Grandstream Networks GDS3710 User Manual
Hemispheric hd ip video door system
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Summary of Contents for Grandstream Networks GDS3710
- Page 1 Grandstream Networks, Inc. GDS3710 - Hemispheric HD IP Video Door System User Manual...
- Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
- Page 3 GNU GPL INFORMATION GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
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Page 4: Table Of Contents
Connection Example ..........................19 Minimum Recommended Computer System Requirement ..............20 GETTING TO KNOW GDS3710 ................... 21 Connect the GDS3710 to network with DHCP Server (Recommended) ..........21 Windows Platform ......................... 21 Apple Platform ..........................24 Connect to the GDS3710 using Static IP..................... 26 GDS3710 APPLICATION SCENARIOS ............... - Page 5 Email Settings ................. Error! Bookmark not defined. FTP Settings ................... Error! Bookmark not defined. Debug Log ............................ 63 Reboot & Reset ..........................62 Status ..............................64 System Info ........................... 64 Network Info ..........................65 EXPERIENCING THE GDS3710 .................. 67 P a g e GDS3710 User Manual...
- Page 6 Table of Tables Table 1: GDS3710 Features in a Glance ....................12 Table 2: Equipment Packaging ........................15 Table 3: Connecting PINs ..........................18 Table 4: Home page description ......................... 34 Table 5: Door System Settings ........................37 Table 6: Date & Time ........................... 41 Table 7: SIP Basic Settings .........................
- Page 7 Figure 19: Power Supply Used for Both GDS3710 and Electric Strike ............32 Figure 20: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike 33 Figure 21: Example to Avoid When Powering the Electric Strike ............... 33 Figure 22: Home Page ..........................
- Page 8 Figure 48: FTP Settings ..........................61 Figure 49: Debug Log Page ........................64 Figure 50: Reset & Reboot Page ........................ 63 Figure 51: System Info Page........................65 Figure 52: Network Info Page ........................66 P a g e GDS3710 User Manual...
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Page 9: Document Purpose
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your GDS3710. And it covers the topic of connecting and configuring the GDS3710, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Guide”. -
Page 10: Change Log
CHANGE LOG This section documents significant changes from previous versions of user guide for GDS3710. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.13 This is the initial version for GDS3710. -
Page 11: Welcome
IP based powerful video door system. GDS3710 HD IP Video Door System is a hemispheric IP video door phone and a high-definition IP surveillance. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional performance in all lighting conditions. -
Page 12: Product Overview
PRODUCT OVERVIEW Feature Highlights The following table contain the major features of the GDS3710. Table 1: GDS3710 Features in a Glance High-performance streaming server allowing multiple simultaneous streaming session accesses. 2 Megapixel Progressive Scan CMOS, 1920H x 1080V. - Page 13 Weight Dimensions (H x W x 173mm(H) x 80mm(W) x 36mm(D) Operation: -30°C to 55°C (-22°F to 131°F) Temperature / Storage: -35°C to 60°C (-31°F to 140°F) Humidity Humidity: 10% to 90% Non-condensing P a g e GDS3710 User Manual...
- Page 14 Part 15, Subpart B Class B; Part 15C, MPE; EN55022 Class B, EN61000-3-2, EN61000-3-3, EN50130, EN60950-1,EN 300328,EN300330, EN62479, EN Compliance 301489, EN302291, EN50364, EN60529; AS/NZS CISPR22 and AS/NZS4268, AS/NZS 60950 P a g e GDS3710 User Manual...
