Diagnostic Error Codes - Compaq PRESARIO 1683 Maintenance And Service Manual

Models: 1683, 1685, 1687, 1688, 1690, 1692, 1693, and 1694
Before You Begin
Removal Sequence
Product Description

Diagnostic Error Codes

Preliminary
Steps
Diagnostic error codes occur if the system recognizes a problem while running the
Clearing
Compaq Diagnostic program. These error codes help identify possibly defective
the Power-
subassemblies.
On
Password
The following tables list error codes, a description of the error condition, and the
action required to resolve the error condition.
Power-On
Test
(POST)
IMPORTANT:
Compaq
Diagnostics
For the removal and replacement of a particular subassembly, see
Diagnostic
Replacement
Error
Codes
Select error codes by number or type:
Solving
Minor
101 through 114
Problems
200 through 215
Contacting
300 through 304
Compaq
Support
401 through 403
600 through 699
1101
1701 through 1736
501 through 516
2402 through 2456
2458 through 2480
3206
3301 through 6623
8601 through 8602
Error
Code
101-xx
102-xx
103-xx
104-xx
105-xx
106-xx
107-xx
108-xx
109-xx
110-xx
113-xx
114-01
200-xx
202-xx
203-xx
204-xx
211-xx
214-xx
215-xx
300-xx
301-xx
302-xx
304-xx
401-xx
402-xx
403-xx
600-xx
601-xx
602-xx
603-xx
604-xx
605-xx
606-xx
609-xx
610-xx
697-xx
698-xx
699-xx
1101-xx
1701-xx
1702-xx
1703-xx
1704-xx
1705-xx
1706-xx
1707-xx
1708-xx
1709-xx
1710-xx
1715-xx
1716-xx
1717-xx
1719-xx
1724-xx
1736-xx
* ECC = Error Correction Code
501-xx
502-xx
503-xx
504-xx
505-xx
506-xx
507-xx
508-xx
509-xx
510-xx
511-xx
512-xx
514-xx
516-xx
2402-xx
2403-xx
2404-xx
2405-xx
2406-xx
2408-xx
2409-xx
2410-xx
2411-xx
2412-xx
2414-xx
2416-xx
2418-xx
2419-xx
2421-xx
2422-xx
2423-xx
2424-xx
2425-xx
2431-xx
2432-xx
2448-xx
2451-xx
2456-xx
2458-xx
2468-xx
2477-xx
2478-xx
2480-xx
3206-xx
8601-xx
8602-xx
3301-xx
3305-xx
6600-xx
6605-xx
6608-xx
6623-xx
Presario 1600 Series
Specifications
Troubleshooting
Pin Assignments
Retest the system after completing each step. If the problem has
been resolved, do not proceed with the remaining steps.
Procedures.
Processor Test Error Codes
Description
CPU test failed
Coprocessor or Weitek Error
DMA page registers test failed
Interrupt controller master test
failed
Port 61 error
Keyboard controller self-test
failed
CMOS RAM test failed
CMOS interrupt test failed
CMOS clock test failed
Programmable timer load data
test failed
Protected mode test failed
Speaker test failed
Memory Test Error Codes
Memory machine ID test failed
Memory system ROM checksum
failed
Write/Read test failed
Address test failed
Random pattern test failed
Noise test failed
Random address test failed
Keyboard Test Error Codes
Failed ID Test
Failed Selftest/Interface Test
Failed Individual Key Test
Failed Keyboard Repeat Test
Parallel Printer Test Error Codes
Printer failed or not connected
Failed Port Test
Printer pattern test failed
Diskette Drive Test
Diskette ID drive types test
failed
Diskette format failed
Diskette read test failed
Diskette write, read, compare
test failed
Diskette random read test
failed
Diskette ID media failed
Diskette speed test failed
Diskette reset controller test
failed
Diskette change line test failed
Diskette type error
Diskette drive speed not within
limits
Diskette drive/media ID error
Serial Test Error Codes
Serial port test failed
Hard Drive Test Error Codes
Hard drive format test failed
Hard drive read test failed
Hard drive write/read/compare
test failed
Hard drive random seek test
failed
Hard drive controller test failed
Hard drive ready test failed
Hard drive recalibration test
failed
Hard drive format bad track
test failed
Hard drive reset controller test
failed
Hard drive park head test failed
Hard drive head select test
failed
Hard drive conditional format
test failed
Hard drive ECC* test failed
Hard drive power mode test
failed
Network preparation test failed
Drive monitoring test failed
Video Test Error Codes
Video controller test failed
Video memory test failed
Video attribute test failed
Video character set test failed
Video 80 × 25 mode 9 × 14
character cell test failed
Video 80 × 25 mode 8 × 8
character cell test failed
Video 40 × 25 mode test failed
Video 320 × 200 mode color set
0 test failed
