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USER MANUAL
OH24B
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
For more information refer to the installation guide.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

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Summary of Contents for Samsung OH24B

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Using MDC Safety Precautions Before Connecting MDC Programme Installation/Uninstallation Safety symbols Pre-connection Checkpoints Installation Electricity and Safety Before connecting cables Uninstallation Installation Connecting to a PC Connecting to MDC Operation Connection Using an HDMI-DVI Cable Using MDC via RS-232C (serial data...
  • Page 3 Table of contents Horizontal x Vertical Colour Tone Message Display Screen Position Digital Clean View Source Info Format HDMI Black Level No Signal Message Film Mode MDC Message Network Status Dynamic Backlight Language On/Off Timer Apply Picture Settings On Timer Reset OnScreen Display Off Timer Picture Size Settings...
  • Page 4 Table of contents Embedded Server Settings Auto Source Switching Play via Embedded Server Auto Source Switching Change PIN Server Mode Primary Source Recovery Primary Source Security Wi-Fi Secondary Source Safety Lock On Default Input Device Name Button Lock Screen Monitoring Lock Power Control USB Auto Play Lock Brightness Limit...
  • Page 5 Not a product defect A Product damage caused by customer's fault Others Troubleshooting Guide Prevention of Afterimage Burn-in What is afterimage burn-in? Requirements Before Contacting Samsung Recommended prevention practices Customer Service Centre Licence Testing the Product Checking the Resolution and Frequency Terminology Check the followings.
  • Page 6: Before Using The Product

    Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage. CAUTION Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 7: Electricity And Safety

    The product may become damaged by an electric shock. Do not use a damaged power cord or plug, or a loose power socket. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
  • Page 8: Installation

    If the product is installed in an unusual location, the surrounding environment may cause a serious ― Refer to the Outdoor Installation Guide. (http://displaysolutions.samsung.com) quality problem. Therefore, be sure to contact Samsung Customer Service Centre before installation. • Places where many fine dusts are generated, places where chemicals are used, places with too •...
  • Page 9: Operation

    • Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result.
  • Page 10 Caution When replacing the battery, insert it with the right polarity (+, -). • Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage leakage of the internal liquid.
  • Page 11: Cleaning

    Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Power off the product and computer. Disconnect the power cord from the product. ― Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
  • Page 12: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. Warranty card QUICK SETUP GUIDE Regulatory guide Power cord – The pictures may look different from (Not available in some locations) the actual components.
  • Page 13: Parts

    Parts Parts ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Power LED / Remote sensor Parts Description Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. Remote sensor ―...
  • Page 14: Reverse Side

    Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description RJ45 - Wired LAN connection port used to connect an external device such as a laptop to RJ45 connect to the Internet.
  • Page 15: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 16 Quickly select frequently used functions by Display information about the current input pressing it while a content is playing. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu.
  • Page 17: Before Installing The Product

    15 ˚ Tilting Angle and Rotation ― Contact Samsung Customer Service Centre for further details. • The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
  • Page 18 Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Minimum 50 mm Minimum 50 mm Figure 1.2 Side view...
  • Page 19: Installing The Product

    Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. • Samsung is not liable for product damage or personal injury resulting from using screws that do not comply with the standard specifications.
  • Page 20: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 21 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG ---------- (3.5ø) Pin No Standard Colour Signal White and orange Orange...
  • Page 22 • Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 Signal Signal <--------> <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <-------->...
  • Page 23: Connection

    Connection ― Ensure you connect each of the adapters to the correct RJ45 port on the product. RJ45 RJ45...
  • Page 24: Control Codes

    Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum 0xAA 0x11 "Power" Viewing control state (Get control command) Header Command Data length Data 1 Header Command Data length Checksum 0xAA 0x11 0xAA Command type • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE"...
  • Page 25 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 26 Input source control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input Source" • Viewing input source state (Get Input Source Status) "Input Source": An input source code to be set on a product.
  • Page 27 Screen mode control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function 0xAA 0xFF 0x18 "ERR" The screen mode of a product can be changed using a PC. "ERR": A code showing what error has occurred Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 28 Video Wall Mode Control Safety Lock On • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 29 Video Wall On Video Wall User Control • Function • Function Turn Video Wall on or off on the product from your computer. Turn the Video Wall function on or off on the product from your computer. • Get Video Wall On/Off Status •...
  • Page 30 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 31 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...
  • Page 32: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―...
  • Page 33: Before Connecting Cables