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Page 15: Getting Started
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GDS3710 Video Door System. Equipment Packaging Table 2: Equipment Packaging GDS3710 1 x GDS3710 ... -
Page 16: Description Of The Gds3710
Note: Check the package before installation. If you find anything missing, contact your system administrator Description of the GDS3710 Below Figures contains the component of the back and front view of GDS3710 IP Video Door System: Figure 2: GDS3710 Front View... -
Page 17: Connecting And Setting Up The Gds3710
Connect DC 12V power source via related cable to the corrected PIN of the GDS3710. Below Tables provide description of wiring connection in order to connect the GDS3710 with RJ45 cable and PSU and Alarm for door systems. P a g e... -
Page 18: Table 3: Connecting Pins
10 12V Alarm Ground ALARM1_IN+ ALARM1_IN- Alarm In ALARM2_IN+ ALARM2_IN- (advanced) 3.81mm Alarm Out COM1 COM2 Electric Lock 10 NC2 WG_D1_OUT Wiegand Out WG_D0_OUT (special) WG_D1_IN 2.00mm Wiegand In WG_D0_IN BEEP Wiegand Power P a g e GDS3710 User Manual... -
Page 19: Connection Example
Cut into the plastic sheath of your RJ45 cable, then Unwind and pair the colors like shown below. Figure 5: RJ45 Wires Connect each color of the RJ45 to its associate on the Back Cover of the GDS3710, this way user can power the unit using PoE. -
Page 20: Minimum Recommended Computer System Requirement
Note: If the user doesn’t have PoE switch, there’s no need to connect the Blue and Brown wire to the GDS3710 since its used to power the unit via Ethernet. Figure 6: Powering the GDS3710 Minimum Recommended Computer System Requirement To install GDS3710, you need a computer with following system requirements: Windows7, Windows 8 or Windows 10 ... -
Page 21: Getting To Know Gds3710
Please trust and install the file downloaded if prompted by the Antivirus or Security software. Connect the GDS3710 to network with DHCP Server (Recommended) The GDS3710 by default has the DHCP client enabled, it will automatically get IP address from the network running DHCP server. -
Page 22: Figure 7: Detecting Gds3710 Via Upnp
“LiveView” and click the stream number. 2. GDSManager Utility Tool User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream GDS Manager after installing this free utility tool provided by Grandstream. Below user can find instructions for using “GDS Manager”... -
Page 23: Figure 9: Gds3710 Detection
The detected devices will appear in the output field like below: Figure 9: GDS3710 Detection Double click the column of the detected GDS3710, the browser will automatically open and show the device’s web configuration page. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in. -
Page 24: Apple Platform
Apple Platform For Apple users, please turn on Bonjour of Safari to find and access the GDS3710. 1. Open Safari, select “Advanced” to open the Advanced Setting. 2. Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari. -
Page 25: Figure 12: Mjpeg Stream
(iOS) users are recommended to use Applications in Apple Store. Free or Paid applications from Apple Store like “IP Cam Viewer” is suggested and verified working with Grandstream GDS3710. Apple Store applications like “IP Cam Viewer” will support H.264 video codec. -
Page 26: Connect To The Gds3710 Using Static Ip
Connect to the GDS3710 using Static IP If there’s no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can connect the GDS3710 to a computer directly, using static IP to configure the GDS3710. -
Page 27: Gds3710 Application Scenarios
GXV3240 or GXV3275 Video Phones PoE Switch with related Cat5e/Cat6 wiring Electronic Lock If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and more equipment such as: Router. ... -
Page 28: Using A Network Video Recorder (Gvr355X)
Figure 14: Peering GDS3710 With UCM61XX Using a Network Video Recorder (GVR355X) For implementation with more than two GDS3710s, if local video recording is required to store the record, then an NVR like GXV355X will be added to save all the video stream when people enter the door. -
Page 29: Peripheral Connections Of Gds3710
Figure 15: Peering GDS3710 With GVR3550 Peripheral Connections of GDS3710 Below is the illustration of GDS3710 peripheral connections for related application. P a g e GDS3710 User Manual... -
Page 30: Figure 16: Peripheral Connections For Gds3710
Figure 16: Peripheral Connections for GDS3710 P a g e GDS3710 User Manual... -
Page 31: Connection Example
Connection Example Below examples show how to use wiring on the backcover of the GDS3710 in order to connect with external devices. The “NO” model strike is used as example, “NC” should be similar and users need to decide which model (NO or NC) to be used on the door. -
Page 32: Figure 18: 3Rd Party Power Supply Wiring Sample
