Mitel SX-200 Documentation
Superswitch electronic private automatic branch exchange epabx
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This equipment generates, uses, and can radiate radio frequency en-
ergy and, if not installed and used in accordance with the instructions
manual, may cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A computing
device pursuant to Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equip-
ment in a residential area is likely to cause interference, in which case
the user, at his own expense, will be required to take whatever mea-
sures may be required to correct the interference.
This equipment generates, uses, and can radiate radio frequency en-
ergy and, if not installed and used in accordance with the instructions
manual, may cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A computing
device pursuant to Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equip-
ment in a residential area is likely to cause interference, in which case
the user, at his own expense, will be required to take whatever mea-
sures may be required to correct the interference.
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W A R N I N G
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Summary of Contents for Mitel SX-200
- Page 1 sx -2 0 0 W A R N I N G This equipment generates, uses, and can radiate radio frequency en- ergy and, if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference...
- Page 2 ELECTRONIC PRIVATE AUTOMATIC BRANCH EXCHANGE (EPABX) DOCUMENTATION INDEX GENERAL 1.01 This Section lists MITEL Standard Practices which have been issued pertaining to the SX-lOO/SX-200 EPABX Systems. 2. DOCUMENTATION INDEX 2.01 The complete set of Practices are contained in two volumes as listed in Table 2-1.
- Page 3 SECTION MITL91 OW911 O-096-OOO-NA TABLE PRACTICE INDEX VOLUME I Title Section No. Documentation Index MITLS 105/911 O-096-OOO-NA General Description Feature and Services Description Feature and Services Description Feature and Services Description Physical Description and Ordering Information Engineering Information MITLS 105/9 11 O-096- 180-NA Multi-Digit Toll Control Automatic Route Selection Speed Call...
- Page 4 SX-100 Primary Power Supply ......SX-200 Primary Power Supply ......
- Page 5 o-096-1 00-NA CONTENTS (CONT’D) ........Intercept Wake-Up .
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Page 6: Table Of Contents
Cabinet ..... . 2 - 3 SX-200 Equipment Cabinet ..... . -
Page 7: Practice Index
System Test Procedures Extension Test Procedures VOLUME Ill INSTALLATION FORMS VOLUME IV Section No. Title Troubleshooting Reason for Reissue 1.02 This Section has been reissued to provide additional details for SX-100 and SX-200 Generic 217, the SUPERSET 4 set, the Page 1... - Page 8 The remaining 48 ports are reserved for common control functions. The SX-200 system has a capacity of 256 ports. Two hundred and eight of these ports are available for assignments to lines, trunks and additional receivers.
- Page 9 SECTION MITL91 OS/91 10-096-l 00-NA CO TRUNKS (INCREMENTS OF 4) -100, SINGLE SHELF SX-200 SYSTEM 4 R E C E I V E R C A R D S _ _ _ 3 RECEIVER CARDS - 1 R E C E I V E R C A R D...
- Page 10 In the SX-100 system, a removable rear panel provides access to the system power supply and to the line and trunk connections. In the SX-200 system, a hinged lockable rear panel provides access to the system power supply and to the line and trunk connections.
- Page 11 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l 0 0 -N A PRIMARY POWER SWITCH POWER SUPPLY CABINET DOOR F R O N T V I E W PRIMARY POWER SUPPLY CABLE CLAMPS W E I G H T HEIGHT W I D T H D E P T H...
- Page 12 SECTION MITL9105/9110-096-l OO-NA MAINTENANCE PANEL EQUIPMENT SHELF 2 EQUIPMENT SHELF 1 RESERVE POWER SUPPLY FRONT VIEW CABLE ENTRY PRIMARY POWER SUPPLY REAR VIEW Figure SX-200 Equipment Cabinet Page 6...
- Page 13 SECTION MITL91 OS/91 10-096-l 00-NA MAINTENANCE CONSOLE COMMON MASTER POWER C0NTRoL S W I T C H SUPPLY NORMAL SYSTEM POWER MAINTENANCE CONNECTOR Figure SX-100 Maintenance Panel Maintenance Panel 2.09 The maintenance panel (Figure 2-4), mounted at the top of the cabinet, provides access to the system from the maintenance console through a 50-pin connector.
- Page 14 SECTION 05/9110-096-l 00-NA X 5 6 1 2 Page 8...
- Page 15 2 hours in the event of a commercial power failure. The batteries and the charger are enclosed in a metal casement that forms a pedestal for the SX-100 equipment cabinet, weighing a total of 56.7 k g (125 lb). The SX-200 reserved CAUTION NOTICE...
- Page 16 SX-100 system can be arranged to auto- matically connect up to six Central Office trunks to preselected exten- sions. The SX-200 system can be arranged to connect up to 12 Central Office trunks to preselected extensions.
- Page 17 A block diagram of the system is shown in Figure 3-l. The SX-100 system has a capacity of 112 ports and the SX-200 system has a capacity of 208 ports, which may be assigned to receivers, lines, and trunks. The ports are scanned sequentially for detection of signals every 3.2 milliseconds.
- Page 18 SECTION MITL91 OS/91 10-096-l 00-NA 31 SPEECH PATHS (AND 1 MUSIC ON HOLD FATH) LINES TONE CONTROL STATIONS CENTRAL TRUNKS OFFICE PROCESSOR & CONSOLE CONTROL SCANNER CONSOLE i -A POWER SUPPLY Figure Block Diagram Page 12...
- Page 19 SECTION MITL9105/9110-096-l OO-NA Music on Hold path available in the SX-lOO/SX-200 system, and all of the ports have access to all speech paths. For further information, see Section MITL9105/9110-096-180-NA. 4. SYSTEM CONFIGURATION General 4.01 Figure 2-2 illustrates the SX-100 cabinet layout. Figure 2-3 illustrates the SX-200 cabinet layout.
- Page 20 SECTION MITL9105/91 AN D RAC F R O N T VIEW SHELF 1 X 5 6 1 9 Figure Equipment Shelf Page 14...
- Page 21 Attendant Console 4.03 The layout of the SX-lOO/SX-200 Attendant Console is shown in Figure 2-7. Three rows of buttons on the console faceplate are used to select and handle calls. Each button has a light-emitting diode (LED) associated with it to indicate the operational status of the button.
- Page 22 SECTION MITL9105/9110-096-l OO-NA Console Display Housed on the upper face of the console are the following 4.06 displays: TRUNK GROUP STATUS. One LED per Trunk Group is used to signal the busy status of the group (BUSY). Another LED per Trunk Group is used to indicate that the attendant has changed the Trunk Group from dial access to attendant access (ATT).
- Page 23 SECTION MiTL91 OS/91 10-096-l 00-NA ATT. Indicates that the attendant is talking to the called party. RING. Indicates that the called party is ringing. BUSY. Indicates that the called party is busy. ERR. Indicates to the attendant that an invalid number has been dialed.
- Page 24 SECTION MlTL91 OS/91 10-096-l 00-NA FIELD display, which rooms correspond to a particular status . condition. MSGE WAIT. This feature is enabled by the attendant calling a room and pressing the MSGE WAIT button. This causes the room telephone to receive a burst of three rings every 20 minutes.
- Page 25 SECTION MITL9105/9110-096-l OO-NA the conference, and remains in a steady on condition to in- dicate that the conference circuit is in use. PAGE. Pressing the PAGE button gives the attendant access to the paging equipment for as long as the button is held down. The associated LED indicates that the paging equipment is busy.
- Page 26 SECTION MITL91 OW91 lo-096-100-NA 4.08 In addition to the buttons and LEDs described above, the con- sole has a 12-digit key pad which is used for dialing all calls, an emergency transfer switch (mounted on the back of the console) which switches the PABX into failure transfer mode, and a volume control (mounted on the back of the console) to vary the bell volume.
- Page 27 Announcements 5.04 The SX-lOO/SX-200 system supports two types of Recorded Announcement units: the MITEL Recorded Announcement Card (RAC) and commercial Recorded Announcement Devices. When a re- cording is needed for playback, the Recording Group is scanned, and any idle recording unit is activated. In the case of a RAD, the port is rung as a normal telephone set would be, and the system waits for the device connected to the port to answer.
- Page 28 Recording and Agent Groups cannot exceed 12. The interval before the single message is heard can be specified for each Agent Group by the attendant. Each MITEL RAC has two messages per card, and it has two channels able to access each message. When defining a RAC recording...
- Page 29 The SOURCE display will show the equipment number in the left corner and an 0 or 1 in the right corner to indicate a RAD or RAC, respec- tively. To record a message on the MITEL RAC, the following procedure is used:...
- Page 30 SECTION MITL9105/9110-096-l OO-NA Groups, the duration will always be 8 s or less. To specify the recording and delay time for an Agent Group: Dial ~243 Dial Agent Group access code Dial 1 Dial Recording Group access code Dial time delay, in 2-digit seconds Press RELEASE to terminate.
- Page 31 SECTION MITL9105/9110-096-l OO-NA To define which Recording Group an Automatic Wake-Up will be rout- ed to, the console dials: Dial ~234 Dial Recording Group access code Press RELEASE to terminate. To delete an existing Automatic Wake-Up recording, the console should dial a # in place of the Recording Group access code. Incoming Trunks 5.10 SMDR must be enabled to run on incoming trunks.
- Page 32 SECTION MITL91 OS/91 10-096-l 00-NA VOLUME CONTROL ASSEMBLV S W I T C H H O O K RINGER VOLUME CONTROL SPEAKER ASSEMBLY IFICATION CARD LINE STATUS DISPLAV BUTTONS hold BUTTON LINE SELECTION/ R E P E R T O R Y DIAL MODULE FEATURE BUTTONS display BUTTON...
- Page 33 SECTION MITL91 OS/91 10-096-l 00-NA LINE AND SPEED CALL IDENTIFICATION CARD SPEED CALL SELECTION/ S W I T C H H O O K REPERTORY DIAL MODULE SPEED CALL SPEAKER VOL. BUTTONS CONTROL SPEAKER ASSEMBLY THREE LINE INDICATORS THREE LINE SELECT SPEED CALL HOLD BlJlTON BUTTONS...
- Page 34 SECTION MITL91 OS/91 10-096-l 00-NA Speed call. Automatic selection of primary line. Pushbutton selection of nonprimary line. Automatic ringing line selection (programmed option). Hold function for any call at the SUPERSET set. User programming of call forward destination number, speed call entry.
- Page 35 SECT I ON MITL9105/9110-096-l OO-NA 1 6 1 m m 220 mm (8.66 in.) W E I G H T : (2.2 lb) Figure 7 -1 SUPERSET 3 Dim e nsions P a g e...
- Page 36 SECTION MITL9105/911 projects sound upwards through a grill beneath the handset. A screw- driver slotted control for adjusting ringer pitch is user-accessible un- derneath the base assembly. Cover Assembly 7.07 The cover assembly houses a volume control assembly, a key- pad module, and a line selection/repertory dial module.
- Page 37 SECTION MITL9105/9110-096-l OO-NA Feature Buttons 8.04 There are six feature buttons. Each button is associated with a specific feature. The user selects the feature or action, by pressing the appropriate feature button. Supplementary Feature Buttons Speaker on/off. This button allows the set user to receive or 8.05 originate calls without use of the handset.
- Page 38 SECTION MITL91 10-096-l 00-NA Single button feature activation. Multiline appearances (installer-programmed) of up to 15 lines including primary line (set directory number). Multiline appear- ances may be a mixture of PABX lines and trunks, and may also be multi-appearances of same line. Speed call entry at each unassigned line.
- Page 39 SECTION MITL91 OS/91 10-096-l 00-NA 95.25 mm (3.75 in.) WEIGHT 1.36 kg Figure 9-l SUPERSET 4 Dimensions Page 33...
- Page 40 SECTION MITL9105/9110-096-l OO-NA Base Assembly 9.04 The base assembly contains a microphone (for handsfree op- eration), the switchhook, modular jacks for the handset and line cords, and a speaker assembly (for handsfree operation and tone ringer output). The microphone is mounted in a position permitting it to receive sound passing through an aperture in the front of the base assembly.
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Page 41: Buttons And Displays
SECTION MITL91 OS/91 10-096-l 00-NA L I N E S T A T U S D I S P L A V L I N E S E L E C T / S P E E D C A L L B U T T O N S H O L D B U T T O N F E A T U R E S D I S P L A V... - Page 42 Line Select/Speed Call Buttons 10.02 There are 15 line select/speed call buttons which can be con- figured (at the time of PABX programming) to select preassign- ed lines, in order to receive or originate calls. These lines can be a mix of a variety of line types (e.g., key, multiple call, direct trunk select, personal outgoing, and private).
- Page 43 SECTION MITL9105/9110-096-l OO-NA 10.09 The features which can be selected (e.g., Do Not Disturb) are displayed adjacent to the alphanumeric display. The alphanu- meric display instructs the user to “DIAL FEATURE NO.“, which is a reference to the number adjacent to the name of the feature .in the features display.
- Page 44 SECT I ON MITL9105/911 D E S C R I P T I O N S Y M B O L NO SYMBOL IN DISPLAY LINE IDLE DISPLAY ALTERNATES BETWEEI INCOMING CALL THESE TWO SYMBOLS LINE BUSY AT DISPLAY SOLID SQUARE THIS SET LINE BUSY AT DISPLAY SOLID CIRCLE...
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Page 45: Features Display Layout
SECTION MITL9105/9110-096-l OO-NA ALPHANUMERIC DISPLAY FEATURES DISPLAY FEATURES AREA DISPLAY AREA AREA 1 :FJD 3:AUT0 ANS PAGE W T NAME SAVE CALL FWD REMINDER READ MSG SPEED CALL PRIVACY REL ON OFF ADD HELD NEXT YES CALL BACK OVERRIDE SEND MSG CANCEL NO HANG-UP CAMP ON... - Page 46 SECTION MITL9105/9110-096-l OO-NA into view in the alphanumeric display. When the message has been read, the user must either press the EXIT feature button to clear the display and leave the message active, or press the CANCEL feature button to clear the display and cancel the message.
- Page 47 10-096-l 00-NA Meaning: This is displayed when data transfer has not oc- curred for at least 1 s. The set is not operational in this condition, and any set displaying this When message should be reported by the user. the problem has been corrected (refer to appro- priate PABX Maintenance...
- Page 48 SECTION MITL9105/9110-096-l OO-NA Installation of a SUPERSET set into a powered-up system con- 11.03 I.,,- :>?? sists of: Ensuring local modular telephone outlet is connected to a line card or interface. Connection of handset, handset cord, line cord, and main body of the SUPERSET set.
- Page 49 Lockout ....... . . Attendant Non-CO Trunk - Non-CO Trunk Connect Enable . 41 Copyright of MITEL Corporation 1984 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation...
- Page 50 SECTION MITL9105/9110-096-105-NA CONTENTS (CONT’D) PAGE Attendant Secrecy ....... . . Attendant Serial Call .
- Page 51 SECTION MITL9105/9110-096-105-NA CONTENTS (CONT’D) PAGE Data Demultiplexer ....... . Data Security .
- Page 52 SECTION MITL9195/9110-096-105-NA CONTENTS (CONT’D) Incoming Trunk Call Rotary Only ..... Individual Trunk Access ......Inhibit Automatic Supervision...
- Page 53 SECTION MITL91 OS/91 lo-696-105-NA CONTENTS (CONT’D) PAGE Remote Maintenance Administration Test System (RMATS) ....... . Remote System Reset - Protection Override .
