Multiple Lines; View All Calls On Your Primary Line; Answer The Oldest Call First; View All Calls On Your Phone - Cisco 7800 Series User Manual

Calls
your phone is paged, you hear three short beeps. The phone establishes one-way audio between you and the
phone that called you. You do not have to accept the page.
Procedure
Dial the number of the paging group.

Multiple Lines

If you share phone numbers with other people, you could have multiple lines on your phone. When you have
multiple lines, you have more calling features available to you.

View All Calls on Your Primary Line

You can have a list of current and missed calls display on your primary line.
Use this feature if you have multiple lines and want to see all your calls—on all lines—displayed on a single
screen. You can still filter for a specific line.
Your administrator sets up this feature.

Answer the Oldest Call First

You can answer the oldest call available on all your phone lines, including Hold Reversion and Park Reversion
calls that are in an alerting state. Incoming calls always have priority over Held or Park Reversion calls.
When working with multiple lines, you typically press the line button for the incoming call you want to answer.
If you just want to answer the oldest call regardless of line, press Answer.

View All Calls on Your Phone

You can view a list of all your active calls—from all your phone lines—sorted in chronological order, oldest
to newest.
The list of all calls is useful if you have multiple lines or if you share lines with other users. The list displays
all your calls together.

Shared Lines on Your Multiplatform Desk Phone

You can share a single phone number with one or more of your coworkers. For example, as an administrative
assistant, you might be responsible for screening calls for the person that you support.
When you share a phone number, you can use that phone line just like you would any other line, but you
should be aware of these special characteristics about shared lines:
• The shared phone number can be configured to appear on a maximum of 35 devices.
• The shared phone number appears on all phones that share the number.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide

Multiple Lines

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