Whirlpool W10860701C Use And Care Manual page 12

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
If you experience
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Not enough water
in washer
Washer won't run
or fill, washer stops
working, or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Washer won't run
or fill, washer stops
working, or wash light
remains on (indicating
that the washer was
unable to fill
appropriately) (cont.)
12
in Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain-hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Check for proper water supply.
Check proper electrical supply.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill-hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets).
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for high efficiency washers. The load will
not be completely under water. The washer senses load sizes
and adds the correct amount of water for optimal cleaning. Use
Deep Water Wash option for higher water fill. See "What's New
under the Lid" and "Cycle Guide" to match your load with the
best cycle.
Run Clean Washer with affresh
and wash performance due to soil build up in washer basket.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check inlet hoses for any kinks, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Solution
cycle to optimize the water level
®