Page 1 v1.0 111111111111111111111111111111111111111111111111111111111111 111111111111111111111111111111...
Page 2 Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
Page 3 This user guide walks you through all functions on the Whole Home Mesh Wi-Fi System, which can be managed on both the web UIs (for computers and mobile clients) and App. All the screenshots and product figures herein, unless otherwise specified, are taken from MX15 Pro. −...
Page 4 Website Email Revision History Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the user guide was introduced. Version Date Description V1.0 2023-1-18 Original publication.
Page 5: Table Of Contents
Contents Get to know your device ...................... 1 1.1 Product overview ........................2 1.2 Appearance ..........................3 1.2.1 LED indicator ........................3 1.2.2 Buttons and Ports ......................5 1.2.3 Label ..........................8 Web UI operations (computer) ..................... 9 2.1 Quick setup ........................... 10 2.1.1 Connect your primary node ..................
Page 6 2.4.5 Set up dual access connection ..................36 2.5 Wi-Fi settings ........................38 2.5.1 Basic settings ........................ 38 2.5.2 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ............39 2.5.3 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ............... 40 2.6 Client management .......................
Page 7 3.2 Registration and binding ..................... 133 3.2.1 Register a Tenda account.................... 133 3.2.2 Log in to Tenda WiFi App .................... 136 3.2.3 Bind the administrator account ................. 138 3.3 Quick setup ......................... 139 3.3.1 Connect your primary node to the internet ............... 139 3.3.2 Extend your network ....................
Page 8 3.6.12 DHCP server ......................192 3.6.13 Static IP reservation ....................193 3.6.14 DNS ........................... 196 3.6.15 IPTV........................... 197 3.6.16 MESH button ......................200 3.6.17 WPS .......................... 201 3.6.18 Port mapping ......................202 3.6.19 UPnP ......................... 205 3.7 System settings ........................206 3.7.1 Login password ......................
Page 9 4.5.5 Set up dual access connection ................... 246 4.6 Wi-Fi settings ........................248 4.6.1 Basic settings ......................248 4.6.2 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ............251 4.6.3 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ............. 252 4.7 Client management ......................
Page 10 5.4 Forgot my password ......................290 Appendixes ..........................291 A.1 Factory settings ........................291 A.2 Acronyms and Abbreviations ....................293...
Page 11: Get To Know Your Device
Document version: V1.0 Get to know your device This chapter introduces the product in the following sections: Product overview − Appearance −...
Page 12: Product Overview
Document version: V1.0 Product overview The Whole Home Mesh Wi-Fi System provides powerful Wi-Fi coverage and seamless roaming experience with multiple nodes working under one unified network. It features easy installation, free networking, and flexible management on both web UIs (for computers and mobile clients) and App.
Page 13: Appearance
Document version: V1.0 Appearance 1.2.1 LED indicator (MX15 Pro used for example) This product has only one LED indicator. Its behavior varies in different stages, as described in the following table.
Page 14 Document version: V1.0 LED indicator Stage Status Description Solid green System started Before networking Blinking green slowly Waiting for networking Connecting to other nodes in the same kit or waiting to connect to other nodes Blinking green slowly This status only exists during the first-time networking.
Page 15: Buttons And Ports
Document version: V1.0 1.2.2 Buttons and Ports MX3&EX3 MESH, WAN/LAN, LAN, PWR Jack/Port/Button Description Mesh button. − As a networking button: Press this button on this device for about 1 to 3 seconds. The LED indicator blinks green fast, which indicates the device is searching for another device to form a network.
Page 16 Document version: V1.0 MX6&EX6&MX12&EX12 MESH RESET LAN3/IPTV LAN2 WAN/LAN1 POWER Jack/Port/Button Description Mesh button. − As a networking button: Press this button on this device for about 1 to 3 seconds. The LED indicator blinks green fast, which indicates the device is searching for another device to form a network.
Page 17 Document version: V1.0 Jack/Port/Button Description POWER Power jack. MX15 Pro&EX15 Pro&MX21 Pro&EX21 Pro RESET MESH POWER Jack/Port/Button Description Reset button. When the device completes startup, hold down this button using a needle-like item RESET (such as a pin) for about 8 seconds, and then release it when the LED indicator blinks red fast.
Page 18: Label
Label The bottom label shows the login IP address, MAC address, serial number, SSID, and password of the device. The following figure shows the label of MX15 Pro as an example: Model: Specifies the device model. Power: Specifies the power of the device.
Page 19: Web Ui Operations (Computer)
− Wi-Fi settings Client management − Parental control − − More advanced settings Some functions and operations are also available on the Tenda WiFi App and web UI (mobile client). For details, see App operations Web UI operations (mobile client).
Page 20: Quick Setup
− For MX6/EX6/MX12/EX12, connect to the WAN/LAN1 port. − For MX15 Pro/EX15 Pro/MX21 Pro/EX21 Pro, connect to any of 1, 2 and 3 ports. Power on your modem. Step 3 Power on the primary node, and wait until the LED indicator blinks green.
Page 21: Connect Your Primary Node To The Internet
− For MX6/EX6/MX12/EX12, connect to the WAN/LAN1 port. − For MX15 Pro/EX15 Pro/MX21 Pro/EX21 Pro, connect to any of 1, 2 and 3 ports. Power on the primary node, and wait until the LED indicator lights solid green. Step 3 ---End 2.1.2...
Page 22 Document version: V1.0 Click Start Now. Step 3 The system will automatically detects your internet connection type. If the internet detection is normal, the following page is displayed and you can − continue the setup in Step 4. If the internet detection fails, the following page is displayed. Rectify the fault as −...
Page 23 Document version: V1.0 Set ISP Type, Internet Connection Type and other parameters as required. Then, click Step 4 Next. For MX3/EX3/Mesh3X, you can click Import PPPoE user name and password from your original router to see how to import PPPoE user name and password from your original router. After you import your PPPoE user name and password into the router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password will be set automatically.
Page 24 Document version: V1.0 Parameter description Parameter Description Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and Manual. Parameters required for each option may differ. The available options may vary with models. Refer to the product that you purchased. Refer to the following to choose your connection type: −...
Page 25 Document version: V1.0 Parameter Description This parameter is required only when ISP Type is set to Russia. It specifies how the WAN port DNS address is obtained, which is Auto by default. DNS Settings − Auto: The Mesh device obtains a DNS server address from the DHCP server of the upstream network automatically.
Page 26 Document version: V1.0 If the following information is displayed, the quick setup for internet access is finished. Step 6 Click Complete. ---End Now you can access the internet with: Wired devices: Connect to the LAN ports of your node − −...
Page 27: Extend Your Network
Document version: V1.0 2.1.3 Extend your network Upon your first login, the information instructing how to extend the network with secondary nodes in the same kit is displayed. To extend the network with other nodes, see Add a node. To extend your network with secondary nodes in the same kit: Connect secondary nodes by following the instructions displayed.
Page 28: Web Ui (Computer)
For MX6/EX6/MX12/EX12, connect to the LAN2 or LAN3/IPTV port. − For MX15 Pro/EX15 Pro/MX21 Pro/EX21 Pro, connect to any of 1, 2 and 3 ports. Start a browser on the computer and enter tendawifi.com in the address bar to access Step 2 the web UI.
Page 29: Log Out Of The Web Ui (Computer)
Document version: V1.0 2.2.2 Log out of the web UI (computer) If you log in to the web UI (computer) of the Mesh device and perform no operation within 5 minutes, the Mesh device logs you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.
Page 30: Network Status
Document version: V1.0 Network status This module allows you to view basic network information, including controller and agent information, and perform quick setup on nodes, such as adding a node, one-click optimization, rebooting all nodes, and turning on/off all indicators. This section includes the following parts: −...
Page 31: Network Topology
Document version: V1.0 Description Indicates the number of available Wi-Fi networks. Indicates the Wi-Fi name and frequency band. Indicates the number of clients connected in the network, including secondary Mesh nodes. 2.3.2 Network topology To view the basic information of the network topology and perform quick operations: Log in to the web Step 1 Choose Network Status.
Page 32 Document version: V1.0 Description Used to Reboot all nodes. Used to Turn on/off all indicators. Controller information To view the information about and perform quick operations on the controller (primary node) and clients in the network: Log in to the web Step 1 Choose Network Status.
Page 33 − Ethernet Port Status: Indicates the status of the Ethernet ports of the primary node. Currently, this parameter is only available for Mesh15XP, MX15 Pro, EX15 Pro, Mesh21XEP, MX21 Pro and EX21 Pro. : Indicates that the port is connected and used as a WAN port.
Page 34 Document version: V1.0 Description This area displays the information and operation shortcuts of main network clients, including: − Client name: You can change the client name by clicking − IP Address: Indicates the IP address of the client. − MAC Address: Indicates the MAC address of the client. −...
Page 35 Document version: V1.0 ---End The following table describes the information and operation shortcuts displayed under Node Info. Parameter Description Indicates the name of a secondary node, which is Agent by default. You can change Node Name the name by clicking IP Address Indicates the IP address of a secondary node.
Page 36 Document version: V1.0 Choose Network Status. Then, click under Network Topology. Step 2 Follow the instructions displayed. Step 3 If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End If you cannot add a node by following the preceding instructions, try the following two methods by clicking Scanning networking or Wired networking shown in the following figure:...
Page 37 Document version: V1.0 Select a node, and click Add. Step 2 Wait until the ongoing process is complete. Step 3 If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End...
Page 38 Document version: V1.0 To perform wired networking: ◼ Click Wired networking and follow the instructions displayed. If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. One-click optimization To optimize the Wi-Fi network with one click: Log in to the web...
