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Appendix
Problem
The pedals are unstable.
There is a noise when pressing
the pedal.
▋ Connection
Problem
The instrument is unable to
connect to a smart device.
Connection fails for the paired
smart device.
The name of the piano does
not appear in the smart device.
Unable to send recorded per-
formance of built-in songs.
▋ Playing back a song
Problem
The playback of a lesson song
does not start.
No sound is coming out when
playing back a song (MP3 or
WAV).
Cannot play back songs saved
in a USB memory device.
The volume of the MP3 or WAV
audio file is too quiet, or too
loud (distorted).
Unintended sound comes out
when playing back an SMF file.
No sound is coming out when
playing back an SMF file.
80
Possible Cause and Solution
Check that the adjustor is set to an appropriate height.
A sound of undamped strings occurs when the damper pedal is pressed regardless
of whether keys are pressed or not. This is not a fault.
Possible Cause and Solution
• Check to see if the instrument's Bluetooth function is enabled.
• Use the application's settings to connect, instead of the Bluetooth setting of the smart
device.
If the connection gets cut off immediately after pairing, turn off the Bluetooth setting
on the smart device and turn it back on, then try connecting the device again.
It's possible that another device is connected to the piano's Bluetooth MIDI/Bluetooth
Audio. Press and hold the [LEFT] button and [EFFECTS] button on the Home screen to
cancel pairing.
Recorded performances of built-in songs will not output from Bluetooth MIDI.
Possible Cause and Solution
Select a song and then press the [PLAY/STOP] button.
Check that the volume of the USB Recorder is not 0.
The data format may be incompatible.
Transfer speed of the USB memory device may be too slow for playing back audio files.
Try another USB memory device that supports USB2.0 Hi-Speed.
Adjust the recording level setting.
This instrument is not GM compatible.
Therefore, the file may be played with different sounds from GM devices or not played
at all depending on the sounds. This is not a fault.
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