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Motorola APX 1000 User Manual

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APX 1000 User Guide
Model 3
MN000255A01-A

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  • Page 1 APX 1000 User Guide Model 3 MN000255A01-A...
  • Page 3 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 by Motorola Solutions, Inc. All Rights Reserved. 03/14 1303 English East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
  • Page 4 Sending an Emergency Call The vote scan feature is enabled. Blinks when the battery is low. Press the Emergency button. On = Location feature enabled, and The more stripes, the stronger the location signal available. signal strength for the current site Press and hold the PTT button.

  • Page 5: Declaration Of Conformity

    Address: 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: APX 1000 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.
  • Page 6 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: Table Of Contents

    Disclaimer ......xv Contents Getting Started ......1 This User Guide contains all the information you need to use the APX™...
  • Page 8 Identifying Radio Controls ....9 Call Type Icons ......25 Top Lightbar and LED Indicators .
  • Page 9 Making an Enhanced Private Call (Trunking Only) .42 Saving a Channel in the Dynamic Zone from Channel Name ......51 Making a Telephone Call (Trunking Only) .
  • Page 10 Receiving a Call Alert Page ....63 to a Text Message ......77 Sending a Call Alert Page .
  • Page 11 (Secure Radios Only) ..... . . 91 Using the Site Trunking Feature ... . . 102 Locking and Unlocking a Site .
  • Page 12 Controlling the Display Backlight ... . . 114 Caring for Your Radio ..... 125 Setting Up the Radio Display and Visual Cleaning Your Radio .
  • Page 13 Notes English...

  • Page 14: Important Safety Information

    RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APX Under Industry Canada regulations, this radio transmitter...

  • Page 15: Software Version

    This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment. English...

  • Page 16: Informations Importantes Sur La Sécurité

    Le présent émetteur a été approuvé par Industrie Canada produit pour radios bidirectionnelles portatives pour fonctionner avec les types d'antenne agréés par Motorola et ayant un gain admissible maximal ainsi que l'impédance requise pour chaque type d'antenne indiqué. ATTENTION! Les types d'antenne non inclus, dont le gain est supérieur Cette radio ne doit être utilisée qu'à...

  • Page 17: Version Du Logiciel

    Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent perturber le fonctionnement. Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement. xiii...

  • Page 18: Computer Software Copyrights

    Laws in the written permission of Motorola. No part of this manual United States and other countries preserve for Motorola may be reproduced, distributed, or transmitted in any...

  • Page 19: Disclaimer

    However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein;...
  • Page 20 Notes English...

  • Page 21: Getting Started

    Notations Used in This Manual Getting Started Throughout the text in this publication, you will notice the use of Take a moment to review the following: WARNING, Caution, and Note. These notations are used to How to Use This Guide ......page 1 emphasize that safety hazards exist, and the care that must be Notations Used in This Manual .

  • Page 22: Additional Performance Enhancement

    Additional Performance Enhancement The following special notations identify certain items: Example Description The following are some of the latest creations designed to enhance the security, quality and efficiency of APX radios. Home button Buttons and keys are shown in bold print or as an icon.

  • Page 23: Encrypted Integrated Data (Eid)

    SecureNet allows user to perform secured communications on • Is your radio preprogrammed with any preset conventional an Analog or Motorola Data Communication (MDC) channel. channels? The MDC OTAR feature will allow users to perform OTAR • Which buttons have been preprogrammed to access other activities on an MDC channel.

  • Page 24: Preparing Your Radio For Use

    Turning On the Radio ......page 7 For a list of Motorola-authorized batteries available for use Adjusting the Volume .

  • Page 25: Attaching The Battery

    Attaching the Battery To remove the battery, turn the radio off. Lift up With the radio turned off, slide the battery into the radio’s frame the latch then slide the until the bottom latch clicks into place. battery down to remove the battery from the radio.

  • Page 26: Attaching The Antenna

    Attaching the Antenna Attaching the Accessory Connector Cover With the radio turned off, set the antenna in its receptacle and turn clockwise to attach it to the radio. The accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use.

  • Page 27: Attaching The Belt Clip

    Attaching the Belt Clip Turning On the Radio Align the grooves of the belt clip Press the Control Knob until the radio display lights on, then with those of the radio and release the knob. press upward until you hear a click.

  • Page 28: Adjusting The Volume

    Adjusting the Volume Your radio is preprogrammed to reset to medium volume rate, which is Level 12, by default whenever the radio powers up. To increase the volume, turn the MFK clockwise. The display shows volume bars and volume level when you change the volume.

  • Page 29: Identifying Radio Controls

    Identifying Radio Controls Take a moment to review the following: Radio Parts and Controls ..... . page 10 Programmable Features ..... . . page 11 Assignable Radio Functions .

  • Page 30: Radio Parts And Controls

    Radio Parts and Controls Top (Orange) Multi Button* Function Antenna Control Knob* Lightbar Microphone Microphone Top Side (Select) Button* Speaker Accessory Connector Push-to-Talk (PTT) Button Main Display Menu Select Buttons Side Button 1* Data Feature Button Side Button 2* Keypad Home Button Battery 4-Way...

