Troubleshooting; Warranty - Wolf CI36560T/S Use And Care Manual

Troubleshooting

Troubleshooting
OPERATION
Cooktop does not operate.
•
Verify power is on.
• Verify electrical power to the cooktop and home circuit
breaker is on.
• The cooktop is locked. Touch and hold to unlock.
• The cooktop automatically turns off after a specified
duration of continual use. Refer to the chart below.
AUTOMATIC SHUT-OFF
POWER LEVEL DURATION
1–2
2.5–5.5
6–6.5 / Sensor Cooking
7–9
Cooktop temperature issue.
• Contact Wolf Factory Certified Service.
ERROR CODE DESCRIPTION ACTION
07 Controls Over • Turn off the cooktop,
Temp remove cookware, and allow
to cool completely.
09 Coil Over Temp • Remove cookware from the
affected zone and allow the
zone to cool completely.
• Verify the vents under the
cooktop are not blocked.
15 Power Supply • Turn power off at the circuit
breaker. Wait 10 minutes, then
turn the breaker back on.
50 Stuck Key • Clean the cooktop controls.
• Turn power off at the circuit
breaker. Wait 10 minutes, then
turn the breaker back on.
102 Generator Over • Turn off the cooktop,
Temp remove cookware, and allow
to cool completely.
SERVICE
• Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 2.
SERVICE (FOR AUSTRALIA ONLY)
8 hours
• Yearly maintenance is recommended.
6 hours
4 hours
• Maintain the quality built into your product by contact-
2 hours
ing Wolf Factory Certified Service.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 2.
• For Australia only, contact:
Sub-Zero Group Australia Pty Ltd
Level 10, 469 La Trobe Street
Melbourne Victoria 3000
Phone 03 9600 2218
subzero-wolf.com.au
SERVICE (FOR UNITED KINGDOM ONLY)
• Sub-Zero & Wolf Ltd
9 The Street, Heybridge, Maldon, Essex, CM9 4XB
020 8418 3800
service@subzero-wolf.co.uk
www.subzero-wolf.co.uk

Warranty

Wolf Appliance International Limited Warranty
FOR RESIDENTIAL USE
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, this Wolf Appliance product warranty covers all parts and labor to repair or
replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service
provided by Wolf Appliance under the above warranty must be performed by Wolf Factory Certified Service, unless otherwise speci-
fied by Wolf Appliance, Inc. Service will be provided during normal business hours.
LIMITED FIVE YEAR WARRANTY
For five years from the date of original installation, Wolf Appliance will repair or replace the following parts that prove to be defective
in materials or workmanship: stainless steel briquette trays, gas valves, drip pans, electronic control boards and electric heating ele-
ments. If the owner uses Wolf Factory Certified Service, the service provider will repair or replace these parts with the owner paying
for all other costs, including labor. If the owner uses non-certified service, the owner must contact Wolf Appliance, Inc. (using the
information below) to receive repaired or replacement parts. Wolf Appliance will not reimburse the owner for parts purchased from
non-certified service or other sources.
For more information regarding your Wolf product warranty, contact your authorized Wolf dealer. Warranties must comply to all
country, state, city, local and or ordinance.
*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty
for cosmetic defects.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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