Page 39 Document version: V1.0 Turn on/off all indicators This operation prevails to LED indicator operations for each node and Smart power saving. To turn on/off indicators of all nodes by one click: Log in to the web Step 1 Choose Network Status. Then, click under Network Topology.
Page 40: Internet Settings
Document version: V1.0 Internet settings By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple users within the LAN. If you are configuring the Mesh device for the first time or after restoring it to factory settings, refer to Connect your primary node to the internet to configure the internet access.
Page 41 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description Indicates the internet connection status. − Connected: The internet connection is successful. Network Status − Other information (for example, No Ethernet cable is connected to the WAN port): The internet connection failed.
Page 42 Document version: V1.0 Parameter Description IPTV VLAN ID Server Name Displayed after you click Advanced if the connection type is PPPoE. They specify the PPPoE server name and PPPoE service name of the broadband service that you purchased. Service Name If you obtain the service name and server name from your ISP when purchasing the broadband service, you can change them on this page after completing the internet settings.
Page 43: Access The Internet With A Pppoe Account
Document version: V1.0 2.4.2 Access the internet with a PPPoE account If the ISP provides you with the PPPoE user name and password, you can choose this connection type to access the internet. The application scenario is shown below. Modem (such as optical modem) To access the internet with a PPPoE account: Log in to the web UI, and choose Internet Settings.
Page 44: Access The Internet Through A Dynamic Ip Address
Document version: V1.0 ---End If there is no response from the remote server, troubleshoot as prompted under Network Status on the Internet Settings page. 2.4.3 Access the internet through a dynamic IP address Generally, accessing the internet through a dynamic IP address is applicable in the following situations: Your ISP does not provide the PPPoE user name and password, or any other −...
Page 45: Access The Internet With A Set Of Static Ip Address Information
Document version: V1.0 Wait until the network status changes to Connected, then you can access the internet. ---End 2.4.4 Access the internet with a set of static IP address information When your ISP provides you with information including IP address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet.
Page 46: Set Up Dual Access Connection
Document version: V1.0 Wait until the network status changes to Connected, then you can access the internet. ---End 2.4.5 Set up dual access connection In countries like Russia, the ISP may require you to set up dual access. One is for access to the internet through PPPoE, PPTP or L2TP, and the other is for access to the “local”...
Page 47 Document version: V1.0 Set Address type, and fill in required parameters. Step 4 Click Connect. Step 5 Wait until the network status changes to Connected, then you can access the internet. ---End...
Page 48: Wi-Fi Settings
Document version: V1.0 Wi-Fi settings This section introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and encryption mode, and separating the 2.4 GHz and 5 GHz networking. This section includes the following parts: Basic settings − Separate the 2.4 GHz and 5 GHz Wi-Fi networks −...
Page 49: Separate The 2.4 Ghz And 5 Ghz Wi-Fi Networks
Document version: V1.0 Parameter Description Specifies the encryption mode supported by the Mesh device, including: − Not encrypted: Indicates that the Wi-Fi network is not encrypted and any clients can access the network without a password. This option is not recommended as it leads to low network security.
Page 50: Unify The 2.4 Ghz And 5 Ghz Wi-Fi Networks
Document version: V1.0 The following message is displayed, indicating that the settings are saved successfully. ---End Now you can connect to the Wi-Fi networks using different Wi-Fi names and passwords. 2.5.3 Unify the 2.4 GHz and 5 GHz Wi-Fi networks The Mesh device supports 2.4 GHz and 5 GHz Wi-Fi networks.
Page 51 Document version: V1.0 Click Save. Step 4 The following message is displayed, indicating that the settings are saved successfully. ---End Now you can connect to the Wi-Fi networks using the same Wi-Fi name and password.
Page 52: Client Management
Document version: V1.0 Client management This section describes how to manage your clients, including: View client information − Change a client name − − Add a client to the blacklist Remove a client from the blacklist − Delete an offline client −...
Page 53 Document version: V1.0 Item Description This area displays the information and operation shortcuts of main network clients, including: − Client name: You can change the client name by clicking − IP Address: Indicates the IP address of the client. − MAC Address: Indicates the MAC address of the client.
Page 54: Change A Client Name
Document version: V1.0 2.6.2 Change a client name You can change the names of all clients connected to the network on the web UI. Here changing the name of main network client is used as an example. The operations for changing other client names are similar.
Page 55: Remove A Client From The Blacklist
Document version: V1.0 Click OK. Step 3 The client is removed from the device list and displayed on the blacklist now. − If you blacklist a wired client, the wired client will fail to access the network. − If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the Mesh device again.
Page 56: Delete An Offline Client
Document version: V1.0 Click Remove from the blacklist under Operation in the line of the client to be removed Step 3 from the blacklist. Click OK. Step 4 The client is removed from the blacklist and displayed in Main Network Device, Guest Device or Offline Device now.
Page 57: Parental Control
Document version: V1.0 Parental control This function allows you to configure various parental control rules to control access to certain websites or block certain clients from accessing the internet. This section includes the following parts: Create a parental control rule −...
Page 58 Document version: V1.0 Click Add Parental Control Rule or Add. Step 2 Set the parameters as required. Step 3 A maximum of 10 control periods and 10 URLs can be added. Click Save. Step 4 The parental control rule that you set is displayed on the Parental Control page. ---End The following table describes the parameters under Add Parental Control Rule.
Page 59 Document version: V1.0 Parameter description Parameter Description Group Name Specifies the name of the client group that the parental control rule applies to. Selected clients Specifies the clients that the parental control rule applies to. Time n Specifies whether the parental control rule takes effect in the specified period. Available when Control Period is enabled.
Page 60 Document version: V1.0 Select the clients to which this parental control rule is applied, and click Save. Step 5 Enable Time 1. Step 6 Specify the period during which the target websites are blocked, which is 08:00 to 22:00 Step 7 on weekends in this example.
Page 61: Other Operations On The Parental Control Rules
Document version: V1.0 Click Save. Step 11 The following page is displayed, and your kid can access any websites except for Facebook, Twitter, YouTube and Instagram from 8:00 to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends. ---End 2.7.2 Other operations on the parental control rules...
Page 62: More
Document version: V1.0 More This section describes other settings you may need when using the Mesh device, including: Router information − − Guest Wi-Fi Working mode − − IPv6 − Network diagnosis TR069 − − Smart power saving Advanced Wi-Fi Settings −...
Page 63 Document version: V1.0 ---End...
Page 64 Document version: V1.0 Basic information In this part, you can view basic information about the primary node, as described in the following table. Parameter description Parameter Description Product Model Specifies the model of the primary node. System Time Specifies the current system time. Runtime Specifies the network connection time of the primary node.
Page 65 Document version: V1.0 LAN information In this part, you can view LAN information of the primary node, as described in the following table. Parameter description Parameter Description Specifies the LAN IP address of the primary node, which is also the IP address IP Address for logging in to the web UI of the primary node.
Page 66 Document version: V1.0 Parameter Description Specifies the WAN IPv6 address of the primary node. IPv6 WAN Address After the IPv6 function is configured, the WAN port of the primary node obtains a global unicast IPv6 address or a tunnel address. Default IPv6 Gateway Specifies the default IPv6 gateway of IPv6 network.
Page 67: Guest Wi-Fi
Document version: V1.0 2.8.2 Guest Wi-Fi Overview In this module, you can enable or disable the guest network function and change the Wi-Fi name and password of the guest network. A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and is isolated from the main network.
Page 68 Assume that:  Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.  Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245.  The shared bandwidth for guests: 8 Mbps. To achieve such a goal: Log in to the web UI Step 1 Choose More >...
Page 69: Working Mode
Document version: V1.0 During the 8 hours after the configuration, guests can connect their WiFi-enabled devices, such as smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared bandwidth of 8 Mbps. ---End 2.8.3 Working mode You can select a working mode for the Mesh device on this page. The Mesh device can work in the router mode and access point (AP) mode.
Page 70 Document version: V1.0 For users who need to specify the network connection mode, select the router mode. For users who use an upstream router, select the mode. Router mode By default, all nodes work in the router mode. All functions are available in this mode. If you want to switch from the router mode to AP mode, see mode.
Page 71 Document version: V1.0 Click OK. Step 4 Wait until the devices are restarted. Step 5 Log in to the web UI of the Mesh device again, and navigate to Network Status to check Step 6 whether the router mode is configured successfully as shown below.
Page 72 Document version: V1.0 ---End AP mode When you have a smart home gateway that only provides wired internet access, you can set the Mesh device to work in AP mode to provide wireless coverage. When the Mesh device is set to AP mode: −...
Page 73 Document version: V1.0 Click OK. Step 4 Wait until the devices are restarted. Step 5 Connect the upstream device, such as a gateway, to any port of the Mesh device. Step 6...
Page 74 Document version: V1.0 Any port Any port Smart home gateway Log in to the web UI of the Mesh device again, and navigate to Network Status to check Step 7 whether the AP mode is configured successfully as shown below. ---End If there is another network device with the same login domain name (tendawifi.com) as the Mesh device, log in to the upstream router and find the IP address obtained by the Mesh device in the client...
Page 75: Ipv6
Document version: V1.0 If you cannot access the internet, try the following solutions: − Ensure that the original router is connected to the internet successfully. − Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the Mesh device.
Page 76 Document version: V1.0 Smart home gateway Configuration procedure: Log in to the web Step 1 Choose More > IPv6. Step 2 Enable the IPv6 function. Step 3 Set Internet Connection Type to DHCPv6. Step 4 Click Save. Step 5 The following message is displayed, indicating that the settings are saved successfully. ---End Verification: You can ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses...