  • Page 31: Programmable Features

    Dynamic Priority (Conventional Only) – Allows any channel Programmable Features in a scan list (except for the Priority-One channel) to temporarily replace the Priority-Two channel. Any reference in this manual to a control that is “preprogrammed” means that the control must be programmed Emergency –...
  • Page 32 One Touch 1 – 4 – Launches a specific feature with one single Scan – Toggles scan on or off. button-press. You can setup as many as four separately Secure Transmission Select (Conventional and Trunking) – programmed buttons for four different features. Toggles the Secure Transmission On or Off when the Secure/ Phone –...

  • Page 33: Assignable Settings Or Utility Functions

    Accessing the Preprogrammed Functions  Assignable Settings or Utility Functions Light/Flip – Press the button to toggle the display backlight on You can access various radio functions through one of the or off. following ways: Keypad and Controls Lock – Locks or unlocks the keypad, •...

  • Page 34: Using The Navigation Buttons

      Using the Navigation Buttons Multi Function Knob (MFK) MFK is the on/off button of your radio. See Turning On the  Home Button Radio on page 7 for the procedure to power up and down the radio. button returns you to the Home (default) screen. In most In addition, there are programmable features available for MFK, cases, this is the current mode.
  • Page 35 The main display only shows the icon of secondary feature; the main display does not show the icon of primary feature. The radio by default is set to use the primary feature. Short presses of MFK toggle it to work on either the secondary or primary feature.

  • Page 36: Using The Keypad

    Using the Keypad You can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet.

  • Page 37: Keypad Characters - Lowercase Mode

     Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘ Toggle between mixed case mode, uppercase mode, and lowercase mode. Space Toggle between numeric and letter mode. English...

  • Page 38: Keypad Characters - Numeric Mode

     Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘ Space Toggle between numeric and letter mode. English...

  • Page 39: Keypad Characters - Hexadecimal Mode

     Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed Not applicable Not applicable English...

  • Page 40: Push-To-Talk (Ptt) Button

    Push-To-Talk (PTT) Button Identifying Status Indicators The PTT button on the side Your radio indicates its operational status through the following: of the radio serves two basic purposes: Status Icons ....... . . page 21 Text Messaging Service (TMS) Icons .

  • Page 41: Status Icons

    Status Icons Received Signal Strength Indicator (RSSI) The number of bars displayed represents the The 160 x 90 pixel front liquid crystal display (LCD) of the radio received signal strength for the current site, for shows radio status, text entries, and menu entries. The top trunking only.
  • Page 42 In-Call User Alert Location Signal • • On = The feature is enabled. Voice muting of On = Location feature is enabled, and location the affiliated trunking talkgroup or signal is available. selected conventional channel is • Off = Location feature is disabled. activated.

  • Page 43: Text Messaging Service (Tms) Icons

    Numeric Uppercase Predictive Indicates that the text entry is currently in numeric Indicates that the text entry is currently in mode. uppercase and with predicted words shown at the bottom of the screen. Start Case MFK is in Mode Change feature Indicates that the first character of the text entry is Turn the MFK to change the channel/zone.
  • Page 44 Message Sent Priority Status The text message is sent successfully. • The “Priority” feature is toggled on before the message is sent. Message Unsent • Messages in the Inbox folder are flagged with The text message cannot be sent. “Priority”. Unread Message Request Reply •...

  • Page 45: Tms Menu Options

    Call Type Icons  TMS Menu Options Menu Option Description/Function The following icons appear on the radio’s main display, when you make or receive a call, or view selected call lists, to indicate Back Brings you back to the previous screen. the different call types associated with an alias or ID.

  • Page 46: Top Lightbar And Led Indicators

    Top Lightbar and LED Indicators Landline phone number. The Top Lightbar and LED indicators show the operational status of the radio. Landline phone number added to a Call List. Top Lightbar Incoming call or data. Outgoing call or data. Incoming emergency call. ...

  • Page 47: Top Lightbar Indications

    Blinking yellow – Radio is receiving a secured transmission. Solid green – Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode. Blinking green – Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode.

  • Page 48: Intelligent Lighting Indicators

    Intelligent Lighting Indicators This feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician. Backlight and Bar Color Notification When...

  • Page 49: Alert Tones

    Alert Tones The radio uses alert tones to inform you of the radio’s condition. The following table lists these tones and when they occur. You Hear Tone Name Heard Radio Self Test Fail When radio fails its power-up self test. Reject When an unauthorized request is made.
  • Page 50 You Hear Tone Name Heard Valid Key-Press When a correct key is pressed. Radio Self Test Pass When radio passes its power-up self test. Clear Voice At beginning of a non-coded communication. Short, Priority Channel Medium-Pitched When activity on a priority channel is received. Received Tone Emergency Alarm /Call...
  • Page 51 You Hear Tone Name Heard Fast Ringing When system is searching for target of Private Call. Ringing Enhanced Call Sent When waiting for target of Private Call to answer the call. Phone Call Received When a land-to-mobile phone call is received. Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been received.

  • Page 52: Phone Call Display And Alert Prompts

    Phone Call Display and Alert Prompts The following appears on the radio’s display when you make and receive Phone calls. The radio also uses alert tones to indicate the current status. You Hear You See When Notes You press the PTT button and the No phone Press to hang up.

  • Page 53: General Radio Operation

    Selecting a Zone General Radio Operation A zone is a group of channels. Once you understand how your APX Portable is configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Zone .

