Bosch WAL28PH0ES User Manual And Installation Instructions

Bosch WAL28PH0ES User Manual And Installation Instructions

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Washing machine
WAL28PH0ES
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAL28PH0ES

  • Page 1 Washing machine WAL28PH0ES [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    For further information, please refer to the Digital User Guide. Table of contents 1 Safety ..........   4 6 Before using for the first time ...    19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 15 Intelligent dosing system ..   33 21 Customer Service.....    56 15.1 Starting the programme 21.1 Product number (E-Nr.) and with intelligent dosing sys- production number (FD).. 56 tem ......... 33 21.2 AQUA-STOP guarantee .. 57 15.2 Filling the dispensers ..... 34 22 Consumption values....   58 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 35 23 Technical data ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use cleaning products with Add detergent based on the laun- ▶ a high alcohol content. dry's degree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
  • Page 12: Energy Saving Mode

    en Installation and connection The appliance comes with an Aqua- 4.2 Contents of package Sensor. After unpacking all parts, check for a During the rinse cycle, the Aqua- any damage in transit and complete- Sensor checks the degree of tur- ness of the delivery. bidity of the rinsing water, and ad- justs the duration and number of ATTENTION!
  • Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Against a wall Do not trap the the appliance may tip over. hoses between Always secure the feet of the appli- the wall and the ▶...
  • Page 14: Connecting The Appliance

    en Installation and connection Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
  • Page 15: Aligning The Appliance

    Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes Programme selector...
  • Page 19: Before Using For The First Time

    Before using for the first time en Add washing powder to the manual dosing compartment. To prevent foaming, use only half Before using for the first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling.
  • Page 20 en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 10,0 kg Recommended The maximum load capacity for the selec-...
  • Page 21 Display en display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 22 en Display display Designation More information ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops. The voltage is permissible again and the programme will continue. Note: The programme duration is exten- ded. Foam detection The appliance has detected too much system foam.
  • Page 23 Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information (Start / Pause) ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24: Cycle

    en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off  (Remote) ¡ Activate → "Remote start", Page 38 ¡ Deactivate ¡ Open the Home Connect menu 3s (Child Lock ¡ Activate → "Childproof lock", Page 33 3 sec.) ¡...
  • Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.
  • Page 26: Programmes

    en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Algodón / Al- Wash hard-wearing items made from cotton, linen 10,0 godão or blended fabrics. (Cotton) Also suitable as a short programme for normally soiled laundry when you activate Speed.
  • Page 27 Programmes en Programme Description Max. load (kg) Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Lana / Lãs Hand- or machine-washable items that are made (Wool) from wool or contain wool.
  • Page 28: Laundry

    en Programmes Programme Description Max. load (kg) Automático del- Wash delicate items made from cotton, or synthetic icado or blended fabrics. (Automatic Soft) Gentle laundry care. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted.
  • Page 29 Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm Speed activated...
  • Page 30: Preparing The Laundry

    Notes – Close all zips, Velcro fasteners, ¡ More detailed instructions for use hooks and eyes can be found on www.bosch- – Tie cloth belts, apron strings, home.com or by scanning the QR etc. together or use a laundry code on the title page of this user bag.
  • Page 31: Basic Operation

    Note: You can find further information system. in the digital instruction manual by scanning the QR code in the table of 13.4 Saving the programme contents or on www.bosch- settings home.com. You can save your individual pro- 13.1 Switching on the appli- gramme settings as favourites.
  • Page 32: Loading Laundry

    en Basic operation Note: To overwrite the saved pro- 13.7 Starting the programme gramme, repeat the steps above. Note: If you want to change the time until the programme ends, set the 13.5 Loading laundry "Ready in" time first. Note: To prevent creasing, take note Press ▶...
  • Page 33: Switching Off The Appli- Ance

