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Compaq Presario 7360 User Manual

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Internet PC User's Guide
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Summary of Contents for Compaq Presario 7360

  • Page 1 Including: • Model-Specific Features Internet PC User’s Guide • Safety & Comfort Guide • Service & Support Information...

  • Page 2: Table Of Contents

    Contents CHAPTER 1 Using this Guide Text Conventions...1-1 Special Messages ...1-2 Locating Help ...1-2 Glossary ...1-2 Index ...1-2 Troubleshooting...1-2 Understanding Your Service and Support Options ...1-3 CHAPTER 2 Checking Your Connections Identifying the Front Components on Your Internet PC ...2-2 Identifying the Rear Components on Your Internet PC ...2-4 Rear Connectors ...2-5 CHAPTER 3...
  • Page 3 Table of Contents Recovering from a Loss of Electrical Power... 3-4 Power Surges and Sags ... 3-4 Using a Surge Suppressor ... 3-5 Restarting Your Computer After a Power Failure ... 3-5 Electrical Storms ... 3-5 CHAPTER 4 Saving Energy Using Sleep and Power Management Accessing the Microsoft Windows Power Management Settings ...
  • Page 4 Using the Scroll Mouse...5-10 Understanding Scroll Mouse Functions...5-11 Scrolling and Zooming with the Mouse...5-12 Choosing Scroll Mouse Options ...5-12 Using CyberJump and HyperJump...5-13 Inserting and Removing a CD or DVD...5-16 Playing an Audio CD ...5-17 Playing a non DVD Video CD...5-17 Identifying Your Storage Drives...5-18 Identifying Your Hard Drive Size ...5-18 Using Your Diskette Drive ...5-19...
  • Page 5 Table of Contents CHAPTER 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus ... 7-1 Using McAfee Anti-Virus Software... 7-1 Scanning for Viruses ... 7-2 Creating an Anti-Virus Emergency Diskette ... 7-3 Using an Anti-Virus Emergency Diskette... 7-4 Keeping Your Anti-Virus Software Current... 7-5 CHAPTER 8 Learning about Your Modem (available on select models only) Performance Features ...
  • Page 6 CHAPTER 10 Maintaining Your Internet PC Cleaning Your Internet PC...10-1 Exterior Surfaces ...10-1 Keyboard ...10-1 Monitor...10-1 Mouse ...10-1 Using System Maintenance Features...10-2 CHAPTER 11 Upgrading Your Internet PC Preparing to Upgrade Your Internet PC ...11-2 Identifying the Major Components of Your Internet PC ...11-3 Removing the Cover ...11-5 Replacing the Cover ...11-5 Identifying Power Supply and Data Cables...11-6...
  • Page 7 Compaq Service Connection ... 12-5 Overview... 12-5 Turning Compaq Service Connection On and Off... 12-5 How it Works... 12-6 Compaq Service Connection Privacy and Data Security Statement ... 12-6 Internet Support... 12-7 Drivers... 12-8 Installing Drivers for New Hardware ... 12-8 Reinstalling Deleted Drivers...
  • Page 8 CHAPTER 14 Safety and Comfort Promoting a Safe and Comfortable Work Environment...14-2 Important Choices...14-2 Take Action for Safety and Comfort...14-2 Key Principles ...14-3 Finding Your Comfort Zone...14-4 A Range of Positions...14-4 Feet, Knees, and Legs ...14-6 Back...14-7 Forearms, Wrists, and Hands ...14-8 Shoulders and Elbows ...14-9 Eyes ...14-10 Arranging Your Work Area ...14-11...
  • Page 9 Introduction... 14-31 Product Safety Policy and General Practice... 14-31 Installation Requirements... 14-32 General Precautions for Compaq Products... 14-33 Precautions for Portable Computer Products... 14-38 Precautions for Server and Network Products... 14-38 Precautions for Products with External Television Antenna Connectors... 14-40 Antenna Grounding ...
  • Page 10 CHAPTER 15 Government Approvals Federal Communications Commission Notice ...15-1 Modifications...15-1 Cables ...15-1 Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ...15-2 Canadian Notice ...15-2 Telecom Network Approvals...15-3 U.S. Regulations Governing the Use of Modems ...15-3 Ringer Equivalence Number (REN) ...15-4 Telephone Consumer Protection Act of 1991 ...15-5 Safety ...15-5...
  • Page 11 Table of Contents...

  • Page 12: Using This Guide

    Chapter 1 Using this Guide Thank you for buying a Compaq Internet PC. This User’s Guide will help you to familiarize yourself with the features of your Internet PC, as well as with safety and government approval information. Please take a moment to familiarize yourself with the special text and messages used throughout this guide.

  • Page 13: Glossary

    WARNING: Failure to follow directions may result in bodily harm or loss of life. Locating Help Compaq provides you with several resources to help you learn about your Internet PC. These resources include the following: Glossary Computer terms that may be unfamiliar to you are identified in the glossary.

  • Page 14: Understanding Your Service And Support Options

    Your Internet PC is equipped with several helpful programs that will aid you in identifying and solving common computer problems. If you need further technical support, visit the Compaq Web site at: www.compaq.com Compaq Technical Support telephone numbers are listed in the Limited Warranty Statement.
  • Page 15 Using this Guide...

  • Page 16: Checking Your Connections

    Chapter 2 Checking Your Connections The following graphics show how to connect devices to your Internet PC as well as identify all connectors. NOTE: The view shown may differ slightly from your Internet PC. Checking Your Connections...

  • Page 17: Identifying The Front Components On Your Internet Pc

    Checking Your Connections Identifying the Front Components on Your Internet PC CD Drive CD Drive Status Light Diskette Drive Diskette Drive Activity Light Hard Drive Activity Light CD Drive Eject/Load Button Diskette Drive Eject Button Power Button Power Status Light Components...
  • Page 18 Checking Your Connections This page was intentionally left blank.

  • Page 19: Identifying The Rear Components On Your Internet Pc

    Checking Your Connections Identifying the Rear Components on Your Internet PC NOTE: The view shown may differ slightly from your Internet PC.

  • Page 20: Rear Connectors

    Rear Connectors Icon Mouse Internet Keyboard USB Ports (2) Serial Port ² Parallel Port SVGA Monitor Port ½ Audio Out ¾ Audio In Microphone Gameport Voltage Select Switch ä AC Power Connector ^ ^ ^ ^ Modem Line In (*The appearance of your modem may vary.) or Line ð...
  • Page 21 Checking Your Connections...

  • Page 22: Turning On And Turning Off Your Internet Pc

    Chapter 3 Turning On and Turning Off Your Internet PC Your Internet PC is equipped with a Power button on the front of the computer. Power Button Hard Drive Activity Light Power Status Light Turning On and Turning Off Your Internet PC Power Button and Status Lights Components...

  • Page 23: Turning On Your Internet Pc

    NOTE: The Sleep button on the Compaq Internet Keyboard will only put the computer into the Sleep mode or wake it from the Sleep mode. The Sleep button will not turn on or shut down the computer.

  • Page 24: Turning Off Your Internet Pc

    Turning Off Your Internet PC To protect your data, save and close all files and exit all programs before shutting down your Internet PC. CAUTION: Pressing the Power button for 4 seconds or more will completely turn off the computer without properly shutting down Microsoft Windows. The 4-second off feature should only be used when it is necessary to restart the computer if you experience a system lockup.

