Hitron CODA-4589 Self-Installation Manual page 2

Hitron CODA-4589 Install Guide
Install and activate your modem
4
Locate a coaxial wall outlet. When deciding where to
1
install your Wi-Fi modem, consider placing it:
• Central to the areas where you use the Internet
most often
• Close to devices you need to connect by wire, such
as a landline phone
• Preferably 3 feet from the ground
• In an open space, away from any obstacle that
may block the Wi-Fi signal, such as wireless
electronics, or materials such as metal, concrete or
mirrored surfaces
Connect one end of the provided coaxial cable to the
2
wall outlet and the other end to the cable connector on
the rear of the modem. Firmly hand-tighten the cable to
avoid damaging the connectors.
Connect the power cord to the modem and plug
3
it into an active electrical outlet. This will start the
synchronization process. Note that it may take up to 20
minutes for the modem to come online.
Connect your phone service
5
1
A
FAQs
For additional information, refer to the following
online resources:
Self-installation: cogeco.ca/selfinstall
Visit us at
cogeco.ca
Battery backup: cogeco.ca/battery
Wi-Fi: cogeco.ca/wifisupport
Visit us at
cogeco.ca
B
2
The fifth and sixth indicator lights will turn solid green
4
when the process is complete.
If these are not solid green after 20 minutes, try
5
moving your modem to another coaxial outlet in the
home (if available) and repeat the above process.
A
1
B
2
If your phone uses an electrical power supply, make
1
sure it's connected to the base of your phone.
Connect a telephone wire (not provided) from the
2
base of your phone to phone jack 1 on the back of
the modem.
If you subscribe to 2 phone lines, attach a second
3
phone to phone jack 2.
If you don't remember what phone number you've
4
been assigned, dial 21# from your Cogeco home
phone and a message will provide you with your
phone number.
Technical support
For additional support,
please contact us:
Ontario
1-833-845-0064
cogeco.ca/support
3
Quebec
1-800-695-9885