Page 77 Document version: V1.0 Enter ping 240c::6666 and press Enter. Step 3 ---End As shown in the following figure, if the number of packets received is not 0, the Mesh device accesses the IPv6 network successfully. If the IPv6 network fails, try the following solutions: −...
Page 78 Document version: V1.0 Parameter description Parameter Description Specify the PPPoE user name and password provided by your ISP. PPPoE Username PPPoE Password IPv4 and IPv6 services share the same PPPoE account. The following message is displayed, indicating that the settings are saved successfully. ---End Verification: You can ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses...
Page 79 Document version: V1.0 If the IPv6 network fails, try the following solutions: − Ensure that clients connected to the Mesh device obtain their IPv6 address through PPPoEv6. − Consult your ISP for help. Static IPv6 address When your ISP provides you with information including IPv6 address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Page 80 Document version: V1.0 Parameter Description Default IPv6 Gateway If your ISP only provides one DNS address, leave the secondary Primary IPv6 DNS IPv6 DNS blank. Secondary IPv6 DNS The following message is displayed, indicating that the settings are saved successfully. ---End Verification: You can ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses...
Page 81: Network Diagnosis
Document version: V1.0 2.8.5 Network diagnosis This function is available only for some models. If it is not displayed on your web UI, it is unavailable for the product that you purchased. If the network fails or the internet lag is severe, you can choose More > Network Diagnosis to troubleshoot the fault.
Page 82: Tr069
Document version: V1.0 Check the diagnosis result and click Optimize to rectify the faults. Step 4 ---End 2.8.6 TR069 This function is available only for some models. If it is not displayed on your web UI, it is unavailable for the product that you purchased.
Page 83 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description TR069 Used to enable or disable the TR069 function. Specifies the domain name of the ACS. Specifies the user name used to authenticate the Mesh device ACS Username when the Mesh device connects to the ACS using the CPE WAN management protocol.
Page 84 Document version: V1.0 Parameter Description Specifies the password used to authenticate the Mesh device ACS Password when the Mesh device connects to the ACS using the CPE WAN management protocol. Periodic Used to enable/disable the Mesh device to periodically inform Notification the ACS.
Page 85: Smart Power Saving
Document version: V1.0 2.8.7 Smart power saving WiFi schedule This function is available only for some models. If it is not displayed on your web UI, it is unavailable for the product that you purchased. Overview This WiFi Schedule function allows you to disable the Wi-Fi networks of the Mesh device at specified periods.
Page 86 Document version: V1.0 Parameter description Parameter Description WiFi Schedule Specifies whether to enable or disable the WiFi Schedule function. Turn Off at Specifies the period during which the Wi-Fi networks are disabled. Repeat Specifies the days on which the Wi-Fi networks are disabled during the specified period. Set a WiFi schedule Assume that you want to disable the Wi-Fi networks from 22:00 to 7:00 every day.
Page 87: Advanced Wi-Fi Settings
Document version: V1.0 To configure the power saving mode: Log in to the web Step 1 Choose More > Smart Power Saving > LED Indicator. Step 2 Set LED Indicator as required. Step 3 To turn on all indicators, select Enable. −...
Page 88 Document version: V1.0 The following table describes the parameters displayed on this page.
Page 89 Document version: V1.0 Parameter description Parameter Description Specifies various protocols used for wireless transmission. The network modes vary with models. Refer to the product you purchased. 2.4 GHz Wi-Fi network supports the following modes: − 802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can connect to the 2.4 GHz WiFi network of the Mesh device.
Page 90 Document version: V1.0 Parameter Description Specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the default settings only when necessary. The bandwidth varies with models. Refer to the product you purchased. − 20MHz: Indicates that the channel bandwidth used by the Mesh device is 20 MHz.
Page 91 Document version: V1.0 Configure the WPS function on your WiFi-enabled devices within 2 minutes. Configuration Step 4 on various devices may differ (Example: HUAWEI P10). Find WLAN settings on your phone. Tap , and choose WLAN settings. Choose WPS connection.
Page 92 Wait until the WPS negotiation completes. Now the phone is connected to the Wi-Fi network. ---End MESH button You can use the MESH button to network your Tenda devices that support the Mesh function. On this page, you can enable or disable the MESH button as required.
Page 93: Network Settings
With this function disabled, you cannot form a network by using the MESH button on the device. However, you can use the Tenda WiFi App or web UI to add the device to a network. To enable or disable the MESH button:...
Page 94 Document version: V1.0 Assign static IP addresses to LAN clients. − The following table describes the parameters displayed on this page. Parameter description Parameter Description Specifies the LAN IP address of the Mesh device, which is also the LAN IP Address management IP address for logging in to the web UI of the Mesh device.
Page 95 Document version: V1.0 Parameter Description Specifies the valid duration of the IP address that is assigned to a client. When the lease time reaches half, the client will send a DHCP Request to the DHCP server for renewal. If the renewal succeeds, the lease is renewed based on the time of the renewal application.
Page 96 Document version: V1.0 If you select Manual, you need to set Device Name, MAC Address, and IP Address − manually. Click OK. Step 5 The following message is displayed, indicating that the settings are saved successfully. ---End A Virtual Private Network (VPN) is a private network built on a public network (usually the internet).
Page 97 Document version: V1.0 To access the configuration page, log in to the web UI of the Mesh device, and choose More > Network Settings > VPN. This function is disabled by default. When it is enabled, the page is shown as below. The following table describes the parameters displayed on this page.
Page 98 Document version: V1.0 Parameter Description User Name Specify the VPN user name and password, which the VPN user needs to enter when making PPTP dial-ups (VPN connections). Password Connection Status Specifies the connection status of the VPN connection. The available operations include: PPTP : Indicates that the PPTP user account is available.
Page 99 Document version: V1.0  Enable internet users to access resources of the FTP server Scenario: You have set up an FTP server within the LAN of the Mesh device. Goal: Open the FTP server to internet users and enable them to access the resources of the FTP server from the internet.
Page 100 Document version: V1.0 After completing the configuration, internet users can access the FTP server by following these steps: Click the icon at the bottom right corner on the desktop of another computer with Step 1 internet access, and then click Network settings. Choose VPN on the left side, and click Add a VPN connection.
Page 101 Document version: V1.0 Find the VPN connection added, and click Connect. Step 4 Click the icon on the desktop, and enter the address in the address bar to access the Step 5 FTP server, which is ftp://192.168.0.136:21 in this example.
Page 102 Document version: V1.0 Enter the user name and password for logging in to the FTP server, which are both Step 6 JohnDoe in this example, and click Log On. ---End By performing the steps above, internet users can access the resources on the FTP server. PPTP/L2TP client This series of Mesh devices can function as PPTP/L2TP clients and connect to PPTP/L2TP servers.
Page 103 Document version: V1.0 Parameter description Parameter Description PPTP/L2TP Client Used to enable or disable the PPTP/L2TP client function. Specifies the client type that the Mesh device serves as, either PPTP or L2TP. − PPTP: When the Mesh device is connecting to a PPTP server, select this Client Type option.
Page 104 Document version: V1.0 ---End When Connected is shown behind Status, you can access the VPN resources of your ISP. IPTV IPTV is the technology integrating internet, multimedia, telecommunication and many other technologies to provide interactive services, including digital TV, for family users by internet broadband lines.
Page 105 Specifies the IPTV port. It is required when STB is enabled. Ethernet Port Selection This parameter is available only for MX15 Pro/EX15 Pro/Mesh15XP/MX21 Pro/EX21 Pro/Mesh21XEP. Watch IPTV programs through the Mesh device Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV account and password from your ISP, but no VLAN information.
Page 106 Choose More > Network Settings > IPTV. Enable the STB function. Select the IPTV port for Ethernet Port Selection. Ethernet Port 2 is used as an example here. This substep is required only for MX15 Pro/EX15 Pro/Mesh15XP/MX21 Pro/EX21 Pro/Mesh21XEP. Click Save.
Page 107 Document version: V1.0 Click OK. Wait until the Mesh device is restarted. Configure the set-top box. Step 2 Use the IPTV user name and password to dial up on the set-top box. ---End After completing the configuration, you can watch IPTV programs on your TV. Watch multicast videos through the Mesh device Scenario: You have the address of multicast videos.
Page 108 Document version: V1.0 Enable the Multicast function. Step 3 Click Save. Step 4 ---End After completing the configuration, you can watch multicast videos on your terminal devices. WAN parameters When the Ethernet cable is intact and connected to the WAN port properly, but a prompt indicating that no Ethernet cable is connected to the WAN port is still shown on the Internet Settings page, you can try to change the Speed to 10 Mbps full duplex or 10 Mbps half duplex to solve the problem.
Page 109: Advanced
2.8.10 Advanced App remote management The Mesh device can be managed remotely using the Tenda WiFi App. The app remote management function is enabled by default. You can disable this function as required. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
Page 110 Description Specifies the ID of the Mesh node, which is automatically allocated. Cloud Account Specifies the account bound on your Tenda WiFi App. MAC address filter Overview With this function, you can blacklist clients by MAC addresses to prohibit them from accessing the internet through the Mesh device.
Page 111 Document version: V1.0 Only prohibit specified clients from accessing the internet Scenario: As an important test is coming, you want to prohibit your kid's phone from accessing the internet. Goal: Only prohibit your kid's phone from accessing the internet. Solution: You can configure the MAC address filter function to reach the goal. Assume that: Client MAC address...