  • Page 54: Selecting A Radio Channel

    Selecting a Radio Channel Follow the procedure below. A channel is a group of radio characteristics, such as transmit/ < > to Zone. receive frequency pairs. Press the Menu Select button directly below Zone. to the required zone. Use the keypad to enter the zone number. If the zone number entered is unprogrammed, the display shows Invalid entry.
  • Page 55 If Mode Change is secondary feature of MFK, see Multi Function Knob (MFK) on page 14 to toggle the Follow the procedure below. function of MFK. < > to ChUp or ChDn. Procedure: Press the Menu Select button directly below ChUpor ChDn. Turn the preprogrammed MFK to the desired channel.

  • Page 56: Using Channel Search Button

    Using Channel Search Button Press the Menu Select button directly below CSrh once the entry is done to initiate searching. This feature allows you to do a quick search for a specific Press the Menu Select button directly below Cncl to exit. channel in the radio by key in the alias of the channel.

  • Page 57: Using Mode Select Feature

    Using Mode Select Feature  Saving a Zone and Channel to a Softkey Five softkeys are available for you to save the frequent used Mode Select allows a long press to save the radio’s current zone and channel. zone and channel to a programmable button, keypad button or Procedure: a softkey;...

  • Page 58: Saving A Zone And Channel To A Keypad Button

    Receiving and Responding to a Radio Call  Saving a Zone and Channel to a Keypad Button All the programmable buttons and keypad digit 0 to 9 buttons Once you have selected the required channel and/or zone, you allow you to save the frequent used zone and channel. can proceed to receive and respond to calls.

  • Page 59: Receiving And Responding To A Talkgroup Call

      Receiving and Responding to a Talkgroup Call Receiving and Responding to a Private Call (Trunking Only) To receive a call from a group of users, the radio must be configured as part of that talkgroup. A Private Call is a call from an individual radio to another individual radio.

  • Page 60: Receiving And Responding To A Telephone Call (Trunking Only)

    During the call, the display shows the caller ID (number), if  Receiving and Responding to a Telephone Call the caller’s name is not in the call list. (Trunking Only) Press and hold the PTT button to talk. Release the PTT This feature allows you to receive calls similar to standard button to listen.

  • Page 61: Making A Radio Call

    Making a Radio Call ASTRO Conventional Only: The LED lights up solid red. The display shows the talkgroup alias or ID. You can select a zone, channel, subscriber ID, or talkgroup by using: Trunking Only: • The LED lights up solid red. MFK preprogrammed with Channel Change or Zone Change •...

  • Page 62: Making An Enhanced Private Call (Trunking Only)

    and proceed to Step 5. to the required ID. Follow the procedure below. Use the keypad to enter the required ID. < > Press the PTT button to initiate the Private Call. to Call. The display shows Calling... <Number>. Press the Menu Select button directly below Call. The display shows the last transmitted or received ID.

  • Page 63: Making A Telephone Call (Trunking Only)

    If the target radio does not respond before the time out, the Use the keypad to enter the required phone number. display shows No answer. Press and release the PTT button to dial the phone number. Press to return to the Home screen. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.

  • Page 64: Repeater Or Direct Operation

    Repeater or Direct Operation Monitoring Features The REPEATER operation increases the radio’s range by Radio users who switch from analog to digital radios often connecting with other radios through a repeater. The transmit assume that the lack of static on a digital channel is an and receive frequencies are different.

  • Page 65: Monitoring A Channel

      Monitoring a Channel Conventional Mode Operation Procedure: ® Your radio may be preprogrammed to receive Private-Line Press the preprogrammed Monitor button and proceed to (PL) calls. Step 3. Procedure: Momentarily press the Monitor button to listen for activity. Follow the procedure below.

  • Page 66: Advanced Features

    Advanced Call Features Advanced Features Use this navigation guide to learn more about advanced  Receiving and Making a Selective Call (ASTRO features available with your radio: Conventional Only) Advanced Call Features ..... . . page 46 This feature allows you to receive a call from or to call a specific Contacts .

  • Page 67: Making A Selective Call

     Release the PTT button to listen. Making a Selective Call Press to return to the Home screen. Procedure: Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogrammed ID and  Using the Talkgroup Call Feature (Conventional proceed to Step 4.

  • Page 68: Sending A Status Call

    Press the Menu Select button directly below Sel to save the Follow the procedure below. currently selected talkgroup and return to the Home screen. < > If the encryption key associated to the new talkgroup is to Sts. erased, you hear a momentary key fail tone and the display Press the Menu Select button directly below Sts.

  • Page 69: Using The Dynamic Regrouping Feature (Trunking Only)

      Using the Dynamic Regrouping Feature (Trunking Requesting a Reprogram (Trunking Only) Only) This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment. This feature allows the dispatcher to temporarily reassign selected radios to a particular channel where they can Procedure: communicate with each other.

  • Page 70: Classifying Regrouped Radios

      Entering the Dynamic Zone to Select a Dynamic Classifying Regrouped Radios Channel The dispatcher can classify regrouped radios into either of two categories: Select Enabled or Select Disabled. Procedure: < > to Zone. • Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once the Press the Menu Select button directly below Zone.

  • Page 71: Saving A Channel In The Dynamic Zone From Channel Name

    any unwanted characters. to the required zone. Press the Menu Select button Press to add a space. directly below Sel. The display shows Select Chan screen. Press to toggle between mixed case mode, uppercase to the required channel. Press the Menu Select mode, and lowercase mode.

