Microsoft earbuds, press and hold the Left button for 1 second when not on a call

Voice assistant settings and controls can be configured in Jabra Sound+.

Voice guidance and languages

Voice guidance can be turned on/off and the language can be changed in Jabra Direct or Jabra Sound+.
The following languages are available: English, French, German, Japanese, Mandarin Chinese, Korean.

Firmware updates

The Jabra Evolve2 Buds can be updated to the latest firmware version in Jabra Direct or Jabra Sound+. Both applications will notify you when an update is available.

The Jabra Link 380 Bluetooth adapter can be updated using Jabra Direct.

If an error occurs during the firmware update, the LED on the charging case will flash red. To complete the update, connect the charging case to a power supply, remove the earbuds from the charging case and then place the earbuds back in the charging case and close the lid. The firmware update will restart.

Reset the earbuds

Resetting the earbuds clears the list of paired devices and resets all settings.

1. Place both earbuds in the charging case.
2. Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LEDs on the earbuds flash pink.
3. Close the lid of the charging case for 5 seconds to complete the reset.

The earbuds will need to be re-paired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device.

Software

Jabra Direct

Jabra Direct is computer software designed to support, manage and enable optimal functionality for Jabra devices.

Download the latest free version from jabra.com/direct

Jabra Sound+

Jabra Sound+ app


Personalize your music with MySound


Customize ANC, HearThrough and MyControls

Register your product to get 20% off your next Jabra purchase

Support

FAQ

View the FAQs on Jabra.com/help/evolve2buds

How to care for your earbuds

• Always store the earbuds in the charging case and safely protected.
• To prevent the depletion of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
• It is recommended to store the earbuds between -20°C and 45°C (-4°F and 113°F).
• Do not store the earbuds for extended periods of time without recharging them (max. three months).
• If the earbuds or the charging case become dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water.
• The charging case uses the standard USB voltage of 5v +- 0.25v. It is not recommended to charge the earbuds using a power supply with a higher voltage.

Replacement accessories

Replacement or additional accessories can be purchased online at jabra.com/accessories.

Using replacement earbuds

1. Place the replacement earbuds into the charging case and close the lid.
2. Open the charging case lid and remove the earbuds.
3. Wear the earbuds and follow the voice instructions to pair with your mobile device.
4. Update the earbud firmware in Jabra Sound+.

Using a replacement charging case

Before using a replacement charging case for the first time, it will need to be synced with your current earbuds and charged for 1 hour.

To begin syncing, place your current earbuds inside the replacement charging case and close the lid for 10 seconds. If the LED on the charging case flashes pink this indicates that the firmware is being updated. Please wait until the LED stops flashing pink before opening the charging case.

Using a replacement Jabra Link 380

To connect a replacement Jabra Link 380 with Jabra Evolve2 Buds, plug the Jabra Link 380 into your computer and launch Jabra Direct. Jabra Direct will guide you through the process of connecting the Jabra Link 380 to the Jabra Evolve2 Buds.

Documents / Resources

References

• Jabra Direct - Engineered to optimize and personalize your headset
• App Store - Apple
• Google Play
• Need an accessory for your Jabra headset or speakerphone ?

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Jabra Evolve2 Buds - Earbuds Manual