Check List Before Reporting Your Problem - Nokia 8887 User Manual

Check list before reporting your problem

Problem
The display is not on
is displayed
Antenna is not displayed Move to another place and try to make a call again.
Phone lock status is
displayed
Charger lamp blinks in
red
Battery life time differs
from that given in User's
manual
The phone is abnormally
working or the power is
not on
The phone makes an
echo in a specific area or
in connecting with a
specific phone
Incoming/outgoing call
has a problem and calls
are disconnected
The message Not in
service area is displayed
For the location of the service center and the details about support, please contact the cus-
tomer center (080-234-1101).
Nokia Care Center
(Seoul)
Kangnam: 02) 3486-9957~9
Shinchon: 02) 711-7556
(Pusan)
051) 804-8887
Check that the battery is properly attached, and is not fully
discharged.
Try to move to another place. Or turn the phone off, turn it on again,
and wait for 2 mins.
The phone is locked. Key in the exact security code and unlock it.
The battery is not properly attached to the charger. Remove the
battery from the charger and install again. If the problem continues,
contact your service center.
As the battery is frequently charged and discharged, its life is
gradually shortened. If you expose the charged battery to very high
or very cold temperatures, its life time can vary.
Try to use the phone after removing the battery and installing it
again.
This condition, called "echo symptom" occurs when the strength of
radio wave is weak or unstable. It can be caused by phone network
conditions existing either on your side or on receiver's side.
This may be caused if the radio signal is weak or unstable, or due to
very heavy cellular traffic. Try again a little later or move to another
location with stronger signal and make a call.
Move to another place and try to make a call again.
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