Page 112 Document version: V1.0 Click OK. Step 6 The blacklisted client is displayed under Blacklist Device. Click Save. Step 7 The following message is displayed, indicating that the settings are saved successfully. ---End After the configuration is completed, only your kid's phone is prohibited from accessing the internet through the Mesh device.
Page 113 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description Used to enable or disable the ICMP flood attack defense. The ICMP flood attack means that, to implement attacks on the target host, the ICMP Flood Attack attacker sends a large number of ICMP Echo messages to the target host, which Defense...
Page 114 Document version: V1.0 DMZ host Overview A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for getting better and smoother experiences in video conferences and online games. You can also set the host of a server within the LAN as a DMZ host when in need of accessing the server from the internet.
Page 115 Document version: V1.0 Parameter Description DMZ Host IP Address Specifies the IP address of the host that is to be set as the DMZ host. An example of enabling internet users to access LAN resources Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet.
Page 116 Document version: V1.0 Enter the IP address of the host, which is 192.168.0.136 in this example. Click Save. Assign a fixed IP address to the host where the server locates. Step 3 Choose More > Network Settings > LAN Settings. Click Add.
Page 117 Document version: V1.0 In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the Mesh device in WAN port information. If the default intranet service port number is 80, change the service port number to an uncommon one (1025–65535), such as 9999.
Page 118 Document version: V1.0 Remote web management Overview Generally, the web UI of the Mesh device can only be accessed on clients that are connected to the Mesh device by a LAN port or wirelessly. When you encounter a network fault, you can ask for remote technical assistance after enabling the remote web management function, which improves efficiency and reduces costs and efforts.
Page 119 UI can also be accessed through “http://Domain name of the Mesh device’s WAN port:Port number”. An example of enabling Tenda technical support to access and manage the web UI Scenario: You encounter a problem in configuring the Mesh device, and the Mesh device can access the internet.
Page 120 The following message is displayed, indicating that the settings are saved successfully. ---End When the configuration is complete, the Tenda technical support can access and manage the web UI of the Mesh device by visiting “http://202.105.106.55:8888” on the computer. Static routing...
Page 121 Document version: V1.0 To access the configuration page, log in to the web UI of the Mesh device, and choose More > Advanced > Static Routing. The following table describes the parameters displayed on this page. Parameter description Parameter Description Specifies the IP address of the destination network.
Page 122 Document version: V1.0 An example of adding a static routing rule Scenario: You have a Mesh device and another two routers. Router1 is connected to the internet and its DHCP server is enabled. Router2 is connected to an intranet and its DHCP server is disabled. Goal: You can access both the internet and intranet at the same time.
Page 123 Document version: V1.0 Add a static routing rule on the Mesh device. Step 3 Choose More > Advanced > Static Routing. Click Add. Enter the IP address of the destination network, which is 172.16.105.0 in this example. Enter the subnet mask of the destination network, which is 255.255.255.0 in this example.
Page 124 Document version: V1.0 DDNS Overview DDNS normally interworks with the port mapping, DMZ host and remote web management, so that internet users can be free from the influence of dynamic WAN IP address and access the internal server or the Mesh device’s web UI with a fixed domain name. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
Page 125 Document version: V1.0 An example of enabling internet users to access LAN resources using a domain name Scenario: You have set up an FTP server within your LAN. Goal: Open the FTP server to internet users and enable family members who are not at home to access the resources of the FTP server from the internet with a domain name.
Page 126 Document version: V1.0 Enter the user name and password, which are JohnDoe and JohnDoe123456 in this example. Click Save. Wait until Connected is displayed after Connection Status, which indicates that the configuration is successful. Configure the port mapping function by following the steps in Port mapping.
Page 127 Document version: V1.0 Enter the user name and password to access the resources on the FTP server. After the configuration, if internet users still cannot access the FTP server, try the following methods: − Ensure that the LAN port number configured in the port mapping function is the same as the service port number set on the server.
Page 128 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description UPnP Used to enable or disable the UPnP function. Remote Host Specifies the address of remote host to receive and send responses. External Port Specifies the port set on the Mesh device to map to the outer.
Page 129 Document version: V1.0 Parameter Description Protocol Specifies the mapping protocol. The available options include: : Used to edit a port mapping rule. Operation : Used to delete a port mapping rule. An example of configuring port mapping Scenario: You want to share some large files with your friends who are not on your LAN. However, it is not convenient to transfer such large files across the network.
Page 130: System Settings
Document version: V1.0 ---End Now your friends can access your files by visiting ftp:// 172.16.200.72 using their computers with internet access. 2.8.11 System settings Login password To ensure network security, a login password is recommended. A login password consisting of more types of characters, such as uppercase and lowercase letters, brings higher security.
Page 131 Document version: V1.0 Parameter description Parameter Description Old Password Specifies the original password that you set before. New Password Specify the new password that you want to set. Confirm Password If you forgot your password, see Forgot my password. System time You can change the time settings on this page.
Page 132 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description System Time Specifies the current system time. Sync Status Specifies whether the system is synced. Specifies the sync mode of the system time. −...
Page 133 Document version: V1.0 If auto-detection does not start, you can click Detect New Version to check for new versions. One-click upgrade To perform one-click upgrade on all nodes: Log in to the web Step 1 Choose More > System Settings > Firmware Upgrade. Step 2 Click One-click Upgrade.
Page 134 Document version: V1.0 Online upgrade To perform online upgrade on a single node: Log in to the web Step 1 Choose More > System Settings > Firmware Upgrade. Step 2 Click Online Upgrade in the line of the node to be upgraded. Step 3 Wait until the upgrade completes.
Page 135 Document version: V1.0 Target the firmware file downloaded previously (extension: bin), and click Open. Step 6 Click Upgrade. Step 7 Wait until the upgrade completes. Then, access the Firmware Upgrade page again and check whether the upgrade is successful based on Current Firmware Version ---End For better performance of the new firmware, you are recommended to reset the Mesh device to factory settings and re-configure the Mesh device after the upgrade completes.
Page 136 Document version: V1.0 Back up the configuration of the Mesh device To back up the configuration of the Mesh device: Log in to the web Step 1 Choose More > System Settings > Backup & Restore. Step 2 Click Backup. Step 3 A file named RouterCfm.cfg will be downloaded to your local host.
Page 137 Document version: V1.0 Select the configuration file (suffixed with cfg) to be restored, and click Open. Step 4 Wait until the ongoing process finishes, and previous settings are restored to the Mesh device. ---End Reset a node − Resetting clears all configurations and restores the Mesh device to factory settings. Please operate with caution.
Page 138 Document version: V1.0 Click Reset in the displayed dialog box. Step 4 Wait until the reset completes. ---End Auto system maintenance Auto system maintenance enables you to restart the Mesh device regularly. It helps improve the stability and service life of the Mesh device. To access the configuration page, log in to the web UI of the Mesh device, and choose More >...
Page 139 Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description Auto System Used to enable or disable the auto system maintenance function. Maintenance Reboot at Specifies the time when the Mesh device reboots automatically every day. Used to enable or disable the reboot delay function.
Page 140 Document version: V1.0 Rebooting the Mesh device will clear all previous system logs.
Page 141: App Operations
Document version: V1.0 App operations This chapter introduces the functions and operations available on the Tenda WiFi App (v3.5.14 used for example), including: − App download and installation − Registration and binding Quick setup − Management type − − My WiFi −...
Page 142: App Download And Installation
Document version: V1.0 App download and installation Download the Tenda WiFi App onto your mobile device by scanning the QR code or by searching for Tenda WiFi in Google Play or App Store. Then install the Tenda WiFi App. Tenda WiFi...
Page 143: Registration And Binding
Register a Tenda account You can register a Tenda account and log in with it to manage the Mesh devices. To log in to the Tenda WiFi App using a third-party account without registering a Tenda account, see Log in to Tenda WiFi App.
Page 144 Document version: V1.0 Tap Register. Step 7 An activation email is sent to the email account you entered. Check the email and activate the account as instructed in the email. ---End...
Page 145 Document version: V1.0 Registration completes. You can tap Login in the upper-right corner to log in with the registered account.
Page 146: Log In To Tenda Wifi App
3.2.2 Log in to Tenda WiFi App After you completed installation and setup using the Tenda WiFi App, a login prompt page appears. You can authorize the Tenda WiFi App to use a third party account, including Google+, Facebook, and Twitter, or a registered account to log in.
Page 147 Document version: V1.0 You can also tap in the upper-left corner and tap Login. Then choose a login method as required.
Page 148: Bind The Administrator Account
Connect your smartphone to the Wi-Fi network of your Mesh device, and run the Tenda Step 1 WiFi App. Log in to the Tenda WiFi App, and your account is bound with the Mesh device. Step 2 ---End If the Mesh device is already bound with an account, it cannot be bound again with another account.
Page 149: Quick Setup
Document version: V1.0 Quick setup 3.3.1 Connect your primary node to the internet Before you start, download and install the Tenda WiFi App on your mobile device (smartphone or tablet). A smartphone is used for illustration here. Configuration procedure: Connect your primary node.
Page 150 Set required parameters (PPPoE is used for illustration here) and tap Next. Step 5 Tenda WiFi App will detect the connection type of WAN port of the Mesh device. If the WAN port is not connected properly, follow the instructions on the App to complete the connection.
Page 151: Extend Your Network
Document version: V1.0 − To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router login password selected, which is the default setting. − To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to router login password, and set WiFi Name and WiFi Password for Wi-Fi login and Login Password for web UI login.
Page 152 Document version: V1.0 For detailed steps, see Extend your network Web UI operations (computer).
