TP-Link tapo C500 User Manual

TP-Link tapo C500 User Manual

Outdoor pan/tilt security wi-fi camera
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User Guide
Outdoor Pan/Tilt Security Wi-Fi Camera
©2023 TP-Link 1910013289 REV1.0.0

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Summary of Contents for TP-Link tapo C500

  • Page 1 User Guide Outdoor Pan/Tilt Security Wi-Fi Camera ©2023 TP-Link 1910013289 REV1.0.0...
  • Page 2: Table Of Contents

    Contents About This Guide ··········································································· 1 Introduction ······················································································ 2 Appearance ······················································································ 3 Set Up Your Camera ····································································· 5 Set Up Using Amazon Frustration-Free Setup ·············· 6 Install a microSD Card ······························································ 10 Mount Your Camera··································································· 11 Install Waterproof Items ·························································· 13 How to Reset Your Camera ···················································...
  • Page 3: About This Guide

    About This Guide This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.
  • Page 4: Introduction

    Introduction Tapo C500 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notifications and check feeds when the motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects motion.
  • Page 5: Appearance

    Appearance microSD IR LEDs System LED microSD Card Slot Insert a microSD card* for local recording. Microphone Reset microSD card not included. Use a pin to press and hold for 5 seconds to Lens Speaker reset the camera.
  • Page 6 System LED Indication Solid red Starting up Blinking red and green Ready for setup Blinking red slowly Connecting to Wi-Fi Solid amber Connected to Wi-Fi Solid green Connected to the cloud Blinking red quickly Camera resetting Blinking green quickly Camera updating...
  • Page 7: Set Up Your Camera

    Step 3. Add Your Camera Get the Tapo app from the App Store or Open the app, and log in with your TP-Link ID. Tap the button in the app and select your Google Play, or by scanning the QR code If you don't have an account, create one first.
  • Page 8: Set Up Using Amazon Frustration-Free Setup

    Set Up Using Amazon Frustration-Free Setup What is Amazon Frustration-Free Setup? Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device. To use this feature, confirm the following: ●...
  • Page 9 How to use Amazon Frustration-Free Setup with Tapo devices 1. Open the Amazon Alexa app. Then tap More and select Skills & 2. Enter Tapo in the search bar and choose Tapo. Games.
  • Page 10 3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
  • Page 11 5. Plug in your Tapo device and the setup will complete automatically in two minutes. For setting up more Tapo devices, just plug in and enjoy! Done! If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
  • Page 12: Install A Microsd Card

    Install a microSD Card Follow the steps below to install the microSD card for local recording. You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card. Manually rotate the camera downwards. Loosen the screws on the Identify the direction of the microSD card and carefully insert the card panel and remove the cover.
  • Page 13: Mount Your Camera

    Mount Your Camera When you finish adding your camera in the Tapo app, you can mount it on a wall or ceiling with the provided mounting template and screws. You can also mount it on the pole with mounting loops. Follow the steps below to mount your new camera. Note: The camera is not waterproof when set on a table or shelf.
  • Page 14 Option 2: Pole Mount 1. Mount Camera Bracket Route the power cord through the opening of the camera bracket. Mount the camera on the pole using two pole-mounting loops* (loop width ≤ 12mm). *Pole-mounting loops are not included. Prepare the required accessories for pole mounting in advance. 2.
  • Page 15: Install Waterproof Items

    Install Waterproof Items When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the water-proofing rings are flush to keep out water. Follow the steps below to install waterproof items. Install Waterproof Seal for Power Connectors Connect the camera to a power outlet using the provided power adapter.
  • Page 16: How To Reset Your Camera

    How to Reset Your Camera Follow the steps below to reset your camera via the Reset button. You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera. Manually rotate the camera downwards.
  • Page 17: Authentication

    Authentication FCC compliance information statement Product Name: Outdoor Pan/Tilt Security Wi-Fi Camera Model Number: Tapo C500 Component Name Model I. T .E. Power Supply T120100-2B1 Responsible Party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: http://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp-link.com...
  • Page 18 We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 19 We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 20 UKCA Mark UK Declaration of Conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.
  • Page 21 Canadian Compliance Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.
  • Page 22 安全諮詢及注意事項 • 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。 • 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。 • 注意防潮,請勿將水或其他液體潑灑到本產品上。 • 插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口。 • 請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中。 • 不要私自拆開機殼或自行維修,如產品有故障請與原廠或代理商聯繫。 • 電源供應器应使用在环境温度低於或等於40℃的室內。 限用物質含有情況標示聲明書 設備名稱:Outdoor Pan/Tilt Security Wi-Fi Camera 型號(型式):Tapo C500 Equipment name Type designation (Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 多溴二苯醚 鉛 汞 鎘...
  • Page 23 電源供應器 − ○ ○ ○ ○ ○ 其他及其 − ○ ○ ○ ○ ○ 配件 備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值 Note 1:“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
  • Page 24 Safety Information • Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid. • Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. • Do not use damaged charger or USB cable to charge the device. •...
  • Page 25 Explanation of the symbols on the product label Symbol Explanation Alternating current DC voltage Caution Operator’s manual Class II equipment Polarity of output terminals Energy efficiency Marking Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

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