Troubleshooting; Troubleshooting Overview; Power, Hardware, Connections, And Leds - ZyXEL Communications NAS320 User Manual

20.1 Troubleshooting Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•

Power, Hardware, Connections, and LEDs

• NAS Starter Utility
• NSA Login and Access
• I Cannot Access The NSA
• Users Cannot Access the NSA
• External USB Drives
• Firmware
• File Transfer
• Networking
• Some Features' Screens Do Not Display
• Media Server Functions
• Download Service and Broadcatching Functions
• Web Publishing
• Auto Upload
• Package Management
• Backups
• Google Drive
20.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
• Make sure you are using the power adaptor or cord included with the NSA.
• Make sure the power adaptor or cord is connected to the NSA and plugged in to an appropriate
power source. Make sure the power source is turned on.
• Turn the NSA off and on.
Media Server User's Guide
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Troubleshooting

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