    Before connecting cables ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Insert the appropriate cable into the hole from which the silicone bar was removed. Unfasten the screws, then remove the cover.
  • Page 34: Connecting To A Pc

    Connecting to a PC Connection Using an HDMI Cable ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables. ― Connecting parts may differ in different products. Ensure you connect a source device first before connecting the power cable. •...
  • Page 35: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI-DVI Cable Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. • Do not connect the power cable before connecting all other cables. ― The appearance may differ depending on the product. Ensure you connect a source device first before connecting the power cable.
  • Page 36: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable ― The appearance may differ depending on the product. ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. RJ45 •...
  • Page 37: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...
  • Page 38: Web Browser

    Set the website to display when the web browser is refreshed. If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page. Choose the search engine you want to use. • Samsung Display Custom • Google / Bing Custom Enter the URL to set as the home page.
  • Page 39 Read Before Using the Web Browser Function Privacy & Security Do Not Track Ask websites not to track you. Read this information before using the Web Browser function. • Use / Do not use • File download is not supported. Delete History Delete your entire browsing history.
  • Page 40: Screen Mirroring

    ― Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer are supported. • Remote Login: Connect to Your Mac via Remote Login. • Samsung DeX: Connect to your Samsung mobile device from your device. • Microsoft 365: Collaborate with online versions of Microsoft 365. • VMware...
  • Page 41: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/Uninstallation Uninstallation Select Settings >...
  • Page 42: Connecting To Mdc

    Connecting to MDC Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C port on the product. Using MDC via RS-232C (serial data communications RJ45 standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
  • Page 43: Player Feature

    Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
  • Page 44: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote control Menu Description You can play, pause, or skip the content on the playlist by pressing buttons on the remote control. Playlist View a list of content items currently playing.
  • Page 45: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM → local BGM → video file in the main frame selected by the user •...
  • Page 46 Video codecs File format Container Video codecs Resolution Frame rate Bit rate Audio codecs (fps) (Mbps) *.avi H.264 BP/MP/HP 3840 x 2160 Dolby Digital *.mkv LPCM HEVC (H.265 - Main, Main10) *.asf ADPCM(IMA, MS) Motion JPEG *.wmv 1920 x 1080 *.mp4 HE-AAC *.mov...
  • Page 47 Other restrictions Audio decoders • Codecs may not function properly if there is a problem with the content. • WMA is supported up to 10 Pro 5.1 channels, M2 profile. • Video content does not play or does not play correctly if there is an error in the content or container. •...
  • Page 48 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats ‒ Extension : ppt, pptx ‒ Extension : pdf ‒ Extension : .doc, .docx ‒ Version : Office 97 ~ Office 2013 ‒...
  • Page 49: Schedule

    Schedule You can check the schedule imported from a selected storage device. Description HOME → Schedule → ENTER E Select the saved location of the schedule. Schedule Sunday, January 14 08:45 AM Create/Edit/Delete/View schedule of content playback. Internal Memory Schedule your content on a local channel. Send Delete Select to create a...
  • Page 50: Custom Home

    Custom Home Enter your 6 digit PIN number. The default PIN number is "0-0-0-0-0-0". If you want to change the PIN number, use the Change PIN function. Select an item to run in Custom Home mode. Press the Home key to return to this screen. HOME →...
  • Page 51: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the...
  • Page 52: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Set a unique ID number for each product. (Range: 0~225) ― Press u/d to select a number, and press E. ― Enter the number you want using the number buttons on the remote control. PC Connection Cable Select which type of cable you are using to connect the display to the PC.
  • Page 53: Video Wall

    Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. HOME → Video Wall →...
  • Page 54: Screen Position