  • Page 25: Shutting Down Your Internet Pc Using The Power Button

    Turning On and Turning Off Your Internet PC Shutting Down Your Internet PC Using the Power Button To shut down your Internet PC, complete the following steps: 1. Save and close all open files. Exit all programs. Press the Power button. If you have inadvertently left any files open, you will be prompted to save your work.

  • Page 26: Using A Surge Suppressor

    Turning On and Turning Off Your Internet PC Using a Surge Suppressor Use of a surge suppressor, line conditioner, or uninterruptible power supply (UPS), may help to protect your computer from damage that may be caused by power surges or sags. Restarting Your Computer After a Power Failure If a power failure occurs or you accidentally disconnect the power cord while the computer is turned on, turn off the computer until you are sure normal service has...
  • Page 27 Turning On and Turning Off Your Internet PC...

  • Page 28: Saving Energy Using Sleep And Power Management

    Chapter 4 Saving Energy Using Sleep and Power Management Microsoft Windows is equipped with a power management utility program that enables you to reduce the power consumed by your Internet PC. You can set the power management properties so that certain devices turn off after a predetermined period of inactivity.

  • Page 29: Creating A Personal Power Scheme

    Saving Energy Using Sleep and Power Management Creating a Personal Power Scheme If you find that the preset power management schemes do not fit your work habits, you can create a personal power scheme. To create your own personal power scheme, complete the following steps: 1.

  • Page 30: Identifying The Power Status Lights

    Saving Energy Using Sleep and Power Management Identifying the Power Status Lights The status lights on the front of your Internet PC indicate the present state of the computer. The power status light next to the sun power status of your computer. The light next to the hard drive activity glows when the hard drive is active.

  • Page 31: Using The Power Button

    Sleep mode immediately using one of the following methods: NOTE: The Sleep button on your Compaq Internet Keyboard can only be used to put the computer into the Sleep mode. Pressing it will not turn on or turn off the...

  • Page 32: Activating Sleep Through The Microsoft Windows Start Menu

    To wake your computer from the Sleep mode, press the Power button on the front of the computer or press the Sleep button on your Compaq Internet Keyboard. The power status light on your computer will become green, indicating that the system is active.
  • Page 33 Saving Energy Using Sleep and Power Management...

  • Page 34: Introducing The Features Of Your Internet Pc

    Introducing the Features of Your Internet PC Working with the Internet Keyboard Your Compaq Internet Keyboard offers an assortment of Easy Access buttons that make accessing the Internet and using your favorite software programs easier and faster. Along with the standard computer keyboard, the Internet Keyboard provides...
  • Page 35 Daily Destination takes you to personalized news, weather, sports, and financial information from around the world. My Presario is your instant connection to Compaq for product information, helpful hints, performance updates, service, and more. Instant Internet provides your daily start point to the Internet. It connects...
  • Page 36 NOTE: For the Internet Button Suite to operate, you must be connected to the Internet. Until you set up your Internet service provider (ISP), each Internet button will launch the Compaq Internet Setup process. Introducing the Features of Your Internet PC...

  • Page 37: Using The Multimedia Easy Access Buttons

    Introducing the Features of Your Internet PC Using the Multimedia Easy Access Buttons The Multimedia Easy Access buttons allow you to easily do the following: control your CDs and DVDs change the volume skip tracks mute the sound eject or load CDs and DVDs These buttons are not programmable.

  • Page 38: Using Additional Button Features Of Your Keyboard

    Using Additional Button Features of Your Keyboard Your Internet Keyboard is equipped with several special purpose buttons. Additional Keyboard Buttons Icon ² Quick Print enables you to quickly print from your Microsoft compatible programs. This button is programmable. Launch enables you to launch Microsoft Works/Microsoft Word (depending on your computer).

  • Page 39: Reprogramming Your Easy Access Buttons

    Reprogram Easy Access Buttons. To reprogram your Easy Access buttons, complete the following steps: From the Status bar, right-click the Easy Access Reprogram Easy Access Buttons . The Compaq Easy Access Button Settings window is displayed. Click the button you wish to change.

  • Page 40: Working With The Standard Keyboard Keys

    Working with the Standard Keyboard Keys The standard keyboard has four major types of keys: main keys (typewriter-style) function keys (F1 through F12) arrow keys Å Æ Ç È numeric keys (calculator-style) Some keys have special functions, either alone or when combined with other keys. The functions may vary depending on the programs you are using.
  • Page 41 Introducing the Features of Your Internet PC Key/Button Function keys are assigned specific tasks, depending on the program you are using. Some tasks include shortcuts, spelling and grammar, and F1-F12 activating the menu bar. Refer to Help for details on specific key combinations.

  • Page 42: Keyboard Status Lights

    Keyboard Status Lights Status lights provide information about your computer’s operation. Your Internet Keyboard is equipped with the status lights shown below. Icon Num Lock indicates that use of the 10-key number pad will produce â only numbers. Pressing the Num Lock key on the keyboard will activate and deactivate this function.

  • Page 43: Using The Scroll Mouse

    5-10 Introducing the Features of Your Internet PC Using the Scroll Mouse The scroll mouse is similar to other computer mice except that it has a small wheel button between the two mouse buttons. This wheel allows you to scroll through most documents or windows without using the scroll bar.

  • Page 44: Understanding Scroll Mouse Functions

    Understanding Scroll Mouse Functions The scroll mouse offers standard mouse functions in addition to unique scrolling functions. Basic mouse techniques that are used with any mouse include the following: Key/Button Click Press and release the left mouse button once. Press and release the left mouse button twice, quickly. If you double-click Double-click too slowly, the computer will respond as if you single-clicked.

  • Page 45: Scrolling And Zooming With The Mouse

    5-12 Introducing the Features of Your Internet PC Scrolling and Zooming with the Mouse In addition to the typical mouse functions, the scroll mouse has the ability to move right, left, and diagonally. Key/Button 1. Open a program and press the center mouse button (wheel) that is 2.

  • Page 46: Using Cyberjump And Hyperjump

    Orientation allows you to set up your mouse in a new position (for example, a new angle). Devices adds another mouse or device that you prefer to use as your mouse. Device Setup enables you to set up the mouse. Using CyberJump and HyperJump The CyberJump and HyperJump features combine commonly used tasks into one convenient grid.
  • Page 47 5-14 Introducing the Features of Your Internet PC Menu activates the CyberMenu. Go to Bookmark displays the Bookmark window. Add Bookmark adds current page to Bookmark window. Go Back returns to previous page. Vertical Scroll jumps to the vertical scroll bar. Start activates the Windows Start menu.
  • Page 48 HyperJump Functions Menu activates the HyperMenu. Minimize reduces the size of the window. Close closes the window. Recall returns to the last active window. Vertical Scroll jumps to the vertical scroll bar. Start activates the Windows Start menu. Horizontal Scroll jumps to the horizontal scroll bar. Resize allows you to resize the window.

  • Page 49: Inserting And Removing A Cd Or Dvd

    5-16 Introducing the Features of Your Internet PC Inserting and Removing a CD or DVD If your computer has a tray-load CD or DVD drive, perform the following steps: 1. To insert a disc into the drive, press the Load/Eject front of your CD or DVD drive or from your Internet keyboard.

