Cannot Start Epson Scan 2; Original Feeds Incorrectly In Scanner - Epson WorkForce DS-30000 User Manual

• Make sure the
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Adding and Assigning Scan Jobs with Document Capture Pro - Windows
Adding and Assigning Scan Jobs with Document Capture - Mac
Starting a Scan from a Scanning Program

Cannot Start Epson Scan 2

If you cannot start Epson Scan 2, try these solutions:
• Be sure to use the USB cable that came with the scanner.
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Connect the scanner directly to the computer. The scanner may not work properly when connected
through a USB hub.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
• Make sure the
Parent topic:
Related tasks
Starting a Scan from a Scanning Program

Original Feeds Incorrectly in Scanner

If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Make sure the paper separation lever is in the correct position.
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meet the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
power light stops flashing, indicating that the scanner is ready to scan.
Solving Scanning Problems
power light stops flashing, indicating that the scanner is ready to scan.
Solving Scanning Problems
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