    Screen Position Network Status To rearrange split screens, adjust the number for each product in the matrix using the Screen Position HOME → Network Status → ENTER E feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall.
  • Page 55: On/Off Timer

    ― You must set On/Off Timer Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choice. The power is turned on with the specified volume or input source.
  • Page 56: Off Timer

    Ticker Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer HOME → Ticker → ENTER E • Setup: Select Don't Use, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
  • Page 57: Screen Adjustment

    Chapter 06 Screen Adjustment Configure the Picture settings (Backlight, Colour Tone, etc.). The layout of the Picture menu options may vary depending on the product. Backlight / Brightness / Contrast / Your product has several options for adjusting picture quality. ―...
  • Page 58: Colour Temperature

    Colour Temperature It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises. (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. MENU m → Picture → Colour Temperature → ENTER E Picture Colour Temperature 10000 K...
  • Page 59: Advanced Settings

    Advanced Settings Configure advanced picture settings to create your preferred picture. Picture Enhancer MENU m → Picture → Advanced Settings → ENTER E Displays enhanced colour and sharpness. Advanced Settings • Picture Enhancer Colour Colour Adjust the colour saturation levels. Colour saturation intensifies as the value nears 100. (Range: 0~100) Tint (G/R) Tint (G/R) White Balance...
  • Page 60: White Balance

    White Balance Gamma Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the mid-range brightness of the picture. • ST.2084 BT.1886 S Curve ― 2 Point Gamma settings BT.1886, S Curve change depending on the input video settings. Adjust red, green, and blue luminosity levels in two sections for precise white balance optimisation.
  • Page 61: Flesh Tone

    Flesh Tone Input Signal Plus Adjust the flesh tone colour by increasing or decreasing red levels. Expands the input signal range for HDMI connections. • HDMI1 (Off Colour Space Settings ― When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported. When Input Signal Plus is set to Off, up to the 1920 x 1080 @ 60 Hz resolution is supported.
  • Page 62: Picture Options

    Picture Options Colour Tone Select the colour tone that best suits your viewing preferences. MENU m → Picture → Picture Options → ENTER E • Cool Standard Warm1 Warm2 Natural ― Settings can be adjusted and stored for each external device connected to an input on the product. Picture Options ―...
  • Page 63: Apply Picture Settings

    Apply Picture Settings Apply the picture settings to all external devices connected to the device or to the current source only. • All Sources Current Source MENU m → Picture → Apply Picture Settings → ENTER E Picture Apply Picture Settings All Sources ―...
  • Page 64: Picture Size Settings

    Picture Size Settings Choose size and aspect ratio picture displayed on screen. ― Some external devices and applications may not support this function. MENU m → Picture → Picture Size Settings → ENTER E Picture Size Picture Size Settings Different screen adjustment options are displayed depending on the current input source. ―...
  • Page 65: Reset Picture

    Reset Picture Restore all picture settings to the factory default. MENU m → Picture → Reset Picture → ENTER E Picture Reset Picture ― The displayed image may differ depending on the model.
  • Page 66: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation Onscreen Menu Orientation Select whether the onscreen menu should be displayed in landscape or portrait orientation. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode. •...
  • Page 67: Screen Protection

    Screen Protection Timer You can set the timer for Screen Burn Protection. Screen Burn Protection feature stops automatically after a specified period of time. MENU m → OnScreen Display → Screen Protection → ENTER E Timer Screen Saver Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 68: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • Message Display No Signal Message Source Info Select whether to display the no-signal OSD when no signal is detected. No Signal Message The message No Cable Connected...
  • Page 69: Language

    Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English...
  • Page 70: Network

    Chapter 08 Network Network Status Open Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Open Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to connect to an available network. Network Type ―...
  • Page 71: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable.
  • Page 72 Set the network connection to use Internet services such as perform software upgrades. How to set up manually Network Type Wired from the Open Network Settings page. Automatic Open Network Settings (Wired) The network test screen appears and the verification process starts. Press Cancel. The verification process stops.
  • Page 73: Network Settings (Wireless)