  • Page 72: Deleting A Channel In The Dynamic Zone

    Contacts  Deleting a Channel in the Dynamic Zone With the radio in Dynamic Zone, follow the procedure below. This feature provides “address-book” capabilities on your radio. Procedure: Each entry corresponds to an alias (name) or ID (number) that < >...

  • Page 73: Making A Private Call From Contacts

    Your radio also supports a maximum of 50 call lists. Each list to select the call type. can store up to 100 IDs (numbers). Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from Note: Your radio is preprogrammed with a number of your mouth.

  • Page 74: Adding A New Contact Entry

    Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from  Adding a New Contact Entry your mouth. Procedure: Press the PTT button to initiate the call. During the call, the < > to Cnts. display shows the subscriber alias. Press the Menu Select button directly below Cnts.

  • Page 75: Deleting A Contact Entry

    Press the Menu Select button directly below Cncl to return to {Add Number} and press the Menu Select button to the previous screen. directly below Sel to add a new number. Repeat Steps 8 through 10. to {Add Number} and press the Menu Select button directly below Sel.

  • Page 76: Adding A Contact To A Call List

     Removing a Contact from a Call List Select No to return to the main screen for Contacts. Procedure: < > to Cnts.  Adding a Contact to a Call List Press the Menu Select button directly below Cnts. The Procedure: entries are alphabetically sorted.

  • Page 77: Editing A Contact In A Call List

     Press the Menu Select button directly below Ok once you Editing a Contact in a Call List have finished. The display returns to the Edit Contact screen.  Editing an Entry Alias Press the Menu Select button directly below Done to save Procedure: your changes and return to the main screen for Contacts.

  • Page 78: Editing A Call Type

    Press to toggle between mixed case mode, uppercase Press the Menu Select button directly below Done to save mode, and lowercase mode. your changes and return to the main screen for Contacts. Press to toggle between numeric and letter mode. ...

  • Page 79: Scan Lists

    Scan Lists  Editing the Scan List This feature lets you change scan list members and priorities. Scan lists are created and assigned to individual channels/ Procedure: groups. Your radio scans for voice activity by cycling through the Long press the preprogrammed Scan List Programming channel/group sequence specified in the scan list for the current button (side button) and proceed to Step 3.

  • Page 80: Changing The Scan List Status

    Press to exit scan list programming and return to the  Viewing and Changing the Priority Status Home screen. Procedure: See Viewing and Changing the Priority Status on page 60 for Below the Sel, Del, and Rcl screen, press the Menu Select more information on how to add and/or change the priority of button directly below Sel to view and/or change the priority the currently displayed channel in the scan list.

  • Page 81: Scan

    Scan  Making a Dynamic Priority Change (Conventional Scan Only) This feature allows you to monitor traffic on different channels While the radio is scanning, the dynamic priority change feature by scanning a preprogrammed list of channels. allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two ...

  • Page 82: Deleting A Nuisance Channel

      Deleting a Nuisance Channel Restoring a Nuisance Channel If a channel continually generates unwanted calls or noise Procedure: (termed a “nuisance” channel), you can temporarily remove the To restore the deleted nuisance channel, do one of the unwanted channel from the scan list. following: This capability does not apply to priority channels or the •...

  • Page 83: Call Alert Paging

    Call Alert Paging  Sending a Call Alert Page Note: The radio automatically exits the feature, if the feature This feature allows your radio to work like a pager. inactivity timer is enabled, when the radio is left idle Even if other users are away from their radios, or if they are and the timer expires.
  • Page 84 If the call alert page is not acknowledged, you hear a low If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. tone and the display shows No acknowledge. The radio returns to the Home screen. The radio returns to the Home screen.

  • Page 85: Emergency Operation

    Note: The radio operates in the normal dispatch manner Emergency Operation while in Emergency Call, except if enabled, it returns to one of the following: The Emergency feature is used to indicate a critical situation. • Tactical/Non-Revert – The radio sends emergency If the Top (Orange) button is preprogrammed to send an alarm and/or make emergency call on the current emergency signal, this signal overrides any other...

  • Page 86: Sending An Emergency Alarm

      Sending an Emergency Alarm Sending an Emergency Call (Trunking Only) This feature allows you to send a data transmission, which This feature gives your radio priority access to a talkgroup. identifies the radio sending the emergency, to the dispatcher. Procedure: Note: Emergency button press timer by default is set to 1...

  • Page 87: Sending An Emergency Alarm With Emergency Call

     Release the PTT button to end the transmission and wait for Sending an Emergency Alarm with Emergency a response from the dispatcher. Call Press and hold the preprogrammed Emergency button for This feature gives your radio priority access on a channel for about a second to exit the Emergency Call mode.

  • Page 88: Changing Channels During Emergncy

     Changing Channels during Emergncy For ALL Emergency signals, when changing channels: • If the new channel is also preprogrammed for Emergency, you can change channels while in Emergency operation. The emergency alarm or call continues on the new channel. •...

  • Page 89: Automatic Registration Service (Ars)

    Advanced Automatic Registration Service (ARS)  Selecting or Changing the ARS Mode Procedure: This feature provides an automated data application registration Turn the preprogrammed MFK, once the zone you want is for the radio. When you turn on the radio, the device displayed, to the desired mode.

  • Page 90: Accessing The User Login Feature

    <  Press to move one space to the left. Accessing the User Login Feature > Press to move one space to the right. This feature allows you as the user to be associated with the Press the Menu Select button directly below Del to delete radio.