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Page 54: Table Title Page
SECTION MITL91 OS/91 10-096-l OS-NA CONTENTS (CONT’D) P A G E JYr,i;:. Trunk -Recall Partial Inhibit ......, 276 Trunk-to-Trunk Connections (Attendant) . - Page 55 1 .Ol This Section contains a description of the features and services provided by the SX-100 and SX-200 (PBX) systems. The selec- tion of features and services are subject to minimal constraints, allow- ing each system to be configured to meet the individual requirements of the customer.
- Page 56 2.02 This Section lists all feature descriptions in alphabetical order. The names of the features used, refer directly to the text of the SX-lOO/SX-200 documentation as closely as possible, to allow direct reference from any part of the documentation. 2.03 Tables 2-l to 2-5 list the Maintenance, Hardware, Trunk and System Features for Generic 217.
- Page 57 SECTION MITL9105/9110-096-105-NA TABLE 2-l MAINTENANCE FEATURES Customer Data Dump/Load Remote System Reset Protection Diagnostics Override Maintenance Function Reset the System Programming and Maintenance Security Speech Path - Busy-Out Receiver - Busy-Out Speech Path - Direct Selection Receiver - Direct Selection Test Line TABLE HARDWARE...
- Page 58 SECTION MITL9105/9110-096-105-NA TABLE 2-4(a) SYSTEM OPTION CONFLICTS System System Option Option TABLE 2-4(b) COS OPTION CONFLICTS c o s Options Note: System Options 316, 277, 278 a n d 295 conflict with System Option 300. Page 4...
- Page 59 SECTION MITL9105/911 . . . TABLE 2-4(c) OTHER CONFLICTS System Option 169 conflicts with the Call Park feature (COS option 37). Station Transfer, Consultation Hold/Add-On conflicts with COS Options 46,48 and 62. System Option 103 conflicts with COS Option 41. Only one option out of each of the following groups of System Options may be enabled at any one time: Page 5...
- Page 60 SECTION MITL9105/9110-096-105-NA TABLE GENERIC 217 SYSTEM FEATURES AND SERVICES Call Blocking Account Codes Alarm indication Callback Button ARS Allowed Call Forwarding - Busy (Extensions) ARS Limited Access Call Forwarding - Busy/Don’t Answer ARS Progress Tones - Music on Hold Call Forwarding (System - DID, CCSA, Attendant Button Change Flash to Dial-in Tie Trunks) Monitor...
- Page 61 SECTION MITL9105/91 TABLE 2-5 (CONT’D) GENERIC 217 SYSTEM FEATURES AND SERVICES Vacant/Illegal Access Line Lockout Intercept to Recorded Announcement Listed Directory Numbers (LDN) Vacant/Illegal Access Lockout Alarm Intercept to Attendant Maid in Room DID to Non-CO Trunks via Attendant Manual Line Inhibit Meet-Me Conference Direct-In Lines...
- Page 62 SECTION 05/9110-096-l OS-NA TABLE 2-5 (CONT’D) GENERIC 217 SYSTEM FEATURES AND SERVICES Remote Maintenance Administration Switchhook-Flash Timer and Test System (RMATS) System Identifier Remote System Reset - Protection Tandeming - see Tie Trunks Override Test Line Reserve Power Supply Through Dialing Reset the System Tie Trunks Ringing Time-out, 1 Minute...
- Page 63 An extension may have the option, or be forced to enter an account code for trunk calls. The account code may be one to 12 digits maximum and will appear on all SMDR records. (See also Section Conditions A DTMF telephone must be used to enter Variable Length Ac- count Codes.
- Page 64 SECTION MITL91 OS/91 1 O-096-105-NA ALARM INDICATION Description Each Attendant Console is equipped with three alarm lamps: MIN (minor), MAJ (major) and CON (console). The minor alarm lamp, when lit, indicates that the system has detected a malfunction which has not seriously degraded the customer’s service.
- Page 65 SECTION MITL91 OS/91 10-096-l OS-NA ARS ALLOWED Description If this COS option is enabled in an extension’s COS, it will allow access to a Trunk Group (not enabled in the extension’s COS) if the extension is routed to that Trunk Group by ARS. That is, an extension may access a Trunk Group that is not in its COS if forced to, by the forced ARS feature.
- Page 66 SECTION MITL9105/91-1 O-096-105-NA ARS LIMITED ACCESS . . . Description This COS option when selected, prohibits the caller from accessing trunk groups through ARS that are not enabled in the extension’s COS. Conditions This COS option is not in effect when the extension is using a common use Speed Call table.
- Page 67 SECTION MITL91 OS/91 10-096-1 OS-NA ARS PROGRESS TONES - MUSIC ON HOLD Description This feature enables a station using ARS to access a rotary dial trunk to hear music while waiting for dial tone, while waiting for the digits to be outpulsed.
- Page 68 SECTION MITL91 OS/91 10-096-l 05-NA ATTENDANT AUTOMATIC CALLBACK CANCEL Description The Attendant may cancel all system callbacks from the console. Programming Assign an access code to Feature Number 18 (Attendant Function), usually as indicated under Operation. Operation Dial x4. Dial #. Press the RELEASE button - all callbacks are cancelled.
- Page 69 SECTION MITL91 OS/91 10-096-l OS-NA ATTENDANT BELL OFF Description Selection of this option activates the Attendant Console BELL OFF button. Pressing the button turns off the console tone ringer; incoming calls are identified by flashing LEDs only. Pressing the BELL OFF button again enables the console bell.
- Page 70 SECTION MITL9105/9110-096-105-NA ATTENDANT BUSY OVERRIDE Description This option allows the attendant who encounters a busy connection, to override the connection and enter the call. Before the Attendant enters the connection, all parties in the call hear an 800 ms burst of warning tone, after which the Attendant is connected to the call and the warning tone continues for a further 200 ms.
- Page 71 SECTION MITL91 OS/91 1 O-096-105-NA ATTENDANT BUTTON CHANGE FLASH-TO-SERIAL CALL Description This system option allows both the GUEST ROOM button and the SERIAL CALL button to be used on the same console. This is done by programming the system to treat the FLASH button as the SERIAL CALL button.
- Page 72 SECTION MITL9105/9110-096-105-NA ATTENDANT CALL FORWARD SETUP AND CANCEL Description This feature allows the Attendant to set up, review and cancel Call Forwarding for any extension. (The extension for which the Attendant sets up forwarding need not have any of the Call Forwarding features in its COS.) The Attendant may also set up Call Forwarding from the extension to the Attendant.
- Page 73 SECT I ON MITL9105/9110-096-105-NA Dial the Speed Call Table number for the particular external party required. Press the RELEASE button. Note: If an external Call Forwarding number has already been set up letters ECF on the DESTINATION display, after dialing ~11 plus the forwarding extension number.
- Page 74 SECTION MITL91 OS/91 10-096-l OS-NA ATTENDANT-CALLED NUMBER DISPLAY Description If the Attendant dials an extension or individual trunk access code, that number will appear in the first one to four segments of the DESTINA- TION display. The Class of Service of the extension will appear in the last segment of the DESTINATION display.
- Page 75 SECTION MITL9105/911 ATTENDANT CALLING NUMBER DISPLAY Description A trunk or extension that calls the Attendant will have its number displayed. This will appear in the first one to four segments of the SOURCE display when the ANSWER button is pressed. The Class of Service will be displayed in the last segment of the SOURCE display.
- Page 76 SECTION MITL9105/9110-096-105-NA ATTENDANT CALLS WAITING INDICATOR Description The Attendant may have queued calls that are directed to the console (outside trunks and extensions). The total number of calls in the queue will be displayed in the CW (Call Waiting) display. The console tone ringer will ring and one or more of the call LEDs will flash (Dial 0, LDN Conditions None...
- Page 77 SECTION MITL9105/9110-096-105-NA ATTENDANT CAMP-ON WITH INDICATION Description This feature allows the Attendant to connect calls to busy extensions or trunks for automatic completion when the busy party becomes free. When a call is camped on to an extension, the called extension, and only that extension, will hear a burst of camp-on tone indicating the existence of a camped-on call.
- Page 78 SECTION MITL91 OS/91 10-096-l 05-NA ATTENDANT CCSA ACCESS Description The Attendant may access the Common Controlled Switching Arrange- ment trunks. These trunks are similar to DID trunks in all respects, except that they are considered to be Non-CO and may be used as CCSA.
- Page 79 SECTION MITL9105/9110-096-105-NA ATTENDANT CLASS-OF-SERVICE DISPLAY Description The Attendant may display the Class of Service of any extension or trunk in the system. The Class of Service will appear in the last two segments of the SOURCE or DESTINATION displays over the title of CLASS.
- Page 80 SECTION MITL9105/9110-096-105-NA ATTENDANT CO TRUNK - CO TRUNK CONNECT ENABLE Description Selection of this option allows the Attendant to connect a CO trunk call to another CO trunk, then release the call from the console. See End-of-Dial Signal for Outgoing Trunks. Conditions Two or more trunks may be connected in a Attendant-Controlled Conference.
- Page 81 Operation of the switch will disconnect all existing calls. It may connect up to six trunks for an SX-100 PBX or 12 trunks for an SX-200 PBX, to extensions for direct-out lines. Calls on the transfer trunks will not be dropped when the transfer switch is returned to normal.
- Page 82 SECTION MITL9105/9110-096-105-NA ATTENDANT CONSOLE FLASH Description The Attendant may flash on a CO trunk by pressing the FLASH button. After the flash the attendant may dial as required. Conditions System Option 121 (Attendant Button Change Flash to Serial Call) must be disabled. The attendant may flash on incoming or outgoing trunks.
- Page 83 SECTION MITL9105/9110-096-l ATTENDANT CONSOLE RINGER CODES Description The latest version Attendant Console issues distinctive audible ringer patterns on certain calls to the Attendant, which can be of assistance to a visually impaired Attendant. These ring patterns, repeated each second, are as follows: incoming Call - Standard 0.5 s tone on, 0.5 s tone off HOLD 1 Call Time-out - One 62.5 ms tone HOLD 2 Call Time-out - Two 62.5 ms tones, separated by 48 ms...
- Page 84 SECTION MITL9105/911 O-095-1 05-NA ring sequences are not available with the earlier model console. Visually Impaired Attendant Operation: the console As incoming calls to occur, they are placed in a call will queue, and only the latest cause its distinctive ring pattern to be heard.
- Page 85 SECTION MITL9105/9110-096-105~NA ATTENDANT-CONTROLLED CONFERENCE Description This feature allows the Attendant to set up a conference with up to six conferees plus the Attendant. The conferees may be any combination of extensions and trunks. To set up a conference, the Attendant must have a completed Source and/or a Destination call.
- Page 86 SECTION MITL9105/9110-096-l OS-NA Dial the number of the next party. When the party answers, i repeat the above two steps. Page 32...
- Page 87 SECTION MITL9105/9’llO-096-l OS-NA ATTENDANT DATE DISPLAY Description The Attendant Console will display rhe date if the appropriate console button is depressed. Month and date are initially shown, followed a short time laler by the year. The date may be set by dialing the relevant code;...
- Page 88 SECTION MITL91 OS/91 10-096-l 05-NA ATTENDANT DISA CODE SETUP ENABLE Description This option allows the Attendant to change the Direct Inward System Access (D&A) security code that a caller must dial to access the system. Conditions The DISA code cannot conflict with the numbering plan. The DISA code is limited to a maximum of four digits.
- Page 89 SECTION MITL9105/9110-096-105-NA ATTENDANT FUNCTION Description By assigning a code to the Attendant Function, the Attendant may access all Attendant Function codes. For further information, see Table 6-3 of Section MITL9105/91 lo-096-500-NA, General Maintenance In- formation. Conditions N o n e Programming Assign a code to Feature Number 18 (Attendant Function).
- Page 90 ATTENDANT HOLD CIRCUITS Description The Attendant may put an extension or trunk on hold at any one of four HOLD positions. The system may be programmed for a call hold recall of a variable time (see Variable Timers). Conditions None Programming For a Call Hold Recall of 20 seconds, select System Option 128 (Attendant-Timed Recall - Hold - 20 seconds).
- Page 91 SECTION MITL9105/9110-096-l OS-NA ATTENDANT lNDlVlDUAL TRUNK ACCESS Description The Attendant may access an individual trunk to busy or debusy it, dial out on it, or make a night service assignment. Conditions N o n e Programming Assign an access code to Feature Number 18 (Attendant Func- tion), usually x as indicated under Operation.
- Page 92 SECTION MITL9105/9110-096-105-NA ATTENDANT JACKS Description Each Attendant Console is equipped with two sets of Attendant jacks. Either set of jacks may be used by the Attendant. The other set provides a monitoring, Attendant or training position. Most commonly used handsets or headsets may be used with the Attendant Console. Removal of both handsets and headsets from the console(s) causes the console(s) to become inoperative.
- Page 93 SECTION MITL9105/9110-096-l OS-NA LAMP TEST Description The Attendant may test all the console LEDs, 7-segment displays and tone ringer on the console by pressing the LAMP TEST button. Conditions If the LAMP TEST button is pressed and the BELL OFF button has been enabled, the console tone ringer will still be rung.
- Page 94 SECTION MITL9105/911 ATTENDANT LOCKOUT Description The Attendant is in a locked-out condition, after establishing a call from a trunk or station to another trunk or sation, and then releasing from the connection. The lockout implies that the Attendant cannot re-enter the established speech paths unless one of the parties “flashes”...
- Page 95 SECTION MITL9105/9110-096-105-NA ATTENDANT NON-CO TRUNK - NON-CO TRUNK CONNECT ENABLE Description This option allows the Attendant to connect a Non-CO Trunk call to another Non-CO Trunk, then release the call from the console. See End-of-Dial Signal for Outgoing Trunks. Conditions Two or more trunks may be connected together in a Attendant- Controlled Conference.
- Page 96 SECTION MITL9105/9110-096-105-NA ATTENDANT SECRECY Description The Attendant may “split” between calls (see Both Button Enable, Brok- er’s Call, Both Mode Standard) and talk to each call without the other overhearing. Conditions None Programming N o n e Operation The Attendant may press the Source or Destination button and converse with either call privately.
- Page 97 SECTION MITL9105/9110-096-105-NA ATTENDANT SERIAL CALL Description This feature allows the Attendant to have incoming trunk calls auto- matically returned to the console when the original call is finished. Conditions Attendant Serial Call is available on all trunk calls. This feature and System Option 113 (GUEST ROOM Button En- able) are mutually exclusive.
- Page 98 SECTION MITL91 05/9110-096-l 05NA ATTENDANT STATION BUSY-OUT Description This feature allows the Attendant to busy out any extension (the extension cannot originate or receive any calls), and remove the busy-out condition. If the Attendant dials the number of a busied-out extension, the console will display the extension number and ‘00”...
- Page 99 SECTION MITL9105/‘9110-096-I 05NA ATTENDANT TIME DISPLAY Description Each Attendant Console is equipped with a digital clock that con- tinuously displays the time-of-day in hours and minutes. The time may be displayed in 12- or 24-hour mode. clock display is driven by pulses derived from the CPU master clock.
- Page 100 SECTION lblITL9105/9110-096-105-NA ATTENDANT-TIMED RECALL Description This feature automatically alerts the Attendant when a call extended through the console or a call held at the console has not been an- swered within the preselected time. Selectable recall times are: Attendant-Timed Recall - Camp-On - 20 s, 30 s or 40 s. Attendant-Timed Recall - Don’t Answer - 10 s, 20 s, 30 s or 40 s.
- Page 101 SECTION MITL9105/9110-096-105-NA ATTENDANT TRUNK BUSY-OUT Description The Attendant may make a trunk busy to prevent access to the trunk, and may remove the busy condition as required. If the Trunk Busy-Out Enable option is not selected, the Attendant may still access individual trunks, but is unable to force them into a busy condition.
