Grandstream Networks GSC3505 Series User Manual
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Grandstream Networks GSC3505 Series User Manual

Sip intercom speakers
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Grandstream Networks, Inc.
GSC3505/GSC3510 Series
User Guide

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Summary of Contents for Grandstream Networks GSC3505 Series

  • Page 1 Grandstream Networks, Inc. GSC3505/GSC3510 Series User Guide...

  • Page 2: Product Overview

    GSC3510/GSC3505 Series – User Manual WELCOME Thank you for purchasing Grandstream GSC3510/GSC3505 SIP Intercom speakers. The GSC3505 is a one-way SIP Intercom Speaker and GSC3510 is a two-way full-duplex SIP intercom speaker/microphone, both featuring one 100Mbps Ethernet port with PoE/PoE+, integrated dual-band 2.4G/5G Wi-Fi, integrated Bluetooth, high fidelity 8W speaker and a multi-purpose input port supporting a wide range of peripherals, 3 directional microphones with Multichannel Microphone Array Design (MMAD) available for GSC3510 only.

  • Page 3: Getting Started

    Alarm Input 1 Alarm Input Port. G.711µ/a, G.722 (wide-band), G.722.1, G.722.1C, G.726-32, iLBC, Opus, G.729A/B in-band and out-of- Voice Codec band DTMF (In audio, RFC2833, SIP INFO). Telephony Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, downloadable contacts, call Features record, call log, auto answer, click-to-dial, flexible dial plan. HD Audio Yes, HD speakerphone with support for wideband audio.
  • Page 4 1x GSC3510/GSC3505 Main Case. 1x Metal Bracket. 1x Plastic Bracket. Wiring Seat. Hang rope plate. 3x Screw (PM 3×50) 3x Screw (PA 3.5 x20). 1x Screw (M3x15) Hexagonal Screwdriver. 3x Plastic Expansion Bolt. 3x M3 NUT. 1x Quick Installation Guide. 1x GPL license.

  • Page 5: Hardware Installation

    Name Description RESET Factory reset button. Press for 10 seconds to reset factory default settings. NET/PoE Ethernet RJ45 port (10/100Mbps) supporting PoE/PoE+. 2-PIN Port 2-PIN Multi-Purpose Input Port. GSC3510/GSC3505 LED Indicators The GSC3510/GSC3505 contains 4 types of colored LEDs (Red, Green, White and Blue light) that are used in some specific situations and operations.

  • Page 6: Ceiling Mount

    2. Fix the metal bracket on the wall by expansion screws. 3. Align the position line on device’s back cover with the positioning slot. 4. Rotate the device clockwise until it is locked on the right position. Figure 3: Wall Mount – Step 1 Figure 4: Wall Mount –...

  • Page 7: Anti-Theft Installation

    Figure 9: Ceiling Mount – Step 4 Figure 10: Ceiling Mount – Step 5 Anti-theft Installation After the device is assembled with the metal bracket support on the wall or ceiling, use the anti-detachable screw (M3x15) in order to prevent theft. Figure 11: Anti-theft Installation Powering and Connecting GSC3510/GSC3505 The GSC3510/GSC3505 can be powered on using PoE/PoE+ switch or PoE injector using following steps:...
  • Page 8 This port supports the parallel connection of an incandescent lamp (with less than 1W) or an LED lamp (with less than 100mA). Figure 13: Connecting Wiring Seat Access GSC3510/GSC3505 Web GUI The GSC3510/GSC3505 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft’s IE, Mozilla Firefox, Google Chrome and etc.
  • Page 9 2. From a computer connected to same network as the GSC3510/GSC3505, type in the fol lowing address using the GSC3510/GSC3505’s MAC address on your browser: https://gsc_<mac>.local Example: if a GSC3510/GSC3505 has the MAC address C0:74:AD:xx:xx:xx, this unit can be accessed by typing https://gsc_c074adxxxxxx.local on the browser.

  • Page 10: Multicast Paging Application

    Figure 17: SIP Account Status By default, the GSC3510/GSC3505 Blocks non-whitelisted number under Calls �� Black/White List Settings �� Blocking Rules, user needs to either allow Non-White list calls or to set up a Whitelist that contains the number that will be allowed to call the GSC3510/GSC3505.
  • Page 11 Figure 20: Multicast paging Diagram To receive multicast page, GSC3510/GSC3505 must be well configured to listen to the right address and port. The configuration is located under Phone Settings �� Multicast Paging. Up to 10 listening addresses are supported with priority levels from 1 to 10.