  • Page 91: Logging Out

    In ARS Non-Server Mode, the display shows the User Login  Logging Out Indicator icon, the ID, and Logged in, with Logt and Exit. When you have logged in or you are using Offline mode, you can log out. In non-ARS enabled mode, the display shows Offline, with Logt and Exit.

  • Page 92: Text Messaging Service (Tms)

    Text Messaging Service (TMS)  Accessing the TMS Features Note: The radio automatically exits the feature, if the feature This features allows you to quickly send and receive messages inactivity timer is enabled, when the radio is left idle and run database queries directly from your radios. and the timer expires.

  • Page 93: Composing And Sending A New Text Message

     A blinking cursor appears on the Compose screen. Composing and Sending a New Text Message Use the keypad to type or edit your message. Note: During the uppercase and lowercase mode, multi- < Press to move one space to the left. tapping the keys only scrolls through the letters.

  • Page 94: Sending A Quick Text Message

    Press to add a space.  Sending a Quick Text Message Press to toggle between mixed case mode, uppercase Quick Text messages are messages that are predefined and mode, and lowercase mode. usually consist of messages that are used most frequently. Press to toggle between numeric and letter mode.
  • Page 95 The message appears on the Compose screen, with a Press to add a space. blinking cursor at the end of it. Press to toggle between mixed case mode, uppercase Use the keypad to edit the message, if required. mode, and lowercase mode. <...

  • Page 96: Using The Priority Status And Request Reply Features

      Using the Priority Status and Request Reply Removing a Priority Status from a Text Message Features Procedure: Before sending your message, you can append a priority status After the outgoing message is composed (see Composing and and/or a request reply to your message. Sending a New Text Message on page 73 for more information): ...

  • Page 97: Removing A Request Reply From A Text Message

      Removing a Request Reply from a Text Message Appending a Priority Status and a Reply Request to a Text Message Procedure: Procedure: After the outgoing message is composed (see Composing and Sending a New Text Message on page 73 for more After the outgoing message is composed (see Composing and information): Sending a New Text Message on page 73 for more...

  • Page 98: Removing A Priority Status And A Reply Request From A Text Message

      Managing Text Messages Removing a Priority Status and a Reply Request from a Text Message  Receiving a Text Message Procedure: Note: When you receive a message that is flagged with the After the outgoing message is composed (see Composing and “Request Reply”...

  • Page 99: Viewing A Text Message From The Inbox

    While on the view message screen, press the Menu Select  Viewing a Text Message from the Inbox Optn Back button directly below , or to access the option. The Inbox can hold up to thirty (30) messages. • Optn Select to configure the message settings.

  • Page 100: Accessing The Drafts Folder

    Back Press the Menu Select button directly below at any time to to scroll through the list of messages and press the return to the previous screen. Menu Select button directly below Sel to select the required message. Note: You can append a priority status and/or a request reply A blinking cursor appears on the Compose screen.

  • Page 101: Managing Sent Text Messages

    • Edit Select to edit the message before sending it. to Sent and press the Menu Select button below Sel. • Select to delete the message. The display shows a list of aliases or IDs, with the recipient • Back Select to return to the previous screen.

  • Page 102: Sending A Sent Text Message

     Press the Menu Select button below Send or the PTT Sending a Sent Text Message button to send the message. Procedure: The display shows the Send Message screen and Press the Menu Select button directly below Optn while Sending msg. viewing the message.

  • Page 103: Deleting All Text Messages

    Press the preprogrammed Data Feature button or the TMS quickly send and receive messages and run database queries Feature button to access the TMS feature screen, and proceed directly from your data-enabled Motorola two-way radios. Federal mandate requires Two-Factor Authentication when Step 3.

  • Page 104: System Setup For Astro Advanced Messaging Solution

    The radio with Two-Factor capabilities are backward compatible  Two-Factor Authentication with the existing device registration system and TMS servers. Two-Factor Authentication is an extension of existing ARS and TMS operation. This feature allows you to authenticate yourself  System Setup for ASTRO Advanced Messaging with a username, unit ID, password and passcode.

  • Page 105: Logging Into Two-Factor Authentication

     Press and hold to scroll through the list of predefined Logging into Two-Factor Authentication usernames at a fast scroll rate. Procedure: Press the Menu Select button directly below Sel to select Press the preprogrammed User Login button and proceed to the predefined username.

  • Page 106: Logging Out Of Two-Factor Authentication

    If the selected predefined Unit ID has more than the  Logging out of Two-Factor Authentication maximum allowed characters, or an invalid character in it, Procedure: the display shows momentary Invalid UnitID. Repeat Step Press the Menu Select button directly below Logt. The display shows Clear private data?.

  • Page 107: Sending A Query

    Press the Menu Select button directly below Exit to return to  Sending a Query the Home screen. This feature is available for radio users who have successfully to Query and press the Menu Select button directly logged in with the Two-Factor Authentication. Query is a special below Sel for a predefined message.

  • Page 108: Receiving A Query

    You can append a priority status and/or a request reply to {Other Recpnt} and press the Menu Select to your message. See Using the Priority Status and button below Edit. Request Reply Features on page 76 for more A blinking cursor appears on the Enter Address screen. information.

  • Page 109: Security

    Security If the password is correct, the radio unlocks. If the password is incorrect, the display show Incorrect  Radio Lock password and the radio remains locked. This feature changes your radio to a more robust security If you enter three incorrect passwords in a row, the display system that protects the use of the secure encryption keys.