GDS3710 Wiring Sample Using a 3 Party Power Supply Figure 18: 3rd Party Power Supply Wiring Sample GDS3710 Wiring Sample Using Power Supply for Both GDS3710 and Electric Strike Figure 19: Power Supply Used for Both GDS3710 and Electric Strike P a g e... -
Page 33: Figure 20: Wiring Sample Using Poe To Power Gds3710 And 3Rd Party Power Supply For Electric Strike
Wiring Sample Using PoE to power GDS3710 and 3 Party Power supply for Electric Strike Figure 20: Wiring Sample Using PoE to power GDS3710 and 3rd Party Power supply for Electric Strike Warning: The following example should be avoided when powering the electric strike... -
Page 34: Gds3710 Home Web Page
GDS3710 HOME WEB PAGE Once logged in successfully to the GDS3710, User will see the following page. Figure 22: Home Page Table 4: Home Page Description Number Fields Description LiveView Displays the Video stream. System Settings Click to enter “System Settings” page. -
Page 35: Gds3710 Configuration & Language Page
Click to switch webpage language. GDS3710 Configuration & Language Page Once the IP address of the GDS3710 is entered on the user browser the login web page will pop up allowing user to configure the GDS3710 parameters. When clicking on the “Language” drop down, supported languages will be displayed as shown in Figure below. -
Page 36: Gds3710 Settings
GDS3710 SETTINGS Live View Page This page allow user to view the live video of the GDS3710 after installing related pug-in and allowing it to run on from the used browser. Figure 24: Live View Page Three streams are available: Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording (If used with GXV355X NVR). -
Page 37: Table 5: Door System Settings
Figure 25: Door System Settings Page Table 5: Door System Settings Unlocking Latency(s) Time delay in second for the electronic lock to be triggered. Unlock Hold Time(s) Lock holding time, in seconds (default value is 10 seconds). P a g e GDS3710 User Manual... - Page 38 PIN code stored in the GDS3710, remote SIP phone needs to input and match this Door PIN (the PIN is sent via DTMF while in call) so that the GDS3710 can open the door. Two Options are available, Unified PIN or Private Card PIN.
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Page 39: Card Management
GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For environment with 100 users and more, it’s difficult for the GDS3710 to manage all these users and a separate PC or Server should be involved for such kind of management and monitoring. -
Page 40: Figure 46: Card Info
If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID is swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit P a g e... -
Page 41: Date & Time Settings
This page allows users to configure date and time, network settings as well as access method to the GDS3710 and password for accessing the webGUI. Date & Time Settings This page allows users to adjust system date and time of the GDS3710. Figure 28: Date & Time Page Table 7: Date & Time System Time Display the current system time. -
Page 42: Basic Settings
Input the domain name of NTP server. Update Interval Interval(in minutes) to synchronize. Basic Settings This page allows users to either set a static or DHCP IP address to access the GDS3710. Figure 29: Basic Settings Page Table 8: Basic Settings IP Address Mode Choose DHCP or Static IP. -
Page 43: Access Settings
RTSP Port RTSP port for media stream, default TCP port 554. User Login Timeout(min) If no action is made within this time the GDS3710 will logout from the Web GUI, range is between 3 and 60. Disable Telnet Select to Enable/Disable Telnet access. Default disabled for security reason. -
Page 44: Sip Settings
SIP Settings SIP Basic Settings Basic Settings allows users to create their SIP account. Figure 32: SIP Basic Settings Page Table 11: SIP Basic Settings SIP registration status. Display “Online” or “Offline”. SIP Registered P a g e GDS3710 User Manual... -
Page 45: Sip Advanced Settings
URI or Phone selection by ITSP, see webpage help tips “ ”. Authenticate Password Authenticate password used by SIP proxy. SIP Advanced Settings Advanced settings allow more sophisticated SIP related parameters to be configured for the related operations. P a g e GDS3710 User Manual... -
Page 46: Table 8: Sip Advanced Settings
Local SIP port, default 5060. Local RTP Port Local RTP port for media, default 5004. Timer (in seconds) for automatic disconnecting the SIP call, default 300. Auto On-Hook Timer SIP Transport SIP transport protocol, UDP as default. P a g e GDS3710 User Manual... -
Page 47: White List
This page allows users to configure the white list, which is a phone number or extension list that is allowed to call the GDS3710. (the call will be automatically answered when calling from a phone set on the white list). -
Page 48: Video Settings
Video Settings Figure 35: Video Settings Page P a g e GDS3710 User Manual... -
Page 49: Table 11: Video Settings
