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18 Repairing
18.1
Repairing Chain Saw, Battery
and Charger
The saw, guide bar, saw chain, battery and
charger are not user serviceable.
► If the saw, guide bar or saw chain is damaged:
Do not use your saw, guide bar or saw chain,
and contact your STIHL servicing dealer.
19 Troubleshooting
19.1
Troubleshooting Chainsaw or Battery
Fault
LEDs on the
battery
Saw does not
1 LED flashing
start when
green.
switched on.
1 LED emits
red light.
3 LEDs flash
red.
3 LEDs light
up red.
4 LEDs
flash red.
-
-
Saw cuts out dur‐
3 LEDs light
ing operation.
up red.
-
Chainsaw run‐
-
time is too short.
-
26
► If the battery has a malfunction or is damaged:
Replace the battery.
► If the charger has a malfunction or is dam‐
aged: Replace the charger.
► If the connecting cable has a malfunction or is
damaged: Do not use the charger and have
connecting cable replaced by a STIHL servic‐
ing dealer.
Cause
State of charge of the
battery is too low.
The battery is too
warm or too cold.
Chainsaw fault.
Chainsaw is too hot.
There is a fault in the
battery.
No electrical contact
between the chainsaw
and battery.
Chainsaw or battery
damp.
Chainsaw is too hot.
There is an electrical
fault.
The battery is not fully
charged.
The battery life has
been exceeded.
Remedy
► Charge the battery.
► Engage chain brake and remove battery.
► Allow the battery to cool down or warm
up.
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Disengage the chain brake.
► Switch on the chainsaw.
► If 3 LEDs continue to flash red: Do not
use your chainsaw and contact your
STIHL servicing dealer for assistance.
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down for 20
minutes.
► Engage the chain brake, remove and refit
the battery.
► Disengage the chain brake.
► Switch on the chainsaw.
► If 4 LEDs continue to flash red: Do not
use the battery; contact a STIHL author‐
ized dealer.
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Allow chainsaw or battery to dry,
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down for 20
minutes.
► Engage the chain brake, remove and refit
the battery.
► Switch on the chainsaw.
► Fully charge the battery.
► Replace battery.
18 Repairing
20.8.
0458-022-8301-A
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