  • Page 50: Playing An Audio Cd

    Playing an Audio CD To play a self-starting audio CD, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. To play a non self-starting audio, press the Play button on your Internet keyboard or complete the following steps: 1.

  • Page 51: Identifying Your Storage Drives

    5-18 Introducing the Features of Your Internet PC Identifying Your Storage Drives Your diskette drive, hard drive, CD or DVD, and Zip drive are designated with icons and letters of the alphabet. To determine your drive letters, complete the following steps: 1.

  • Page 52: Using Your Diskette Drive

    Wait until the diskette drive activity is complete before removing a diskette. If the diskette does not eject, contact your local Compaq-authorized dealer, reseller, or service provider. Write-Protecting a Diskette The write-protect tab on a standard 3.5-inch diskette serves the purpose of not...
  • Page 53 5-20 Introducing the Features of Your Internet PC...

  • Page 54: Introducing Microsoft Windows

    Before you can begin using your Compaq Internet PC, you must complete the Microsoft Windows setup process and register your new computer. When you turn on your computer for the first time, the Microsoft Windows setup begins automatically.

  • Page 55: Customizing The Windows Desktop

    Introducing Microsoft Windows Customizing the Windows Desktop The Windows desktop is the screen you see when the Windows startup is complete. You can arrange your desktop just the way you want it. Icons represent files, folders, programs, and other objects that you use.

  • Page 56: Arranging Icons

    Arranging Icons You can arrange the icons on your desktop for quick and easy access to frequently used items. To arrange icons, complete the following steps: 1. Right-click anywhere on the Windows desktop. 2. From the Shortcut menu, select Arrange Icons. 3.

  • Page 57: Adding A Screen Saver

    Introducing Microsoft Windows Adding a Screen Saver To add a screen saver, complete the following steps: 1. Right-click the Windows desktop and select Properties from the Shortcut menu. 2. Select the Screen Saver tab. 3. From the Screen Saver drop-down menu, choose the design you prefer. 4.

  • Page 58: Creating New Folders

    Creating New Folders Microsoft Windows allows you to create folders to organize your files. For example, you can create a folder and name it Budget99. In this folder you could store all of your files related to expenses, profits, taxes, and so forth. To create a folder, complete the following steps: 1.

  • Page 59: Creating Shortcuts

    Introducing Microsoft Windows Creating Shortcuts Shortcuts are used to open files and programs without having to select them from the Start menu or from their permanent location on the hard drive. If you frequently use a certain file or folder, you can place a shortcut for it on your desktop as an icon or on the Start menu for quick access.

  • Page 60: Using Microsoft Windows Accessories

    Using Microsoft Windows Accessories Microsoft Windows is equipped with a number of accessories. Brief descriptions of the accessories available to you are provided as follows: Accessibility allows you to configure Windows for your vision, hearing, and mobility needs. Communications offers the following features: –...

  • Page 61: Installing Additional Software

    Introducing Microsoft Windows Paint allows you to create and edit graphics. WordPad provides basic word processing features. To use any one of these accessories, complete the following steps: 1. From the Windows Taskbar, click the Start button, then point to Programs. 2.

  • Page 62: Installing A Downloaded Program File

    Installing a Downloaded Program File HINT: If you choose to download software from a Web site, follow the installation instructions that may be included on the Web page. If installation instructions are not available, complete the steps below. To install a program file that you have downloaded from the Internet to your hard drive, complete the following steps: 1.
  • Page 63 6-10 Introducing Microsoft Windows...

  • Page 64: Identifying And Removing Computer Viruses

    Chapter 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Your computer can become “infected” with a virus when you open a contaminated program or file. Some signs that your computer may be infected include: Strange characters or crude statements suddenly appearing on your screen Hard drive, memory, or software error messages Damage to files or directories for no apparent reason...

  • Page 65: Scanning For Viruses

    Scanning for Viruses To configure and perform a virus scan of your diskettes, your local hard drive, or a network drive, complete the following steps: From the Windows desktop, double-click the Compaq Support Double-click the McAfee VirusScan displayed. Click Scan. The McAfee VirusScan window is displayed. If you want to perform an Advanced Scan, refer to the Perform an Advanced On-Demand Scan in the McAfee on-line Help.

  • Page 66: Creating An Anti-Virus Emergency Diskette

    To create an Emergency Diskette, complete the following steps: 1. Get a blank, formatted 3.5-inch, high-density diskette. From the Windows desktop, double-click the Compaq Support Double-click the McAfee VirusScan ö icon. The VirusScan Launcher is displayed. Click Tools. The Utility Toolbox is displayed.

  • Page 67: Using An Anti-Virus Emergency Diskette

    Identifying and Removing Computer Viruses Using an Anti-Virus Emergency Diskette If you need to use the emergency diskette, complete the following steps: 1. Shut down your computer using the Main Power button. NOTE: Do not use the Restart command from the Start menu. Do not use your computer Reset button.

  • Page 68: Keeping Your Anti-Virus Software Current

    Once you have registered, you will be able to simply download the updates at any time. To register and begin downloading updates, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support Double-click the McAfee VirusScan Launcher will display.
  • Page 69 Identifying and Removing Computer Viruses...

  • Page 70: Learning About Your Modem (Available On Select Models Only)

    Chapter 8 Learning about Your Modem Your Internet PC is equipped with a 56K V.90 data/fax modem. Before using your modem to connect to the Internet, you must establish an account with an Internet service provider (ISP). If your Internet PC is equipped with a digital modem, please refer to the digital modem features guide.

  • Page 71: Connecting Your 56K V.90 Modem

    Learning about Your Modem Connecting Your 56K V.90 Modem To locate the exact location of the modem in your Internet PC, refer to the Compaq Hardware and Software Setup poster. Choose the picture below that resembles your modem. The connectors are identified directly below the picture.

  • Page 72: 56K Itu V.90 Standard

    You can set up your modem to call another modem directly. This is known as a point-to-point connection. During a direct modem-to-modem call, the download and upload speeds are limited to 33.6 Kbps. Getting the Latest Modem Information For the latest information on your Compaq modem, visit the Compaq Web site at: www.compaq.com/products/networking/modems/pci56k...
  • Page 73 Learning about Your Modem...

  • Page 74: Surfing The Internet

    Web pages. For example, the Compaq Web site address is www.compaq.com. When you access this address, the Compaq Web site and all associated Web pages can be viewed on your Internet PC.

  • Page 75: Understanding The World Wide Web

    Web sites. Choosing an Internet Service Provider Compaq makes it easy to connect to the Internet by offering Compaq Easy Internet Access, but if you choose to install a third party ISP account, refer to their documentation for setup instructions.

  • Page 76: Using A Web Browser

    Using a Web Browser A Web browser is a program that allows you to see Web sites on the Internet. Your Internet PC comes preinstalled with Microsoft Internet Explorer and Netscape Navigator browsers. Microsoft Internet Explorer To begin surfing the Internet with Internet Explorer, complete one of the following: From the Windows desktop, double-click the Internet Explorer From the Windows Taskbar, click the Start button, point to Programs, and...

  • Page 77: Surfing The Internet With Your Keyboard

    Surfing the Internet Surfing the Internet with Your Keyboard A quick and easy way to access the Internet is by using your Compaq Internet Keyboard. NOTE: Before you can use your Internet keyboard to surf, you must set up an ISP account.
  • Page 78 Internet PC. Secure E-Commerce/Featured Web Site takes you to an electronic shopping experience. Compaq has partnered with several companies to provide you with the convenience of catalog shopping at the touch of a button.

