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• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable
Fuse in the Vehicle Power Cable, page
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
• Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness
• Shorten the display timeout
• Decrease the volume
(Adjusting Sound and Notification
Volume, page
26).
• Turn off the wi-fi radio when it is not in use
Wireless Network, page
26).
• Put the device in power saving mode when not in use
(Turning the Device On or Off, page
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
My video recordings are blurry
• Clean the camera lens
(Cleaning the Camera Lens,
page
28).
• Clean the windshield in front of the camera.
• Verify the area of the windshield in front of the camera is
cleared by the windshield wipers, and move the device, if
necessary.
My memory card has degraded and needs to
be replaced
All microSD memory cards wear out after they are overwritten a
large number of times. Because the dash camera records
continuously, you should replace the memory card periodically
(Replacing the Dash Cam Memory Card, page
detects memory card errors automatically and alerts you when it
is time to replace your memory card.
You can take these actions to help extend the useful life of the
memory card.
• Turn off the device when your vehicle is not in use.
If your device is not connected to an ignition-switched vehicle
power outlet, you should turn off the device when your
vehicle is not in use to prevent the dash camera from
recording unneeded footage.
• Transfer saved video footage to a computer.
The memory card lasts longer when more free space is
available on the card.
• Use a high-quality memory card with a speed rating of class
10 or higher.
Purchase your replacement memory card from a high-quality
manufacturer and a reputable vendor.
My video recordings are choppy or
incomplete
• For the best camera and video results, use a high-quality
memory card with a speed rating of class 10 or higher.
A slower memory card may not record video quickly enough.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
Appendix
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
(Changing the
28).
(Display Settings, page
(Display Settings, page
26).
(Connecting to a
1).
4). Your device
• If the device displays a memory card error alert, replace the
memory card
(Replacing the Dash Cam Memory Card,
page
4).
• Update your device to the latest software
and Software Using a Wi
My device does not connect to my phone or
Smartphone Link
• Select
> Bluetooth.
The Bluetooth option must be enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
• On your smartphone, open the Smartphone Link app, and
select
>
to restart the Smartphone Link background
services.
• Verify your phone is compatible.
26).
Go to
www.garmin.com/bluetooth
• Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device
(Deleting a Paired Phone, page
complete the pairing process.
Backup Cameras
Your device can display the video feed from one or more
connected backup cameras.
Connecting a Wired Backup Camera
To connect a wired backup camera, you must purchase an
optional video mount accessory, which includes a 3.5 mm
composite video input jack. Go to
accessory mount.
You can connect a wired backup camera and view the output on
the device screen.
1
Replace the original device mount with the video mount
accessory.
2
Plug the camera video cable into the video input jack
the mount.
Pairing a BC
™
35 Backup Camera with a Garmin
Navigation Device
You must enable the Wi‑Fi setting on your Garmin navigation
device before you can connect to a camera.
The BC 35 wireless backup camera is compatible with some
Garmin navigation devices with Android. Go to
for more information about device compatibility.
You can pair up to four BC 35 wireless backup cameras with
your compatible Garmin navigation device.
1
Update your navigation device to the latest software.
Your device may not support the BC 35 camera without the
latest software. For more information about updating, see the
owner's manual for your navigation device.
2
Turn on the Garmin navigation device, and bring it within 3 m
(10 ft.) of the camera.
(Updating Maps
‑ Fi Network, page
27).
for more information.
16), and
Appendix
garmin.com
to purchase an
garmin.com/bc35
on
29
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