Panasonic KX-TG9361B Operating Instructions Manual page 51

Problem
I cannot operate the
answering system remotely.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
Liquid damage
Problem
Liquid or other form of
moisture has entered the
handset/base unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
If you need assistance with setup or operation
1
Visit our website: http://www.panasonic.com/help
2
Contact us via the web at: http://www.panasonic.com/contactinfo
3
Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom.
Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
Do not send your unit to Panasonic Consumer Electronics Company listed
on the back cover or to executive or regional sales offices. These locations
do not repair consumer products.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L You are entering the wrong remote access
code. If you forgot the remote access code,
store a new remote access code (page 37).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 38).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
L A call is being received. Answer the call and try
again later.
Cause/solution
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use.
Useful Information
51