  • Page 110: Changing Your Tactical Inhibit Password

    Enter the old password.  Changing Your Tactical Inhibit Password Press the Menu Select button directly below Ok. Procedure: Enter the new password. < > to Pswd. Press the Menu Select button directly below Sel. Press the Menu Select button directly below Pswd. The display shows Change Password screen.

  • Page 111: Enabling Or Disabling The Radio Lock Feature

    Radio Stun and Kill  Enabling or Disabling the Radio Lock Feature (Secure Radios Only) This feature allows you to enable or disable the radio lock  Using Radio Stun feature. It is programmable by a qualified radio technician. This feature allows you to stun another radio by sending an over Procedure: the air command using the menu on your radio.

  • Page 112: Using Radio Kill

    Press the Menu Select button directly below Send to initiate  Using Remote Kill command. Remote Kill allows you to render another radio inoperable by If the receiving radio does not have encryption key to sending an over the air command using the menu on your radio. decrypt the received the command, your radio display <...

  • Page 113: Using Direct Kill

    The Global Positioning System (GPS) If the receiving radio received the command, your radio display shows Ack received. This feature uses information from the Global Positioning If the receiving radio does not encryption key to decrypt the System (GPS) satellites orbiting the Earth to determine the received encrypted command, your radio display shows approximate geographical location of your radio, expressed as Decrypt failed.

  • Page 114: Enhancing Gps Performance

    • Inside of buildings, trains, or other covered vehicles  Enhancing GPS Performance • Under any other metal or concrete roof or structure Sometimes, the GPS feature may be unable to complete a location calculation successfully. You then see a message •...

  • Page 115: Enabling Mgrs Coordinates

    The radio also stores four (4) preprogrammed waypoints. These  Accessing the Outdoor Location Feature coordinates cannot be deleted. Note: An ON menu key may be present on the location menu if it is preprogrammed by the dealer or system Programmable Waypoints Preprogrammed Waypoints administrator.

  • Page 116: Saving A Waypoint

    Press the Menu Select button directly below Rfsh to obtain  Saving a Waypoint a new location fix. Procedure: The top line temporarily displays Please wait while the new While in the current location display: location is being determined. Press the Menu Select button directly below Optn. While the new location is being determined, the location signal can be a solid or blinking icon.

  • Page 117: Viewing A Saved Waypoint

    Press the Menu Select button directly below Cncl to return  Viewing a Saved Waypoint to the Location main screen. Procedure: Press the Menu Select button directly below Ok once you While in the current location display: are done. Press the Menu Select button directly below Optn. The display shows saved as <Waypoint name>.

  • Page 118: Editing The Alias Of A Waypoint

     Press the Menu Select button directly below Ok once you Editing the Alias of a Waypoint are done. Procedure: While in the current location display: Press the Menu Select button directly below Cncl to return to the Waypoints main screen. Press the Menu Select button directly below Optn.

  • Page 119: Editing The Coordinates Of A Waypoint

     A blinking cursor appears in the Edit Location screen. Editing the Coordinates of a Waypoint < Press to move one space to the left. Note: Only the preprogrammed coordinates of Home and > Press to move one space to the right. Destination are editable.

  • Page 120: Deleting A Single Saved Waypoint

      Deleting a Single Saved Waypoint Deleting All Saved Waypoints Procedure: Procedure: While in the current location display: While in the current location display: Press the Menu Select button directly below Optn. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button to Waypoints and press the Menu Select button directly below Sel.

  • Page 121: Measuring The Distance And Bearing From A Saved Waypoint

      Measuring the Distance and Bearing from a Saved Using the Location Feature While in Emergency Waypoint Mode Procedure: When the Emergency feature is activated by pressing the While in the current location display: emergency button, the radio exits the Location menu and returns to the Home (default) screen so that you can see which Press the Menu Select button directly below Optn.

  • Page 122: Trunking System Controls

    Trunking System Controls  Going Out of Range When your radio goes out of the range of the system, it can no longer lock onto a control channel.  Using the Failsoft System Procedure: The failsoft system ensures continuous radio communications during a trunked system failure.

  • Page 123: Locking And Unlocking A Site

      Locking and Unlocking a Site Viewing and Changing a Site This feature allows your radio to lock onto a specific site and not This feature allows you to view the name of the current site or roam among wide-area talkgroup sites. This feature should be forces your radio to change to a new one.

  • Page 124: Programming Over Project 25 (Pop 25) (Astro 25 And Astro Conventional)

    Programming Over Project 25 (POP 25)  Responding to the notification of Upgrade (ASTRO 25 and ASTRO Conventional) Procedure: The display shows Upgrade?. This feature enables configuration data to be upgraded to your radio over-the-air. This feature retains full use of the radio Press the Menu Select button below Acpt to accept the during the configuration data transfer without interrupting request to upgrade immediately.

  • Page 125: Voice Announcement

    Procedure: Voice Announcement You hear a voice announcement when the features below are This feature enables the radio to audibly indicate the current preprogrammed in the radio. feature mode, Zone or Channel the user has just assigned. This • The radio powers up. The radio announces the current zone audio indicator can be customized per customer requirements.