  • Page 79: Surfing Tips

    Each of the browsers has a default “home” page. The home page is the first page displayed as the browser launches. Compaq has configured the browser to launch a Compaq-recommended Web site, which you can customize to your own taste. Of course you can change this home page if you want to start at another Web site.

  • Page 80: Using A Search Engine

    Web page associated with that link. The new Web page may be from the same Web site or a Web site in another country. For practice, search for the Compaq Web site by typing the following URL into the Address box of your Web browser: www.compaq.com/athome/exploration...
  • Page 81 Surfing the Internet...

  • Page 82: Maintaining Your Internet Pc

    Chapter 10 Maintaining Your Internet PC Cleaning Your Internet PC Exterior Surfaces To clean exterior surfaces, wipe with a slightly damp cloth. Keyboard To clean the keyboard, gently wipe the surfaces with a soft, clean cloth. Monitor Refer to the monitor manufacturer documentation for cleaning instructions. Mouse To clean the mouse, complete the following steps: 1.

  • Page 83: Using System Maintenance Features

    10-2 Maintaining Your Internet PC Using System Maintenance Features Optimize your system by using the System Maintenance features offered in Microsoft Windows. You can use the Maintenance Wizard to check your hard drive for problems, manage your hard drive space, and delete unnecessary files. The Maintenance Wizard is a one-step feature that combines ScanDisk, Disk Defragmenter, Disk Cleanup, Compression Agent, and many other tools.

  • Page 84: Upgrading Your Internet Pc

    Memory modules System battery If you would like to replace the system board or microprocessor, please consult a Compaq Authorized Service Provider. To find the nearest service provider in your area, visit the Compaq Web site at: Upgrading Your Internet PC www.compaq.com...

  • Page 85: Preparing To Upgrade Your Internet Pc

    11-2 Upgrading Your Internet PC Preparing to Upgrade Your Internet PC Your safety is important. Before proceeding with any procedures involving the internal components of your Internet PC, please take a few moments to read the following Warning and Caution statements. Following the guidelines in these statements will help to reduce the risk of personal injury or equipment damage.

  • Page 86: Identifying The Major Components Of Your Internet Pc

    11-3 Upgrading Your Internet PC Identifying the Major Components of Your Internet PC Your Internet PC has been constructed using a cover design. Familiarize yourself with the major components that include the following: The Computer NOTE: The view shown may differ slightly from your Internet PC.
  • Page 87 11-4 Upgrading Your Internet PC The Computer Cover NOTE: The view shown may differ slightly from your Internet PC.

  • Page 88: Removing The Cover

    Removing the Cover Before beginning the upgrade procedure, it is recommended that you move the computer to a suitable workspace. Choose a clean, spacious, and well-lit area. Using a screwdriver, remove the three cover retaining screws. Removing the Cover Retaining Screws NOTE: The view shown may differ slightly from your Internet PC.

  • Page 89: Identifying Power Supply And Data Cables

    11-6 Upgrading Your Internet PC Identifying Power Supply and Data Cables When performing upgrade procedures, you may find it necessary to disconnect power supply and data cables. HINT: If you must disconnect a cable, mark the cable with a piece of masking tape labeled with the name of the device for future reference.

  • Page 90: Data Cables

    11-7 Upgrading Your Internet PC Data Cables Data cables are thin wide cables that usually have black connectors. View of a Typical Data Cable...

  • Page 91: Moving The Power Supply

    11-8 Upgrading Your Internet PC Moving the Power Supply Once you have removed the cover, you may notice that the power supply box restricts access to certain internal components. If you must move the power supply, complete, the following steps: 1.
  • Page 92 Carefully turn over the computer. Slide out the power supply 1, then pull it up 2. Storing the Power Supply HINT: If you find it necessary to disconnect any of the power supply cables, be sure to identify each cable so that you can reconnect them properly. To disconnect a power supply cable, gently rock the connector back and forth as you ease it out of the receptacle.

  • Page 93: Identifying System Board Components

    11-10 Upgrading Your Internet PC Identifying System Board Components The following graphics show the location of various system board components. System Board NOTE: The view shown may differ slightly from your Internet PC.
  • Page 94 ISA Expansion Card Slot (open) Combination PCI/ISA Expansion Card Slot (open) Combination PCI/ISA Expansion Card Slot (open) PCI Expansion Card Slot (open) PCI Expansion Card Slot (modem) Front Side Bus Switch Setting Frequency Multiplier/Core Voltage Switch Setting Data Cable Connector (diskette drive) Primary IDE Data Cable Connector (hard drive) Secondary IDE Data Cable Connector (CD or DVD –...

  • Page 95: Installing An Expansion Card

    11-12 Upgrading Your Internet PC Installing an Expansion Card Expansion cards, such as a scanner card or a modem, increase the capabilities of your computer. There are many different types of expansion cards available. Before purchasing an expansion card or equipment that requires the installation of an expansion card, ensure that the new card and equipment is compatible with your Internet PC.
  • Page 96 Using a screwdriver, remove the metal knockout plate as shown. Removing the Knockout Plate NOTE: The view shown may differ slightly from your Internet PC. Using the system board graphic as a guide, locate an open expansion card slot. 11-13 Upgrading Your Internet PC...
  • Page 97 11-14 Upgrading Your Internet PC Firmly press the new card into the slot on the system board, using a slight rocking motion. Replace the slot retaining screw as shown. Inserting an Expansion Card NOTE: The view shown may differ slightly from your Internet PC. Replace the computer cover.

  • Page 98: Adding Or Replacing Memory Modules

    Adding or Replacing Memory Modules Memory Module Slots NOTE: The view shown may differ slightly from your Internet PC. NOTE: The order of memory module install is important. Always start with the far-right DIMM slot on the system board and move left. Upgrading Your Internet PC System Board Components...

  • Page 99: Installing Additional Memory

    Please be advised that the amount of memory displayed may not include the amount of memory automatically allocated for video display functions. NOTE: If you use non-Compaq memory modules, you must ensure they are installed by a Compaq Authorized Service Provider to preserve your Warranty rights.
  • Page 100 Using the system board graphic, locate the memory module slots. Align the memory module with the slot (DIMM 1) and firmly press it down until it clicks into position 1, then push the latches 2 in to secure the memory module.

  • Page 101: Replacing The Real-Time Clock Battery

    CAUTION: Do not dispose of batteries with general household waste. To dispose of them or recycle them, use the public collection system in accordance with local regulations or return them to a Compaq Authorized Service Provider...

  • Page 102: Locating The Battery

    11-19 Upgrading Your Internet PC Locating the Battery System Board Components System Battery NOTE: The view shown may differ slightly from your Internet PC.

  • Page 103: Replacing A Battery

    11-20 Upgrading Your Internet PC Replacing a Battery 1. Read all the manufacturer’s documentation for the new battery. Close all programs. Remove all diskettes and CDs. From the Windows Taskbar, click the Start button, select Shut Down , and then click OK . Unplug the computer power cord from the electrical outlet.
  • Page 104 To insert a battery, slide the edge of the battery under the clips and then press it firmly into the battery compartment. µ NOTE: The plus sign Replace the computer cover. Upgrading Your Internet PC on the battery should be facing up. 11-21...
  • Page 105 11-22 Upgrading Your Internet PC...