Page 153: Management Type
Mesh devices support local management and remote management with the Tenda WiFi App. You can choose either of the management types as needed. 3.4.1 Local management If your nodes are bound to a Tenda account, you can manage them only after logging in to the App with the administrator account.
Page 154: My Wifi
Document version: V1.0 My WiFi After completing the quick setup, the following page appears. You can: View managed nodes − View the internet status − − Add a node Manage nodes − Manage connected clients − My profile WiFi name (shared by all nodes) Real-time Real-time...
Page 155: View Managed Nodes
View managed nodes Tap the WiFi name in the upper-right corner of the My WiFi page to enter the My devices page. All nodes in a network share the same WiFi name. WiFi Name Tap here to add manageable Tenda devices.
Page 156: View Internet Status
Document version: V1.0 3.5.2 View internet status Tap the icon on the My WiFi page. Information such as connection status and other basic internet connection parameters is displayed, as shown in the following figure. Parameter description Parameter Description Connected/Disconnected Specifies the internet connection status. Real-Time Speed Specifies the real-time upload and download speed in the unit of Mbps.
Page 157 Document version: V1.0 Parameter Description Subnet Mask Specifies the WAN subnet mask of the primary node. Default Gateway Specifies the gateway IP address of the primary node. Primary DNS Specify the IP address of primary and secondary DNS servers of the primary node.
Page 158: Add A Node
Document version: V1.0 3.5.3 Add a node Tap the icon on the My WiFi page, and follow the instructions displayed. If you cannot add a node by following the instructions, try the following two methods by tapping Scanning networking or Wired networking shown in the following figure:...
Page 159 Document version: V1.0 To scan a new node: ◼ Tap Scanning networking. Step 1...
Page 160 Document version: V1.0 Select a node, and tap Add. Step 2 Wait until the ongoing process is complete and tap Confirm. Step 3...
Page 161 Document version: V1.0 If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully. ---End To perform wired networking: ◼ Tap Wired networking and follow the instructions displayed. If the LED indicator of new node lights solid on and the new node is displayed on the My WiFi page, the node is added successfully.
Page 162: Manage Nodes
Document version: V1.0 3.5.4 Manage nodes Tap the icon on the My WiFi page. The following figure shows the information of an agent as an example.
Page 163 Document version: V1.0 Tap to view online and offline clients connected to the node Tap to reboot/reset the node or remove the secondary node from your WiFi network Tap to rename the location of the node Tap to turn on or off the LED indicator of the node Tap to learn more about the node...
Page 164: Manage Connected Clients
Document version: V1.0 3.5.5 Manage connected clients Tap X client(s) (X indicates the number of connected clients) on the My WiFi page. Tap to blacklist clients and remove blacklisted clients from the blacklist Filter the displayed clients according to the connection type Tap to see and delete offline devices...
Page 165 Document version: V1.0 Tap any connected clients and the following page appears. Tap to rename the client Tap to receive notifications on your smartphone when clients get online/offline Tap to create a group or add the connected client to a group for the parental control function Tap to set upload and download speed of the client...
Page 166: Common Settings
Document version: V1.0 Common settings You can change common internet settings or set up more parameters here. Tap Settings to enter the page.
Page 167: Internet Settings
3.6.1 Internet settings Generally, you can complete the internet settings by following the quick setup wizard of the Tenda WiFi App when you set the nodes for the first time. If your internet connection type or parameters changed, you can set them here again to enable your nodes to access the internet. The nodes...
Page 168 Document version: V1.0 If a service name and a server name are provided, tap Advanced to enter them in the target fields. Tap Save. Step 5 Tap to select an internet connection type Tap to hide or show the PPPoE password for detailed settings.
Page 169 Document version: V1.0 Set up a dynamic IP address connection Configuration procedure: Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 1 Tap Internet Connection Type. Step 2 Select Dynamic IP and tap Next. Step 3 Tap Save.
Page 170 Document version: V1.0 Set up a static IP address connection Configuration procedure: Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 1 Tap Internet Connection Type. Step 2 Select Static IP and tap Next. Step 3 Enter IP Address, Subnet Mask, Default Gateway and Primary DNS.
Page 171 ISP is located through DHCP or static IP address. If your ISP provides such connection information, you can set up dual access to access the internet. Configuration procedure: Run the Tenda WiFi App, and choose Settings > Internet Settings. Step 1 Tap Internet Connection Type and then Special ISP Settings.
Page 172: Wifi Settings
In this module, you can change the settings of your WiFi network, such as the WiFi name and WiFi password. To change the WiFi name and WiFi password of your WiFi network: Run the Tenda WiFi App, and choose Settings > WiFi Settings. Step 1 Customize the WiFi Name and WiFi Password.
Page 173 Document version: V1.0 Tap to enable the Unify 2.4 GHz & 5 GHz function, which means that the 5 GHz WiFi name and password will be synchronized with those of the 2.4 GHz, and cannot be changed. Tap to select the encryption type Tap to hide or show the WiFi password Tap to set the Channel, Network Mode and Bandwidth...
Page 174: Guest Network
The guest network function enables you to create a separate network for your guests to ensure the security of the main network. To configure the guest network: Run the Tenda WiFi App, and choose Settings > Guest Network. Step 1 Enable the Guest Network function.
Page 175: Bandwidth Test
The bandwidth test enables you to check the upload and download speeds and network delay between clients and Mesh device and between Mesh device and the internet. Perform bandwidth test Run the Tenda WiFi App, and choose Settings > Bandwidth Test. Step 1 Tap Start. Wait until the test completes.
Page 176 Document version: V1.0 View and clear all bandwidth test results Run the Tenda WiFi App, and choose Settings > Bandwidth Test. Step 1 in the upper right corner to view all bandwidth test results. Step 2 in the upper right corner and then tap Clear to clear all bandwidth test results.
Page 177: Parental Control
The parental control function enables you to create an appropriate time session for internet access for your family members. Add a parental control rule Run the Tenda WiFi App, and choose Settings > Parental Control. Step 1 Create a group.
Page 178 Document version: V1.0...
Page 179 Document version: V1.0 Select target clients. Client1 is used as an example here. Tap OK in the upper-right corner. to enable or disable the parental control rule. Step 3 indicates that the parental control is enabled. indicates that the parental control is disabled.
Page 180 Document version: V1.0 Customize the period of internet inaccessibility for the group. Step 4 Tap the group. Family is used as an example here. Tap Control Period.
Page 181 Document version: V1.0 Enable the existing control period. Touch the existing period to specify a Start Time, End Time, and the days on which the rule takes effect. Then, tap Save. If you want to add multiple periods, tap Add control period.
Page 182 Document version: V1.0 Customize the URL filter rule for the group. Step 5 Tap URL Filter. Enable the URL Filter function. Set Filter mode, and tap Add URL. Only block access to listed URLs is used as an example here.
Page 183 Tap +Add URL to add other websites you want to block. Tap Save. ---End Delete a parental control rule Run the Tenda WiFi App, and choose Settings > Parental Control. Step 1 Tap the parental control rule to be deleted. Step 2 Tap Delete.
Page 184 Document version: V1.0 ---End Now clients in the specified group cannot access the specified websites during the specified periods.
Page 185: Blacklist
You can add the client into the blacklist to block the internet access. Configuration procedure: Run the Tenda WiFi App, and choose Settings > Blacklist. Step 1 Tap Add to Blacklist or +, and choose Select Client or Manual, which is Select Client in Step 2 this example.
Page 186 You can remove the client from the blacklist as required. Configuration procedure: Run the Tenda WiFi App, and choose Settings > Blacklist. Step 1 Locate the client that you want to remove from the blacklist, then tap Remove, or tap Step 2 Remove All to remove all clients from the blacklist.
Page 187: Led Indicator
You can also set a schedule to turn off the LED indicators. By default, the LED indicators are turned Turn on/off all indicators Run the Tenda WiFi App, and choose Settings > LED indicator. Step 1 Enable/Disable LED Indicator to turn on/off all indicators of Mesh devices.
Page 188 Document version: V1.0 Set a schedule to turn off the LED indicators Run the Tenda WiFi App, and choose Settings > LED indicator. Step 1 Enable Schedule Disable. Step 2 Specify the Start Time and End Time, which are 02:03 and 07:00 in this example.
Page 189: Experience Monthly Report
To view experience monthly report: Run the Tenda WiFi App, and choose Settings > Experience Monthly Report. Step 1 Tap the month in the upper right corner to select the month and tap Confirm.
Page 190: Working Mode
By default, all nodes work in the router mode. All functions are available in this mode. If you want to switch from the router mode to AP mode, see mode. To switch to the router mode: Run the Tenda WiFi App, and choose Settings > Advanced > Working Mode. Step 1 Tap Switch Mode. Step 2 Tap Confirm in the pop-up window.
Page 191 Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI for available functions. To switch to the AP mode: Run the Tenda WiFi App, and choose Settings > Advanced > Working Mode. Step 1 Tap Switch Mode.
Page 192 Document version: V1.0 To access the internet, connect your computer to any Ethernet port of the Mesh device, or connect your smartphone to the Wi-Fi network. You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not encrypted, you can also set a Wi-Fi password on this page for security.
Page 193: Ipv6
Document version: V1.0 3.6.10 IPv6 This function is only available in the router mode. This Mesh device supports IPv4 and IPv6 dual-stack protocols. In the IPv6 part, you can: − Perform IPv6 WAN settings − Change IPv6 LAN settings IPv6 WAN settings The Mesh device can access the IPv6 network of ISPs through three connection types.
Page 194 Document version: V1.0 Smart home gateway To access the internet through DHCPv6: Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 1 Enable the IPv6 function. Step 2 Set the Internet Connection Type to DHCP. Step 3 Tap Save.