  • Page 126: Using Site Selectable Alerts (Astro 25)

    Using Site Selectable Alerts (ASTRO 25) Press the Menu Select button directly below SSA. The display shows the Site Alert screen. A Site Selectable Alert (SSA) is an Intelligent Lighting indicator to Start Alert and press the Menu Select button with audio alert sent to radios at a site or a few sites to notify the directly below Sel.

  • Page 127: Sending Ssa Notification To Single Site Via Manual Entry

    If you are at the site designated to receive this alert, you can to select the desired Alert Alias and press the hear an alert tone repeated periodically. The display shows the Menu Select button directly below Send. The display <Alert Alias>...

  • Page 128: Sending Ssa Notification To All Sites

     Press the Menu Select button directly below Exit to return Sending SSA Notification to All Sites to the Home screen. Procedure: If you are at the site designated to receive this alert, you can > < to SSA. hear an alert tone repeated periodically. The display shows the <Alert Alias>...

  • Page 129: Stopping Ssa Notification Of A Single Site

    If the request is successful, the display shows Req If the request is successful, the display shows Req successful. successful. Press the Menu Select button directly below Exit to return If the site is not available, the display shows <Site Alias> to the Home screen.

  • Page 130: Stopping Ssa Notification Of All Sites

    The display shows the Enter SiteID screen. Key in the  Stopping SSA Notification of All Sites required Site ID and press the Menu Select button directly Procedure: below Send. > < to SSA. If a wrong Site ID is entered, the display shows Invalid ID and prompts to enter the Site ID again.

  • Page 131: Stopping Ssa Notification Of All Available Sites

    Utilities  Stopping SSA Notification of All Available Sites Procedure:  Viewing the Recent Calls > < to SSA. This feature allows you to view the recent incoming and Press the Menu Select button directly below SSA. The outgoing call information of the following call types: display shows the Site Alert screen.

  • Page 132: Selecting The Power Level

    Settings: Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen. • Select Low for a shorter transmitting distance and to conserve power. to scroll through the list. • Select High for a longer transmitting distance. Press the Menu Select button directly below Exit to return to the Home screen.

  • Page 133: Enabling And Disabling The Radio Alias

    and the timer expires. You will hear the Menu Inactive  Enabling and Disabling the Radio Alias Exit Tone upon feature exit. This feature allows you to display or hide the radio alias (name). Procedure: Procedure: Use the preprogrammed Profile button and proceed to Step 3. Press the Menu Select button directly below MyID.

  • Page 134: Controlling The Display Backlight

    Note: If an external speaker or microphone accessory is  Controlling the Display Backlight attached to the radio, neither internal speaker is You can enable or disable the radio’s display backlight as operational as audio is routed to the accessory. needed, if poor light conditions make the display or keypad Procedure: difficult to read.

  • Page 135: Setting Up The Radio Display And Visual Indicators To Suite Night Vision Goggles

    Get familiar with your radio NVG feature and operation  Setting Up the Radio Display and Visual Indicators before you use it with your Night Vision Goggles. to Suite Night Vision Goggles Procedure: During tactical nighttime operations of military entities worldwide, the Night Vision Goggles (NVG) is used to see in the Use the preprogrammed Profile button and proceed to Step 3.

  • Page 136: Locking And Unlocking The Keypad And Controls

    The display shows momentary Tones on, and you hear a  Locking and Unlocking the Keypad and Controls short tone indicating that the keypad tones are enabled. You can lock your radio’s keypad, programmable buttons and MFK to avoid inadvertent entry. Check with your dealer or ...

  • Page 137: Using The Time-Out Timer

      Using the Time-Out Timer Setting the Time and Date This feature turns off your radio’s transmitter. You cannot You can set the time and date for your radio. transmit longer than the preset timer setting. Settings: If you attempt to do so, the radio automatically stops your •...

  • Page 138: Editing The Time And Date

    Note: If a call arrives while the radio is in the clock-setting  Editing the Time and Date menu, the radio exits clock setting and displays the call Procedure: information. Any changes made before the call is NOT saved. < >...

  • Page 139: Digital Options

      Using the PL Defeat Feature Digital Options One or more of the following options may be preprogrammed in This feature allows you to override any coded squelch (DPL or your radio. Check with your dealer or system administrator for PL) that might be preprogrammed to a channel.

  • Page 140: Using The Smart Ptt Feature (Conventional Only)

    Three variations of smart PTT are available:  Using the Smart PTT Feature (Conventional Only) Mode Description Smart PTT is a per-personality, programmable feature used in conventional radio systems to keep radio users from talking Transmit Inhibit You cannot transmit if any traffic is over other radio conversations.

  • Page 141: Impres™ Battery Annunciator

      IMPRES™ Battery Annunciator Accessing the General Radio Information This feature displays the current capacity and charges cycles of Your radio contains information on the following: your battery when a IMPRES Battery is powering your radio. • Radio Information This feature must be enabled in your radio to see the information.

  • Page 142: Accessing The Radio Information

    Procedure:  Accessing the Radio Information Press the preprogrammed Info button and proceed to Step 3. This feature displays the following information of your radio: Follow the procedure below. • • Host Version DSP Version < > to Info. • •...

  • Page 143: Viewing The Ip Information

      Viewing the IP Information Viewing the Control Assignments This feature displays the device name, IP address, and status of This feature displays the programmable radio functions your radio. assigned to the controls of your radio for the currently selected channel.

  • Page 144: Editing The Soft Id

     A blinking cursor appears in the Edit Soft ID screen. Editing the Soft ID Use the keypad to edit the text. This feature allows you to change your username. < Press to move one space to the left. > Note: Your radio must be preprogrammed to allow you to use Press...