- Page 102 SECTION MITL9105/9110-096105-NA AUTOMATIC CALLBACK - BUSY (EXTENSIONS) Description Automatic Callback - Busy aiiows an extension user, upon encounter- ing a busy extension number (or trunk access code, see Outgoing Trunk Callback), to have the call completed when the extension be- comes idle.
- Page 103 SECTION MITL9105/9110-096-l OS-NA Operation To set up an Automatic Callback - Busy: Dial the required extension number or access code - busy tone is heard. Dial the Automatic Callback - Busy code - dial tone is returned and the dialing extension is available for normal use. To answer an Automatic Callback - Busy: The extension rings.
- Page 104 SECTION MITL9105/911 AUTOMATIC CALLBACK - DON’T ANSWER Description This feature allows an extension user, upon encountering an extension which does not answer, to have the call completed after the called extension has gone off-hook and on-hook After the feature has been activated, the system continuously monitors the originating extension and the required number.
- Page 105 SECTION MITL91 05/9110-096-l 05-NA Dial the Callback - Don’t Answer access code, and the extension number - dial tone is returned. Replace the handset - the extension is available for normal use. To answer an Automatic Callback - Don’t Answer: Lift the handset - ringing tone is returned;...
- Page 106 SECTION MITL91OW911 O-096-1 05-NA AUTOMATIC ROUTE SELECTION (ARS) Description The Automatic Route Selection (ARS) feature simplifies the dialing of long-distance calls by PBX users, by automatically selecting the most optimum route for the time-of-day, and by automatically inserting and/or deleting the proper routing digits to obtain the desired party. If all routes are used except the last (generally most expensive) the user will receive three short warning tones followed by a 5 second pause to indicate that the last route is being used.
- Page 107 SECTION MITL9105/9110-096-105-NA ARS code followed by: Dial 1-N l/O X for long-distance. Dial N for local calls: N= digits 2 to 9 X= digits 0 to 9. Page 53...
- Page 108 SECTION MITL9105/9110-096-105-NA AUTOMATIC WAKE-UP (ALARM CALL) Description This feature allows either the Attendant or an extension user to set up a Wake-Up alarm call that will ring the extension at a prearranged time. After answering a Wake-Up alarm call, the extension user re- ceives either a special tone (100 ms ON, 400 ms OFF, of miscellaneous tone), music or a Recorded Announcement.
- Page 109 The SOURCE display will show the equipment number in the left corner and a 0 or 1 in the right corner to indicate a RAD or RAC, respectively. To record a message on the MITEL used: Dial ~240. Dial RAC equipment number.
- Page 110 SECTION MITL91 OS/91 1 O-096-105NA routed to: Dial ~234. Dial Recording Group Access code. Press RELEASE to terminate. To delete an existing Automatic Wake-up recording: Dial x234. Dial #. Press RELEASE to terminate. To set or modify a Wake-up call from the console: Press the GUEST ROOM button - the GUEST ROOM lamp lights.
- Page 111 SECTION MITL9105/9110-096-l OS-NA BOTH BUTTON ENABLE Description Selecting this option enables the Attendant Console BOTH button. In normal console operation (automatic split mode), the console is con- nected either to the source or destination party of a call. Pressing the BOTH button allows the Attendant to speak to both the calling and called parties at the same time.
- Page 112 SECTION MITL9105/9110-096-105-NA BOTH MODE STANDARD Description When selected, this option causes the Attendant to be normally con- nected to both the Source and Destination parties on all calls through the console. Manual splitting may still be achieved using the console SOURCE and DEST buttons.
- Page 113 SECTION MITL9105/9110-096-10%NA BROKER’S CALL Description The Broker’s Call allows an extension user, while engaged in a call, to hold the first call and originate a new call. Once the new call has been established, the originating extension may alternate between the calls, and carry on a PRIVATE conversation with either party.
- Page 114 SECTION MITL9105/9110-096-105~NA BUSY LAMP FIELD Description Each Attendant Console is equipped with an Equipment Status Lamp Field which displays the busy/idle state of any of 200 selected trunks or extensions. The Busy Lamp Field can also display the status of assigned extensions.
- Page 115 SECTION MITL9105/911O-O96-105-NA BUSY TRUNK RELEASE Description This feature allows the Attendant or repair person to release a trunk that has been busied-out from the console. Conditions N o n e Programming Assign an access code to Feature Number 18 (Attendant Func- tion).
- Page 116 SECTION MITL9105/9110-096-105-NA BUSY VERIFICATION Description This feature allows the Attendant to view the busy/idle status of lines and trunks using the Busy Lamp Field. The Busy Lamp Field is a standard feature. The Attendant may further investigate apparent busy conditions by using the Busy Override feature. Conditions For an extension to be displayed, it must have a lamp assigned to it.
- Page 117 SECTION MiTL9105/9110-096-105-NA CALL ANNOUNCE OVERRIDE Description Selection of this Class-of Service Option allows a SUPERSET 4 user, when calling another SUPERSET 4 set, to make a call announcement if the called set is busy. Conditions The called set must be equipped for call announcement. Programming Select Class-of-Service Option 102 (Call Announce Override).
- Page 118 SECTION MITL9105/9110-096-105-NA CALL BLOCKING Description This feature allows the Attendant to restrict extensions with “Hotel/Motel Station-to-Station Restriction Applies” in their COS, from making calls to other extensions with the same option, by activating Call Blocking. Calls to the Attendant or to extensions without the selected option may be made normally.
- Page 119 SECTION MITL9105/9110-096-105-NA CALLBACK BUTTON Description Selection of this feature allows the Attendant to set up a Callback - Don’t Answer/Busy by pressing the CALLBACK button. Conditions Automatic Callback may be activated on extension numbers, hunt group access codes and trunk group access codes. Up to 30 callback requests may be active within the system at any time.
- Page 120 SECTION MITL9105/9110-096-105-NA CALL FORWARDING - BUSY (EXTENSIONS) Description This feature allows a user to have all calls that are directed to his extension, forwarded to the Attendant, to a selected extension number within the PBX system, or to a selected external number, WHEN THE EXTENSION IS BUSY.
- Page 121 SECTION MITL91 OS/b1 10-096-l 05-NA Replace the handset To cancel all Forwarding requests from the console: Dial *l# and press -&e RELEASE button. To cancel a Forwarding request for an extension from the console: Dial x 11 nnn # (where nnn is the extension number), and then press the RELEASE button.
- Page 122 SECTION MITL9105/9110-096-105-NA CALL FORWARDING - BUSY/DON’T ANSWER (EXTENSIONS) Description This feature allows a user to have all calls which are directed to his extension, forwarded to the Attendant or to a selected extension num- ber within the PBX system, WHEN THE EXTENSION IS BUSY OR NOT ANSWERED WITHIN THE SELECTED TIME.
- Page 123 SECT I ON MITL9105/911 The extension is available for normal use. To select Call Forwarding - Busy/Don’t Answer from the console: Dial ~11, extension number to be forwarded, 4 and extension number to which calls are to be forwarded. The extension is available for normal use. To cancel Call Forwarding - Busy/Don’t Answer: Lift the handset - dial tone is returned.
- Page 124 SECTION MITL9105/9110-096-l OS-NA CALL FORWARDING - BUSY (SYSTEM - DID, CCSA, DIAL-IN TIE TRUNKS) Description This feature allows a customer to specify that all DID, CCSA and Dial-In Tie Trunk calls directed to a busy extension will be forwarded to the Attendant. The forwarded calls will appear at the Attendant Console as RECALL Conditions Call Forwarding - Busy system feature is not active during Night...
- Page 125 SECTION MITL9105/9110-096-105~NA CALL FORWARDING - BUSY/DON’T ANSWER (SYSTEM - DID, CCSA, DIAL-IN TIE TRUNKS) Description This feature allows a customer to specify that all DID, CCSA and Dial-In Tie Trunk calls directed to a busy extension (or one which does not answer within a selected time period) will be forwarded to the Attendant.
- Page 126 SECTION MITL9105/9110-096-105-NA CALL FORWARDING - DON’T ANSWER (EXTENSIONS) Description This feature allows an extension user to have all calls directed to the extension that are not answered within a selected time to be for- warded to the Attendant or to another extension number specified. The forwarded calls will appear at the Attendant Console as RECALL (see also Call Forwarding - Busy/Don’t Answer).
- Page 127 SECTION MITL9105/911 O-096-105-NA The extension is now available for the origination and reception of calls. To cancel Call Forwarding - Don’t Answer: Lift the handset - dial tone is returned. Dial the Cali Forward - Don’t Answer access code - no tone is returned.
- Page 128 SECTION MITL9105/911 O-096-1 05-NA CALL FORWARDING - FOLLOW ME Description This feature allows an extension user to have all calls which are directed to the extension, to be forwarded to the Attendant or a selected extension within the PBX system. The number to which the calls are forwarded is the only originating party that may call the forwarding extension while Call Forwarding - Follow Me is active.
- Page 129 SECTION MITL9105/9110-096-l OS-NA To cancel Call Forwarding - Follow Me: Lift the handset - dial tone is returned. Dial the Call Forward - Follow Me access code - no tone is returned. Replace the handset - all forwarding is cancelled. To set up Call Forwarding - Follow Me for an extension from the console: Dial 3 11 nnn (where nnn is the extension number) + 3.
- Page 130 SECTION MITL91 OS/91 10-096-l 0%NA CALL FORWARDING SYSTEM INHIBIT Description This feature allows System Call Forwarding to be inhibited on an extension basis. If a DID, CCSA or Dial-In Tie Trunk call is directed to an extension with this feature active, the calling party will continue to hear ringing (extension idle) or busy tone (extension busy);...
- Page 131 SECTION MITL9105/9110-096-105-NA CALL HOLD Description Call Hold allows an extension user engaged in an active call, to place the call on hold, then to replace the extension handset or use the extension for other calls. All features normally active on the extension may be selected while the call is held.
- Page 132 SECTION MITL91 OS/91 1 O-096-1 05-NA CALL PARK Description This feature allows an extension user to park an active call and replace the extension handset. The call may be retrieved at the extension at which the call was parked, or at any remote extension within the system.
- Page 133 SECTION MITL9105/911 O-096-1 05NA Operation To Park a call: Flash the switchhook - dial tone returned. Dial the assigned Call Park access code - dial tone returned. Replace the handset, or access the paging equipment and make an announcement, then replace handset. To retrieve the Parked call at the Parking extension: Lift the handset - you are connected to the call.
- Page 134 SECTION lvIITL9105/911 O-096-105-NA CALL RETRIEVE (EXTENSIONS) Description Calls may be parked or held (see Call Park and Call Hold) and retrieved either locally or remotely by an extension. For further information, see Call Hold or Call Park. Conditions None Programming N o n e Operation N o n e...
- Page 135 SECTION MITL91 OS/91 10-096-l OS-NA CALL SELECTION Description This feature allows the Attendant to answer calls either in the order in which they arrive at the console, or by selecting a specific call type. As calls arrive at the console, they are queued and the LED associated with the call flashes.
- Page 136 SECTION MITL91 OS/91 10-096-l OS-NA CAMP-ON Description When an extension user who is equipped with the Camp-On option reaches a busy extension, hunt group or trunk group and remains off-hook for 10 seconds, it will be camped on to the busy equipment. At this time, a special busy tone is received (350/440 Hz interrupted at 60 ipm) and the called equipment receives a camp-on tone (a single burst of 440 Hz tone for 200 ms or a double burst if a trunk) if it is not...
- Page 137 SECTION MITL9105/9110-096-l OS-NA The called trunk becomes idk - the calling extension is con- To Transfer into Busy: Flash the switchhook - dial to* returned; call is on soft hold. Dial the extension to transfer the call, then hang up - the call on hold remains on hold until tha called extension hangs up.
- Page 138 SECTION MITL9105/91 CAN FLASH IF TALKING TO AN INCOMING TRUNK Description When selected, this option allows extension users to flash the switch- hook while connected to an incoming trunk. This enables the trunk call to be Transferred, Held, Parked or Added to a conference. Conditions This option will be disabled if the extension has Option Number 46 (Flash Disable) in its COS.
- Page 139 SECTION MITL9105/9110-096-l OS-NA CAN FLASH IF TALKING TO AN OUTGOING TRUNK Description When selected, this option allows extension users to flash the switch- hook while connected to an outgoing trunk. This enables the trunk call to be Transferred, Held, Parked or Added to a conference. Conditions This option will be disabled if the extension has Option Number 46 (Flash Disable) in its COS.
- Page 140 SECTION MITL9105/9110-096-105-NA CAN FLASH IF TALKING TO AN EXTENSION Description This option allows an extension user to flash the switchhook while talking to an extension. This enables the extension to Hold, Park, Transfer or Enter the internal call into the conference. Conditions This option will be disabled if the extension has Option Number 46 (Flash Disable) in its COS.
- Page 141 SECTION MITL9105/9110-096-105-NA CANNOT DIAL A TRUNK AFTER FLASHING Description These options inhibit an extension from accessing a trunk after flash- ing the switchhook The System Option applies the restriction to all extensions; if only certain extensions are to be restricted, the exten- sion COS must include the relevant COS option.
- Page 142 SECTION MITL91 OS/91 1 O-096-105-NA CANNOT DIAL A TRUNK AFTER FLASHING IF HOLDING OR IN CONFERENCE WITH A TRUNK Description flashing the switchhook, then dialing a second trunk. Conditions This option does not apply to extensions with Option Number 48 (Broker’s Call) in their COS.
- Page 143 SECTION MITL9105/9110-096-105-NA CCSA Description The system can accommodate Common Control Switching Arrange- ment trunks. These trunks are similar to DID trunks in all respects except that they are considered to be Non-CO trunks and may be used as bothway trunks. Conditions If the CCSA trunk sends less digits than expected, the trunk will receive reorder tone after the interdigit time-out (15 s).
- Page 144 SECTION MITL9105/9110-096-l Assign an access code to feature number 20 (Alternate Attendant f Access). This provides an access number to the Attendant for : DID, CCSA calls. Operation None Page 90...
- Page 145 SECTION MITL9105/3110-096-1 OS-NA CLASS-OF-SERVICE COPY Description This feature allows a system programmer to copy the contents of one COS to another COS. Conditions N o n e Programming Enter Standard Programming mode. Press the COS DEFINE button. Dial the COS number to be copied. Press the COS number button.
- Page 146 SECTION MITL91 OS/91 10-096-l 05NA CLASS OF SERVICE (COS) Description The system allows up to 16 independent COS to be defined. Each COS specifies the features and options that may be accessed by an exten- sion, Dial-In Trunk or DISA Trunk Conditions A maximum of 16 independent COS are available.
- Page 147 SECTION MiTL9105/9110-096-105-NA COMMON ALERTING DEVICES (NIGHT BELLS) . . . Description This feature allows incoming and internal calls directed to the Atten- dant Console to appear also at one of three common alerting devices. The call may be answered either from the Attendant Console, or from a station with TAFAS Access in its COS.
- Page 148 SECTION MITL9105/9110-096-105-NA CONSOLELESS OPERATION Description The system may be operated without the use of an Attendant Console. Under these conditions all features associated with the console will be unavailable. Conditions All features originated by or directed to the console are not available.
- Page 149 SECT I ON MlTL9105/9110-096-105-NA CON T ACT M ON I T OR D e s c r i p t i o n This feature allows a station line to be used for monitoring an alarm contact. The contact to be monitored is connected across Tip and Ring of a line.
