Service Call Verification; Power Supply; Water Flow; Time Clock Adjustment - Rheem Raypak Professional Series Installation And Operating Instructions Manual

Shut the unit OFF and leave the filter pump running to see
if the water stops dripping. If the water stops dripping, the
unit is not leaking.
17. SERVICE CALL
VERIFICATION
NOTE: The Raypak Service number is 800-260-2758. For
units in Canada, call 800-268-6966.
Before you make a service call, first determine if the
problem is:
• Warranty Service
• Unit operation (power supply, water flow, or time
clock adjustment)
NOTE: The MANUFACTURER IS NOT RESPONSIBLE for
these adjustments.
Fault Code
OFF The desired programmed temperature point is lower than 50°F (10°C).
LP There is a shortage of refrigerant gas in the unit or a faulty low pressure control, or the ambient air is too cold.
The unit has encountered 3 LP faults within the same call for heat and shut down the unit for protection. If this
LP3
occurs, you should call for service.
HP There is low water flow in the unit or a faulty high pressure control. Check water flow/backwash.
The unit has encountered 6 HP faults within the same call for heat and shut down the unit for protection. If this
HP6
occurs, you should call for service.
PSd The water temperature sensor is open or may be defective.
dSd The suction line temperature sensor is open or may be defective.
Possible causes:
• The filter is in backwash position.
• The filter pump is stopped.
FLO
• The filter is dirty.
• Shortage of water to pool pump.
• Water flow switch may be broken.
The unit has encountered 3 FLO faults within the same call for heat and shut down the unit for protection. If this
FL3
occurs, you should call for service.
FS Unit is in the defrosting cycle.
The unit has gone into the defrosting cycle 5 times within the same call for heat and shut down the unit for
FS5
protection.
COL The unit is in the cooling mode.
HEA The unit is in the heating mode.
HOT The unit has gone into a fault mode during cooling.
- - Keypad is pressing down on both buttons. Replace keypad.
12

Power Supply

• Verify that all circuit breakers are reset and working
properly.
• If the temperature display still does not light, contact
the installing dealer, since it may be a power problem
requiring an electrician.

Water Flow

• Verify that the pool filter is clean to provide good flow.
• Verify that valves are properly positioned to allow
adequate water flow through the unit.

Time Clock Adjustment

Verify that the time clock is set to permit the unit to run long
enough to heat properly.
Meaning of Code
Table D. Control Board Fault Codes