Video 320 × 200 mode color set
1 test failed
Video 640 × 200 mode test
failed
Video screen memory page test
failed
Video gray scale test failed
Video white screen test failed
Video noise pattern test failed
Video memory test failed
Video attribute test failed
Video character set test failed
Video 80 × 25 mode 9 × 14
character cell test failed
Video 80 × 25 mode 8 × 8
character cell test failed
Video 320 × 200 mode color set
0 test failed
Video 320 × 200 mode color set
1 test failed
Video 640 × 200 mode test
failed
Video screen memory page test
failed
Video gray scale test failed
Video white screen test failed
Video noise pattern test failed
ECG/VGC memory test failed
ECG/VGC ROM checksum test
failed
ECG/VGC 640 × 200 graphics
mode test failed
ECG/VGC 640 × 350 16 color
set test failed
ECG/VGC 640 × 350 64 color
set test failed
ECG/VGC monochrome text
mode test failed
ECG/VGC monochrome graphics
mode test failed
640 × 480 graphics test failure
320 × 200 graphics (256 color
mode) test failure
Advanced VGA Controller test
failed
132-column Advanced VGA test
failed
Advanced VGA 256 Color
test failed
Advanced VGA BitBLT test
Advanced VGA DAC test
Advanced VGA data path test
Advanced VGA BitBLT test
Advanced VGA LineDraw test
Audio Test Error Codes
Audio System Internal Error
TouchPad/Pointing Device Interface Test Error Codes
Mouse test failed
Interface test failed
CD Drive Test Error Codes
CD drive read test failed
CD drive seek test failed
ID test failed
Read test failed
Controller test failed
Random read test failed
Processor Test
Memory Test
Keyboard Test
Parallel Printer Test
Diskette Drive Test
Serial Test
Hard Drive Test
Video Test
Audio Test
Touch Pad Pointing Device Test
CD Test
Recommended Action
Replace the processor and retest.
1.
2.
Replace the system board and
retest.
1.
2.
3.
1.
2.
1.
2.
1.
2.
3.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
1.
2.
1.
2.
3.
4.
The following apply to error codes
501-xx through 516-xx:
1.
2.
3.
The following steps apply to error
codes 2402-xx through 2456-xx:
1.
2.
3.
1.
2.
3.
4.
The following step applies to error
codes 2458-xx through 2480-xx:
Replace the system board and
retest.
Replace the system board and
retest.
1.
2.
1.
2.
3.
4.
5.
Parts Catalog
Battery Operations
Index
Removal and
Run the Configuration and
Diagnostics Utilities.
Replace the processor board
and retest.
Check system configuration.
Verify cable connections to
speaker.
Replace the system board
and retest.
Flash the system ROM and
retest.
Replace the system board
and retest.
Remove the memory module
and retest.
Install a new memory module
and retest.
Check the keyboard
connection. If disconnected,
turn off the computer and
connect the keyboard.
Replace the keyboard and
retest.
Replace the system board
and retest.
Connect the printer.
Check power to the printer.
Install the loop-back
connector and retest.
Check port and IRQ
configuration.
Replace the system board
and retest.
Replace the diskette media
and retest.
Check and/or replace the
diskette power and signal
cables and retest.
Replace the diskette drive
and retest.
Replace the system board
and retest.
Replace media.
Run the Configuration and
Diagnostics Utilities.
Check port configuration
Replace the system board
and retest.
Run the Configuration and
Diagnostics Utilities and verify
drive type.
Verify that all secondary
drives have secondary drive
capability.
Replace the hard drive and
retest.
Replace the system board
and retest.
Disconnect external monitor
and test with internal LCD
display.
Replace the display assembly
and retest.
Replace the system board
and retest.
Run the Configuration and
Diagnostics Utilities.
Replace the display assembly
and retest.
Replace the system board
and retest.
Run the Configuration and
Diagnostics Utilities.
Disconnect external monitor
and test with internal LCD
display.
Replace the display assembly
and retest.
Replace the system board
and retest.
Replace the TouchPad and
retest.
Replace the system board
and retest.
Replace the CD and retest.
Verify that the speakers are
connected.
Verify that drivers are loaded
and properly installed.
Replace the CD drive and
retest.
Replace the system board
and retest.