Troubleshooting Problems; Troubleshooting - Polaroid a520 User Manual

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under "Getting
Help".
Symptom
I receive an error
message when I am
installing "Polaroid
Digital Camera Driver".
I cannot upload images
to my computer.
I cannot run the
"Polaroid Digital Camera
Driver".
My CD Installation
wizard does not work.
60

10 Troubleshooting Problems

Problem
"Polaroid Digital Camera
Driver" does not load.
Connection failure.
Camera Driver is not
installed.
Conflict with another
camera driver or capture
device.
The auto installation file
is switched off or the CD-
ROM is disconnected.
Solution
Shut down all other applications and
attempt to reinstall the driver.
Check to see if the USB in your BIOS
is activated. Please refer to Polaroid
website for how to active USB controller
in BIOS
Check all cable connections are
secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on
your computer, remove it and it's driver
completely from your system to avoid
conflicting with your camera.
Go to the computer desktop. Right click
on "My Computer". Click "Properties".
Select "Device Manager". Double click
on "CD-ROM", double click on "CD-R
(normally the manufacturer's name.
Click on "Settings". Ensure both "Auto
insert notification" and the "disconnect"
are ticked. If you change the settings
the computer will ask you to restart
your PC. Click "Yes".
Polaroid Digital Camera User Guide
www.polaroid.com