    Childproof lock en 13.11 Switching off the appli- Intelligent dosing system 15 Intelligent dosing sys- ance Press The optimum quantities of liquid de- Intelligent dosing system Wipe the rubber gasket dry and re- tergent and fabric softener are dis- move any foreign objects. pensed automatically depending on the programme and settings.
  • Page 34: Filling The Dispensers

    en Intelligent dosing system the detergent drawer beforehand. Requirements ¡ The laundry is prepared. → "Cleaning the detergent drawer", → "Preparing the laundry", Page 30 Page 39 ¡ The laundry is sorted. Sorting laun- If you want to use both dispensers for liquid detergent, adjust the con- ¡...
  • Page 35: Dispenser Contents

    ¡ If you change the contents of the scanning the QR code in the table of dispenser, the basic dosage for contents or on www.bosch- this dispenser is reset. home.com. ¡ If you use both dispensers for li- quid detergent, you must select a The Home Connect services are not...
  • Page 36: Homeconnect

    en Home Connect ¡ Operating the appliance on the ap- Reconnect the appliance to the ‒ pliance itself always takes priority. Wi-Fi home network with WPS During this time it is not possible function. to operate the appliance using the Connect the appliance to the Home Connect app.
  • Page 37: Connecting The Appliance To The Home Connect App

    Home Connect  en Open the Home Connect app on Once your appliance is displayed your mobile device and carry out in the Home Connect app, carry the steps in the app. out the last steps in the Home Connect app. In the Home Connect app, enter the network name (SSID) and a If the display shows con, the appli- password (key) for your home net-...
  • Page 38: Remote Start

    Home Connect app. Note: You can find further information If you open the appliance door, the in the digital instruction manual by function is automatically deactiv- scanning the QR code in the table of ated. contents or on www.bosch- lights up. home.com.
  • Page 39: Cleaning And Servicing

    Note: You can find further information in the digital instruction manual by ATTENTION! scanning the QR code in the table of The pump unit contains electrical contents or on www.bosch- components. Electrical components home.com. may be damaged if they come into contact with liquids.
  • Page 40 en Cleaning and servicing Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
  • Page 41: Cleaning The Drain Pump

    Cleaning and servicing en Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 18.3 Cleaning the drain pump holder.
  • Page 42 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 41 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 43 Cleaning and servicing en Insert and close the service flap.
  • Page 44: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 45 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance.
  • Page 46 en Troubleshooting Fault Cause and troubleshooting Insert the pump unit into the detergent drawer. → "Cleaning the detergent drawer", Page 39 Push the detergent drawer in as far as it will go. flashes. The automatic voltage control system detects an un- authorised voltage under-usage. No remedial action possible.
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 56 Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶ gent for the next washing cycle with the same load. Additional water is added.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting The programme does If this display appears again, call customer service. not start. → "Customer Service", Page 56 Note: You can start the washing programme if you de- activate the intelligent dosing system and dose manu- ally. → "Buttons", Page 23 The door cannot is activated.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The water is not drain- If you dose manually, reduce the amount of deter- ▶ ing. gent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault – no action required. ▶ Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The spin programme Ensure that the drain pipe and water drain hose are ▶ does not start. not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib- uted.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Creasing. Select the programmes that are suitable for the ▶ type of fabric. The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Refill the dispenser. the damp washing. → "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶ dosage → Page 35. Detergent residue on Detergents may contain water-insoluble substances the dry laundry.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting HomeConnect is not Different causes are possible. working correctly. Go to www.home-connect.com. ▶ No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 37 ▶ Wi-Fi is activated but a connection to your home net- work cannot be established.
  • Page 55: Emergency Release

    → "Installation and connection", 20.1 Removing the appliance Page 12 and Note: More detailed instructions for → "Before using for the first time", use can be found on www.bosch- Page 19. home.com or by scanning the QR code on the title page of this user manual.
  • Page 56: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
  • Page 57: Aqua-Stop Guarantee

    Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
  • Page 58 en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 59: Technical Data

    A detailed Declaration of Conformity Length of the wa- 150 cm can be found online at www.bosch- ter outlet hose home.co.uk among the additional Length of the 160 cm documents on the product page for power cable your appliance.
  • Page 60 en Declaration of Conformity 2.4 GHz band (2400–2483.5 MHz): Max. 100 mW 5 GHz band (5150–5350 MHz + Only applies to Great Britain 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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