  • Page 12: Bluetooth Speaker

    This is can be set using “Paging Barge” option. If the option is set to “Disabled” all incoming multicast paging calls will be dropped while on a SIP call. If the multicast paging call has higher priority than the value set on “Paging Barge”, the SIP call will be put on hold and GSC3510/GSC3505 will the incoming multicast paging.

  • Page 13: Pin Multi-Purpose Input Applications

    3. Go to your Device’s Bluetooth settings I order to search for visible devices. The GSC3510/GSC3505 is going to be listed within the visible devices with the “Device Name” configured on the Web GUI. 4. Click on the GSC3510/GSC3505 device’s name in order to pair and connect it to the device Note The GSC3510/GSC3505 will only play the role of a speaker when it is connected to another device via Bluetooth.
  • Page 14 Under Basic Setting section, users can set “Sensor Type” and “Trigger Type”. Two states are supported by the Input circuit for the “Sensor Type”: 1. Normally Open where the contact is disconnected when there is no electricity 2. Normally Close where the contact is connected when there is no electricity. Users could set “Trigger Type”...

  • Page 15: Status Page Definitions

    Figure 28: Sensor Setting – Linkage Function – Play Audio Make Call: If checked, GSC3510/GSC3505 will dial out configured numbers on “Dial out extension” fields (up to 2 numbers supported) when the switch is triggered during the schedule. Figure 29: Sensor Setting – Linkage Function – Make Call Recording: If selected, GSC3510/GSC3505 will record audio using built-in microphones.

  • Page 16: Network Status

    Status Registration status for the SIP account. Network Status Global unique ID of device, in HEX format. The MAC address will be used for provisioning and can be found Address on the label coming with original box and on the label located on the back of the device. NAT Type Type of NAT connection used by the device.

  • Page 17: Account Page Definitions

    Firmware version ID. This is the main software release version, which is used to identify the software System Version system of the device. Recovery Recovery image version. Version Boot Version Booting code version. Kernel Version The kernel version. System Time Indicates Date and Time.

  • Page 18: Network Settings

    Indicates E.164 number in “From” header by adding “User=Phone” parameter or using “Tel:” in SIP packets, if the device has an assigned PSTN Number. Disabled: Will use “SIP User ID” information in the Request-Line and “From” header. Tel URI User=Phone: “User=Phone” parameter will be attached to the Request-Line and “From” header in the SIP request to indicate the E.164 number.

  • Page 19: Sip Settings

    Specifies which NAT traversal mechanism will be enabled on the device. It can be selected from the dropdown list: NAT NO STUN Keep-alive UPnP Auto OpenVPN If the outbound proxy is configured and used, it can be set to “NAT NO”. Traversal If set to “STUN”...
  • Page 20 Re-register Specifies the time frequency (in seconds) that the device sends re-registration request before the Register before Expiration. The default setting is 0. The range is from 0 to 64,800. Expiration (s) Registration Configures the time period (in seconds) in which the device will retry the registration process in the event Retry Wait that is failed.
  • Page 21 Determines if the device will send SIP Instance ID. The SIP instance ID is used to uniquely identify the Support SIP device. If set to “Yes”, the SIP Register message Contact header will include +sip.instance tag. Default is Instance ID “Yes”.

  • Page 22: Codec Settings

    Configures the session timer feature on the device by force. If it is set to “Yes”, the device will use the session timer even if the remote party does not support this feature. Force Timer If set to “No”, the device will enable the session timer only when the remote party supports this feature.
  • Page 23 Specifies the mechanism to transmit DTMF (Dual Tone Multi-Frequency) signals. There are 3 supported modes: in audio, RFC2833, or SIP INFO. • In audio, which means DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs); • RFC2833, which means to specify DTMF with RTP packet. Users could know the packet is DTMF in the RTP DTMF header as well as the type of DTMF.

  • Page 24: Call Settings

    Configures all the AES (Advanced Encryption Standard) key size within SRTP. It can be selected from dropdown list: SRTP Key AES128&256 bit, AES 128 bit or AES 256 bit Length If it is set to “AES 128&256 bit”, the device will provide both AES 128 and 256 cipher suites for SRTP. If set to “AES 128 bit”, it only provides 128-bit cipher suite;...
  • Page 25 Categorizes the call logs saved for this account. If it is set to “Log All”, all the call logs of this account will be saved. If set to “Log Incoming/Outgoing Calls (Missed Calls Not Record)”, the whole call history will be saved other than missed call.
  • Page 26 Configures the dial plan to establish the expected number and pattern of digits for a telephone number. This parameter configures the allowed dial-plan for the device. Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ 2. Grammar: x – any digit from 0-9; a) xx+ or xx.