Page 195 If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet. Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. When the connection type is set to PPPoEv6, the page is shown as below.
Page 196 If the PPPoE account provided by your ISP includes IPv6 service, you can choose PPPoEv6 to access the IPv6 service. The application scenario is shown as below. Smart home gateway Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 1 Enable the IPv6 function. Step 2 Set the Internet Connection Type to PPPoEv6.
Page 197 Document version: V1.0 ---End Verification: You can download a network diagnosis App (HE.NET Network Tools for example here) on your wireless client and ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses the IPv6 network successfully. As shown in the following figure, if the number of packets received is not 0, the Mesh device accesses the IPv6 network successfully.
Page 198 DNS server, you can choose this connection type to access the internet with IPv6. Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. When the connection type is set to Static IPv6 Address, the page is shown as below.
Page 199 Document version: V1.0 Access the internet through static IPv6 address Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > IPv6. Step 1 Enable the IPv6 function. Step 2 Set Internet Connection Type to Static IPv6 Address.
Page 200: Lan Settings
LAN IP address, or the IP address of the client of the Mesh device is 192.168.5.1. Configuration procedure: Run the Tenda WiFi App, and choose Settings > LAN Settings. Step 1 Select a LAN IP address for the Mesh device.
Page 201 Document version: V1.0 ---End After the setting completes, clients within the LAN are assigned with IP addresses based on the new LAN IP address of the Mesh device when they request new IP addresses.
Page 202: Dhcp Server
PCs in the LAN, including IP address, subnet mask, gateway, and DNS. To set up a DHCP server: Run the Tenda WiFi App, and choose Settings > Advanced > DHCP Server. Step 1 Enable DHCP Server.
Page 203: Static Ip Reservation
Fixed IP address for the server: 192.168.0.143 MAC address of the FTP server host: C0:9A:D0:5B:28:70 − Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > Static IP Reservation. Step 1 Tap Add Rule. Step 2 Select the device to which the rule applies, which is iPhone in this example.
Page 204 Mesh device. Delete a static IP reservation rule Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > Static IP Reservation. Step 1 Tap the rule to be deleted, and then tap Delete. Step 2...
Page 205 Document version: V1.0 ---End When “Saved successfully” is displayed, the static IP reservation rule is deleted successfully.
Page 206: Dns
IP address works, a DNS resolution problem may exist. You can try changing the DNS settings to solve the problem. To change the DNS settings: Run the Tenda WiFi App, and choose Settings > Advanced > DNS. Step 1 Tap Obtain Type, and select Auto or Manual.
Page 207: Iptv
Document version: V1.0 3.6.15 IPTV IPTV is the technology integrating internet, multimedia, telecommunication and many other technologies to provide interactive services, including digital TV, for family users by internet broadband lines. You can set the multicast and set-top box (STB) functions here. −...
Page 208 Run the Tenda WiFi App, and choose Settings > Advanced > IPTV. Enable the STB function. Set Ethernet Port Selection as required. This substep is required only for some models, such as MX15 Pro/EX15 Pro/Mesh15XP/MX21 Pro/EX21 Pro/Mesh21XEP. Tap Save. Configure the set-top box.
Page 209 Goal: You can watch multicast videos. Solution: You can configure the multicast function to reach the goal. Mesh device Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > IPTV. Step 1 Enable the Multicast function. Step 2 Tap Save.
Page 210: Mesh Button
With this function disabled, you cannot form a network by using the MESH button on the device. However, you can use the Tenda WiFi App or web UI to add the device to a network. The Mesh device supports three methods for mesh networking: Method 1: Press the MESH button for about 1 to 3 seconds.
Page 211: Wps
The WPS negotiation times out in 120 seconds. The WPS button is disabled during WPS negotiation. To connect a device to the Wi-Fi network using the WPS function: Run the Tenda WiFi App, and choose Settings > Advanced > WPS. Step 1 Tap the WPS button on the row where the target node resides.
Page 212: Port Mapping
WAN IP address of the Mesh device: 202.105.11.22 − − Service port of the FTP server: 21 Mesh device Configuration procedure: Run the Tenda WiFi App, and choose Settings > Advanced > Port Mapping. Step 1 Tap Add Rule. Step 2...
Page 213 Document version: V1.0 Select the device to which the rule applies, and tap Next. Step 3 Set up a port mapping rule. Step 4 Common Protocol and Port (Optional): Optional. The App presets some common − protocols and their port numbers, such as FTP and TELNET. You can select one as required, and the Internal Port and External Port are automatically populated.
Page 214 Document version: V1.0 ---End After the setting completes, internet users can visit “Protocol name://WAN port IP address of the Mesh device” to access LAN resources on the FTP server. If the default internal port number is not used, internet users need to visit “Protocol name://WAN port IP address of the Mesh device: External port number”...
Page 215: Upnp
AnyChat, and helps increase the download speed. This function is enabled by default. To enable or disable the UPnP function: Run the Tenda WiFi App, and choose Settings > Advanced > UPnP. Step 1 Enable or disable the UPnP function as required.
Page 216: System Settings
Run the Tenda WiFi App, and choose Settings > Login Password. If you have already set a login password, you can change the password on this page and the old...
Page 217: Auto System Maintenance
This function reboots the Mesh devices regularly to keep them in the best working condition. You can set up the auto system maintenance function here: Configuration procedure: Run the Tenda WiFi App, and choose Settings > Auto System Maintenance. Step 1 Enable Auto System Maintenance.
Page 218: Firmware Upgrade
3.7.3 Firmware upgrade Tenda is dedicated to improving its products to let users enjoy better performance. Please update the firmware when the App notifies that a new firmware version is available. Do not remove the power supply of the Mesh devices during the upgrade.
Page 219: Account Authorization
The Mesh device can be managed by multiple authorized accounts, which share the same permissions with the administrator, except that they cannot authorize other accounts. Authorize an account Run the Tenda WiFi App, and choose Settings > Account Authorization. Step 1 Tap Add Account or + in the upper right corner.
Page 220 The added account will be displayed in the list, and the added account can be used to manage the Mesh devices. Delete an authorized account Run the Tenda WiFi App, and choose Settings > Account Authorization. Step 1 Locate the account to be deleted, and tap after it.
Page 221 Document version: V1.0 ---End The account will be removed from the list.
Page 222: My Profile
Tap to enable or disable Anonymous Analysis and Log Report Tap to see FAQ or give us your feedback Tap to upgrade the App or learn about Tenda Tap to clear the cache for better performance Tap to log out of the current account...
Page 223: Web Ui Operations (Mobile Client)
Network overview − − Internet settings Wi-Fi settings − Client management − Parental control − − More More functions and operations are available on the web UI (computer) and Tenda WiFi App. For details, see Web UI operations (computer) operations.
Page 224: Quick Setup
Document version: V1.0 Quick setup 4.1.1 Connect your primary node to the internet A smartphone is used for illustration here. Configuration procedure: Connect your primary node. Step 1 Connect your smartphone to the Wi-Fi network of the primary node. Step 2 The default Wi-Fi name and password can be found on the bottom label of the device.
Page 225 Document version: V1.0 The connection type of WAN port of the Mesh device will be detected automatically. If the WAN port is not connected properly, follow the instructions on the page to complete the connection. Customize the WiFi Name and WiFi Password. Step 6 NOVA_RAN9_A2 is used for example here.
Page 226: Extend Your Network
Document version: V1.0 − To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router login password selected, which is the default setting. − To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to router login password, and set WiFi Name and WiFi Password for Wi-Fi login and Login Password for web UI login.
Page 227: Login
Document version: V1.0 Login A smartphone is used for illustration here. To log in to the web UI of mobile client, perform the following steps: Connect your smartphone to the Wi-Fi network of the primary node. Step 1 The default Wi-Fi name and password can be found on the bottom label of the device. Start a browser on your smartphone and enter tendawifi.com in the address bar to access Step 2 the web UI.
Page 228 Document version: V1.0 − If this is your first login and internet access is not configured, go to Connect your primary node to internet. − The password is the one that you specified in Connect your primary node to the internet.
Page 229: Router Information
Document version: V1.0 Router information On this page, you can view the information of the primary node, including Basic information, port information, LAN information Wi-Fi information. To view the information of the primary node: Log in to the web UI (mobile client).
Page 230 Document version: V1.0 ---End Basic information Tap Basic Info to view the basic information about the primary node, as described in the following table. Parameter description Parameter Description Product Model Specifies the model of the primary node. System Time Specifies the current system time. Runtime Specifies the network connection time of the primary node.
Page 231 Document version: V1.0 WAN port information This part is displayed only in the router mode. Tap WAN Port Info to view WAN port information of the primary node, as described in the following table. Parameter description Parameter Description Internet Connection Status Specifies the internet connection status of the WAN port.
Page 232 Document version: V1.0 Wi-Fi information Tap Wi-Fi Info to view LAN information of the primary node, as described in the following table. Parameter description Parameter Description Status Specifies the visibility of the Wi-Fi network. Wi-Fi Name Specifies the Wi-Fi name of the respective Wi-Fi network. Security Specifies the security mode of the respective Wi-Fi network.
Page 233: Network Overview
Document version: V1.0 Network overview 4.4.1 Network status To view the network status, log in to the web UI (mobile client). The following page is displayed. Description Displays the device model and Wi-Fi name. Displays the real-time upload and download speed of the primary node. Displays the internet connection status.
Page 234: Network Topology
Document version: V1.0 4.4.2 Network topology To view the basic information of the network topology and perform quick operations: Log in to the web UI (mobile client). Step 1 Tap Network Topology. Step 2 The following page is displayed.
