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Related Manuals for Bay Networks Event Manager
Summary of Contents for Bay Networks Event Manager
- Page 1 Event Manager Description Part No. 303142-A Rev. 00 July 1998...
- Page 2 Portions of the code in this software product may be Copyright © 1988, Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms of such portions are permitted, provided that the...
- Page 3 SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In addition, the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed by third parties).
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Page 5: Table Of Contents
Bay Networks Customer Service ... xi How to Get Help ... xi Bay Networks Educational Services ...xii Chapter 1 Event Manager Overview of the Event Manager ...1-1 Features ...1-2 Backup and Restore ...1-2 Centralized Data Storage ...1-2 Interaction with Third-Party Applications ...1-2 Secure Communications ...1-2... - Page 7 Figures Figure 1-1. Control Center Main Screen, EMS Selected ...1-5 303142-A Rev. 00...
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Page 9: About This Guide
About This Guide If you are responsible for configuring the Event Manager software, you need to read this guide. Chapter 1 contains information on Event Manager features, Voice Services interactions, Gateway Routing Manager and Voice Gateway features, and Control Center features. -
Page 10: Conventions
Internet. Go to support.baynetworks.com/library/tpubs. Find the Bay Networks products for which you need documentation. Then locate the specific category and model or version for your hardware or software product. Using Adobe Acrobat Reader, you can open the manuals and release notes, search for the sections you need, and print them on most standard printers. -
Page 11: Bay Networks Customer Service
Bay Networks Customer Service You can purchase a support contract from your Bay Networks distributor or authorized reseller, or directly from Bay Networks Customer Service. For information or to purchase a Bay Networks service contract, either call your local Bay Networks field sales office or one of the following numbers: Region United States and Canada... -
Page 12: Bay Networks Educational Services
Event Manager Description Bay Networks Educational Services Through Bay Networks Educational Services, you can attend classes and purchase CDs, videos, and computer-based training programs about Bay Networks products. Training programs can take place at your site or at a Bay Networks location. -
Page 13: Event Manager
Overview of the Event Manager The Event Manager (EMS) is a repository for information and records of database transactions collected over a period of time. The EMS receives data from other Voice Services and logs transaction records into your current, centralized SQL database (that is, either an Oracle®... -
Page 14: Features
Event Manager Description Administrators can configure a primary and secondary EMS to which service transaction records will be sent. Data can then be sent to the secondary service when the primary service is not responding. If the EMS is not online with a Voice Service, the individual manager keeps all transactions in a buffer stored on the server disk, and resends records to the EMS when it is online again. -
Page 15: Interaction With Voice Services
The Voice Gateway collects and logs call event data (that is, Gateway Message Detail Recording (GMDR)) to a file. A second server, the Gateway Forwarding Manager (GFS), passes this information to the EMS. 303142-A Rev. 00 Event Manager... -
Page 16: System Administration Using The Control Center
Event Manager Description GMDR information is logged to the same file for 24 hours. The GFS passes records to the EMS in the form of SQL statements, and transfer of information can be scheduled for “off peak” hours. A GMDR record contains information such as: •... -
Page 17: Administration Access
Control Center. The following list shows some of the permissions that can be enabled or disabled when assigning user access on the EMS: • Login • Add, Delete, or Modify Control Center User • Manage RSA Keys 303142-A Rev. 00 Event Manager... -
Page 18: Security Management
Event Manager Description Security Management Voice Services use the RSA Public Key Cryptosystem to provide secure communications. A public key cryptosystem is a complex mathematical method to secure digital communications. Public key encryption uses two algorithmic keys: a public key used to encode the data and a private key required to decode it. - Page 19 Microsoft SQL Server® 6.5 (with SQL Service Pack 3 or later) • Oracle Workgroup Server 7.3.2.2.1 and Oracle ODBC 2.5.3.1.3 for Windows NT Server 4.0 NT Network Protocol • TCP/IP Recommended • Power backup, uninterruptible power supply (UPS) 303142-A Rev. 00 Event Manager...