  • Page 106: Understanding Your Service And Support Options

    Provides automated software updates and general information on using your Internet PC. Allows you to access the Compaq Service and Support Web page for your country. Compaq's Service and Support Web page provides you with software updates, maintenance tips, and tools to help make using your Internet PC easier.

  • Page 107: Using Compaq Diagnostics

    12-2 Understanding Your Service and Support Options Using Compaq Diagnostics Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics Compaq Support folder on the Windows desktop, a progress bar is displayed while the application analyzes your Internet PC for information about its components.

  • Page 108: Testing Equipment

    You can save this information by clicking the Save button at the bottom of the window. The Error tab provides details about the errors detected, including error codes. This code is useful information for a Compaq technician, who can advise you on how to fix your computer. Understanding Your Service and Support Options...

  • Page 109: System Record

    To access System Record, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support 2. Double-click the System Record The System Record tab displays the Base.log, all of the devices that came with your computer, and the Now.log, which displays all of the devices you have added...

  • Page 110: Compaq Service Connection

    2. Double-click the Service Connection NOTE: If the Service Connection service is already active. The Compaq Service Connection will remain active and will be ready to perform updates when you log on the Internet. To turn off Compaq Service Connection, complete the following steps: 1.

  • Page 111: How It Works

    To provide you with these updates and information, non-personal information limited to your computer model number, serial number, and software ID files is communicated to the Compaq server. Files sent to your PC are protected by a personalized security number, similar to a Personal Identification Number (PIN), to ensure that you receive the correct information.

  • Page 112: Internet Support

    The Internet Support icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web page provides you with tools and information to help make using your Internet PC easier than ever.

  • Page 113: Drivers

    12-8 Understanding Your Service and Support Options Drivers Installing Drivers for New Hardware If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to insert the Windows Installation CD or diskettes. If this occurs, complete the following steps: 1.

  • Page 114: Troubleshooting Guide

    If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. If a problem persists and you are unable to resolve it yourself, please review Understanding Your Service and Support Options or contact a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. 13-1...
  • Page 115 Problem Shut down your Internet PC using the normal Windows shutdown procedure. Reconnect the speakers. Refer to the Compaq Hardware and Software Setup poster for detailed instructions. On the Taskbar, click the Volume and clear the Mute check box. Press the Power button to wake your Internet PC.
  • Page 116 Symptom Audio recordings DVD is not set up properly. from digital video camera sound is distorted. Audio CD or DVD See troubleshooting topic CD or DVD in this section. does not play. ¶ Volume icon is Multimedia settings have been missing from changed.
  • Page 117 13-4 Troubleshooting Guide Symptom CD or DVD drive CD has been inserted upside cannot read a disc or down. takes too long to The DVD drive will take longer start. to start because it has to determine the type of media, such as audio or video being played, before it can begin playing.
  • Page 118 Enter key. The following message is displayed: ‘SYSTEM TRANSFERRED’. This task will restore the system files to your hard drive. 4. Restart your Internet PC. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. 13-5 Solution...
  • Page 119 Use another diskette or compress the file to reduce the size. When saving information to the diskette drive, verify you are using the correct drive letter. Replace the damaged diskette. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Solution...
  • Page 120 4. Select desired options, and click Start to begin formatting the diskette. Check the type of drive you have and use the correct diskette type. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Reinstall your Zip drive driver.
  • Page 121 Windows redetect the SuperDisk driver. Verify that the disk is a SuperDisk, 720K, or 1.44MB diskette. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Use the SuperDisk Copy Disk program included on the SuperDisk Tools Kit to copy the SuperDisk.
  • Page 122 Internet PC. Press any key or move mouse to make screen display. Press the Power button to wake your Internet PC. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. 13-9 Solution Solution...
  • Page 123 13-10 Troubleshooting Guide Symptom Display only fills part If you are using a Flat-Panel of the screen. Monitor (available on select models), your resolution settings are not set properly. Display is too faint. Brightness and contrast controls are not set properly. Resolution cannot be Windows does not detect adjusted to desired...
  • Page 124 Internet PC, press the Power button again. Run the Windows Maintenance Wizard to repair the drive. Refer to Maintaining Your Internet PC in the User’s Guide. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Close one or more programs and retry.
  • Page 125 Telephone Line to Wall Jack (from Internet PC to wall). Verify your Web browser is installed and set up to work with your ISP. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Log in to AOL and launch your desired program.
  • Page 126 Symptom Internet takes too Modem is not set up properly. long to download Web sites. Symptom Keyboard commands Keyboard connector is not and typing are not properly connected. recognized by Internet PC. Program in use has stopped responding to commands. Troubleshooting Guide Internet Problem...
  • Page 127 Remove roller ball cover from bottom of mouse and clean with mouse cleaning kit available in most computer stores. Replace mouse. Call a Compaq Authorized Service Provider. See your Warranty Statement for details. Solution...
  • Page 128 Reconnect the power plug to rear of Internet PC and wall outlet. Refer to Checking Your Connections in the User’s Guide, or call a Compaq Authorized Service Provider for assistance. Refer to your Warranty Statement for details. Test the outlet by connecting a different electrical device to outlet.
  • Page 129 4. Restart your Internet PC. If this task does not restart your Internet PC, call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Verify the installation of memory modules by calling a Compaq Authorized Service Provider .
  • Page 130 Enter key. The following message will be displayed: ‘SYSTEM TRANSFERRED’. This task will restore the system files to your hard drive. 4. Restart your Internet PC. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. 13-17 Solution...

  • Page 131: Contacting A Compaq Authorized Service Provider

    13-18 Troubleshooting Guide Contacting a Compaq Authorized Service Provider If you were unable to fix your Internet PC using this troubleshooting guide, refer to the Warranty Statement that came with your computer for the technical support telephone numbers.

  • Page 132: Safety And Comfort

    The following pages describe proper workstation setup, posture, and health and work habits for computer users. In addition, this Guide contains product safety information applicable to all Compaq products. Safety and Comfort 14-1...

  • Page 133: Promoting A Safe And Comfortable Work Environment

    14-2 Safety and Comfort Promoting a Safe and Comfortable Work Environment Posture, lighting, furniture, work organization, and other work conditions and habits may affect the way you feel and how well you work. By adjusting your work environment and personal practices, you may be able to minimize fatigue and discomfort, and reduce the risk of resulting strains that some scientists believe can lead to injury.

  • Page 134: Key Principles

    Key Principles To promote safety and comfort, follow these principles whenever you use your computer. Adjust Adjust your body position and your work equipment. There is no one “right” position. Find your comfort zone, as described in this Section, and when working at your computer, frequently adjust within this zone.

  • Page 135: Finding Your Comfort Zone

    14-4 Safety and Comfort Finding Your Comfort Zone A Range of Positions Rather than working in a single posture, find your comfort zone. Your comfort zone is a range of positions that is generally appropriate and comfortable for your given work situation. Move Sitting still for long periods can cause discomfort and muscle fatigue.
  • Page 136 Different Tasks, Different Postures Your choice of posture within your comfort zone may vary with your task. For example, you may find a reclined posture most comfortable for computer tasks, and a more upright posture more comfortable for tasks requiring frequent reference to papers or books.