- Page 150 SECTION MlTL9105/9110-096-105-NA CONTROL OF TRUNK GROUP ACCESS Description Each Attendant Console provides a Trunk Group Status disp%ay. This display continuously shows the Busy and Attendant Access status of the first 10 trunk groups. The Attendant may restrict a trunk group to Attendant Access only, or return it to Dial Access.
- Page 151 SECTION MITL9105/9110-096-105-NA CONTROLLED OUTGOING RESTRICTION SETUP Description If this feature is selected, the Attendant may restrict an extension from making any outgoing trunk calls. The Attendant may also remove the restriction. While the restriction is in force, any outgoing trunk call from the extension is intercepted to the Attendant (Illegal Access Intercept to the Attendant) or reorder tone.
- Page 152 SECTION MITL9105/9110-096-105-NA Press the ROOM RESTR button - the ROOM RESTR lamp goes out; outgoing restriction is removed from the extension. Room restriction may also be turned on or off while the Atten- dant is talking to a room by pressing the ROOM RESTR button. For automatic restriction operation, refer to the ROOM STATUS feature description.
- Page 153 SECTION MITL9105/914 CONTROLLED STATION RESTRICTION (DO NOT DISTURB) Description The Do Not Disturb feature allows a user to have all incoming calls to the extension, routed to the Attendant or reorder tone. The feature may be activated by the extension user or by the Attendant. If the Attendant calls an extension with Do Not Disturb active, the console DO NOT DSTB lamp flashes and the ERR lamp lights in the DESTINA- TION display.
- Page 154 SECTION MITL9105/9110-096-105-NA To remove Do Not Disturb from the extension: Dial the Do Not Disturb access code followed by the digit 2 - dial tone is returned. Replace the extension handset - calls may be received by the extension in the normal manner. To set up Do Not Disturb when calling the extension from the console: Dial the required extension number - ringing tone or busy tone is returned.
- Page 155 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l 05-NA CO TRUNK VIA ATTENDANT INHIBIT D e s c r i p t i o n This feature denies an extension the ability to be connected to a CO trunk through the Attendant.
- Page 156 SECTION MITL9105/911 O-096-1 05-NA CUSTOMER-CONTROLLED PROGRAMMING Description The customer may perform limited programming of the PBX system by dialing the Limited Programming Security Code. This programming is possible only if the relevant System Options have been set at the time of installation (or on a subsequent occasion).
- Page 157 S E C T I O N M I T 1 9 1 0 5 /9 1 1 0 -0 9 6 -l 0 5 -N A O p e r a t i o n To enter Customer Programming Mode: Dial the Limited Programming Security Code.
- Page 158 The Dump function can be performed in 36 minutes at 300 baud or 9 minutes at 1200 baud. If 7200 baud is required a MITEL PN 91 lo-104-OOO-NA Scanner card is required.
- Page 159 SECTION MITL91 OS/91 10-096-l OS-NA Operation Dump: If a tape is used, ensure that it is of the correct length as outlined in the Conditions part of the page, and start the tape at the beginning. Disconnect the device currently connected to the system RS- 232 port and connect the recording device to the RS-232 port.
- Page 160 SECTION MITL91 OS/91 10-096-l OS-NA Connect the recording device to the RS-232 port. Press the write button on the recording device. Block 1 (and 2) will be loaded to the IPC. As each block is loaded the LEDs on the Scanner card will read from 01 to a maximum of 99 for each block loaded and the third LED on the IPC will remain lit.
- Page 161 SECTION MITL9105/9110-096-105-NA When loading the system, Data Block 1 (Table 2-6) must be present or be loaded first. Set the thumbwheel switches on the Tone Control card to 5623. Disconnect the device currently connected to the RS-232 port. Connect the recording device to the RS-232 port. Press the autoload button on the IPC.
- Page 162 SECTION MITL9105/9110-096-105-NA TABLE 2-7 LOAD ERRORS Display Meaning Number of records written inconsistent with the number on the tape. Checksum line does not verify. Checksum line does not verify. If the display is CO, it is a label error. If the error is a C =+ a number, it is a Data Block error.
- Page 163 SECTION MITL9105/9110-096-105-NA CUSTOMER DATA PRINT Description Customer Data Print provides a means of displaying the current state of programming of the switch. The data is displayed in a format similar to that which was recorded on the programming forms. The printout is made under 21 headings, grouped into six sections, as follows: Section 1, System Option Features (Access Codes), Classes of Service, Hunt Groups,...
- Page 164 SECTION MITL9105/9110-096-l OS-NA Select System Option 1’J (Attendant Printer Control Enable) to control the printer from the console. Operation To request a Customer-Accessible Data Print from the console: Dial x, 1, 9, followed by a digit in the range O-6 to select the type of printout required.
- Page 165 SECTION MITL91 OS/91 1 O-096-105-NA DATA DEMULTIPLEXER Description The Data Demultiplexer allows a different recording device to be used for: Traffic Measurement, SMDR, Hotel/Motel and Maintenance. Conditions The Scanner card and the Data Demultiplexer card must have the same switch settings for: Baud rate, character length, parity and stop bit selection.
- Page 166 SECTION MiTL9105/911 DATA SECURITY Description Any call which includes an extension with a COS containing Data Security cannot be overridden or receive Camp-On tone. The exten- sion may be camped on to, but is secure against any form of audio intrusion.
- Page 167 SECTION MITL91 OS/91 10-096-l OS-NA DEPOSIT-CASH CUSTOMER Description This feature provides the ability to restrict a user from accessing a trunk This would be especially useful to the Hotel/Motel owner who would like to restrict a person paying cash for a room from making trunk calls.
- Page 168 SECTION MITL9105/9110-096-10%NA DIAGNOSTICS Description The system continuously runs diagnostic checks on the system opera- tion, and if a malfunction is detected, the system raises an alarm. Refer to MITL9105/91 lo-096-500-NA, General Maintenance Information for a full description of diagnostics. Conditions None Programming None...
- Page 169 SECT I ON MiTL91 OS/91 1 0 -0 9 6 -l 95-NA DI AL ACCESS T O T H E AT T EN DAN T D e s c r i p t i o n An extension may access the Attendant by dialing a code (Feature Number 1).
- Page 170 SECTION MITL91 OS/91 10-096-l 05-NA DIAL CALL PICKUP Description This feature allows an extension to be assigned to a Pickup group and to answer any call to that group, by dialing the Dial Call Pickup code. Conditions Dial Call Pickup cannot be originated by an extension with a call on Consultation Hold.
- Page 171 SECT I ON MITL9105/9110-096-105-NA D I A L P U L S E S I G N A L I N G D e s c r i p t i o n The PBX system may accept or generate dial pulses. The system’s Central Processor Unit (CPU) reads dialed digits and validates and/or causes the necessary operation.
- Page 172 SECTION MITL91 OS/91 10-096-l OS-NA DIALED ACTIVITY REPORTING TERMINAL (DART) Description The DART is a telephone management device which allows the user to record accurately the costs of incoming and outgoing calls by costing all calls and appending them to a call summary recorded in the termi- nal.
- Page 173 SECTION MITL9105/9110-096-105-NA VACANT/ILLEGAL ACCESS INTERCEPT TO RECORDED ANNOUNCEMENT Description DID, CCSA or Dial-In calls to vacant or unauthorized levels or numbers can be routed to the Recorder Group. If System Option 135 (Intercept to Attendant DID, Dial-In, CCSA, Vacant, Illegal) is enabled the call wil! (after hearing the recording) be transferred to the Attendant.
- Page 174 SECTION MITL9105/9110-096-l OS-NA Attendant waits until a 50 ms ‘beep’ is heard. Attendant speaks message (up to 8 seconds in duration) into handset. Press the RELEASE button when finished. To playback a message from a RAC: Dial x241. Dial RAC equipment number. Dial xc.
- Page 175 SECT I ON MITL9105/9110-096-105-NA D e s c r i p t i o n Selection of this system option causes all DID, CCSA or Dial-In Tie Trunk calls to vacant or unauthorized levels or numbers to be routed to the Attendant. If this option is not selected, these calls receive reorder tone.
- Page 176 SECTION MITL91 OS/91 10-096-l 05NA DID TO NON-CO TRUNKS VIA ATTENDANT INHIBIT Description Selection of this system option prevents the Attendant from routing incoming DID trunk calls to non-CO outgoing trunks. Conditions None Programming Select System Option 133 (DID to Non-CO Trunks via Attendant Inhibit).
- Page 177 SECTION MITL9105/9110-096-105-NA DIGIT TRANSLATION Description The PBX system may be programmed to provide one of three Digit Translation Plans. Digit Translation Plan 1 provides the following translations: The digit 1 produces 2 pulses. The digit 2 produces 3 pulses. The digit 3 produces 4 pulses. The digit 4 produces 5 pulses.
- Page 178 SECTION MITL9105/9110-096-105-NA Select System Option 154 (Digit Translation Plan 2) to enable Digit Translation Plan 2. Digit Translation Plan 3. Operation None Page 124...
- Page 179 SECTION MITL9105/9110-;096-105-NA DIRECT-IN LINES Description This feature allows incoming trunks to be assigned to a specific exten- sion or Hunt Group. incoming calls from the trunk ring the extension (or Hunt Group) directly. The calls do not appear at the Attendant Console.
- Page 180 SECTION MITL9105/9110-096-105-NA DIRECT INWARD DIAL (DID) TRUNKS Description This feature allows DID trunks to be used in the system. The length of the incoming number, the number of digits to be absorbed, and a prefix digit, if required, may also be specified. Conditions If the DID trunk sends less digits than expected, the trunk will receive reorder tone from the PBX system after the interdigit...
- Page 181 SECT I ON MITL9105/911 O p e r a t i o n None Page 127...
- Page 182 SECTION MITL9105/9110-096-105-NA DIRECT INWARD SYSTEM ACCESS (DISA) Description This feature allows an external caller to access the PBX system by selecting a special trunk and dialing a security code. After the code is dialed, the system returns dial tone to the caller, who may then access any features in the DISA trunk’s COS except for those which require a switchhook flash.
- Page 183 SECTION MITL91 OS/91 10-096-l OS-NA DIRECT OUTWARD DIALING Description The Direct Outward Dialing feature allows an extension user to make external calls without the assistance of the Attendant. Conditions Access restrictions to the trunks are controlled by Class- of-Service Option Numbers 65 through 76 (Trunk Group Access). Some Direct Outward Dialing may be restricted by Multi-Digit Toll Control (see Section MITL9105/91 IO-096-212-NA).
- Page 184 . SECTION MITL91 OS/91 10-096-l OS-NA DIRECT TO ARS Description This COS option if selected enables the extension or DISA trunk to be directly routed to ARS without dialing the CO trunk Access Code (usually 9). This option when used with extensions is also called Out- going Concentrator.
- Page 185 SECTION MITL9105/9110-096-105-NA DIRECT TRUNK ACCESS Description The console or test line may directly access a trunk for maintenance or operational procedures. Conditions None Programming Assign an access code to Feature Number 19 (Maintenance Function). Assign an access code to Feature Number 18 (Attendant Func- tion).
- Page 186 SECTION MITL9105/9110-096-105-NA DIRECT TRUNK SELECT (DTS) Description This feature enables a line to access a trunk directly. This line can be used for incoming and outgoing calls and can appear on several sets or be transferred to both SUPERSET sets and regular sets.
- Page 187 SECTION MITLSI 05/911 O-096-1 OS-NA DIRECTED CALL PICKUP Description Directed Call Pickup allows an extension user to answer any ringing telephone within the PBX system. If more than one party attempts to pick up the call, the call will be completed to the first party; other parties will receive busy tone.
- Page 188 SECTION MITL9105/9110-096-105-NA DISCRIMINATING DIAL TONE Description An extension having Do Not Disturb or a Call Forwarding - Follow Me in effect, will hear a distinct dial tone (350/440 Hz, 400 ms ON, 100 ms OFF for six cycles, then continuous tone) when going off-hook Conditions None Programming...
- Page 189 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l 05-NA D I S C R I M I N A T I N G R I N G I N G - A L L C A L L S D e s c r i p t i o n If this system option is selected, all internal and external calls will have the discriminating ringing pattern (0.5 seconds ON, 0.5 seconds OFF,...
- Page 190 SECTION MlTL9105/9110-096-105NA DISPLAY HOLIDAY MESSAGES Description This feature allows the system to have all SUPERSET 4 sets display a Christmas or New Year’s Holiday message. Happy Holiday will appear from December 23-28 and Happy New Year will appear from December 28 to January 4.
- Page 191 SECTION MITL9105/9110-096-105-NA DO NOT DISTURB Description An Attendant or extension may set up or cancel Do Not Disturb for an extension. Conditions Automatic Wake-Up will override Do Not Disturb. For an extension to be included in the total number of Do Not Disturbs set (see Do Not Disturb Display), that extension must be assigned to a busy lamp.
- Page 192 . ‘ i SECTION MITL9105/9110-096-105-NA Press DO NOT DSTB button - extension busy lamp goes out. Press RELEASE button - Do Not Disturb cancelled. To override Do Not Disturb from the console: Dial extension number - DO NOT DSTB LED flashes, extension busy lamp lit, DESTINATION display shows extension number and Class of Service, ATT lamp lit and ERR lamp lit.
- Page 193 SECTION MITL91 Ope rat i o n To answer a Call: free station is able to talk to the caller. On completion of the call, after the caller goes on-hook, the handsfree station will hear a 1 s burst of miscellaneous tone (indicating that the caller did go on-hook).
- Page 194 SECTION MITL9105/9i DO NOT DfSTURB DISPLAY Description This feature allows the Attendant to display all extensions that have Do Not Disturb set. When the Attendant presses and holds the DO NOT DSTB button (while the console is idle), the busy lamp field goes dark, leaving only the lamps lit for the rooms that have Do Not Disturb active.
- Page 195 SECTION MITL9105/9110-096-105-NA DO NOT OVERFLOW (TRUNKS) D e s c r i p t i o n If an extension has Do Not Overflow in its COS and dials a busy trunk group, busy tone is returned by the system and trunk group overflow is denied (see Trunk Groups).
- Page 196 SECT I ON MITL9105/9110-096-l OS-N A DT M F T O ROT ARY DI AL CON V ERSI ON (T ON E-T O-PU LSE CON V ERSI ON ) D e s c r i p t i o n This feature automatically converts DTMF tones from DTMF equipment to rotary dial outpulsing on outgoing trunks which have been pro- grammed as rotary dial trunks.
- Page 197 SECTION MITL9105/9110-096-105-NA EARTH GROUND BUTTON Description As an alternative to switchhook flash, users may wish to use an Earth Ground Button. This alternative may be invoked by selecting the ‘Earth Ground Button’ Class-of-Service Option. Conditions All telephone sets using this option must be equipped with an earth ground button.
- Page 198 SECTION MITL9105/9110-096-105-N/A ENABLE NON-CO TRUNK - TRUNK CONNECT BY EXTENSION D e s c r i p t i o n This feature enables an extension to connect a Non-CO trunk to a CO or Non-CO trunk, then go on-hook and leave the two trunks con- nected.
- Page 199 SECTION MITL91 OS/91 10-096-l OS-NA END-OF-DIAL SIGNAL ON OUTGOING TRUNKS Description This option, if selected, allows the Attendant or extension to access a trunk, dial the required directory number, then complete the caPP to an internal extension without delay, by pressing the # button to stop digits being passed to the trunk Digits dialed after the 8 will be interpreted by the PBX system as a new number (i.e., an extension).