  • Page 27: Advanced Settings

    Advanced Settings Security Settings Sets the device to check the domain certificates if TLS/TCP is used for SIP Transport. Check Domain Certificates The default setting is “No”. Configures whether to validate certification chain, when TLS/TCP is configured for SIP Transport. If this is Validate set to “Yes”, phone will validate server against the new certificate list.

  • Page 28: Calls Page Definition

    Loads the MOH file to the device. Click on “Browse” button to upload the music file from local PC. The Upload Local MOH audio file has to be in .wav or .mp3 format. MOH Audio File Note: Please be patient while the audio file is being uploaded. It could take more than 3 minutes to finish the uploading especially the file size is large.

  • Page 29: Call History

    Once the number / IP address is dialed or a Call is received, a window pops up showing the call information and gives the user the ability to do the following operations: Figure 31: Outgoing call in progress and accepted : Reduce the window to a bar at the top of Web GUI interface.
  • Page 30 Call History �� This section shows all the calls that have been made or answered. Users can find two types of calls under “Call History → All”: Outgoing Calls. Answered Calls. Figure 32: Call History → All By Tapping on the checkbox to select the call history entries, users can do the following operations: Delete Call History: Users need to press the button after selecting the call history entries.
  • Page 31 Add number to an existing contact: Users can click on “Save to local contacts” in order to show a window with all the contacts already registered in the GSC3510/GSC3505 local contacts and to choose one of the contacts to link the selected number with: Figure 34: Add number from call history to an existing contact Create a new contact: user can click on “Add to local contacts”...

  • Page 32: Contacts List

    Figure 36: Call details under Call History → Intercept Record Web GUI Missed Call Notification support The GSC GUI will display a popup window to notify about missed calls. The figure below contains an example where the Extension 4444 couldn’t reach the GSC at 3333. Figure 37: Web GUI Missed Call Notification Contacts Contacts section is divided into two sections: “Contacts List”...
  • Page 33 : Users can select one or bench of contacts and click on the “Add to blacklist” button in order to remove the permission to call the GSC3510/GSC3505 from the selected contacts. : Users can create a new contact by clicking on the “New contact” button, then a window pops up (Please, refer to the following figure) in order to enter the new contact’s details.
  • Page 34 Sets the type format for contacts file importing. It can be selected from the dropdown list. File Type vCard The default setting is “XML”. Import Local Uploads the contact files from PC to the device. File Export Contacts Specifies the encoding format for contacts file exporting. It can be selected from the dropdown list: UTF-8 (Default) UTF-16 UTF-32...
  • Page 35 Download Enables the device to download contacts file and select the server and protocol to download the Mode contacts file. It can be selected from TFTP, HTTP, and HTTPS. The default setting is “OFF”. Selects the encoding format for contacts file download. It can be selected from the dropdown list: UTF-8 UTF-16 UTF-32...

  • Page 36: Black/White List Settings

    Figure 40: Contacts → Group Users has the ability to do two operations in this section: : Users can select one or a bench of groups and click on the “Delete” button in order to delete all the selected groups. : Users can create a new group by clicking on the “New group”...
  • Page 37 : Users can remove one or a group of numbers from whitelist by clicking in “Remove Whitelist” button. Note: Users can also press on to remove one specific contacts from whitelist. : Users can add the phonebook contacts to the whitelist by clicking on “Add from contacts” button. A window pops up showing the existing contacts so that users can select the ones wishing to give permission to.

  • Page 38: Blocking Rules

    Blacklist Users can specify the numbers to be blocked by the GSC3510/GSC3505 for incoming calls, and every time a number is added to the blacklist, it is listed in the below list: Figure 46: Blacklist Section : Users can remove one or a group of numbers from blacklist by clicking in “Remove blacklist” button. Note: Users can also press on to remove one specific contacts from blacklist.

  • Page 39: Phone Settings Page Definitions

    Phone Settings Page Definitions General Settings Available for the GSC3510 Only Basic Settings Defines the local RTP port pair used to listen and transmit. Local RTP Port The default value is 5004. The valid range is from 1024 to 65400. Forces the device to use random ports for both SIP and RTP messages.
  • Page 40 Busy Tone Configures the timeout for Busy Tone during the call. Default is 30. Ring Time (s) Configures whether to mute the call on entry automatically. If set to “Disable“, then do not use auto mute function. If set to “Auto Mute on Outgoing Call“, then mute automatically when the other party answers the Auto outgoing call.

