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en Troubleshooting
Fault
Home Connect is not
working properly.
No connection to the
home network.
Water is leaking out at
the water inlet hose.
Water is leaking out at
the water outlet hose.
Odours have formed
in the appliance.
56
Cause and troubleshooting
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
→ "Activating Wi-Fi on the appliance", Page 36.
▶
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
Water inlet hose is not correctly/securely connected.
Connect the water supply hose correctly.
1.
→ "Connecting the water inlet hose", Page 14
Tighten the screw connection.
2.
The water outlet hose is damaged.
Replace the damaged water outlet hose.
▶
Water outlet hose is not connected correctly.
Connect the water outlet hose correctly.
▶
→ "Water outlet connection types", Page 15
Humidity and detergent residue may promote the
formation of bacteria.
→ "Cleaning the drum", Page 40
▶
If you are not using the appliance, leave the door
▶
and detergent drawer open so that residual water
can evaporate.
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