- Page 200 SECTION MITL9105/9110-096-105-NA EXECUTIVE BUSY OVERRIDE (EXTENSIONS) Description This feature allows a user who encounters a busy extension to dial a code and enter the conversation. Eight hundred milliseconds before override voice contact is established, both parties in the original con- versation receive a warning tone (440 Hz).
- Page 201 SECTION MITL9105/9110-096-105-NA EXTENSION RESET Description This COS option if selected enables an extension to remove any Call Forwarding, Do Not Disturb and Callbacks that may have been set up for that user. Conditions None Programming Select COS Option 103 (Extension Call Forwarding Reset). Assign an Access Code to feature number 47 (Extension Reset).
- Page 202 SECT I ON MITL9105/9110-096-105-NA EX T ERN AL CALL FORWARDiNG D e s c r i p t i o n This feature allows an extension user to set up Call Forwarding to a number external to the PBX system. This is accomplished by storing the external number as a speed call entry, and using the entry as the number to which the caller is forwarded.
- Page 203 SECTION MITL9105,‘9110-096-105-NA Assign access codes to Features: 3 (Call Forward - Busy), 4 (Call Forward - Don’t Answer), 5 (Call Forward - Follow Me) and 46 (Call Forward - Busy/Don’t Answer). Select System Option 107 (Attendant CO to CO Trunk Connect) to allow the Attendant to connect incoming CO trunks to exten- sions with ECF.
- Page 204 SECTION MITL91 OS/91 1 O-096-105-NA EXTERNAL INTERDIGIT TIME-OUT (15 s) Description This option if selected extends the interdigit time-out from 10 seconds to 15 seconds so that the PBX system RX will drop 15 seconds after the last digit dialed. Conditions None Programming...
- Page 205 SECTION MITL9105/9110-096-105-NA FEATURE ACCESS Description An Attendant, extension or trunk may access certain features by dial- ing an access code. The ability of an extension or trunk to access features is limited by their Class of Service. Conditions None Programming None Operation None...
- Page 206 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l OS-N A FIRST DIGIT TOLL DENY D e s c r i p t i o n If this option is selected, Toll Denial applies only to the first, rather than the first two digits.
- Page 207 SECTION 05/9110-096-l 05-NA FIXED NIGHT SERVICE Description This feature allows calls normally directed to the Attendant Console to be routed to preselected extensions, hunt groups or common alerting devices when the system is in night service. After selection of night service, all calls directed to the Attendant are routed to the selected night assignment.
- Page 208 SECTION MITL91 OS/91 10-096-l OS-NA FLASH DISABLE Description This feature inhibits a switchhook flash from an extension. All features using the switchhook in the selection of the feature are therefore inhibited. Conditions Class-of-Service Option 46 (Flash Disable) and Class-of-Service Option 62 (Flash for Attendant) are mutually exclusive. Programming The COS of the extension must contain Option Number 46 (Flash Disable).
- Page 209 SECTION MITL9105/9110-096-105-NA FLASH FOR ATTENDANT Description An extension with this option specified in its COS will automatically ring the Attendant Console if the switchhook is flashed while in an established call. The call will appear at the console as a Dial 0 call. Conditions The extension cannot access any other feature requiring a switchhook flash;...
- Page 210 SECTION MITL9105/9110-096-105-NA FLEXIBLE NIGHT SERVICE Description This option allows the Attendant to change the night service assign- ment of trunks associated with extensions or hunt groups. The system allows full flexibility of trunk assignment. All trunks may be assigned to one extension.
- Page 211 SECTION MITL91 05/9110-096-I 05-NA Dial ##. Press the RELEASE button. Page 156...
- Page 212 SECTION MITL91 OS/91 1 O-096-1 OS-NA FLEXIBLE NUMBERING PLAN Description The numbering plan used within the system is completely flexible. The user may select any combination of l-, 2-, 3- and 4-digit numbers. The only constraint in the selection of a numbering plan is that it does not conflict with an access code.
- Page 213 SECTION MITL9105/9110-096-105-NA GUEST ROOM BUTTON Description The console GUEST ROOM button, when enabled, allows the Attendant to display the current status of a room. The status display shows: SOURCE display shows the extension number of the room and the number of local call units made from the room. DESTINATION display shows the current room status code (l-4): 1 - Room vacant and ready to be occupied 2 - Room occupied and clean...
- Page 214 SECT I ON MITL9105/9110-09%105-NA If “deposit paid” is to be assigned to a room enter a “0” after room status has been selected. The console will display the room status followed by a “d”. O p e r a t i o n Press the GUEST ROOM button.
- Page 215 SECTION MITL91 OS/91 10-096-l OS-NA HANDSFREE OPERATION Description A “Handsfree” extension is one which is placed in the off-hook con- dition (for 15 seconds) and allowed to enter the “HANDSFREE IDLE” state. At this time, due to a COS option being set in its Class of Service, a call may be put through to this extension.
- Page 216 SECTION MITL91 Ope rat i o n To answer a Call: free station is able to talk to the caller. On completion of the call, after the caller goes on-hook, the handsfree station will hear a 1 s burst of miscellaneous tone (indicating that the caller did go on-hook).
- Page 217 SECTION MITL91 OS/91 10-096-l OS-NA HOLD PICKUP Description The Hold Pickup feature allows an extension user to pick up a call held at the Attendant Console on one of the console HOLD keys. If a single console is employed, four HOLD buttons (HOLD buttons 1 through 4) are provided.
- Page 218 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l OS-N A HOT LINE D e s c r i p t i o n This feature enables a Manual Line (COS Option 57) to be set up as a Hot Line.
- Page 219 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l OS-N A H U N T I N G D e s c r i p t i o n Master number hunting allows a user to dial an access code (the master hunt number of the Hunt Group), and have the call completed to the first idle extension in that Hunt Group.
- Page 220 SECT I ON MITL9105/9110-096-105-N/i Operation None Page 165...
- Page 221 SECTION MITL9105/9110-096-105-NA IDENTIFIED TRUNK GROUPS Description An identified trunk group can only be accessed after all the specified digits have been dialed or interdigit time-out. For example, if the trunk access code is 2 (fourth digit of Trunk Group type = 5) and the digits 235 are dialed, the trunk will be seized after all three digits are dialed.
- Page 222 SECT I ON MITL9105/9110-096-105-NA If multiple Trunk Group Access is required, assign a maximum of 10 access codes to, Feature Numbers 33-42 for access to Trunk Group 1 only. Operation Dial the appropriate number - ringing tone is returned from the tandem office.
- Page 223 SECTION MITL9105/911 ILLEGAL ACCESS INTERCEPT TO All-ENDANT Description Calls to nonprogrammed or restricted access codes or extension num- bers will be routed to the Attendant. Calls routed to the console in this way appear as Dial 0 calls, with the INT indicator lit in the SOURCE display, defining the calls as intercept calls.
- Page 224 SECT I ON MITL9105/911 I M M E D I A T E R I N G D e s c r i p t i o n Ringing is applied to a called free extension number within 100 ms of the last digit in the number being dialed.
- Page 225 SECTION MITL9105/9110-096-l OS-NA INCOMING TRUNK CALL ROTARY ONLY Description This option has been added to eliminate receiving digits twice on tie trunks from PBXs. In some tandem situations the outpulsing system may send both tones and rotary digits. With this COS Option in a tie trunk’s COS, a tie trunk will ignore incoming DTMF signaling.
- Page 226 SECT I ON MITL9105/9110-096-105-NA I N D I V I D U A L T R U N K A C C E S S D e s c r i p t i o n This feature allows the Attendant to access individual trunks within a trunk group.
- Page 227 SECTION MITL9105/9110-096-l OS-NA I N H I B I T A U T O M A T I C S U P E R V I S I O N D e s c r i p t i o n This system option applies to tie trunks dialing a CO trunk through the PBX system.
- Page 228 SECTION MITL91 OS/91 10-096-l OS-NA LIMITED WAIT FOR DIAL TONE Description This option, when set, causes the ‘Wait for Dial Tone” feature on outgoing trunks to wait only 5 seconds and then enable outgoing audio, even if no dial tone is received. Conditions None Programming...
- Page 229 SECTION MITL91 05/911 O-096-10%NA LINE LOCKOUT Description The Attendant may be alerted that an extension has gone off-hook and timed-out (not dialed within a certain period), by the console tone ringing and the minor (MIN) alarm LED flashing. Upon pressing the ALARM RESET button, the SOURCE display shows E099 and the equip- ment number.
- Page 230 SECT I ON MITL9105/9110-096-105-NA L I S T E D D I R E C T O R Y N U M B E R S ( L D N ) D e s c r i p t i o n The Attendant Console will identify Listed Directory Numbers (LDNs) at the console.
- Page 231 SECTION MITL9105/9110-096-105-NA LOCKOUT ALARM Description This system option causes a minor alarm to come up at the Attendant Console when an extension is locked out. Conditions Dial tone time-out is 15 seconds, with an additional 30 seconds of reorder tone before a lockout is applied to the extension, unless the extension is programmed as “Handsfree”.
- Page 232 SECTION MITL9105/9110-096-105-NA MAID IN ROOM ‘Description This feature allows the maid to change the status of the room from the room’s telephone, and also to indicate on the Attendant Console which room the maid is in (see Room Status). Conditions A busy lamp number must be assigned to the extension, in order to display its status in the busy lamp field.
- Page 233 SECTION MITL9105/9110-096-105-NA MANUAL LINE Description An extension with this option specified in its COS is routed directly to the Attendant Console when going off-hook The extension can receive calls, but all call originations must be made with the assistance of the Attendant.
- Page 234 SECTION MITLW 05/9110-096-l 05-NA MEET-ME CONFERENCE Description The Meet-Me Conference feature allows up to seven extensions to dial the Meet-Me Conference access code at a specified time, and to be connected into a conference. As each conferee joins the conference, a single 200 ms burst of a 440 Hz tone is superimposed on the con- ference.
- Page 235 SECTION MITL9105/9110-096-105-NA MESSAGE REGISTRATION Description This feature allows the system to accumulate the number of com- pleted local call units made from an extension. The number of call units counted for each call is dependent on the call unit modifiers selected.
- Page 236 SECT I ON MITL9105/9110-096-105-NA sage Registration). If the trunk group is not programmed for answer supervision, pseudo answer supervision will be auto- matically generated. Operation Press the GUEST ROOM button. Dial the extension number of the room - the SOURCE display shows the number dialed and the number of call units made from that extension.
- Page 237 SECTION MITL91 OS/91 10-096-l OS-NA MESSAGE REGISTER AUDIT Description This feature allows the Attendant to request a printed list of all exten- sions that have made local calls, and the total number of call units made from each extension. The printout format includes date, time, extension number and the Message Register value for each extension.
- Page 238 SECTION MITL91 OS/91 10-096-l 0%NA MESSAGE WAITING Description This feature allows the Attendant to inform a guest that there is a message waiting. The Message Waiting indication may take the form of a continuously flashing lamp on the extension, or the extension may be rung every 20 minutes with a distinctive ringing pattern (three cycles of 3.5 ips ringing).
- Page 239 SECT I ON MITL9105/9110-096-105-NA To set up without the GUEST ROOM button: Dial the extension number. Press the MSGE WAIT button. Press RELEASE. To cancel: Repeat the above steps accordingly. When the MSGE WAIT but- ton is pressed, it will be cancelled. Page 184...
- Page 240 SECTION MITL9105/9110-096-l OS-NA MESSAGE WAITING DISPLAY Description This feeare allows the Attendant to display all extensions that have a message waiting. When the Attendant presses and holds the MSGE WAIT button, the busy lamp field goes dark, leaving only the lamps lit for the rooms that have a messsage waiting.
- Page 241 SECTION MITL9105/9110-096-l OS-NA MESSAGE WAITING PRINT Description The Message Waiting status of a room can be printed whenever the Attendant changes the status .of the room. Conditions See Message Waiting. If the printer is occupied, the status does not change and a warning beep is returned.
- Page 242 SECTION MITL9105/9110-096-105-NA Description This feature allows the simultaneous use of rotary and DTMF tele- phones. Conditions N o n e Programming N o n e Operation N o n e Page 187...
- Page 243 SECTION MITL91 OS/91 10-096-l 05-NA MULTI-CONSOLE OPERATION Description In systems employing two Attendant Consoles the foIlowing features All calls appear on both consoles. Either Attendant may answer any call. Attendant 1 may hold calls on HOLD buttons 1, 2, 3 and 4. Attendant 2 may hold four additional calls on HOLD buttons 5, 6, 7 and 8.
- Page 244 SECTION MITL91 OS/91 10-096-l 05-NA MULTI-DIGIT TOLL CONTROL Description Multi-Digit Toll Control provides a method of controlling the sequence of digits which an extension may. dial into a trunk. Toll Control is applied on an extension basis; that is, the control applied to digits can vary depending on which extension has accessed the trunk Should no toll restrictions on an extension be required, the extension may be Toll Allowed;...
- Page 245 SECTION MITL9105/9110-096-105-NA MULTIPLE DISA ACCESS CODE Description This feature provides a degree of protection against fraudulent use of the user must enter an Account Code (instead of an access code). The system examines the Account Code dialed and drops the call if it does not verify, or allows the user to proceed if it verifies.
- Page 246 SECTION MITL9105/9110-096-105-NA Dial the required feature access code or an extension number - complete call as required. Page 191...
- Page 247 SECTION MITL91 OS/91 10-096-l OS-NA MULTIPLE EXTENSIONS Description A maximum of seven extensions with bells may be connected (hardwired) together. Conditions If more than one extension is off-hook, a drop in audio level will occur. Programming None Operation None Page 192...
- Page 248 SECTION MITL9105/9110-096-105-NA MULTIPLE TRUNK GROUPS WITH OVERFLOW Description The system permits up to 12 independent trunk groups to be defined. Each trunk group may be specified to overflow to another trunk group when all trunks in the called group are busy. Extensions may be prevented from using the overflow group on an individual extension basis.
- Page 249 SECTION MITL9105/9110-096-l OS-NA MUSIC ON HOLD Description A music source may be connected to system via the cross- connect field for use with Camp-On and Hold features. l-f music is not provided, calls that are held or camped on will hear nothing. Conditions The music source should be between 50 and 500 mVrms.
- Page 250 SECTION MITL9105/9110-096-105-NA MUSIC ON HOLD DISABLE Description This option should be selected if Music on Hold is not provided. It will leave a trunk or extension a suspended state; that is, the party on hold will not be on any speech path. Conditions System Option 161 (Music on Hold Disable) and System Option 247 (Automatic Wake-Up Music on Hold) are mutually exclusive.
- Page 251 SECTION MITlJ105/9110-096-10%MA NEVER A CONSULTEE Description This Class-of-Service feature denies an extension the ability to be dialed from extensions that have a call on hold or are part of a conference call. Conditions None Programming The COS must contain Option Number 47 (Never a Consultee). Operation None Page 196...
- Page 252 SECTION MITL9105/9110-096-105-NA NEVER A FORWARDEE Description Inclusion of this feature in an extension’s Class of Service prevents an extension from having any calls forwarded to it by an extension. If an extension attempts to forward a call to an extension with this option in its COS, he will receive reorder tone or intercept to the Attendant.
- Page 253 SECTION MITL9105/91 lo-096-105-NA NEW CALL TONE D e s c r i p t i o n t his option is selected, the first call placed in the Attendant Call Waiting queue when the console is not free, signals the Attendant with a single burst of tone.
- Page 254 SECTION MITL9105/9110-096-I 05-NA NIGHT SERVICE AUTOMATIC SWITCHING Description This feature automatically switches the system into Night Service if an incoming call or recall to the Attendant Console is not answered within the selected Night Service Time-out period. Conditions A new call causing the system to switch to Night Service re- mains at the Attendant Console.