  • Page 41: Multicast Paging

    Call Progress Tones: Configures tone frequencies according to user preference. By default, the tones are set to North American Dial Tone frequencies. Frequencies should be configured with known values to avoid uncomfortable high pitch Second sounds. Dial Tone Syntax: f1=val,f2=val [,c=on1/off1[-on2/off2[-on3/off3]]]; Ring Back Tone (Frequencies are in Hz and cadence on and off are in 10ms)

  • Page 42: Network Settings Page Definitions

    Group Paging Allows to configure the group paging IP address. Address Port Configures port number for group paging address. IGMP Keep- Specifies how often the phone reports IGMP when Group Paging function is turned on. IGMP report alive Interval helps to keep Group Paging alive in sleep state. Emergency Group Paging Configures default volume for group paging when emergency channel/group is used.
  • Page 43 Allows users to configure the appropriate network settings on the device. Users could select “DHCP”, “Static IP” or “PPPoE”. DHCP: Obtain the IP address via one DHCP server in the LAN. All domain values about static IP/PPPoE are unavailable (although some domain values have been saved in the flash.) IPv4 Address PPPoE: Configures PPPoE account/password.
  • Page 44 Configures the appropriate network settings on the device. Users could select from “Auto-configured” or IPv6 Address “Statically configured”. Preferred DNS Configures the Preferred DNS Server. Server DNS Server 1 Configures the primary DNS IP address. DNS Server 2 Configures the secondary DNS IP address. Static IPv6 Enter the static IPv6 address in “Statically configured”...
  • Page 45 Lists paired devices. Paired devices Press to unpair/remove the device from the list. Wi-Fi Settings Connect to Wi-Fi Network Users can connect wirelessly to a network using Wi-Fi under GSC3510/GSC3505 Web GUI �� Network Settings �� Wi-Fi Settings. In order to connect to a network using Wi-Fi, please, refer to the following steps: 1.

  • Page 46: Wi-Fi Settings Description

    Figure 50: GSC3510/GSC3505 Connect to Wi-Fi-Show Advanced Options Wi-Fi Settings description Wi-Fi Basics Wi-Fi Function Enables/disables the Wi-Fi feature. The default setting is “Disable”. Permits to scan and select the available Wi-Fi networks within the range if the Wi-Fi feature is ESSID enabled.

  • Page 47: Openvpn® Settings

    Advanced Settings Layer 2 QoS 802.1p Assigns the priority value of the Layer 2 QoS packets for Wi-Fi. Priority Value (Wi- The Default value is 0. Configures Wi-Fi country code. Country Code The default value is “United States of America”. Note: Reboot is requested to take effect.

  • Page 48: Advanced Network Settings

    The cipher method of OpenVPN®, must be the same cipher method used by the OpenVPN® server. Available methods are: Blowfish OpenVPN® AES-128 Cipher Method AES-256 Triple-DES Default is “Blowfish” OpenVPN® OpenVPN® authentication username (optional). Username OpenVPN® OpenVPN® authentication password (optional). Password Advanced Network Settings Advanced...

  • Page 49: System Settings Page Definitions

    Defines the Layer 3 packet’s QoS parameter for RTP messages in decimal pattern. This value is used for IP Layer 3 QoS Precedence, Diff-Serv or MPLS. for Audio Default setting is 48 which is equivalent to the DSCP name constant CS6. Sets the user-agent for contacts.

  • Page 50: Date Display Format

    Determines which format will be used to display the date. It can be selected from the drop-down list. Normal (YYYY/M/D) Date Display YYYY/MM/DD Format MM/DD/YYYY DD/MM/YYYY The default setting is MM/DD/YYYY Security Settings Web/SSH Access Enable SSH Enables/disables SSH access to the device. The default setting is “Yes”. Allow web page Allow web page access, If set to “NO”, the Web UI will not be accessible.
  • Page 51 Specifies the maximum TLS version allowed for the connection. Maximum TLS Version Default is 99. SIP TLS SIP TLS Defines the SSL certificate used for SIP over TLS. Certificate SIP TLS Private Defines the SSL Private key used for SIP over TLS. SIP TLS Private Defines the SSL Private key password used for SIP over TLS.

