Google Drive - ZyXEL Communications NAS320 User Manual

Chapter 20 Troubleshooting

20.18 Google Drive

Google Drive stopped syncing.
Make sure the NSA is connected to the Internet. See
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testing network connections.
Check if you have exceeded the Google Drive account's storage quota. You may need to:
2
• Delete unneeded files.
• Empty the Google Drive trash bin. Note, this permanently deletes everything in the bin, even if
Google moved it there without telling you (because you moved a file out of the local sync folder
for example).
• Upgrade the account's capacity
Click Maintenance > Log to check the NSA's log messages. If a log message says you have
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exceeded your storage quota on the NSA:
• Delete unneeded files.
• Clean out the recycle bin (see
• Increase the user's quota on the volume containing the local sync folder (see
page 309).
Check for any logs about removal of the user account. When you remove a user's NSA account, the
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NSA also removes the link to the user's Google account. However the NSA keeps the data in the
local sync folder. Reconfigure a user account and link it to the Google account to let the user use
Google Drive again.
364
Section 9.4 on page 176
Section 17.4.2 on page 322).
for details about
Section 15.3.2 on
Media Server User's Guide