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6. CARE AND CLEANING
6.1 General information
• Clean the hob after each use.
• Always use cookware with a clean base.
• Scratches or dark stains on the surface
have no effect on how the hob operates.
• Use a special cleaner suitable for the
surface of the hob.
• Use a special scraper for the glass.
6.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage to
7. TROUBLESHOOTING
7.1 What to do if...
If you cannot find a solution to the problem below, check the full version of user
manual online or contact an Authorised Service Centre, if necessary.
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The sensor fields become hot.
comes on.
10
ENGLISH
• Remove when the hob is sufficiently
• Remove shiny metallic discoloration:
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You do not set the heat setting for
10 seconds.
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
The cookware is too large or you put
it too near to the controls.
There is no cookware on the zone.
the hob. Take care to avoid burns. Use a
special hob scraper on the glass surface
at an acute angle and move the blade on
the surface.
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration. Clean
the hob with a moist cloth and a non-
abrasive detergent. After cleaning, wipe
the hob dry with a soft cloth.
use a solution of water with vinegar and
clean the glass surface with a cloth.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Put large cookware on the rear zones,
if possible.
Put cookware on the zone.
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