  • Page 52: Sensor Settings

    Brightness Control Red Light Control the intensity of the Red Color in the LED Green Light Control the intensity of the Green Color in the LED Blue Light Control the intensity of the Blue Color in the LED Volume Settings Call Volume Sets the volume of calls.
  • Page 53 Basic Settings Set the initial state of the sensor, when the selection is normally open, the contact is disconnected when static; When the selection is normally closed, the contact is connected when static. The Sensor Type normally open will be connected when the electrical action is on the switch, and the normally closed will disconnected.

  • Page 54: Maintenance Page Definitions

    The following data on the GSC3510/GSC3505 can be backed up and restored to the device again using the built-in Backup application: Contacts, Call history, Configuration information. Figure 52: Backup content selection Once the wanted Backup contents are checked, users can generate the backup by clicking on “Backup”. The backup will be shown with all the needed information (Back Content, Backup Time and Backup Size).

  • Page 55: Authentication Information

    Firmware Allows users to choose the firmware upgrade method: TFTP, HTTP, HTTPS or Manual Upload. The Upgrade Mode default setting is “HTTP”. Firmware Server Sets IP address or domain name of firmware server. The URL of the server that hosts the firmware Path release.
  • Page 56 XML Config File Decrypts XML configuration file when encrypted. The password used for encrypting the XML Password configuration file is using OpenSSL. Downloads the device’s configuration file in text format. The config file includes all the P value Download Device parameters for phone’s current settings except password for security purpose.

  • Page 57: System Diagnosis

    Enables DHCP Option 242. Once enabled, the device will use the configuration info issued by the local Allow DHCP DHCP in Option 242 to configure proxy, transport protocol and server path. The default setting is Option 242 “Yes”. (Avaya IP Phones) Note: Reboot the device to make changes take effect.
  • Page 58 Syslog Configures the URI which the device will send the syslog messages to. The default setting is Server “log.ipvideotalk.com”. Selects the level of logging for syslog. The default setting is “None”. There are 4 levels from the dropdown list: DEBUG, INFO, WARNING and ERROR. The following information will be included in the syslog packet: DEBUG (Sent or received SIP messages).

  • Page 59: Event Notification

    View Debug You can select the existing debugging info package or grab package. Click the “Delete” button on the right Info  to delete the file. Core Dump Configures whether to generate and save the core dump file when the program crashes. The default setting Enable Core is “No”.

  • Page 60: Application Page Definitions

    2. The dynamic variables need to have a “$” at the beginning. For example: local=$local 3. If users need to add multiple dynamic variables in the same event, users could use “&” to connect with different dynamic variables. For example: 192.168.40.207/mac=$mac&local=$local 4.
  • Page 61 Configures the bind “Username” for querying LDAP servers. Some LDAP servers allow anonymous User Name binds in which case the setting can be left blank. Specifies the bind “Password” for querying LDAP servers. The field can be left blank if the LDAP server Password allows anonymous binds.

  • Page 62: Operation

    LDAP Lookup For Sets the device to do the LDAP number searching when making outgoing calls. The default setting is Dial “No”. LDAP Lookup For Sets the device to do LDAP number searching for incoming calls. The default setting is “No”. Incoming Call LDAP Dialing Configures the default account that being used when dialing LDAP contact.

  • Page 63: Built-In Speaker Test

    Figure 54: Device Detection – Audio Loop Test Built-in Speaker Test Built-in Speaker Test is used to test the GSC3510/GSC3505 by playing a piece of music in order to verify the sound quality. Figure 55: Device Detection – Built-in Speaker Test LED Test Led Test is used to test the availability of the four colored LEDs and their intensity.

  • Page 64: Certificate Verify

    Figure 56: Device Detection – LED Test Certificate Verify Certificate Verify is used to test the validity of the existing certificate. Reset Button Test Reset Button Test is used to test the Reset button, during the test the reset button doesn’t trigger factory reset, this feature allows the user to check if the button is responding.
  • Page 65 To perform factory reset to the GSC35XX via the Web GUI, please refer to following steps: 1. Access to GSC35XX Web GUI using the using the default password. 2. Navigate to Maintenance > Upgrade > Advanced Settings. 3. Press Reset button and you may keep the network configuration by enabling Keep Network Configure as displayed on the following screenshots.

  • Page 66: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manual for GSC35XX Series. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.19 No major changes.
  • Page 67 Added a prompt to restart the device after modifying PNP (3CX) Auto Provision Added an ability to adjust the volume during playing the radio/music Changed “DATE” for the time display under call history and recording files to “TIME AND DATE” Optimized web UI prompts Optimized the audio quality Firmware Version 1.0.0.22...

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