Whirlpool W10860701C Use And Care Manual page 14

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
If you experience
Washer not performing as expected (cont.)
Load not rinsed (cont.)
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or
removing stains
Incorrect dispenser
operation
14
in Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Washer not loaded as recommended. Use cycle designed for the fabrics being washed.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended. See the "Using Your Washer" section.
Added more water to washer.
Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.
Adding detergent on top of load.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for
fabric type.
Not using dispensers.
Not washing like colors together.
Clogged dispenser.
Fabric Softener knob not set
to "Yes."
Add only 1 or 2 additional garments after washer has started.
Use Deep Water Wash option for higher water fill. See "Cycle
Guide" to match your load with the best cycle.
Use the Normal/Super Heavy cycle and or the Deep Water
Wash option.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher spin
speed. Use Deep Water Wash option for higher water fill.
See the "Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be above the water line. Added water results
in less effective cleaning.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, Oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Too many suds from non-HE detergent can keep washer from
operating correctly.
Always measure detergent and follow manufacturer's directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Super Heavy cycle for tough cleaning. See the "Cycle
Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric
softener staining.
Load dispensers before starting a cycle. For models without
dispenser, see "Accessories" section.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Set Fabric Softener knob to "Yes" when using fabric
softener dispenser.
Solution