Troubleshooting - Kenwood KDC-BT375U Instruction Manual

TROUBLESHOOTING

Symptom
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND SERVICE"
appears.
Source cannot be selected.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed.
• Depending on the display language you have selected
(For )
"SET ERROR"/"DEL ERROR"
(For )
"ERROR"/"FAILED"
• Radio reception is poor.
• Static noise while listening
to the radio.
Remedy
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
Send the unit to the nearest service center.
Check the [SOURCE SELECT] setting. (Page 5)
Clean the connectors. (Page 31)
Reset the unit. (Page 3)
and a limited number of symbols.
(page 5), some characters may not be displayed
correctly.
Setting/deleting the remote control ID is unsuccessful.
Turn the power off, then turn on the power and perform
the operation again.(Page 5)
Your steering remote controller is not compatible,
learning may not be completed. Consult your car audio
dealer for details.
Connect the antenna firmly.
Symptom Remedy
Disc cannot be ejected. Press and hold
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit (page 3).
Noise is generated. Skip to another track or change the disc.
"PLEASE EJECT" appears. Reset the unit (page 3). If this does not solve the
problem, consult your nearest service center.
Playback order is not as The playback order is determined by the order in which
intended. files were recorded (disc) or the file name (USB).
Elapsed playing time is not This depends on the recording process earlier (disc/USB).
correct.
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/
iPhone).
"UNSUPPORTED DEVICE" • Check whether the connected USB device is compatible
appears. with this unit and ensure the file systems are in
supported formats. (Page 31)
• Reattach the USB device.
"UNRESPONSIVE DEVICE" Make sure the USB device is not malfunction and reattach
appears. the USB device.
"USB HUB IS NOT This unit cannot support a USB device connected via a
SUPPORTED" appears. USB hub.
• The source does not The USB port is drawing more power than the design
change to "USB" when limit. Turn the power off and unplug the USB device.
you connect a USB device Then, turn on the power and reattach the USB device.
while listening to another If this does not solve the problem, turn the power off and
source. on (or reset the unit) before replacing with another USB
• "USB ERROR" appears. device.
to forcibly eject the disc. Be careful not
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ENGLISH