Page 235 Document version: V1.0 ---End Item Description Controller Form a network topology. For details, see Controller information Agent information. Agent Add Node Used to Add a node. One-Click Optimization Used for One-click optimization. One-click Reboot Used to Reboot all nodes. LED Indicator Used to Turn on/off all indicators Controller information...
Page 236 Document version: V1.0 Tap Network Topology and then Controller. Step 2 The following page is displayed.
Page 237 Document version: V1.0 ---End Parameter/Button Description Used to modify the node name. Indicates the IP address of the primary node. Indicates the MAC address of the primary node. Connection Quality Indicates the internet connection quality of the primary node.
Page 238 Parameter/Button Description Indicates the status of the Ethernet ports of the primary node. Currently, this parameter is only available for Mesh15XP, MX15 Pro, EX15 Pro, Mesh21XEP, MX21 Pro and EX21 Pro. Ethernet Port Status : Indicates that the port is connected and used as a WAN port.
Page 239 Document version: V1.0 Agent information To view the information about and perform quick operations on the agents (secondary nodes) in the network: Log in to the web UI (mobile client). Step 1 Tap Network Topology and then the target agent. Step 2 The following page is displayed.
Page 240 Document version: V1.0 ---End Parameter/Button Description Used to modify the node name. Indicates the IP address of the secondary node. Indicates the MAC address of the secondary node. Connection Quality Indicates the connection signal strength with the primary node. Online Device Shows the online clients that are connected to the secondary node.
Page 241 Document version: V1.0 Parameter/Button Description Used to turn on/off the LED indicator of the secondary node. LED Indicator You can use this function to check which device you are operating. Turn on/off all indicators prevails to this operation. Add a node −...
Page 242 Document version: V1.0 Delete a node Removing a node will narrow the Wi-Fi coverage, and the removed node will no longer join the current network automatically. To add a removed node again, go to Add a node. Log in to the web UI (mobile client).
Page 243 Document version: V1.0 Tap OK. Step 4 The secondary node is removed successfully. ----End One-click optimization To optimize the Wi-Fi network with one click: Log in to the web UI (mobile client). Step 1 Tap Network Topology and then One-Click Optimization. Step 2...
Page 244 Document version: V1.0 Tap Optimization. Step 3 After you click Optimization, the Wi-Fi network is disabled and it takes some time for the optimization process. Wait until the network is enabled again. ---End...
Page 245 Document version: V1.0 Reboot Reboot all nodes To reboot all nodes by one tap: Log in to the web UI (mobile client). Step 1 Tap Network Topology and then One-click Reboot. Step 2 Tap Reboot. Wait until all nodes are restarted. Step 3 ---End...
Page 246 Document version: V1.0 Reboot a single node Log in to the web UI (mobile client). Step 1 Tap Network Topology and then the target node. Step 2 Agent_0800 is used as an example here. Tap Reboot. Step 3...
Page 247 Document version: V1.0 Tap Reboot. Wait until all nodes are restarted. Step 4 ---End Turn on/off LED indicators Turn on/off all indicators This operation prevails to LED indicator operations for each node and Smart power saving. To turn on/off indicators of all nodes by one tap: Log in to the web UI (mobile client).
Page 248 Document version: V1.0 Tap Network Topology and then LED Indicator. Step 2 The indicators turn on/off immediately. ---End Turn on/off LED indicator of a single node Log in to the web UI (mobile client). Step 1 Tap Network Topology and then the target node. Step 2 Agent_0800 is used as an example here.
Page 249 Document version: V1.0 Tap LED Indicator. Step 3 The indicator turns on/off immediately. ---End...
Page 250: Internet Settings
Document version: V1.0 Internet settings By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple users within the LAN. If you are configuring the Mesh device for the first time or after restoring it to factory settings, refer to Connect your primary node to the internet to configure the internet access.
Page 251 Document version: V1.0 Parameter description Parameter Description Indicates the internet connection status. − Connected: The internet connection is successful. Network Status − Other information (for example, No Ethernet cable is connected to the WAN port): The internet connection failed. Perform troubleshooting according to the tips displayed.
Page 252 Document version: V1.0 Parameter Description IPTV VLAN ID Server Name Displayed after you click Advanced if the connection type is PPPoE. They specify the PPPoE server name and PPPoE service name of the broadband service that you purchased. Service Name If you obtain the service name and server name from your ISP when purchasing the broadband service, you can change them on this page after completing the internet settings.
Page 253: Access The Internet With A Pppoe Account
Document version: V1.0 4.5.2 Access the internet with a PPPoE account If the ISP provides you with the PPPoE user name and password, you can choose this connection type to access the internet. The application scenario is shown below. Modem (such as optical modem) To access the internet with a PPPoE account: Log in to the web UI (mobile client), and tap Internet Settings.
Page 254: Access The Internet Through A Dynamic Ip Address
Document version: V1.0 Set Internet Connection Type to PPPoE. Step 3 Enter the PPPoE Username and PPPoE Password provided by your ISP. Step 4 Tap Connect. Step 5 Wait until the network status changes to Connected, then you can access the internet. ---End If there is no response from the remote server, troubleshoot as prompted under Network Status on the Internet Settings page.
Page 255: Access The Internet With A Set Of Static Ip Address Information
Document version: V1.0 Set ISP Type. Step 2 If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP. Blank VLAN ID indicates that the IPTV function is disabled. Set Internet Connection Type to Dynamic IP. Step 3 Tap Connect.
Page 256: Set Up Dual Access Connection
Document version: V1.0 Set ISP Type. Step 2 If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP. Blank VLAN ID indicates that the IPTV function is disabled. Set Internet Connection Type to Static IP. Step 3 Set IP Address, Subnet Mask, Default gateway and Primary DNS, and Secondary DNS Step 4...
Page 257 Document version: V1.0 To set up dual access connection: Log in to the web UI (mobile client), and tap Internet Settings. Step 1 Set ISP Type to Russia. Step 2 Set Internet Connection Type, which is Russia PPTP in this example, and fill in required Step 3 parameters.
Page 258: Wi-Fi Settings
Document version: V1.0 Wi-Fi settings This section introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and encryption mode, and separating the 2.4 GHz and 5 GHz networking. This section includes the following parts: Basic settings − − Separate the 2.4 GHz and 5 GHz Wi-Fi networks 4.6.1 Basic settings To access the Wi-Fi settings page,...
Page 259 Document version: V1.0 Parameter description Parameter Description Used to enable or disable the Unify 2.4 GHz & 5 GHz function. When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same Unify 2.4 GHz & 5 SSID and password.
Page 260 Document version: V1.0 Parameter Description Specifies various protocols used for wireless transmission. The network modes vary with models. Refer to the product you purchased. 2.4 GHz Wi-Fi network supports the 802.11b/g/n Mixed and 802.11b/g/n/ax Mixed modes. − 802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can connect to the 2.4 GHz WiFi network of the Mesh device.
Page 261: Separate The 2.4 Ghz And 5 Ghz Wi-Fi Networks
Document version: V1.0 Parameter Description Specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the default settings only when necessary. The bandwidth varies with models. Refer to the product you purchased. − 20MHz: Indicates that the channel bandwidth used by the Mesh device is 20 MHz.
Page 262: Unify The 2.4 Ghz And 5 Ghz Wi-Fi Networks
Document version: V1.0 Disable Unify 2.4 GHz & 5 GHz. Step 2 Set WiFi Name and WiFi Password of each WiFi network. Step 3 In this example, the 2.4 GHz Wi-Fi network is named NOVA_KF7R_A2 and the 5 GHz Wi-Fi network is named NOVA_KF7R_A2_5G.
Page 263 Document version: V1.0 Log in to the web UI (mobile client), and tap WiFi Settings. Step 1 Enable Unify 2.4 GHz & 5 GHz. Step 2 Set WiFi Name, Encryption Mode, and WiFi Password. Step 3 In this example, the Wi-Fi network is named NOVA_KF7R_A2 and WPA2-PSK (Recommended) is selected for Encryption Mode.
Page 264: Client Management
Document version: V1.0 Client management This section describes how to manage your clients, including: View client information − − Change a client name Set speed limit − Add a client to the blacklist − Remove a client from the blacklist −...
Page 265 Document version: V1.0 − The information of all online clients connected to the main network is displayed by default. To view clients connected to the guest network, offline clients and blacklisted clients, tap Guest Device, Offline Device and Blacklist respectively. −...
Page 266: Change A Client Name
Document version: V1.0 Parameter/Button Description Indicates the MAC address of the client. Upload/Download Indicates the real-time upload and download speeds. Negotiation Speed Indicates the speed of negotiation. Connected Router Indicates the node to which the client connects. Used to set the maximum upload and download speeds for the client. For details, Smart Speed Limit Set speed limit.
Page 267: Set Speed Limit
Document version: V1.0 Tap the target client and then tap in the upper right corner. Step 2 DESKTOP-RGGBS4D is used as an example here. Enter a new name and tap OK. Step 3 The new client name is saved. ---End 4.7.3 Set speed limit If multiple clients connect to your Mesh network and you want to limit the upload and download...
Page 268 Document version: V1.0 Tap the target client and then tap Smart Speed Limit. Step 2 DESKTOP-RGGBS4D is used as an example here. Enable Smart Speed Limit. Set Upload and Download to the maximum upload and Step 3 download speeds as required. ---End...
Page 269: Add A Client To The Blacklist
Document version: V1.0 4.7.4 Add a client to the blacklist If you find any unknown client connects to your network and you want to block it from accessing your network, you can blacklist it here. All clients connected to the network can be blacklisted, except the local host.
