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This chapter provides notices, troubleshooting tips, and customer care, warranty, and
standards-compliance information.
7.1 Workstation Card Troubleshooting
The following troubleshooting tips may help if you experience problems.
More troubleshooting information can be found on the AMD Web site. Please visit
ati.amd.com
7.1.1 Computer does not boot up properly.
Verify that the installation instructions were properly followed. In particular, if
external power is required, make sure that the external power cable (or cables) is
properly connected.
Check that the card is properly installed in your system and connected to your
monitor.
If you have problems during start-up, restart your computer in Safe Mode. While
starting Windows® XP, press and hold F8 until you see the Advanced Options Menu.
Use the arrow keys to select Safe Mode, and press Enter.
Check the system configuration utility of your operating system for the interrupt
assignments.
Contact AMD's Customer Care or your local technical support.
7.1.2 There is no display.
Make sure the card is seated properly in its slot. If external power is required, make
sure that the external power cable (or cables) is properly connected to the card.
Make sure that the monitor cable is securely fastened to the card.
Make sure that the monitor and computer are plugged in and receiving power.
If necessary, disable any built-in graphics capabilities on your motherboard. For more
information, consult your computer's manual or manufacturer.
Note: Some manufacturers do not allow the built-in graphics to be disabled or to
become the secondary display.
Make sure that you selected the appropriate monitor when you installed your
enhanced driver.
© 2011 Advanced Micro Devices Inc.
and select Customer Care.
Chapter 7
Reference
AMD FirePro V3900
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