- Page 255 SECTION MITL9105/9110-096-105-NA NO DIAL TONE Description Assignment of this feature to a Dial-In tie trunk suppresses dial tone on an incoming trunk call. If this feature is assigned to an extension, the extension will not receive dial tone when going off-hook Conditions None Programming...
- Page 256 SECTION MlTL9105/9110-096-l OS-NA NON-CO TRUNK VIA ATTENDANT INHIBIT Description This option denies an extension the ability to access a Non-CO Trunk through the Attendant. Conditions None Programming The COS of the extension must contain Option Number 59 (Non-CO Trunks via Attendant Inhibit). Operation None Page 201...
- Page 257 TION NON-VOLATILE RAM BATTERY ALARM Description On a power-up reset, there is a test performed to check the status of the NVR battery back-up. If the battery switch is OFF, a MAJOR alarm proximately every 5 minutes. If a problem exists a MINOR alarm will display “1”...
- Page 258 SECTION MITL9105/9110-096-105-NA OFF-PREMISE EXTENSION Description COS Options 7 ‘I2 and 119 allow special gain conditions to be applied to CD0 (Community Dial Office) and Off-Premise Extension applica- tions. Conditions None Programming Select COS Option 112 (Off-Premise Extension) for tions. COS Option 112 “Off-Premise Extension” adds gain for OPX 2-party conference.
- Page 259 SECTION MITL9105/911 ORIGINATE ONLY Description An extension with this COS option may originate calls, but cannot receive any calls dialed to its number unless they are forwarded. If calls are dialed to the extension, the calls are intercepted and routed to the Attendant or to reorder tone.
- Page 260 SECTION MITL9105/9110-096-105-NA OUTGOING TRUNK CALLBACK Description Outgoing Trunk Callback allows the Attendant or an extension user who receives a busy signal after dialing a trunk group access code, to have the call completed when a trunk in the called trunk group be- comes free.
- Page 261 SECTION MITL9105/9110-096-105-NA The ANSWER and the RECALL lamps flash. Press the ANSWER button - the ANSWER, CALLBACK and DEST lamps light, and CO dial tone is returned. Dial the required number. To answer a Trunk Callback at an extension: The extension rings. Lift the handset - CO dial tone is returned.
- Page 262 SECTION MIT191 05/9110-096-l 05-NA OUTGOING TRUNK CAMP-ON Description When an extension user who is equipped with the Camp-On feature reaches a busy trunk group, he receives a special busy tone (350/440 interrupted at 60 ipm). If the originating extension remains off-hook for 10 seconds, the special busy tone changes to regular busy tone.
- Page 263 SECTION MITL9105/9110-096-105-NA PAGE BUTTON Description Selection of this option enables the PAGE burton on thr Attendant Console to be used. When the PAGE button is pressed, ne console handset is connected directly to both zones of the paging equipment, overriding any extension announcement in progress. The Attendant may access either of the individual paging circuits by dialing the required paging access codes (see Paging Access).
- Page 264 SECTION MITL9105/9110-096-105-NA PAGING ACCESS (EXTENSIONS) Description An extension equipped with this feature is permitted access to the system paging equipment by dialing the required access code. Access may be restricted to Zone 1 only, Zone 2 only, or to both Zones 1 and 2, depending upon the access code dialed.
- Page 265 SECTION MITL9105/91 PICKUP GROUPS Description An extension may be programmed into a Pickup Group permitting it to pick up a call within that group. See Dial Call Pickup. Page 210...
- Page 266 Transfer condition. (See also Section MITL9105/9110- Conditions A maximum of six transfer circuits are provided by the SX-100 system. A maximum of 12 transfer circuits are provided by the SX-200 system. If a transfer takes place, calls on the transferred trunks and extensions are dropped.
- Page 267 Description The SX-lOO/SX-200 system is designed to operate from 120 Vat or 220 Vat, 47 to 63 Hz. The SX-200 system requires factory strapping to operate from 220 Vat. Older SX-100 PBXs require a 240 volt adapter (MITEL Part Number 9105-047-OOO-NA), while newer systems require factory strapping.
- Page 268 PRINTER AND RECORDING DEVICES Description The system may output data to a printer or recording device. This allows the hotel Attendant to print information (such as the number of local call units charged to a hotel room). An installer may write cus- tomer data to a storage device like a cassette tape for backup.
- Page 269 SECTION MITL9105/911 WARNING: IF THE PRINTER IS OUT-OF-SERVICE (*1400) SOME PRINTOUTS MAY BE LOST. Page 214...
- Page 270 SECTION MITL91 OS/91 10-096-l 05-NA PRINTER TRANSMIT ADDITIONAL NULLS Description This system option is us& to allow flexibility in the transmission of data to different types of printer. Conditions N o n e Programming Select System Option 315 (Printer Transmit Additional Nulls). Operation N o n e Page 215...
- Page 271 SECTION MITL9105/911 O-096-105-NA PRINT OUT EXTRA LINE FEEDS (HOTEVMOTEL ONLY) Description Where circumstances require it, the printer can be instructed, by means of this system option, to provide additional line feeds, thus leaving extra space between the individual lines of print. individual blocks of data may thus be more easily separated for distribution.
- Page 272 SECTION MITL9105/9110-096-l OS-NA PRIVACY DISABLE Description This COS option if selected enables a SUPERSET set with Key Line appearance of another set to ‘barge in” on the conversation. This also allows a single line set to “barge in” on a SUPERSET set using its Key Line appearance.
- Page 273 SECTION MITL91 OS/91 10-096-l OS-NA PROGRAMMING SECURITY Description This feature allows installation or maintenance staff to program a system without changing the switches on the Tone Control card. To safeguard against misuse, a 2- to 4-digit security code may be used to enter Programming.
- Page 274 Description This feature allows Range Programming of extensions in blocks in the SX-100 or SX-200 system. By entering a range of equipment numbers, one may assign extension numbers, busy lamp numbers, toil deny status, a Class of Service, or a pickup group to a selected range of equipment numbers.
- Page 275 SECTION MITL9105/9110-096-105-NA Description An extension with this COS option may receive calls but cannot origi- nate calls. The extension may, however, originate calls and select features specified in its COS after having received a call, and placing the call on hold by flashing. If System Option 136 (Intercept to Sup.-Illegal Access) is selected, when the extension goes off-hook to dial, it will forwarded to the Attendant...
- Page 276 SECTION MITL91 OS/91 10-096-l OS-NA RECEIVER BUSY-OUT Description This feature allows a particular receiver circuit to be busied-out or debusied for maintenance purposes (i.e., pinpointing faulty receiver circuitry). The receiver circuit may be busied-out from the test line or from any console. Conditions None Programming...
- Page 277 SECTION MITL9105/9110-096-105-NA SELECTION RECEIVER DIRECT Description For maintenance purposes a specific receiver may be selected and tested from the test line. Conditions The receiver must be idle. Programming Assign an access code to Feature Number 19 (Maintenance Function). Operation At the Tone Control card: Set the top two thumbwheel switches to the desired receiver circuit number.
- Page 278 10-096-I 05-NA RECORDED ANNOUNCEMENTS Description The SX-lOO/SX-200 system supports two different recording units: Recorded Announcement Cards and Recorded Announcement Devices. These devices provide the following characteristics: Recorded Announcement Card (RAC). This card occupies one peripheral slot in the system and provides one or two different 8 second recordings using digital solid state storage.
- Page 279 SECTION MITL91 OS/91 1 O-096-105-NA REMOTE MAINTENANCE ADMINISTRATION AND TEST SYSTEM (RMATS) Description The RMAT System allows personnel at maintenance centres to re- motely access an SX-100 or SX-2ClC maintenance centre to obtain data information relating to maintenance aspects, or to cause programming changes. The system provides a means of remotely identifying PBX alarm conditions.
- Page 280 SECTION MITL91 OS/91 10-096-l OS-NA REMOTE SYSTEM RESET - PROTECTION OVERRIDE Description This system option allows the PBX system to be reset from the test line or console without setting the thumbwheel switches on the Tone Control card to YYXY (see also Reset the System). Conditions None Programming...
- Page 281 OS-NA RESERVE POWER SUPPLY Description The SX-lOO/SX-200 PBX may be optionally e-xipped with a Reserve Power Supply. The supply is capable of sustaining normal operation in the event of a commercial power failure for a r?inimum of 2 hours. The...
- Page 282 SECTION MITL9105/9110-096-105-NA RESET THE SYSTEM Description This feature allows the console or test line to reset the system (see also Remote System Reset - Protection Override). Conditions The thumbwheel switches on the Tone Control card must be set to WXY, where Y is any digit 0 to 9 and X is any digit except 7. This is not necessary if System Option 166 (Remote System Reset - Protection Override) has been selected.
- Page 283 SECTION MITL91 OS/91 1 0 -6 9 6 -l OS-N A RINGING TIME-OUT, 1 MINUTE Description If required, the ringing time-out can be reduced from the default figure of 5 minutes to 1 minute by invoking this system option. At the end of the 1 minute ringing period the call is dropped.
- Page 284 SECTION MITL9105/9110-096-l OS-NA ROOM STATUS AUDiT Description This feature allows the Attendant to request a printout that will show the room status of all rooms. The format of this printout is: First Line: Subsequent Lines: mum of five entries per line). Where: rrrr is the extension number (room number) s is the room status (see Room Status Update codes)
- Page 285 SECTION MITL9105/911 O-096-105-NA ROOM STATUS UPDATE (MAID IN ROOM) Description This feature allows the Hotel/Motel Attendant to monitor, display and change the status of a room. The functions which may be monitored are: Room Condition - Vacant and Clean (Status Code l), Occupied and Clean (Status Code 2), Vacant and Needs Cleaning (Status Code 3), and Occupied and Needs Cleaning (Status Code 4).
- Page 286 SECTION MITLSI 05/9110-096-l 05-NA Dial the required extension number - console displays the com- plete room status. See GUEST ROOM Button. To display all rooms with the same status: Press the ROOM STATUS button Press and hold down selected room status code digit. 0 - Busy Lamp Field shows all rooms that the maids are in.
- Page 287 SECTION MITL91 (Occupied and Needs Cleaning): Dial iclOx. Press the RELEASE button. To change all rooms with Status 4 (Occupied and Needs Cleaning) to Status 2 (Occupied and Clean): Dial xlO#. Press the RELEASE button. To display the number of “deposit paid“ rooms: Press the ROOM STATUS key followed by x.
- Page 288 SECTION MITL9105/9110-096-105-NA SERIAL CALL OVERRIDE FLASH BUTTON ENABLE Description Ths system option allows both the GUEST ROOM button and the SERIAL CALL button to be used on the same console. This is done by programming the system to treat the FLASH button as the SERIAL CALL button.
- Page 289 SECTION MITL91 05/9110-096-l 05-NA SINGLE DIGIT DIALING Description This feature allows selected features, such as Hunt Groups, Trunk Groups or extensions, to be accessed by dialing a single digit number even though it conflicts with the system numbering plan. When pro- gramming the system, the access code or extension number is entered as N#, where N is any single digit number.
- Page 290 SECTION MITL9105/9110-096-105-NA SMDR OVERWRITE ENABLE Description Selection of this system option ensures that a caller has access to a trunk, even if all 45 SMDR buffers are full or waiting to be printed. buffer that is waiting to be printed will be overwritten. Conditions None Programming...
- Page 291 SECTION MITL91 OS/91 10-096-l 05-NA SPECIAL DISA Description This COS option enables a DISA trunk call to dial an Account Code without having previously dialed the DISA Access Code. This permits the use of Multiple Access Codes by different Account using Codes.
- Page 292 SECTION MlTL91 05/9110-096-l 05-NA SPEECH PATH BUSY-OUT Description This feature allows a particular speech path circuit to be busied-out, or be put in service again. Conditions None Programming An access code must be assigned to Feature Number 19 (Maintenance Function). Operation (Where 555 is the Maintenance Function Access code.) From the console or test line:...
- Page 293 SECTION MITL91 OS/91 1 O-096-105-NA SPEECH PATH - DIRECT SELECTION Description The status of a speech path and/or a receiver may be displayed on the scanner card. This may be done from the test line and using the Tone Control Card switches to select a receiver and speech path. For further information, see Section MITL9105/91 General Main- tenance...
- Page 294 SECTION MITL91 OS/91 10-096-l 05-NA SPEED CALL Description This feature allows extensions to program and use directory numbers in a Speed Call application. The Attendant may program numbers or may view programmed numbers. individual extensions may also be assigned personal tables which the extension programs. Number redial Section MITL9174-518-105~NA Conditions None...
- Page 295 SECTION MITL91 OS/91 10-096-l OS-NA STATION CONFERENCE Description This feature allows an extension user to set up a conference with up to six conferees (plus the originating extension), without the assistance of the Attendant. The conferees may be any combination of extensions and trunks.
- Page 296 SECTION MITL9105/9110-096-105-NA Dial the number of the next conferee - ringing tone is returned. When the conferee answers, flash the switchhook. Three-party conference exists. Any extension in the conference may add additional conferees to the conference by repeating the above two steps. Page 241...
- Page 297 SECTION MITL9105/911 O-096-105-NA STATION MESSAGE DETAIL RECORDING (SMDR) Description Station Message Detail Recording (SMDR) allows data to be collected for each outgoing and, optionally, incoming trunk call. This data may be output to a printer or recording device (see Printer and Recording Devices).
- Page 298 SECTION MITL91 OS/91 10-096-l 05-NA STATION OVERRIDE SECURITY Description This option provides an extension with security against Executive Busy Override (see Executive Busy Override). Conditions None Programming The COS of the extension must contain Option Number 42 (Station Override Security). Operation None Page 243...
- Page 299 SECTION MlTL9105/9110-096-105NA STATION TRANSFER CONSULTATION HOLD/ADD-ON Description This feature allows an extension user on an established call to hold the call, add a third party to the call, or transfer the original call to a third party. By programming selected options, the feature may be restricted on the basis of the type of the second party in the call.
- Page 300 OS-NA SECTION MITL91 OS/91 10-096-l Dial the number of the required extension - ringing tone or busy tone is returned. After the called party answers - private conversation with third Flash the switchhook - a 3-party call is established. Replace the handset - the held call is transferred to the called extension.
- Page 301 SECTION MITL91 OS/91 10-096-l OS-NA STATION TRANSFER SECURITY Description This feature is designed to prevent “lost” calls (i.e., mishandled calls). if a trunk call is transferred to a ringing extension, and the extension does not answer within the time-out period, this feature will route the call to the Attendant during Day Service, or to the extension that originally answered the call during Night Service.
- Page 302 SECT I ON MITL9105/9110-096-105-NA STORE AND FORWARD Description This system option enables all dialed digits to be collected before a trunk is seized. This eliminates double digits from appearing on SMDR records where an ESS CO is used. The two ARS Dial 0 Time-out System Options apply to Store and Forward.
- Page 303 SECTION MITL9105/9119-096-105-NA Description The SX-lOO/SX-200 PBX system can support up to 64 SUPERSET 3 and The SUPERSET 3 set can have up to 14 Speed Call numbers and one appearance (Prime Line). The set can alternately have up to three line appearances (including Prime Line) and 12 Speed Call numbers.
- Page 304 SECTION MITL91 05/9110-096-l OS-NA Description This option when enabled allows a SUPERSET 4 set to have the Music on Hold heard over the SUPBRSET 4 set’s speaker. Conditions A music source must be provided. This feature and System Option 161 (Music on Hold Disable) are mutually exclusive.