  • Page 137: Feet, Knees, And Legs

    14-6 Safety and Comfort Feet, Knees, and Legs Make sure your feet can rest solidly and comfortably on the floor while sitting. Use an adjustable work surface and chair that allow your feet to rest firmly on the floor, or use a footrest. If you use a footrest, be sure it is wide enough to accommodate different leg positions within your comfort zone.

  • Page 138: Back

    Back Use your chair to fully support your body. Distribute your weight evenly and use the entire seat and backrest to support your body. If your chair has adjustable low back support, match the contours of the chair’s backrest to the natural curve of your lower spine.

  • Page 139: Forearms, Wrists, And Hands

    14-8 Safety and Comfort Forearms, Wrists, and Hands Keep your forearms, wrists, and hands aligned in a straight, neutral position, whether you are working at a desk or table, or sitting on a couch or bed. Avoid bending or angling your wrists while typing or using a pointing device. Don't Anchor Your Wrists When typing, do not anchor or rest your wrists on your work surface, your thighs, or a palm rest (sometimes called a wrist rest).

  • Page 140: Shoulders And Elbows

    WRONG! Don’t angle your wrists; this may cause unnecessary strain. Split Keyboards HINT: If you find it difficult to type with a straight, neutral wrist position, you may want to try a split keyboard. Be aware, however, that improper setup or posture while using a split keyboard can increase bending in your wrists.

  • Page 141: Eyes

    14-10 Safety and Comfort Eyes Working at your computer for long periods can be a visually demanding task and may cause your eyes to become irritated and fatigued. Therefore, you should give special attention to vision care, including the following recommendations: Resting Your Eyes Give your eyes frequent breaks.

  • Page 142: Arranging Your Work Area

    Safety and Comfort 14-11 Arranging Your Work Area You may find a range of monitor heights that allows your head to be balanced comfortably over your shoulders. Monitor You will reduce eye strain and muscle fatigue in your neck, shoulders, and upper back by properly positioning your monitor and adjusting its angle.
  • Page 143 14-12 Safety and Comfort Tilting the Monitor Tilt the monitor so that it faces your eyes. In general, the monitor screen and your face should be parallel to each other. To check for correct monitor tilt, have someone hold a small mirror in the center of the viewing area. When sitting in your normal work posture, you should be able to see your eyes in the mirror.

  • Page 144: Keyboard And Pointing Device

    Eliminating Glare and Reflections on Your Monitor Take the time to eliminate glare and reflections. To control daylight, use blinds, shades, or drapes, or try other glare-reducing measures. Use indirect or reduced lighting to avoid bright spots on your display screen. If glare is a problem, consider these actions: Move your monitor to a place where glare and bright reflections are eliminated.
  • Page 145 14-14 Safety and Comfort Adjusting the Keyboard Height and Slope Your elbow height should be near the height of your keyboard’s home row (see illustration under “Shoulders and Elbows”). Adjust your keyboard slope so that your wrists are straight. Aligning the Mouse and Keyboard When using a mouse or detached trackball, position the device immediately to the right or left of your keyboard.

  • Page 146: Arm Supports And A Palm Rest

    Arm Supports and a Palm Rest You may find that supports for your forearms or hands allow you to be more relaxed and comfortable. Using Arm Supports Some chairs and desks provide padded areas for resting your arms. You may find it comfortable to rest the middle of your forearms on these supports while typing, pointing, or pausing.

  • Page 147: Papers And Books

    14-16 Safety and Comfort Papers and Books Select a work surface or surfaces that are large enough to hold the computer equipment and any additional items required for your work. To help minimize eye fatigue, position any materials to which you frequently refer at about the same viewing distance.

  • Page 148: Phone

    Phone Cradling your phone between your ear and shoulder may lead to neck, shoulder, and back discomfort. If you use your phone a lot, try using a headset or positioning your phone so you pick it up with your non-dominant hand. This frees your dominant hand for note-taking.

  • Page 149: Working In Comfort

    14-18 Safety and Comfort Working in Comfort Using a Notebook Computer Maintaining a high level of comfort when using a notebook computer may be more challenging than when using a desktop computer. Therefore, you should be especially alert to your body’s signals, such as any feeling of discomfort. Also, be sure to adhere to the key principles presented earlier in this Section.

  • Page 150: Typing Style

    Being Inventive Use pillows, blankets, towels, and books to: Raise the height of your seat. Create a footrest, if needed. Support your back. Raise your computer to elevate the keyboard and display. Provide arm supports, if you are working on a couch or bed. Provide padding wherever needed.
  • Page 151 14-20 Safety and Comfort Keep it Light If your typing is on the heavy side, teach yourself to lighten up. Press the keys more gently. “Hunt-and-Peck” Typing Non-touch-typing causes the neck to bend forward repeatedly. To minimize this repetitive movement, learn how to touch-type so you don’t need to look down at the keyboard as often.

  • Page 152: Pointing Style

    Pointing Style Use your whole arm and shoulder to move the mouse, not just your wrist. Don’t rest or anchor your wrist while using your pointing device; keep your wrist, arm, and shoulder free to move. Adjusting Software Controls You can use the software control panel to adjust the properties of your pointing device.

  • Page 153: Using A Keyboard On A Sofa

    14-22 Safety and Comfort Pointing Comfort When using a mouse or trackball, hold it loosely. Keep your hand relaxed, and click the buttons using a light touch. When you are not using your pointing device, don’t hold onto it; let it go. Switch Hands To give your hand a break, you may choose to control your mouse or trackball with the opposite hand for a while.

  • Page 154: Taking Breaks And Varying Your Tasks

    RIGHT! Experiment with positioning pillows under your forearms; they may help keep your shoulders relaxed and your wrists straight. Even on a sofa Remember to properly support your lower back. Avoid slouching. Be sure not to recline too much; this may fatigue your neck and upper back. AVOID! Don't bend or angle your wrists.
  • Page 155 14-24 Safety and Comfort Vary Your Tasks Examine your work habits and the types of tasks you perform. Break up the routine and try to vary your tasks during the day. By doing so, you may avoid sitting in one position or performing the same activities continuously for several hours using your hands, arms, shoulders, neck, or back.

  • Page 156: Monitoring Your Health Habits And Exercise

    Monitoring Your Health Habits and Exercise The comfort and safety of working at your computer can be affected by your general state of health. Studies have shown that a variety of health conditions may increase the risk of discomfort, muscle and joint disorders, or injuries. These preexisting conditions include: Hereditary factors Arthritis and other connective tissue disorders...

  • Page 157: Organizing Your Adjustments

    14-26 Safety and Comfort Organizing Your Adjustments The order in which you follow the advice in the proceeding chapters depends on the adjustability of your work surface. If your work surface height adjusts, then systematically adjust yourself and your computer “from the ground up.” If you have a fixed desk or table, systematically adjust yourself and your computer “from the top down.”...

  • Page 158: Self-Check

    Self-Check To increase your comfort and reduce potential safety risks, use this checklist to help you evaluate your work posture and habits. Seated Position Have you found a range of seated postures that are most comfortable for you? Are you changing postures within your “comfort zone” throughout the day, especially in the afternoon? Are your feet firmly planted? Are the undersides of your thighs near your knees free of pressure?

  • Page 159: Eyes

    14-28 Safety and Comfort Eyes Do you rest your eyes frequently by focusing on a distant point ? Do you get your eyes examined regularly by a vision care specialist? Do you blink enough? If you wear bifocals or trifocals, do you avoid tilting your head back to see the monitor? Typing Style Are you training yourself to lighten up when you find you are pounding on the...

