Print Quality Troubleshooting - Lexmark X2450 Instruction Manual

Print Quality
Troubleshooting
Symptom Solution
Poor text and Check the ink levels, and install a
graphic quality, new print cartridge if necessary.
including:
See "Improving print quality" in this
• Blank page
booklet.
• Incorrect
colors
To avoid ink smudging when you
• Missing are using the following types of
characters media, remove each sheet as it
exits, and allow it to dry before
• Faded print
stacking. Transparencies may take
• Dark print
up to 15 minutes to dry.
• Skewed
lines
Use a different brand of paper.
• Smudges
Each paper brand accepts ink
• Streaks
differently. Use Lexmark Premium
• Unexpected
Photo Paper if you are printing
characters
photos or other high-quality
• White lines
images.
in print
Use only new, unwrinkled paper.
Poor text and Unless you are using the
graphic quality borderless feature, use these
at the edges of minimum print margin settings:
the page
• Left and right margins:
– 6.35 mm (0.25 inches) for all
paper except A4
– 3.175 mm (0.125 inches) for
A4 size paper
• Top margin: 1.7 mm
(0.067 inches)
• Bottom margin: 19 mm
(0.75 inches)
Symptom Solution
Poor text and Select the Borderless print feature.
graphic quality
1 From the software application,
at the edges of
click File Print.
the page
2 Click Properties, Preferences,
Options, or Setup.
3 Click Print Layout.
4 Click Borderless.
Improving Print Quality
If you are not satisfied with the print quality of a
document, make sure you:
• Use the appropriate paper for the document.
Use Lexmark Premium Photo Paper if you are
printing photos or other high-quality images.
• Use a paper that is a heavier weight, bright
white, or coated.
• Select a higher print quality.
If the document still does not have the print quality
you want, align the print cartridge.
Aligning the print cartridge using the
computer
For instructions on aligning the print cartridge
without a computer, see the Setup sheet.
1
Load paper.
2
From the desktop, double-click the Imaging
Studio icon.
3
Click the Maintain/Troubleshoot button.
4
Click Maintenance.
5
Click Align to fix blurry edges.
6
Click Print.
An alignment page prints.
7
Follow the instructions on the computer
screen.
4
Cleaning the print cartridge nozzles
1
Load paper.
2
From the desktop, double-click the Imaging
Studio icon.
3
Click the Maintain/Troubleshoot button.
4
Click Maintenance.
5
Click Clean to fix horizontal streaks.
6
Click Print.
A page prints, forcing ink through the print
cartridge nozzles to clean them.
Wiping the print cartridge nozzles and
contacts
1
Remove the print cartridge.
2
Dampen a clean, lint-free cloth with water.
3
Gently hold the cloth against the nozzles for
about three seconds, and then wipe in the
direction shown.
4
Using another clean section of the cloth, gently
hold the cloth against the contacts for about
three seconds, and then wipe in the direction
shown.
5
With another clean section of the cloth, repeat
steps 3 and 4.
6
Let the nozzles and contacts dry completely.
7
Reinsert the print cartridge.
8
Print the document again.