- Page 305 SECTION MITL91 OS/91 10-096-l OS-NA Description In the event of a SUPERSET set being disconnected, a minor alarm is raised if this system option is enabled. The alarm is displayed in the normal manner at the Attendant Console, and, if cancelled by the Attendant, does not recur, even though the set may not have been reconnected.
- Page 306 SECTION MITL9105/9110-096-105-NA Description Enabling of this system option causes the SUPERSET set to go off- hook and select the prime line immediately after any key on the keypad is pressed. If the prime line is busy, the personal outgoing line (if provided) is selected.
- Page 307 SECTION MITL9105/9110-096-105-NA Description Enabling this system option activates the SUPERSET Last Number Re- dial feature. This feature provides for the automatic storage of the last number dialed, and its redial by pressing the appropriate key. Conditions Applies only to the SUPERSET extensions. Programming Select System Option 332 (SUPERSET Last Number Redial En- able).
- Page 308 SECTION MITL91 OS/91 10-095-l 05-NA Description A SUPERSET 4 user can place a call on hold by pressing any other button on the SUPERSET 4 set. In some situations this may not be desirable. This system option when enabled allows a call to be placed on hold only when the hold key has been pressed.
- Page 309 SECT I ON MITL9105/9110-09%105~NA Description Line select buttons that are not used for Lines or Speed Call may be used as intercom connections. These buttons have an internal number programmed as a Speed Dial number and are terminated with a ~5 as an indication that this button is to be treated as an intercom button.
- Page 310 SECTION MlTL9105/911 O-096-1 05-NA Press the RELEASE button. Press PROGRAM. Press the desired Speed Call key. Dial the SUPERSET 4 number to be accessed, followed by x5. Press SAVE. Press EXIT. To access an intercom number from a SUPERSET 4 set: Press the appropriate Line key - the SUPERSET 4 set will be connected as an intercom call to the SUPERSET 4 set’s speaker or the Call Announce pair if the SUPERSET 4 set is busy.
- Page 311 SECTION NIlTL9105/9110-096-105-NA 4 SUB-ATTENDANT Description This Class-of-Service Option allows a SUPERSET 4 set to be used as a Attendant position for recalls. If a call incoming via a trunk is received at a SUPERSET 4 set, and subsequently transferred to another exten- sion, it will recall to the SUPERSET 4 extension and not to the Atten- dant Console under recall conditions.
- Page 312 SECTION MITL91 OS/91 10-096-l OS-NA Description This feature allows a SUPERSET 4 set to be a Sub-Attendant and leave messages (to call that Sub-Attendant) that will appear on LCDs of other SUPERSET 4 sets. Conditions Messages can only be left on other SUPERSET 4 set’s LCDs. Messages can only be left after the Sub-Attendant has attempt- ed to reach a SUPERSET 4 set and encountered a Busy or a Don’t Answer condition.
- Page 313 SECTION MITL9105/9110-096-105-NA : ’ SWITCHHOOK-FLASH TIMER Description This feature defines the maximum duration of a switchhook flash. An on-hook condition of longer than 200 ms will be considered by the software as a valid on-hook (disconnect). An on-hook condition of less than 190 ms is filtered by the line circuit hardware, and is not detected by the software.
- Page 314 SECTION MITL91 OS/91 10-096-l OS-NA SYSTEM IDENTIFIER Description This feature allows a unique identifier to be assigned to the system. This code identifies the system when central polling equipment is used for traffic data collection. It atso appears on the customer data dump. Conditions None Programming...
- Page 315 SECTION MITL9105/9110-096-105-NA TEST LINE Description The test line (Equipment Number 001) is hardwired to the test termi- nals on the maintenance panel. This line, in addition to normal exten- sion facilities, has access to special features used for maintenance and testing.
- Page 316 SECTION MITL9105/9110-096-l OS-NA THROUGH DIALING Description This feature allows the Attendant to select an outgoing trunk and connect the extension to the trunk The call may be completed by the extension. Conditions If toll denial is to be bypassed, the Attendant must access the trunk for the extension.
- Page 317 SECTION MITL91 OS/91 1 0 -0 9 6 -l 05-NA TIE TRUNKS Description Tie trunks may be arranged to terminate on the console, at night bells, at extensions, in hunt groups, or they may be Dial-In Tie Trunks. Tandem operation may also be arranged. Tie trunks are arranged in groups in the same way as CO trunks.
- Page 318 SECTION MITL91 OS/91 10-096-l 05-NA TIMED AUTOMATIC ANSWER SUPERVISION Description This option allows answer supervision to be given to an incoming Dial-In Tie Trunk accessing a CO trunk. Answer supervision may be supplied by the CO or the PBX system after a time-out of 10 seconds. Conditions If System Option 159 (Inhibit Automatic Supervision) is enabled, only supervision from the CO will be given from the CO trunk,...
- Page 319 SECTION MITL91 OS/91 10-096-l OS-NA TOLL CONTROL Description Toll Control denies an extension or Dial-In Tie Trunk the ability to make toll calls. Toll Control may be specified to be active on the first, or first and second digits dialed. Toll calls are defined as those calls which have a 0, 1, * or #, as the first or second digit after the mnk access code has been dialed, or as calls which receive toll supervision.
- Page 320 SECTION MITL91 OS/91 1 O-096-105-NA TOLL REVERSAL Description Trunk Groups may be programmed to recognize that a reversal on a trunk represents a toll call detection by the Central Office. The first digit of the Trunk Group must be programmed as a Type 3. Conditions None Programming...
- Page 321 SECTION MITL91 OS/91 10-096-l OS-NA TRAFFIC MEASUREMENT Description Traffic measurements can be made on Generic 217 PBX systems, and the results presented at an RS-232C port for subsequent printout on a suitable output device (e.g., printer or magnetic tape unit). The types of measurements made include the following: Trunk Group peg usages Incoming trunk peg counts and usages...
- Page 322 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l OS-N A TRANSFER DIAL TONE Description Selection of this option returns transfer dial tone in place of regular dial tone. This occurs when the extension flashes the switchhook to put an established call on Hold in order to Park, Consult or Transfer the call.
- Page 323 SECTION MITL9105/911 TRANSFER WITH PRIVACY Description This option allows an extension to converse with two extensions pri- vately and connect them by hanging up (see also Broker’s Call). Conditions An extension with Transfer with Privacy may access the Call Park, Call Hold, Call Hold and Retrieve, and Paging features after flashing a call.
- Page 324 SECTION MITL9105/9110-096-105-NA TRANSPORTABLE CLASS OF SERVICE Description This feature allows specified system users to access their normal service (their COS) at alternate extensions This allows a user to ac- cess the user’s normal telephone service from any telephone in the system by the user dialing an assigned Account Code.
- Page 325 SECTION MITL91 OS/91 10-096-l OS-NA Dial ~212 + the account code + #. A 1 will appear in the SOURCE display to indicate in service; a will appear for sus- pended service. Press RELEASE to terminate. To remove temporary suspension- Dial ~212 + the account code + X.
- Page 326 SECTION MITL9105/9110-096-105-NA TRUNK ANSWER FROM ANY STATION (TAFAS) AVAILABLE DURING THE DAY Description TAFAS Available During the Day allows incoming trunk calls to ring common alerting device(s) when the system is in Day Service. Any extension user, with the appropriate COS, may answer the call by dialing the required access code.
- Page 327 SECTION MITL9105/9110-096-105-NA TRUNK ANSWER FROM ANY STATION (TAFAS) (NIGHT SERVICE) Description TAFAS allows incoming calls, normally directed to the Attendant, to appear also at a common alerting device when the system is in Night Service (or when TAFAS Day Service has been specified; see TAFAS Available During the Day).
- Page 328 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l OS-N A T R U N K B U S Y -O U T E N A B L E D e s c r i p t i o n Selection of this option allows the Attendant to make a trunk busy to prevent access to the trunk, and to remove the busy condition as required.
- Page 329 TRUNK GROUPS Description This feature controls extension access to selected Trunk Groups. An extension has access to all trunk groups specified in its COS by dialing the assigned access code. See Trunk Groups - Hunting - Two Types. Conditions A maximum of 12 individual trunk groups are available. A trunk may only be a member of one trunk group.
- Page 330 SECTION MITL91 OS/91 10-096-l 05-NA TRUNK GROUPS - HUNTING Description This feature allows trunk group hunting to be set up as terminating or circular. If the trunk group is programmed as a terminating group, trunks are always selected in a predetermined order. If the trunk group is programmed as a circular group, trunks are selected in a distributed manner, with the next free trunk being the new first choice.
- Page 331 SECTION MITL91 OS/91 10-096-l 05-NA TRUNK LOCKOUT ALARM Description This MINOR alarm indicates either one of three conditions: a trunk that does not receive a seize acknowledge, a trunk that does not receive a release acknowledge or a Recorded Announcement Card error. In such event, the trunk or RAC is automatically busied-out.
- Page 332 SECTION MITL9105/911 TRUNK RECALL PARTIAL INHIBIT Description By selecting this option, all switchhook flashes that occur while an extension is on a trunk will be partially inhibited. This will avoid the system mistaking a hang-up for a switchhook flash and ringing the extension back (Le., phantom ringback).
- Page 333 SECT I ON MITL9105/911 T R U N K -T O -T R U N K C O N N E C T I O N S ( A T T E N D A N T ) D e s c r i p t i o n This feature allows the Attendant to connect any two trunks together, then release them from the console.
- Page 334 SECTION MITL91 OS/91 10-096-l OS-NA TRUNK-TO-TRUNK CONNECTIONS (EXTENSIONS) Description This feature allows an extension user who has an established trunk call, to hold the call and dial a second trunk. The user may then converse privately with the third party, transfer between parties or form a 3-party conference.
- Page 335 The Supervisor has the ability to monitor the number of calls waiting by using the Busy Lamp Field of the console. Recorded Announcements are possible using the MITEL Record- ed Announcement Card (RAC) or a customer-provided Recorded Announcement Device (RAD).
- Page 336 The SOURCE display will show the equipment number in the left corner and a 0 or 1 in the right corner to indicate a RAD or RAC, respectively. To record a message on the MITEL RAC, the following procedure is used: Dial ~240.
- Page 337 SECT I ON MITL9105/9110-096-105-NA . t , To specify the recording and delay time for an Agent Group: Dial ~243. Dial Agent Group access code. Dial 1. Dial Recording Group access code. Dial time delay, in 2-digit seconds. Dial X. Press RELEASE to terminate.
- Page 338 SECTION M!TL91 05/91% VACANT NUMBER INTERCEPT TO THE ATTENDANT D e s c r i p t i o n ‘ii’ Selection of this option causes all calls other than DID, CCSA or Dial-In Tie Trunk calls to vacant numbers or levels to be routed to the Attendant for completion.
- Page 339 SECTION MITL9105/9110-096-105-NA VARIABLE TIMERS Description Some time-out periods; e.g., switchhook flash (switchhook-flash rec- ognition) and recall times may be programmed. Conditions If no system option is selected, all time-outs default to standard timing. Programming For a Message Registration Timer of 20 seconds, select System Option 194.
- Page 340 SECTION MITL9105/9110-096-105-NA For a Call Forwarding - Don’t Answer Time-out of 10 seconds, select System Option 255. For a Call Forwarding - Don‘t Answer Time-out of 20 seconds, select System Option 256. Call Forwarding - Don’t Answer Time- out Default is 30 seconds. For a Call Forwarding - Don’t Answer Time-out of 40 seconds, select System Option 257.
- Page 341 SECT I ON MITL9105/9110-096-105-NA V E R I F I A B L E A C C O U N T C O D E S D e s c r i p t i o n Verifiable Account codes allow a user to restrict feature, trunk and extension access by requiring that specific account codes be entered.
- Page 342 SECT I ON MITL9105/911 Press RELEASE to terminate. To review- Dial x211 + the account code + * for each successive account code. (For 12-digit codes, press # to see all the digits.) Press RELEASE to terminate. To temporarily suspend- Dial x212 + the account code + #.
- Page 343 SECTION MITL91 WY91 1 O-096-1 05-NA VERIFIABLE ACCOUNT CODES (DISA) Description Verifiable Account Codes can be used to replace Account Codes. See Account Codes and Section MITLS Features and Services Description). DISA trunks can dial an Account Code and have direct access to ARS and dial a Long-Distance number. A caller who accesses a DISA trunk can directly dial an Account Code instead of an Access Code.
- Page 344 SECTION MITL91 OS/91 10-096-l 05-NA The system returns two bursts of ringback tone followed by dial tone. Dial the DISA Access Code - system dial tone is returned. Page 289...
- Page 346 Transfer Consultation Hold/Add-On, Transfer with Privacy .., ..4 1 Copyright of MITEL Corporation 1983 3, SX-100 and SX-200 are Trademarks of MITEL Corporation.
- Page 348 SUPERSET 3. Reason for Issue 1.02 This Section is issued to include the features and services of the SUPERSET 3 when used with SX-lOO@ and SX-200@ Private Automatic Branch Exchange (PABX) Systems. General Information This Section contains a description of the features and services 1.03...
- Page 349 SECTION 05/9110-096-l 06-NA idle appearances of the line. Once answered, only the set answering stays lit. Outgoing, all sets not using the line for an incoming call may make simultaneous outgoing calls with independent lights. Incoming outgoing usage is subject to variant programming that is independent for all sets.
- Page 350 S E C T I O N MlTLM WV%% 4 O-096-4 QG-NA 3.02 This Part lists all feature descriptions in aiphabetkai order, The names of the features used refer directly to the text of the PBX documentation as closely as possible, to allow direct reference from any part of the documentation.
- Page 351 SECTION MITL91 OS/91 10-096-l 06-NA Broker’s Call Description Broker’s Call allows a SUPERSET 3 user, while engaged in a call, to hold the first call and originate a new call. Once the new call has been established, the originating extension may alternate between the par- ties, and carry on a PRIVATE conversation with either party.
- Page 352 SECTION MITL9105/9110-096-106-NA Call Hold Description Call Hold allows a SUPERSET 3 user engaged in an active call, to place the call on hold, then to replace the handset or use the extension for other calls. All features normally active on the extension may be selected while the call is held.
- Page 353 SECTION MlTL9105/9110-096-i 06-NA Hands-free Operation Description Hands-free operation allows a SUPERSET 3 user to speak with a caller or called party by means of the set speaker and microphone (the handset is left on-hook). The speaker on/off feature allows a SUPER- SET 3 user to receive and make calls without lifting the handset.
- Page 354 SECTION MITL97 05/911 O-096-106-NA Redial Description This feature allows a SUPERSET 3 user to automatically redial the last external number manually dialed from the keypad. Conditions Only the last external telephone number dialed manually is available for redial. Programming None Operation Press the REDIAL feature button.
- Page 355 SECTION MITL9105/9110-096-106-NA Speed Call Description This feature allows a SUPERSET 3 user to save frequently dialed tele- phone numbers and to access these numbers by pressing a single button. The quantity of speed call numbers available to a SUPERSET 3 user is dependent on the number of lines programmed to appear at the set.
- Page 356 SECTION MITL9105/9110-096-106-NA To Change a Saved Entry: Press the PROGRAM/SAVE button. Press the corresponding speed call button and dial the number to be stored. Page 9...
- Page 357 SECTION MITL9105/9110-096-l Station Conference Description This feature allows a SUPERSET 3 user to set up a conference with up to six conferees (plus the originating extension), without the assistance of the attendant. The conferees may be any combination of extensions and trunks.
