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Timing Compliance Malfunction: The Garmin eLog system
failed to accurately verify the calendar date or time of day
required for driver logs.
1
Verify the adapter is firmly plugged into the vehicle
diagnostic port.
2
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
3
Check the date and time settings on the device running
the Garmin eLog app.
4
Review all affected driver logs for missing or incorrect
data.
Positioning Compliance Malfunction: The Garmin eLog
system failed to acquire valid location positions required for
driver logs. At least 60 minutes of inaccurate data may have
been recorded across all drivers over the past 24 hours.
1
Verify the Garmin eLog app is running and a driver is
logged in when driving the vehicle.
2
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
3
Check the GPS settings on the device running the Garmin
eLog app, and verify the device settings allow location
positions to be shared with the Garmin eLog app.
4
Review all affected driver logs for missing or incorrect
data.
Data Recording Compliance Malfunction: The Garmin eLog
system has reached the maximum storage capacity for driver
logs and cannot store or retrieve more logs.
1
Create a RODS report for each driver for record keeping
(Exporting and Saving a Record of Duty Status (RODS)
Report, page
21).
2
Log in as an administrator.
3
Back up the system data
4
Remove unneeded files from the storage of the device
running the Garmin eLog app.
Data Transfer Compliance Malfunction: Multiple failures
occurred with the method for transferring roadside inspection
reports.
Perform the following actions:
1
Check the Bluetooth settings on the device running the
Garmin eLog app, and verify the device and the adapter
are connected.
2
Verify all USB storage devices used to transfer roadside
inspection reports are operating correctly and are
formatted using the FAT32 file system.
3
If you have not performed a data backup within the
previous seven days, back up your recorded Garmin eLog
data to a USB storage device.
Adapter Firmware Malfunction: A serious error occurred
attempting to update the adapter firmware. Contact Garmin
customer support for further help.
Outdated adapter firmware may not maintain compliance.
Garmin recommends keeping paper logs until the adapter
firmware is successfully updated.
Administrator Functions
NOTICE
The administrator account is critical for some app functions.
Choose an administrator password you can remember, and do
not lose the password. The administrator password cannot be
recovered without clearing all app data, which causes all
recorded Garmin eLog data to be deleted.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
Voice Command
(Backing Up Data, page
19).
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
You must use the administrator account to perform some
Garmin eLog app functions, including adding driver profiles,
editing driver profiles, and resetting driver passwords. The
administrator account and password are created during the
initial Garmin eLog app setup. If the app is administered by a
company, drivers may not have access to the administrator
functions.
Adding Driver Profiles
You must log in as an administrator to add driver profiles.
1
From the Garmin eLog app, select Add Driver.
2
Enter the administrator password.
3
Enter the driver and motor carrier information.
4
If the driver has an exempt status, select Exempt Driver.
5
If the driver is allowed to use the vehicle for personal
conveyance, select Allow Personal Conveyance.
6
If the driver is allowed to make yard moves, select Allow
Yard Moves.
7
Select Save.
The first time the driver logs into the new profile, the app
prompts the driver to enter their driver license number and
create a password.
Editing a Driver Profile
An administrator can edit driver profiles to change driver
privileges, reset profile passwords, or deactivate profiles.
NOTE: The administrator can edit basic driver information in the
driver profile, but the Garmin eLog app does not support editing
duty status records from the administrator account. To correct a
duty status record, the driver must log in to the driver profile and
edit the record
(Editing a Duty Status Record, page
1
Log in to an administrator account.
2
Select a driver profile.
3
Select an option:
• To edit driver information, select a field to update it.
• To reset the profile password, select Reset Profile
Password.
• To deactivate the profile, select Deactivate Profile.
Clearing Garmin eLog App Data
NOTICE
Clearing the Garmin eLog app data will cause all retained ELD
data to be deleted from your dēzlCam device. It is the
responsibility of the driver and/or motor carrier to ensure ELD
records are retained as required by applicable regulations.
You can clear the Garmin eLog app data to restore the app to
the original factory state. This requires you to set up your
Garmin eLog adaptor, administrator account, and all driver
profiles again. Clearing the app data is also the only way to
reset a lost or forgotten administrator password.
1
Log in to a driver or administrator account, and back up all
data
(Backing Up Data, page
2
After the backup is complete, select
Storage.
3
Select Clear Data.
Voice Command
NOTE: Voice command is not available for all languages and
regions, and may not be available on all models.
NOTE: Voice Activated Navigation may not achieve desired
performance when in a noisy environment.
21).
19).
> Apps > eLog >
23
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