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Volume up/down | |
Track backward* | |
Play/pause music* | |
Track forward* | |
Active noise cancelling | |
Charge port | |
Active call = mute/unmute Idle = OpenMic (hear your surroundings) | |
Headset LEDs for pairing, battery status, online indicator | |
Call button ([ ]) | |
Power button | |
Bluetooth pair button |
NOTE *Functionality varies by application. Does not function with web-based apps.
NOTE
*Contents may vary by product.
NOTE
Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug the charge stand into a computer to update firmware.
USB LEDs | What they mean |
Red and blue flashes | Pairing |
Solid Blue | Pairing successful; Connected |
Blue flashes | On a call |
Solid red | Mute active |
Purple flashes | Streaming music/media from computer |
Your Bluetooth USB adapter comes pre-paired to your headset.
Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.
Windows
Mac
To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it points to the corner of your mouth.
TIP
Your headset senses when you change the microphone boom from one side to the other and syncs the audio and controls specific to each side.
Before using, charge the headset fully to reset the accuracy of the talk time prompts. Charge your headset with the charge stand or the micro USB cable. The headset LEDs flash when charging. It takes up to 2 hours to fully charge your headset. The LEDs turn off once charging is complete.
NOTE
Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug into a computer to update firmware.
Headset LEDs | Battery status |
4–5 blue blinks | Battery high |
2–3 blue blinks | Battery medium |
1 red blink | Battery low |
flashing red | Battery critical; Recharge headset |
There are several ways to check your headset battery status.
Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality.
Plantronics Hub | iOS and Android | Windows and Mac |
Call control for softphones | X | |
Change headset language | X | |
Update firmware | X | |
Turn features on/off | X | X |
View user guide | X | |
Battery meter | X | X |
Answer or end a call
Tap the Call button.
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call button.
Voice dial (smartphone)
If your smartphone has a voice-enabled assistant, press and hold the Call button for 2 seconds and wait for the phone prompt and then tell the phone to dial the number of a stored contact.
While on an active call, choose:
* Plantronics Hub for Windows and Mac required (plantronics.com/software)
If you have muted an active call and you start to speak, then a desktop notification reminds you that you are on mute. You can add a voice prompt notification by managing your mute features with Plantronics Hub for Windows and Mac.
While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. Control the level of ambient noise you hear by adjusting the volume wheel.
Rotate the volume wheel
Choose:
NOTE
Functionality varies by application. Does not function with web-based apps.
Tap the Forward button or Back button to control the track selection.
NOTE
Functionality varies by application. Does not function with web-based apps.
Smart sensors respond when you put on or take off your headphones.
With active sensors | putting on the headset will: | taking off the headset will: |
Call | answer the call | mute the headset |
Music/media | resume music/media (if playing previous to taking off)* | pause music/media (if playing)* |
Mute | unmute if on an active call | mute if on an active call |
NOTE
*Functionality varies by application. Does not function with web-based apps.
Reset sensors
You may need to reset the sensors if they are not working as expected.
There are two ways to reset the headset sensors.
Choose:
Disable sensors
You can disable your headset smart sensors several ways:
Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality.
Your headset ships with ANC on. To turn ANC off, slide the stitch away from "ANC."
If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days, your headset conserves its battery power by entering into DeepSleep mode. Once back in range with your phone or USB adapter, press the Call control button to exit DeepSleep mode.
It's easy to answer calls from two devices (including softphone). When on a call, you hear a ringtone notification of the incoming call from the second paired device. To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail.
You can change the voice prompts language of your headset (for example "mute on").
Firmware updates are designed to keep your headset current with the latest technology.
Update your firmware to:
Contents may vary by product.
Sold separately at plantronics.com/accessories.
When I use my headset with a softphone, the headset call control and mute buttons don't work. | Check the following:
|
I can't unmute my headset when I'm on a softphone call. | Ensure that you have Plantronics Hub for Windows/Mac v. 3.6 or later installed. |
The headset sensors are not working as expected.
| If your headset sensors are not working as expected, you may need to reset the sensors. See Reset sensors. |
During a call, nobody can hear me. | Configure the headset as the recording/output default device. For Windows, go to Start menu > Control Panel > Sound > Recording tab. Select Plantronics BT600, right-click, select "Select as Default Device" and click OK. For Mac, go to Apple menu > System Preferences > Sound > Output tab and select Plantronics BT600. |
During a call, I can't hear anybody. | Configure the headset as the playback/input default device. For Windows, go to Start menu > Control Panel > Sound > Playback tab. Select Plantronics BT600, right-click, select "Select as Default Device" and click OK. For Mac, go to Apple menu > System Preferences > Sound > Input tab and select Plantronics BT600. |
During a call, I get interference and drops in sound. | Your headset is configured for optimal performance during conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting from stereo telephony to mono telephony by holding the Mute button for four seconds while not on a call, until you hear "Wideband stereo off." You can also change the setting in Plantronics Hub for Windows/Mac by going to Settings > Wireless > Extended Range Mode. |
Music is not coming through my headset. | To configure your USB adapter to play music, see Configure USB adapter. |
On my Mac, if I'm listening to streaming audio and take off the headset, iTunes starts playing when I put the headset back on. | This is a known issue. Turn off play/pause setting in the sensors tab of Plantronics Hub for Windows/Mac. |
When I play music and a call comes in, the music is too loud or doesn't pause. | To configure your USB adapter to play music, see Configure USB adapter. |
The headset talk time is not accurate. | Charge the headset fully to reset the accuracy of the talk time prompts. |
I hear an echo when not on a call. | Check and see if OpenMic is on by pressing the red mute button on the boom when you are not on a call. Our exclusive OpenMic feature lets you control the level of ambient noise you hear. |
EN 0800 410014 | FI 0800 117095 | NO 80011336 |
AR +44 (0)1793 842443* | FR 0800 945770 | PL +44 (0)1793 842443* |
CS +44 (0)1793 842443* | GA 1800 551 896 | PT 800 84 45 17 |
DA 80 88 46 10 | HE +44 (0)1793 842443* | RO +44 (0)1793 842443* |
DE Deutschland 0800 9323 400 Österreich 0800 242 500 Schweiz 0800 932 340 | HU +44 (0)1793 842443* | RU 8-800-100-64-14 +44 (0)1793 842443* |
EL +44 (0)1793 842443* | IT 800 950934 | SV 0200 21 46 81 |
ES 900 803 666 | NL NL 0800 7526876 BE 0800 39202 LUX 800 24870 | TR +44 (0)1793 842443* |
*Support in English |
For warranty details, go to plantronics.com/warranty.
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc. 345 Encinal Street
Santa Cruz, CA 95060 United States
Plantronics BV South Point Building C
Scorpius 140 2132 LR Hoofddorp, Netherlands
© 2019 Plantronics, Inc. Plantronics, Voyager, DeepSleep and Simply Smarter Communications are trademarks of Plantronics, Inc. registered in the US and other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Plantronics Poly Voyager Focus UC - Bluetooth Stereo Headset Manual
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