  • Page 145: Helpful Tips

    Caring for Your Radio Helpful Tips • Take a moment to review the following: The radio casting has a vent port Caring for Your Radio ......page 125 that allows for Cleaning Your Radio .

  • Page 146: Cleaning Your Radio

     Cleaning Your Radio • Do not submerge the radio as this results in damage to the radio. To clean the external surfaces of your radio: • If water is observed on the battery contact area, Combine one teaspoon of mild dishwashing detergent to C a u t i o n dry and clean the radio battery contacts before one gallon of water (0.5% solution).

  • Page 147: Handling Your Radio

    Proper repair and maintenance procedures will assure efficient Do not pound, drop, or throw the radio unnecessarily. Never operation and long life for this product. A Motorola maintenance carry the radio by the antenna. agreement will provide expert service to keep this and all other •...

  • Page 148: Taking Care Of The Battery

    Taking Care of the Battery  LED and Sounds When your battery is low:  Checking the Battery Charge Status • the LED blinks red when the PTT button is pressed. • Your radio can indicate the battery’s charge status through: you hear a low-battery “chirp”...

  • Page 149: Battery Recycling And Disposal

     Battery Recycling and Disposal Gauge Battery Charge In the U.S. and Canada, Motorola participates in the nationwide 76% to 100% full* Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.

  • Page 150: Accessories

    Accessories Only the following programming cables are compatible with The accessory link below is for APX radios. Not all accessories APX 1000 radios. are FCC certified for operation with all APX models and/or – APX DMR Port Programming Cable (PMKN4012B) bandsplits.

  • Page 151: Appendix: Maritime Radio Use In The Vhf Frequency Range

    State the position of the vessel in distress, using any Appendix: Maritime Radio Use in the information that will help responders to locate you, e.g.: VHF Frequency Range • latitude and longitude • bearing (state whether you are using true or magnetic Take a moment to review the following: north) Special Channel Assignments .

  • Page 152: Operating Frequency Requirements

    Table A-1: VHF Marine Channel List (Continued) Operating Frequency Requirements Frequency (MHz) Channel A radio designated for shipboard use must comply with Federal Number Transmit Receive Communications Commission Rule Part 80 as follows: 156.150 160.750 • on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 156.200 160.800...
  • Page 153 Table A-1: VHF Marine Channel List (Continued) Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Frequency (MHz) Channel Channel Number Number Transmit Receive Transmit Receive 157.150 161.750 157.200 161.800 157.250 161.850 77** 156.875 – 157.300 161.900 156.925 161.525 157.350 161.950 156.975 161.575...

  • Page 154: Declaration Of Compliance For The User Of Distress And Safety Frequencies

    Declaration of Compliance for the User of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies spedified in RSS-182 Section 6.1. Table A-2: Technical Paratmeters for Interfacing External Data sources RS232...

  • Page 155: Glossary

    Automatic Registration Service A group of characteristics such as transmit/ Motorola standard for wireless digital ASTRO 25 Channel receive frequency pairs, radio parameters, trunked communications.
  • Page 156 Term Definition Term Definition COTS Commercial Off-The-Shelf A feature that allows communications to take place even though the central A visual tracking marker (a blinking line) Cursor controller has failed. Each trunked repeater that indicates a location on the display. Failsoft in the system transmits a data word Displayed by the radio after three failed...
  • Page 157 Mission Critical Wireless NiMH Nickel-metal-hydride. Motorola Data Communication The user talks on a preprogrammed A software-activated feature shown at the Non-Tactical/ emergency channel. The emergency alarm bottom of the display – selection of these Revert is sent out on this same channel.
  • Page 158 Term Definition Term Definition Refers to a software feature that has been A feature that allows you to call a select Preprogrammed activated by a qualified radio technician. individual, intended to provide privacy and Selective Call to eliminate the annoyance of having to Private A feature that lets you have a private listen to conversations of no interest to you.
  • Page 159 Term Definition Term Definition An organization or group of radio users Coordinated Universal Time. The Talkgroup who communicate with each other using international time standard (formerly the same communication path. Greenwich Mean Time, or GMT). Zero hours UTC is midnight in Greenwich, Text Messaging Service England, which is located at 0 degrees The automatic sharing of communications...

  • Page 160: Commercial Warranty

    Product manufactured by MOTOROLA. MOTOROLA assumes no Commercial Warranty obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Limited Warranty Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.
  • Page 161 Product for which it and insurance prepaid, to an authorized warranty service location. is specified. Warranty service will be provided by MOTOROLA through one of its H)Freight costs to the repair depot. authorized warranty service locations. If you first contact the I) A Product which, due to illegal or unauthorized alteration of the company which sold you the Product (e.g., dealer or...
  • Page 162 VI. PATENT AND SOFTWARE PROVISIONS: MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or MOTOROLA will defend, at its own expense, any suit brought parts furnished hereunder with software, apparatus or devices not...
  • Page 163 Motorola Solutions Australia’s limited warranty below is in addition to any rights and remedies you may have under the Australian Consumer Law. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: http://www.motorolasolutions.com/XA-EN/ Pages/Contact_Us for the most updated warranty terms.
  • Page 164 English...
  • Page 166 Schaumburg, Illinois 60196, U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 Motorola Solutions, Inc.

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