    Enter the password for (AP Name). screen appears, go to step 4. If you select a wireless router Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video that does not have security, go to step 6.
  • Page 74 Manual Network Setup (Wireless) How to set up manually Network Type Wireless from the Open Network Settings page. Offices may use static IP addresses. Network function searches for available wireless networks. When done, it displays a list of the If this is the case, ask the network administrator for the Address, Subnet Mask,...
  • Page 75: Use Wps

    Use WPS ― This function may not be supported depending on the model. How to set up using Use WPS If your router has a Use WPS button, follow these steps. Network Type Wireless from the Open Network Settings page. Select WPS, press E.
  • Page 76: Server Network Settings

    • Active Passive change the port number.) ― For the MagicInfo Server user guide, visit the following website: http://displaysolutions.samsung.com → Proxy server Support → Resources → MagicInfo Web Manual. Set up your proxy server connection and related functions. Verify MagicINFO Server •...
  • Page 77: Embedded Server Settings

    Embedded Server Settings MENU m → Network → Embedded Server Settings → ENTER E Embedded Server Turn on to enable the embedded server. Turn off to delete registered server information. Server Mode To use this device as a local web server, set it to 'Server'. If you already have a server device nearby, set it as 'Client' to connect this device to the server.
  • Page 78: System

    Chapter 09 System Accessibility Voice Guide Settings MENU m → System → Accessibility → ENTER E Voice Guide Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. System •...
  • Page 79: High Contrast

    High Contrast Accessibility Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is Voice Guide Settings selected. • High Contrast Enlarge Enlarge Enlarge the size of the Menu area. • ― The displayed image may differ depending on the model. Start Setup Go through the initial setup steps like you did the first time you used this product.
  • Page 80: Touch Control

    Touch Control Set the functions related to touch control. Touch Control MENU m → System → Touch Control → ENTER E Prevent touch gestures from controlling your device. Touch Control • Touch Control Admin Menu Lock Admin Menu Lock Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the screen.
  • Page 81: Time

    Time You can configure Clock Set or DST. Configure various time-related settings. Clock Set MENU m → System → Time → ENTER E Select Clock Set. Select Date or Time, and then press E. Time Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to move from one entry field to the next.
  • Page 82: Auto Source Switching

    Auto Source Switching Auto Source Switching Switch to preset source or another source when the main source device gets disconnected. MENU m → System → Auto Source Switching → ENTER E Primary Source Recovery Auto Source Switching Select whether to restore the selected primary input source when a primary input source is activated. Auto Source Switching ―...
  • Page 83: Power Control

    Power Control Brightness Limit Turn the Brightness Limit on or off. If you select On, the display won't have the maximum brightness, but you will save energy. MENU m → System → Power Control → ENTER E • ― This function may not be supported depending on the model or geographical area. Power Control Auto Power On Brightness Limit...
  • Page 84: Remote Configuration

    Remote Configuration Power Control Keep the network connection active when the product is turned off. Brightness Limit • Auto Power On Power Button Max. Power Saving The power button on the remote control can be set to turn on the power or turn on or off the power. Standby Control •...
  • Page 85: Power And Energy Saving

    Power and Energy Saving Brightness Reduction Reduce the power consumption by adjusting the screen brightness. MENU m → System → Power and Energy Saving → ENTER E • Power and Energy Saving Brightness Optimization Brightness Reduction Automatically adjust the picture brightness based on the ambient light level. Brightness Optimization •...
  • Page 86: Screen Lamp Schedule

    Screen Lamp Schedule Power and Energy Saving Brightness Reduction Screen Lamp Schedule Brightness Optimization Enable or disable the lamp schedule. • Minimum Brightness Screen Lamp Schedule Schedule 1, Schedule 2 No Signal Power Off 15 minutes Time Auto Power Off Off (Recommended) The panel brightness will change to the brightness set in Lamp...
  • Page 87: Fan Settings

    Fan Settings It sets items related to the speed and temperature of the fan in each set. Fan Control MENU m → System → Fan Settings → ENTER E Selects auto or manual for the fan speed settings. Fan Settings •...
  • Page 88: External Device Manager

