Troubleshooting - Panasonic KX-TG9361B Operating Instructions Manual

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
The unit does not work.
I cannot hear a dial tone.
The indicator on the handset
flashes slowly.
*1 KX-TG9371/KX-TG9372
Programmable settings
Problem
I have changed the display
language to a language I
cannot read.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L Make sure the batteries are installed correctly
(page 13).
L Fully charge the batteries (page 14).
L Check the connections (page 12).
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 29).
L The base unit's AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service
provider/telephone company.
L New messages have been recorded. Listen to
the new messages (page 36).
L New voice mail messages have been recorded.
Listen to the new voice mail messages (page
41).
Cause/solution
L Change the display language (page 15).
Useful Information
*1
47