I-frame Interval I-frame interval (suggested 2~3 times of frame rate). Note: H.264 suggested if GDS3710 needs to be viewed via Internet. For definition of Baseline, Main Profile and High profile of H.264 please refer to: H.264 Profiles ... -
Page 50: Osd Settings
OSD Time Format OSD Time format, choose based on user preference. OSD Text Input a text (to identify the GDS3710) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. OSD Text Position Show the Text position on the screen. -
Page 51: Audio Settings
Power Frequency Select the frequency power. 50Hz or 60Hz. Audio Settings This page allows users to configure the audio settings. Figure 38: Audio Settings Page P a g e GDS3710 User Manual... -
Page 52: Alarm Config
Alarm Config This page allows users to configure alarm schedule and alarm actions. Alarm Events Config This page allows users to configure what Events the GDS3710 can take to trigger the programmed action within the predefined schedule. P a g e... -
Page 53: Figure 39: Events Page
Figure 39: Events Page Alarm can be triggered either by motion detection or by GDS3710 input. Motion Detection P a g e GDS3710 User Manual... -
Page 54: Table 16: Motion Detection
Select a zone on the screen then click on Clear to delete the region. Sensitivity Region sensitivity ( value between 0-100%). Select the Schedule programmed. Select Alarm Schedule Select Alarm Action Profile Select the programmed Alarm Action. Digit Input P a g e GDS3710 User Manual... -
Page 55: Table 17: Digit Input
GDS3710 keypad. Note: No sound alarm will be triggered in this mode. Enable Tamper Alarm When activating this mode, GDS3710 will keep alarming until the alarm is dismissed. Select alarm Action Profile Select the type of alarms to be taken for the tamper alarm mode. -
Page 56: Alarm Schedule
Hostage Mode: “* HostagePassword #”. Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed from the installation board, it will generate the alarm actions configured. There is an embedded mechanism on the GDS3710 that allow it to sense when the it is removed. -
Page 57: Alarm Action
Figure 43: Edit Schedule Alarm Action This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the Alarm Action can take effect. P a g e GDS3710 User Manual... -
Page 58: Table 15: Alarm Actions
SIP call to pre-configured number. Send Email When checked, an email will be sent when the events is triggered to the pre-configured email account. Sound Alarm When selected alarm will be played from the GDS3710 Built-in Speaker. P a g e GDS3710 User Manual... -
Page 59: Alarm Phone List
Once the event is triggered (Motion Detection, Door Bell Pressed…) the GDS3710 will call the first number, once time out is reached and no answer is provided from the first number, the GDS3710 will try the next number on the list and so on. Once the remote phone answers the call an alarm will be played to notify users that an event is triggered. -
Page 60: Figure 47: Smtp Page
Click “Save” to save the email configuration information. Click “Email Test” after configuration, if settings are correct, a test email will send out and “E-mail test successfully” message on the top page will appear like below. P a g e GDS3710 User Manual... -
Page 61: Maintenance Settings
Note: If the connection to the FTP server is successful a .txt file containing a success message will be uploaded to the FTP server. And the following message will pop up on the webGUI Maintenance Settings This page shows the GDS3710 Maintenance parameters. P a g e GDS3710 User Manual... -
Page 62: Upgrade
Check to activate DHCP option 66 to override upgrade/config servers. Server Zero Config Check to activate auto provisioning. Select the Upgrade method (TFTP, HTTP, HTTPS). Upgrade Via Reboot & Reset This page allows user to reboot and reset the GDS3710. P a g e GDS3710 User Manual... -
Page 63: Debug Log
Reset There are two options for the reset function. Clear All Data All data will be reset, GDS3710 will be reset to factory default. Network data like IP address will not be reset. Retain Network Data Only Retain Only Card Information Cards information will not be reset. -
Page 64: Status
Five levels of Debugging are available, None, Debug, Info, Warning, Error. Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to apply the settings. Status This page displays GDS3710 system and network information. -
Page 65: Network Info
Show the Kernel Version. RootFS Version Show the RootFS Version. Prog Version Show the Prog Version. Show the time since the first boot of the GDS3710. System Up Time Since Notes: When the SIP account is registered, the status display will be Online ... -
Page 66: Table 27: Network Info
MAC Address Display the GDS3710 MAC Address. IP Address Mode Displays the IP address mode used. IP Address Display the IP address of the GDS3710. Subnet Mask Display the Subnet Mask used. Gateway Display the GDS3710 Gateway. Display the Preferred DNS Server. -
Page 67: Experiencing The Gds3710
EXPERIENCING THE GDS3710 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.