  • Page 160: Monitor

    Monitor Is your monitor positioned in front of you and at a comfortable viewing distance, about arm’s length? Or if you look at a paper document more than your monitor, is your document holder in front of you with your monitor to one side? Are the text and images on your monitor easily visible in a comfortably seated position?

  • Page 161: General Prevention

    14-30 Safety and Comfort General Prevention Do you take breaks and walk around briefly, at least once per hour? Do you exercise regularly? Periodically, do you take inventory of the stress in your life and change what is within your control to change? If you experience any symptoms that you think may relate to your using a computer, whether you experience them during work or at other times, have you consulted a doctor and, if available, your company’s health and safety...

  • Page 162: Electrical And Mechanical Safety Information

    Support for your area. Product Safety Policy and General Practice Compaq products are designed and tested to meet IEC 950, the Standard for the Safety of Information Technology Equipment. This is the International Electrotechnical Commission's safety standard covering the type of equipment that Compaq manufactures.

  • Page 163: Installation Requirements

    Noise, ionizing, laser, ultrasonic wav Installation Requirements Compaq products operate safely when used according to their marked electrical ratings and product usage instructions. Use facilities that comply with the following electrical codes to ensure the safe operation of Compaq products:...

  • Page 164: General Precautions For Compaq Products

    To reduce the risk of fire, bodily injury, and damage to the equipment, observe the following precautions. Damage Requiring Service Unplug the product from the electrical outlet and take the product to a Compaq authorized service provider under the following conditions: The power cord, extension cord, or plug is damaged.
  • Page 165 14-34 Safety and Comfort Servicing Except as explained elsewhere in the Compaq documentation, do not service any Compaq product yourself. Opening or removing covers that are marked may expose you to electric shock. Service needed on components inside these compartments should be done by a Compaq authorized service provider.
  • Page 166 Your computer may contain an internal battery-powered real-time clock circuit. Do not attempt to recharge the battery, disassemble it, immerse it in water, or dispose of it in fire. Replacement should be done by a Compaq authorized service provider using the Compaq spare part for the computer.
  • Page 167 In some countries, the product cord set may be equipped with a wall plug having overload protection. This is a safety feature. If the plug needs to be replaced, be sure the Compaq authorized service provider uses a replacement plug specified by the manufacturer as having the same overload protection as the original plug.
  • Page 168 When replacement parts are required, be sure the service provider uses replacement parts specified by Compaq. Safety Check Upon completion of any service or repairs to the product, have your Compaq authorized service provider perform safety checks to determine that the product is in proper operating condition.

  • Page 169: Precautions For Portable Computer Products

    Safety Interlocks and Enclosures To prevent access to areas containing hazardous energy levels, some servers are provided with enclosures and safety interlocks. Many Compaq servers are interlocked so that the power supply is disabled when the enclosure cover is removed. For servers provided with safety interlocks, observe the following precautions: Do not remove enclosure covers or attempt to defeat the safety interlocks.
  • Page 170 Do not move large racks by yourself. Due to the height and weight of the rack, Compaq recommends a minimum of two people to accomplish this task. Before working on the rack, be sure the leveling jacks (feet) extend to the floor and that the full weight of the rack rests on the floor.

  • Page 171: Precautions For Products With External Television Antenna Connectors

    Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment. Compatibility Compaq television tuner cards with antenna connections should be used only with Compaq personal computers that are intended for home use. External Television Antenna Grounding...
  • Page 172 Lightning Protection To protect a Compaq product during a lightning storm or when it will be unattended and unused for long periods of time, unplug the product from the electrical outlet and disconnect the antenna or cable system. This prevents damage to the product due to lightning and power line surges.

  • Page 173: Antenna Grounding

    14-42 Safety and Comfort Antenna Grounding This reminder is provided to call the CATV (cable television) system installer’s attention to Section 820-40 of the NEC (National Electrical Code), which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

  • Page 174: Precautions For Products With Modems, Telecommunications, Or Local Area Network Options

    Precautions for Products with Modems, Telecommunications, or Local Area Network Options In addition to the general precautions described earlier in this section, be sure to observe the following precautions when operating telecommunications and network equipment. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment.

  • Page 175: Precautions For Products With Laser Devices

    14-44 Safety and Comfort Precautions for Products with Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for a Class 1 laser product.

  • Page 176: Laser Information

    Laser Product Label The following label or equivalent is located on the surface of your laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm + / - 35 nm Divergence 53.5 degrees + / - 0.5 degrees Angle...

  • Page 177: For More Information

    14-46 Safety and Comfort For More Information If you want more information about arrangement of work space and equipment or safety standards, consult the following references: "American National Standard for Human Factors Engineering of Visual Display Terminal Workstations," ANSI/HFS Standard No. 100-1988. Human Factors Society, Inc., P.O.
  • Page 178 Safety and Comfort 14-47 International Standards Organization (ISO) Central Secretariat International Organization for Standardization 1, rue de Varembé Case postale 56 CH-1211 Genève 20, Switzerland TEL: +41 22 749 01 11 FAX: +41 22 733 34 30 http://www.iso.ch http://www.iso.ch/infoe/stbodies.html EMAIL: central@iso.ch National Safety Council Library 1121 Spring Lake Dr.
  • Page 179 14-48 Safety and Comfort...

  • Page 180: Government Approvals

    Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables...

  • Page 181: Declaration Of Conformity For Products Marked With The Fcc Logo (United States Only)

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product, call 800.652.6672 (800.OK.COMPAQ) or contact: Compaq Computer Corporation P.O.

  • Page 182: Telecom Network Approvals

    Modem Statement from Product Label As an alternative to viewing the approval information on your product, country approval information may also be found on the Compaq Web site. To view this approval information, visit www.compaq.com and perform a site search for the words, “telecom network approvals.”...

  • Page 183: Ringer Equivalence Number (Ren)

    15-4 Government Approvals Ringer Equivalence Number (REN) The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of the devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0).

  • Page 184: Telephone Consumer Protection Act Of 1991

    CAUTION: Do not dispose of batteries with general household waste. To dispose of them or recycle them, use the public collection system in accordance with local regulations or return them to Compaq, an authorized Compaq Partner, or the point- of-sale. In North America, dispose of nickel-metal-hydride or lithium-ion batteries by taking advantage of the Compaq battery recycling program.

  • Page 185: Power Cords

    In addition, the diameter of the wire must be a minimum of 0.75 mm AWG, and the length of the cord must be between 5 feet (1.5 m) and 6.5 feet (2 m). If you have questions about the type of power cord to use, contact your Compaq- Authorized Service Provider.
  • Page 186 Circular Numerical Aperture 0.45 +/- 0.04 WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 187: Using The Computer

    15-8 Government Approvals Using the Computer WARNING: A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment. These persons may experience seizures while watching some kinds of television pictures or playing certain games, including games played on the Internet PC.

  • Page 188: Locating The Regulatory Compliance Markings Labels

    Other labels containing safety or regulatory information about your specific computer are located on the inside and outside of your computer. The following illustrations show typical Regulatory Compliance Markings labels that apply to your Compaq personal computer. Typical Agency Label Manufacturing Site...

