Troubleshooting; Basic Troubleshooting Tips - NETGEAR MA701 User Manual

User Guide for the NETGEAR 802.11b Wireless Compact Flash Card MA701

Troubleshooting

Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. For assistance with configuring network settings on
Windows PC, please refer to
see the tutorials on the NETGEAR 802.11b Wireless Compact Flash Card Resource CD
(SW-10040-01).

Basic Troubleshooting Tips

If you have problems connected to your wireless network, try the tips below.
Symptom
The LED is not The MA701 is not
lit. inserted into the
slot properly or
the MA701
software is not
loaded.
The LED blinks The MA701 is
and cannot attempting to
connect to an connect to an
access point. access point, but
cannot connect.
I can connect to This could be a
an access point, physical layer
but I cannot problem or a
connect to other network
computers on configuration
the network or problem.
the Internet.
Basic Setup for a Notebook PC
Appendix , "Preparing Your Computers for TCP/IP Networking"
Cause
Remove and reinsert the MA701.
Check the Windows device manager to see if the PC
Card is recognized and enabled. Reload the MA701
software, if necessary.
The access point may not be powered on. Or, the
access point and the wireless compact flash card are
not configured with the same wireless parameters.
Check the SSID and WEP settings.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.
M-10204-1
Solution
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