Page 270 Document version: V1.0 Tap OK. Step 3 The client is removed from the device list and displayed on the blacklist now. − If you blacklist a wired client, the wired client will fail to access the network. − If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the Mesh device again.
Page 271: Remove A Client From The Blacklist
Document version: V1.0 4.7.5 Remove a client from the blacklist If you blacklist a client by mistake, you can remove it from the blacklist. To remove a client from the blacklist: Log in to the web UI (mobile client), and tap Client Management. Step 1 Slide the menu bar to the right and tap Blacklist.
Page 272 Document version: V1.0 To delete an offline client: Log in to the web UI (mobile client), and tap Client Management. Step 1 Tap the offline client to be deleted, and then tap Delete Device. Step 2 MAC is used as an example here. The client you selected is removed from the device list.
Page 273 Document version: V1.0 − To delete all offline clients, select All on the Offline Device page and then tap Delete. − The deleted clients can be displayed in the device list again upon its next network access. ---End...
Page 274: Parental Control
Document version: V1.0 Parental control This function allows you to configure various parental control rules to control access to certain websites or block certain clients from accessing the internet. This section includes the following parts: Create a parental control rule −...
Page 275 Document version: V1.0 Set the parameters as required. Step 3 A maximum of 10 control periods and 10 URLs can be added. Tap Save in the upper right corner. Step 4 The parental control rule that you set is displayed on the Parental Control page. ---End The following table describes the parameters under Add Parental Control Rule.
Page 276 Document version: V1.0 Parameter Description Specifies whether the URL filter rule is applied. − When it is enabled, Filter mode and URL must be set. The parental URL Filter control rule takes effect on specific websites. − When it is disabled, the URL filter rule is not applied. Required when URL Filter is enabled.
Page 277 Document version: V1.0 Tap Enable Parental Control, and enable Parental Control. Step 2 Set Group Name, for example, Parental control rule 1. Step 3 Tap Add Device. Then, select the target client, and tap Save in the upper right corner. Step 4 Tap Internet Time.
Page 278 Document version: V1.0 Tap URL Filter. Then, enable URL Filter and select Block access to URLs for Filter mode. Step 6 Tap + to add the websites to be blocked one by one, which are Facebook, Twitter, Step 7 YouTube, and Instagram in this example.
Page 279 Document version: V1.0 Tap Save in the upper right corner. Step 8 The following page is displayed, and your kid can access any websites except for Facebook, Twitter, YouTube and Instagram from 8:00 to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends. ---End...
Page 280: Disable A Parental Control Rule
Document version: V1.0 4.8.2 Disable a parental control rule By default, a parental control rule is enabled after you added it successfully, as shown in the following figure. You can disable it as required. To disable a parental control rule, log in to the web UI (mobile client), tap Parental Control, and tap to disable the corresponding rule.
Page 281 Document version: V1.0 ---End...
Page 282: More
Document version: V1.0 More 4.9.1 Guest Wi-Fi Overview In this module, you can enable or disable the guest network function and change the Wi-Fi name and password of the guest network. A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and is isolated from the main network.
Page 283 Assume that:  Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.  Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245.  The shared bandwidth for guests: 8 Mbps. To achieve such a goal: Log in to the web UI (mobile client), and navigate to More >...
Page 284: Smart Power Saving
Document version: V1.0 During the 8 hours after the configuration, guests can connect their WiFi-enabled devices, such as smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared bandwidth of 8 Mbps. ---End 4.9.2 Smart power saving You can turn off the LED indicators of all nodes as required to save power.
Page 285: Login Password
Document version: V1.0 “Saved successfully” is displayed, indicating that the settings are saved successfully. ---End 4.9.3 Login password To ensure network security, a login password is recommended. A login password consisting of more types of characters, such as uppercase and lowercase letters, brings higher security. To access the configuration page, log in to the web UI (mobile client) and navigate to More >...
Page 286: Ipv6
Document version: V1.0 The following table describes the parameters displayed on this page. Parameter description Parameter Description Old Password Specifies the original password that you set before. New Password Specify the new password that you want to set. Confirm Password If you forgot your password, see Forgot my password.
Page 287 Document version: V1.0 Scenario Connection Type − You have a router that can access the IPv6 network. PPPoEv6 IPv6 service is included in the PPPoE user name and password. The ISP provides you with a set of information including IPv6 address, subnet mask, Static IPv6 address default gateway and DNS server.
Page 288 Document version: V1.0 “Saved successfully” is displayed, indicating that the settings are saved successfully. ---End Verification: You can download a network diagnosis App (HE.NET Network Tools for example here) on your wireless client and ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses the IPv6 network successfully.
Page 289 Document version: V1.0 − Ensure that devices connected to Mesh device obtain their IPv6 addresses through DHCP. Consult your ISP for help. − PPPoEv6 If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet.
Page 290 Document version: V1.0 Parameter description Parameter Description Specify the PPPoE user name and password provided by your ISP. PPPoE Username PPPoE Password IPv4 and IPv6 services share the same PPPoE account. “Saved successfully” is displayed, indicating that the settings are saved successfully. ---End Verification: You can download a network diagnosis App (HE.NET Network Tools for example here) on your...
Page 291 Document version: V1.0 Configuration procedure: Log in to the web UI (mobile client), and navigate to More > IPv6. Step 1 Enable the IPv6 function. Step 2 Set Internet Connection Type to Static IPv6 Address. Step 3 Enter the required parameters. Step 4 Tap Save.
Page 292: Reset A Node
Document version: V1.0 Verification: You can download a network diagnosis App (HE.NET Network Tools for example here) on your wireless client and ping an IPv6 website (240c::6666 for example) to check whether the Mesh device accesses the IPv6 network successfully. As shown in the following figure, if the number of packets received is not 0, the Mesh device accesses the IPv6 network successfully.
Page 293: Reboot A Node
Document version: V1.0 To reset all the nodes, tap Restore to Factory Settings at the bottom. Tap OK. Wait until the reset completes. Step 3 ---End 4.9.6 Reboot a node Rebooting a node will disconnect all connections to the node. Please reboot the nodes when the network is idle.
Page 294 Document version: V1.0 Tap Reboot in the line of the node to be reset. Step 2 To reboot all the nodes, tap One-click Reboot at the bottom. Tap Reboot. Wait until the rebooting process completes. Step 3 ---End...
Page 295: Firmware Upgrade
Document version: V1.0 4.9.7 Firmware upgrade For better performance of the new firmware of the Mesh device, you are recommended to reset the Mesh device to factory settings and re-configure the Mesh device after the upgrade completes. Upgrade a node To perform online upgrade on a single node: Log in to the web UI (mobile client), and navigate to More >...
Page 296 Document version: V1.0 Upgrade all nodes Log in to the web UI (mobile client), and navigate to More > Firmware Upgrade. Step 1 Tap Check New Version. Step 2 New appears if a new firmware version is detected. Tap One-click Upgrade. Step 3 Wait until the upgrade completes.
Page 297: Faq
Document version: V1.0 Failed to access the web UI Use the following method to troubleshoot the fault, and then try again.  If you are using a wireless device, such as a smartphone: Ensure that it is connected to the Wi-Fi network of the node. −...
Page 298: Internet Detection Failed Upon The First Setup
Document version: V1.0 Internet detection failed upon the first setup Use the following method to troubleshoot the fault, and then try again.  Ensure that the Ethernet cable for internet connection is connected to the WAN port of the Mesh device. ...
Page 299: Failed To Find Or Connect My Wireless Network
Document version: V1.0 Failed to find or connect my wireless network Use the following method to troubleshoot the fault.  If you cannot find any wireless network: Check that the wireless function is enabled when you are using a laptop with a built-in −...
Page 300: Forgot My Password
If you used the same password for Wi-Fi login and web UI login: If you used the default password and forgot it, find it on the bottom label. − (MX15 Pro for example) If you have changed the password, reset the primary node by holding down the reset −...
Page 301: Appendixes
Appendixes Appendixes Factory settings Parameter Default value IP address 192.168.0.1 Login Password No login password by default IP address 192.168.0.1 parameters Subnet mask 255.255.255.0 DHCP server Enabled Start IP address 192.168.0.100 DHCP server End IP address 192.168.0.200 Preferred DNS server 192.168.0.1 Operating mode Router mode...
Page 302 Appendixes Parameter Default value App remote management Enabled MAC address filter Disabled DMZ host Disabled Remote web management Disabled DDNS Disabled UPnP Enabled Time sync mode Sync with internet time Disabled Enabled Auto system maintenance Default reboot time: 02:00...
Page 303: Acronyms And Abbreviations
Appendixes Acronyms and Abbreviations Acronym or Full Spelling Abbreviation Advanced Encryption Standard Access point DDNS Dynamic Domain Name System DHCP Dynamic Host Configuration Protocol DHCPv6 Dynamic Host Configuration Protocol for IPv6 Demilitarized zone Domain Name System Digital subscriber line Daylight Saving Time Federal Communications Commission File Transfer Protocol ICMP...
Page 304 Appendixes Acronym or Full Spelling Abbreviation Light-emitting diode Medium access control MPPE Microsoft Point-to-Point Encryption Maximum Transmission Unit PPPoE Point-to-Point Protocol over Ethernet PPTP Point to Point Tunneling Protocol Router Advertisement SSID Service Set Identifier Set-top box Transmission Control Protocol User Datagram Protocol User interface UPnP...
Page 305 Appendixes Acronym or Full Spelling Abbreviation Wi-Fi Protected Setup...

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