    External Device Manager Manage external devices connected to your signage. Input Device Manager MENU m → System → External Device Manager → ENTER E Set up keyboards to use with your product. You can add keyboards and configure their setting. ―...
  • Page 89: Device Connection Manager

    Device Connection Manager External Device Manager Allow devices, like smartphones and tablets, on your network to share content with your product. Input Device Manager Auto Access Notification Device Connection Manager Display a notification when a device such as a smartphone or tablet, is connected. If you use a Wi-Fi network that requires a password, turn off this option to automatically connect with devices without viewing notifications.
  • Page 90: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicInfo MENU m → System → Play via → ENTER E •...
  • Page 91: Security

    Security Safety Lock On ― Enter your 6 digit PIN number. The default PIN number is "0-0-0-0-0-0". MENU m → System → Security → ENTER E If you want to change the PIN number, use the Change PIN function. ― Change the PIN to keep your device secure. Security Turn Safety Lock On...
  • Page 92: Usb Auto Play Lock

    MagicInfo Premium application and published to the USB device you are using. The MagicInfo Premium application programme is available on the website. (http://displaysolutions.samsung.com) SNMP Settings ― When published to a USB device, your Published Content is saved to Contents and Schedules folders in the root folder of the connected USB device.
  • Page 93: Network Lock

    Network Lock Block external network access. You can register networks on the server to allow access. • ― Make sure that the product is connected to the network. USB Lock Block connection to external USB ports. • Certificate Manager Manage the certificates installed on this device. ―...
  • Page 94: General

    General → ENTER E product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 95 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
  • Page 96: Hdmi Hot Plug

    ― You can download a custom logo into the product from an external USB device. ― The file name of the custom logo you want to download must be saved as “samsung” in all small letters. ― When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the ―...
  • Page 97: Game Mode

    Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by Anynet+ (HDMI-CEC) selecting game mode. • HDMI Hot Plug ― If you connect other external devices while Game Mode is on, the screen may not be in good condition.
  • Page 98: Reset System

    Reset System Reset all system settings to default. MENU m → System → Reset System → ENTER E System Reset System ― The displayed image may differ depending on the model.
  • Page 99: Support

    Contact Samsung → ENTER E Update Now You can view the address of the Samsung website, the call centre phone number, your product's model number, software version, Open Source Licence and other information. Update the software to the latest version.
  • Page 100: Terms & Privacy

    Terms & Privacy MENU m → Support → Terms & Privacy → ENTER E View and set the privacy policy for MagicInfo and other services. ― Make sure that the product is connected to the network. Device Care MENU m → Support →...
  • Page 101: Troubleshooting Guide

    Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre – Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, Testing the Product contact Samsung Customer Service Centre. Check if your product is operating normally by using the product test function.
  • Page 102: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an The blank spaces found on the screen have nothing to do with the product.
  • Page 103 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 104 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 105 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
  • Page 106: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 107: Specifications

    Chapter 12 Specifications General – Size Model Name OH24B Panel Size 60.4 cm Display area 527.04 mm (H) x 296.46 mm (V) Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
  • Page 108 • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. • For detailed device specifications, visit the Samsung website.
  • Page 109: Preset Timing Modes

    ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. Model Name OH24B Synchronization Horizontal Frequency 15 –...
  • Page 110 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA DMT, 1024 x 768 48.363 60.004 65.000 VESA DMT, 1024 x 768 56.476 70.069 75.000 VESA DMT, 1024 x 768 60.023 75.029 78.750 VESA DMT, 1152 x 864 67.500 75.000 108.000...
  • Page 111: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.
  • Page 112: Prevention Of Afterimage Burn-In

    Such a voltage difference between electrodes increases with time and makes the liquid crystals thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 20:30 20:30 SAMSUNG SAMSUNG This information is a guide to prevent afterimage burn-in. Viewing a fixed screen for an 21:10...
  • Page 113: Licence

    In the case of using open source software, Open Source Licences are available on the product menu. ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE. For information on the Open Source Licence Notice, contact Samsung Open Source (http:// opensource.samsung.com)
  • Page 114: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage rates above refers to the number of...

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