  • Page 189: Energy Compliance

    Your computer may not meet these guidelines if it is not marked with the Energy Star logo. Compaq Internet PC products marked with the Energy Star Logo are compliant with Energy Star Computers Program 2.0 standard of the U.S. Environmental Protection Agency (EPA).

  • Page 190: Glossary

    Glossary-1 Glossary 10BaseT – Unshielded twisted pair cable used to connect computers on an Ethernet network. See Ethernet. American National Standards Institute (ANSI) – A private, non-profit organization that facilitates the development of national technical standards by establishing consensus among qualified public and private sector groups. American Standard Code for Information Interchange (ASCII) –...
  • Page 191 Glossary-2 boot – To start up a computer. During the start up process, information necessary for the computer to operate is loaded into the memory. browser – A program used to access and view information. See Web browser. bug – An error in computer program code. bulletin board –...
  • Page 192 – An automatic setting that a program uses unless alternative instructions are entered. desktop – See Windows desktop. desktop computer – A personal computer designed to be set up on a desk, as opposed to an easily-transportable notebook computer. Contrast laptop computer, notebook computer.
  • Page 193 – Electrical signals that carry data in the form of bits. Contrast analog. Digital Creativity Imaging Center (DCIC) – a set of easily accessible connectors situated on the front of select models of Compaq Internet PCs. digital subscriber line (DSL) – A broadband communication technology that utilizes the bandwidth not used for voice communications on standard telephone lines for data communications.
  • Page 194 Glossary-5 diskette drive – A device that enables a computer to read data from and write data to diskettes. Disk Operating System (DOS) – The generic name for the Microsoft Disk Operating System (MS-DOS). DOS – See Disk Operating System. double-click –...
  • Page 195 Glossary-6 extranet – An intranet that is accessible to those not part of the organization by special permission. See intranet. File Transfer Protocol (FTP) – An instruction set that specifies how files are downloaded or uploaded. See download, upload. floppy – Informal term for diskette. Also known as 3.5" floppy. See diskette. FTP –...
  • Page 196 hibernation – Applies to notebook computers only. A state of decreased power consumption. When the notebook computer enters this state, the contents of the memory are automatically written to the hard disk for safe storage. Your notebook computer automatically enters hibernation if any of the following events occur: The notebook computer has been in the Sleep mode for more than one hour (while connected to battery power only).
  • Page 197 Glossary-8 IEEE – See Institute of Electrical and Electronics Engineers. IEEE-1394 High Performance Serial Bus – A Plug-and-Play digital interface that allows up to 63 devices to be connected sequentially into a single external port. See daisy chain, IEEE-1394 port, Plug and Play. IEEE-1394 port –...
  • Page 198 Glossary-9 intranet – An information site usually implemented by businesses, schools, or other large institutions designed to provide information to members of the organization. An intranet can be thought of as a smaller, private version of the World Wide Web. See extranet. ISO –...
  • Page 199 Glossary-10 liquid crystal display (LCD) – A type of display that uses chemicals, or liquid crystals, that respond to polarized light and electrical signals. A notebook computer has a liquid crystal display. listserv – See mailing list. local area network (LAN) – Two or more computers linked together for the purpose of sharing resources, such as files, programs, or printers.
  • Page 200 Glossary-11 microprocessor – An integrated circuit on the system board that contains the entire central processing unit. May be considered the brain of the computer. The speed of a microprocessor is measured in megahertz. See hertz, megahertz. Microsoft Internet Explorer – A Web browser developed by the Microsoft Corporation;...
  • Page 201 – A device that transfers bits of data simultaneously through the eight separate wires in a parallel cable. Printers are often connected to a parallel port. partition – To format a hard disk so that it behaves as if it is two or more smaller hard disks. PC – Personal computer.
  • Page 202 Card. See Personal Computer Memory Card International Association. PCI – See Peripheral Component Interconnect. PCMCIA – See Personal Computer Memory Card International Association. peripheral – A device connected to a computer, such as a monitor or a printer. Peripheral Component Interconnect (PCI) – A local bus capable of transferring data at a maximum rate of 137 Mbps.
  • Page 203 Glossary-14 proprietary – Refers to software or hardware technology owned by a company or individual that has exclusive rights to it. protocol – A formal standard or instruction set. RAM – See memory. random access memory (RAM) – See memory. RAS –...
  • Page 204 Glossary-15 server – A specially configured computer running network software that provides access to network resources for client workstation computers. shortcut – An icon on the Windows desktop that provides a direct link to a program, directory, or file. Shortcuts are identifiable by the small arrow located in the lower left corner of the icon image.
  • Page 205 Glossary-16 Uniform Resource Locator (URL) – An Internet address that specifies the location of information. Also known as Universal Resource Locator. Universal Resource Locator (URL) – See Uniform Resource Locator Universal Serial Bus (USB) – A Plug-and-Play interface that allows up to 127 devices to be connected sequentially into a single external USB port.
  • Page 206 Glossary-17 wide area network – Geographically separated computers linked together for the purpose of sharing resources, such as data. The Internet is the largest wide area network in the world. Contrast local area network. Windows NT – See Microsoft Windows NT. Windows desktop –...
  • Page 207 Glossary-18...

  • Page 208: Index

    Class B digital device See government approvals cleaning exterior surfaces 10-1 the keyboard 10-1 the monitor 10-1 the mouse 10-1 Compaq Service Connection 12-1 Compaq Support 12-1 diagnostic testing equipment 12-3 Diagnostics 12-1 Internet Support 12-1 McAfee Anti-Virus 12-1 System Record 12-1...
  • Page 209 Index-2 files searching for 6-4 fixing problems 13-1 flat-panel monitor troubleshooting 13-9 game troubleshooting 13-11 government approvals CDRH regulations 15-6 class B digital device 15-1 real-time clock battery replacement 15-5 ringer equivalence number 15-4 safety 15-5 telephone consumer protection act of 1991 15-5 typical agency labels 15-9 hard drive activity light 4-3...
  • Page 210 keyboard Community 5-2, 9-4 Daily Destination 5-2, 9-4 Instant Answer 5-3, 9-5 Instant E-Mail 5-2, 9-4 Instant Internet 5-2, 9-4 Instant Search 5-2, 9-4 My Presario 5-2, 9-4 Online MarketPlace 5-3, 9-5 Retail Central 5-3 Secure E-Commerce/Featured Web Site 5-3, 9-5 laser safety 15-6 Laser safety See government approvals locked program...
  • Page 211 Index-4 real-time clock replacing the battery 11-18 real-time clock battery replacement See government approvals recovering from a locked program 3-2 a locked system 3-2 restarting the computer 3-2 Ringer Equivalence Number (REN) See government approvals safety 15-5 battery warning 15-5 laser safety 15-6 power cords 15-6 Safety See also government approvals...
  • Page 212 V.90 standard 8-1, 8-3 virus 7-2 McAfee Anti-Virus 12-1 volume troubleshooting 13-2 waking the computer 4-5 Web address Compaq address 9-1 Web browser defined 9-2 Microsoft Internet Explorer 9-3 using 9-3 web page 9-1 Web server 9-1 Web site 9-1, 9-2...
  • Page 213 Index-6...
  • Page 214 Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A., Brazil, Canada, Japan, Korea, Singapore, Taiwan, and the U.K. Compaq and Presario are registered in the U.S. Patent and Trademark Office.

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