- Page 358 SECTION MITL9105/9110-096-106-NA Station Transfer Consultation Hold/Add-On, Transfer With Privacy Description This feature allows a SUPERSET 3 user on an established call to hold the call, add a third party to the call, transfer the original call to a third party, or speak privately with either of the called parties. Conditions None Programming...
- Page 360 ......... Copyright of MITEL Corporation 1984 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation...
- Page 362 Interface Card (SLIC). Each SLIC can handle up to eight SUPER- SET sets and each PABX system can handle up to 64 SUPERSET sets. 1.05 Detailed instructions for the programming of each feature and service are given in the following MITEL Practices: sx- 1 oo/sx-200 System Programming. 2. DEFINITIONS 2.01...
- Page 363 SECTION MITL91 OS/91 1 o-096-1 07-NA simultaneous outgoing calls with independent lights. Incoming and outgoing usage is subject to variant programming that is independent for all sets. Direct Trunk Select - A line key that can access a PBX trunk 2.05 directly.
- Page 364 SECTION 05/9110-096-l 07-NA 3.02 This Part lists all feature descriptions in alphabetical order. The names of the features used, refer directly to the text of the PABX documentation as closely as possible, to allow direct reference from any part of the documentation. Page 3...
- Page 365 SECTION MITL91 OS/91 10-096-l 07-NA ACCOUNT CODES Description A SUPERSET 4 user can enter one or more account codes: To authorize a call, or To associate an incoming or outgoing call with one or more account codes. The Account Code may be from one to 12 digits in I,ength and appears on all SMDR records.
- Page 366 SECTION MITL91 OS/91 1 O-096-107-NA CALLBACK - BUSY Description Automatic Callback - Busy allows a SUPERSET 4 user, upon encoun- tering a busy extension or Trunk Group, to have the call completed when the extension or Trunk Group becomes idle. After the feature has been activated, the system continuously monitors the originating ex- tension, and the called number.
- Page 367 SECTION MITL9105/9110-096-107-NA AUTOMATIC CALLBACK - DON’T ANSWER Description This feature allows a SUPERSET 4 user, upon encountering an exten- sion which does not answer, to have the call completed after the called extension has gone off-hook and then on-hook After the fea- ture has been activated, the system continuously monitors the origi- nating extension and the required number.
- Page 368 SECTION MITL9105/9110-096-107~NA BROKER’S CALL Description The Broker’s Call allows a SUPERSET 4 user, while engaged in a call, to hold the first call and originate a new call. Once the new call has been established, the originating extension may alternate between the calls, and carry on a PRIVATE conversation with either patty.
- Page 369 SECTION MITL9105/9110-096-107-NA CALL FORWARDING - BUSY; DON’T ANSWER; FOLLOW ME; BUSY/DON’T ANSWER. Description Call Forwarding - Busy (When Set’s Busy) This feature allows a SUPERSET 4 user to have all calls (which are directed to his/her extension number) forwarded either to the atten- dant, to another extension number within the system, or to an external number (via the SUPERSET 4 Speed Call facility), WHEN THE USER’S EXTENSION IS BUSY.
- Page 370 SECTION MITL91 OS/91 10-096-l 07-NA Call Forwarding - Don’t Answer has no effect if the SUPERSET 4 set is operated in the Auto-Answer (handsfree) mode. If an invalid number is selected as a forwarding number, reorder tone is returned, and the alphanumeric display indicates this fact. Call Forwarding does not apply if the calling extension is the party to which the call would be forwarded.
- Page 371 SECTION MITL91 OS/91 1 O-096-107-NA CALL HOLD Description Call Hold allows a SUPERSET 4 user engaged in an active call, to place the call on hold, then to replace the handset or use the extension for other calls. All features normally active on the extension may be selected while the call is held.
- Page 372 SECTION MITL9105/9110-096-107-NA CALL PICKUP Description This feature allows a SUPERSET 4 user to answer any call to another extension in a Pickup Group of which the SUPERSET set is a member. Calls to numbers in the Pickup Group that also appear at a SUPERSET 4 set may be answered by selecting the line the call is ringing on.
- Page 373 SECTION MITL9105/9110-096-107-NA CAMP-ON Description A SUPERSET 4 user with Camp-On feature is able to indicate to a called but busy party that communication is desired, or is able to make a continuing request for a trunk when the Trunk Group is busy, and be connected to a trunk when one becomes free.
- Page 374 SECT I ON MITL9105/91 The busy SUPERSET 4 SWAP CAMP-ON feature is selected and the calling party is connected. The busy SUPERSET 4 CALL FWD feature is selected, and the calling party is diverted to the Call Forwarding destination. To Answer a Camp-On Call: Camp-On tone is heard, and the SWAP CAMP-ON feature name is displayed.
- Page 375 SECTION MITL9105/9110-096-107-NA CONTROLLED STATION RESTRICTION (DO NOT DISTURB) Description The Do Not Disturb feature allows a SUPERSET 4 user to inhibit all incoming calls to the extension. Extension users calling a SUPERSET set with Do Not Disturb activated, receive order tone. The attendant may override the feature.
- Page 376 SECTION MITL9105/9110-096-107-NA DIRECT TRUNK SELECT (DTS) Description Direct trunk select allows a SUPERSET 4 user to press a specific line select button to access a trunk The same DTS trunks may be shared by several SUPERSET sets, however, when a DTS key is being used at one set, all appearances of that trunk become busy and inaccessible, Direct-in line incoming calls to the SUPERSET 4 set are answered via the DTS key.
- Page 377 SECTION MITL9105/9110-096-107-NA DISPLAY Description This feature allows a SUPERSET 4 user to display on the set’s alphanu- meric display: Speed call numbers Identities of lines appearing at the SUPERSET set Last external number dialed manually Reminder setting Call forwarding type and destination Identity of calling party Name associated with a SUPERSET 4 set.
- Page 378 SECTION MITL9105/9110-096-107-NA EXECUTIVE BUSY OVERRIDE Description This feature allows a SUPERSET 4 user who encounters a busy exten- sion, to enter the conversation. Before override voice contact is estab- lished, both parties in the original conversation receive a warning tone (440 Hz for 800 ms).
- Page 379 SECTION MITL91 OS/91 10-096-l 07-NA EXTERNAL CALL FORWARDING Description This feature allows a SUPERSET 4 user to set up Call Forwarding to a number external to the PABX. This is accomplished by storing the external number as a speed call entry, and using the entry as the number to which the caller is forwarded.
- Page 380 E C T I O N HANDSFREE OPERATION Description Handsfree operation allows a SUPERSET 4 user to speak with a caller or called patty by means of the set speaker and microphone. (The handset is left on-hook.) There are two differing modes of operation which are independently selected as either auto-answer, or speaker on/off features.
- Page 381 SECTION MITL91 OS/91 1 O-096-107-NA Press the OFF feature button. To Use Handsfree Feature to Make or Receive Calls: Select the line required to originate or answer a call. If originat- ing a call, dial tone is heard from the speaker. If answering a call, the caller can be communicated with by means of the speaker and microphone.
- Page 382 SECTION MITL91 OS/91 10-096-l 07-NA KEY LINE APPEARANCE Description Key lines are extension numbers of single line sets, SUPERSET prime lines or other key lines. The key lines may be shared and appear on several SUPERSET sets. Even though these key lines may appear on several SUPERSET sets there is complete privacy (providing “Privacy Disabled”...
- Page 383 SECTION MITL9105/9110-096-107-NA MESSAGING Description This feature allows a SUPERSET 4 user to either: 1. Create short (up to 13 characters) advisory visual systemwide messages that can be read at other SUPERSET sets when other users call the message originator; or 2.
- Page 384 SECT I ON MITL9105/9110-096-107-NA C o n d i t i o n s A message is canceled automatically if the sender and receiver have a telephone conversation before the message is read. Messages are canceled after 24 hours. Systemwide messages can be created or altered only from a 4 set with the appropriate Class of Service.
- Page 385 SECTION MITL91 OS/91 10-096-l 07-NA message in effect sees the message displayed. To Cancel an Advisory Message: Repeat procedure for activating a message, except press the OFF feature button. To Receive an Advisory Message: When a SUPERSET set with a message in effect is rung from another SUPERSET set, the calling SUPERSET set displays the number dialed, then the display gives the message.
- Page 386 SECT I ON MITL9105/9110-096-107-NA M U L T I C A L L L I N E A P P E A R A N C E D e s c r i p t i o n Multicall lines are similar to key lines. They are extension numbers of single line sets, SUPERSET prime line or multicall lines.
- Page 387 SECT I ON MITL9105/9110-096-107-N/4 M U S I C ( L O C A L ) D e s c r i p t i o n A SUPERSET 4 user can choose to hear music (generated from the same source as Music on Hold - if provided) via the set speaker. Music on Hold must be included as a system option.
- Page 388 SECT I ON MITL91 OS/91 1 0 -0 9 6 -l 0 7 -N A P A G I N G A C C E S S D e s c r i p t i o n A SUPERSET 4 user with this feature is permitted access to the system paging equipment.
- Page 389 SECT I ON MITL9105/9110-096-107-NA P E R S O N A L I D E N T I F I C A T I O N D e s c r i p t i o n This feature allows a SUPERSET 4 user to enter and save his name, and to use this SUPERSET user association in messaging applications.
- Page 390 SECTION MITL9105/911 PERSONAL OUTGOING LINE Description A personal outgoing line provides the SUPERSET 4 user with a second appearance of the set’s “prime line”, to be used for outgoing calls only, thus keeping the “prime line” free for incoming calls. A SUPERSET set can have many appearances of the personal outgoing line so that many outgoing calls can be made.
- Page 391 SECTION MITL9105/9110-096-107-NA PRIVACY/PRIVACY RELEASE Description A SUPERSET 4 user may have appearances of lines at his station that are shared with other SUPERSET users. Unless otherwise selected, privacy is automatic; i.e., another SUPERSET set with an appearance of the line a SUPERSET 4 set has accessed cannot break into the con- versation.
- Page 392 SECT I ON MITL9105/9110-096-107-NA R E D I A L D e s c r i p t i o n This feature allows a SUPERSET 4 user to redial automatically by pressing a single button, the last external telephone number dialed from the keyboard at that set.
- Page 393 SECTION MITL9105/9110-096-107-NA REMINDER (AUTOMATIC WAKE-UP, ALARM CALL) Description This feature allows a SUPERSET 4 user to set up a timed reminder, such as an appointment reminder that rings the extension once at a prearranged time. When the system rings a SUPERSET 4 set at the prearranged time, the alphanumeric display reads DlSPlAY REMINDER to assist the user in acknowledging the reminder.
- Page 394 SECT I ON MITL9105/911 SPEED CALL D e s c r i p t i o n This feature allows a SUPERSET 4 user to save frequently dialed tele- phone numbers and to access these numbers by pressing a single button.
- Page 395 SECTION MITL91 OS/91 10-096-l 07-NA STATION CONFERENCE Description This feature allows a SUPERSET 4 user to set up a conference with up to six conferees (plus the originating extension), without the assistance of the attendant. The conferees may be any combination of extensions and trunks.
- Page 396 SECTION MITL9105/9110-096-107-NA STATION TRANSFER, CONSULTATION HOLD/ADD-ON, TRANSFER WITH PRIVACY Description This feature allows a SUPERSET 4 user on an established call to hold the call, add a third party to the call, transfer the original call to a third party, or speak privately with either of the called parties. Conditions Calls may not be transferred to the paging circuit.
- Page 397 07-NA Description Private lines are identical to “DTS” appearances except that the user cannot transfer or conference the outside line. The SUPERSET 4 user has direct access to a trunk. Private lines may be shared with other line at a time (call privacy). Incoming calls ring directly to a SUPERSET 4 set (DIL Programming).
- Page 398 SECTION MITL9105/9110-096-107-NA TRUNK ANSWER FROM ANY STATION (TAFAS) Description TAFAS allows incoming trunk calls to ring common alerting device(s) when selected by the attendant, and to have the incoming call an- swered at a SUPERSET 4 set with the appropriate Class of Service. The answering extension may exercise any feature associated with incom- ing calls that are normally available at the extension.
- Page 399 SECTION MITL91 OS/91 10-096-l 07-NA VARIANTS Description Direction Variants Restricts incoming or outgoing calls or permits call to go through in both directions. Ring Variants An appearance that is programmed “No Ring” will never audibly ring the SUPERSET set. (Only the LCD will flash.) An appearance that is programmed “immediate ring”...
- Page 400 ....... . SX-200 Equipment Cabinet......
-
Page 401: Figure Title Page
Cabinet ..... . 2 - 3 SX-200 Equipment Cabinet ..... . - Page 402 SECTION MITL9105/9110-096-150-NA LIST OF TABLES TITLE PAGE TABLE 2 - l Circuit Card Color Code and Card Position ..Electrical Characteristics ..... . . 3 - l 4 - l Ordering Table...
- Page 404 2.01 The SX-lOO/SX-200 PBX is an electronic switching system. The SX-100 system has 112 ports while the SX-200 system has 208 ports available for assignment to lines, trunks and additional receivers. The remainder are reserved for control and special functions. The...
- Page 405 Equipment Cabinet 2.07 The SX-200 equipment cabinet (Figure 2-3) is of welded steel construction and measures 960 mm (38 in.) high, 600 mm (23.5 in.) wide and 700 mm (27.5 in.) deep. A fully equipped cabinet weighs approximately 131.7 kg (290 lb). The door on the front of the cabinet provides access to the system maintenance panel, printed circuit cards and reserve battery supply shelf.
- Page 406 (3.50 in.) high, 584.2 mm (23 in.) wide, and 50.8 mm (2 in.) deep, with a total weight of .682 kg (1.5 lb). The SX-200 maintenance panel (Figure 2-5) measures 51 mm (2 in.) high, 460 mm (19 in.) wide and 51 mm (2 in.) deep, with a total weight of 0.9 kg (2.1 lb).
- Page 407 SECTION MITL9105/9110-096-150-NA MAINTENANCE PANEL P R I M A R Y , P O W E R S U P P L Y FRONT VIEW PRIMARY POWER SUPPLY DEPTH HEIGHT WIDTH 470 mm 422 mm REAR VIEW (18.5 in.) (16.62 in) X561 Figure SX-100...
- Page 408 SECTION MlTL9105/9110-096-150-NA MAINTENANCE PANEL FRONT VIEW PRIMARY POWER SUPPLY REAR VIEW Figure SX-200 Equipment Cabinet Page 5...
- Page 409 SECTION MITL91 OS/91 10-096-l 50-NA MAINTENANCE CONSOLE SVSTEM POWER MAINTENANCE CONNECTOR x828 Figure 2-4 SX-100 Maintenance Panel tor. Those cards which should not be removed from the equipment shelves with the power ON carry a CAUTION notice to that effect. SX-100 Primary Power Supply 2.12 The system primary power supply (Figure 2-2), is to the right of...
- Page 410 370 mm (14.5 in.) deep and weighing approximately 56.7 kg (125 lb). Attendant Console 2.16 The SX-lOO/SX-200 Attendant Console (see Figure 2-8) is en- closed with a smoked faceplate. Located on either housing side of the console are a pair of headset/handset jacks allowing si- multaneous operation supervision.
- Page 411 SECTION MITL91 OS/91 10-096-l 50-NA Figure 2-6 Equipment Shelf...
-
Page 412: Typical Printed Circuit Card
A complete description of the Maintenance Console is given in Section MlTL9105/9110- 3. DESCRIPTION General Each SX-lOO/SX-200 PBX is completely factory tested prior to 3.01 packaging and shipment. 3.02 On arrival at the customer’s premises, installation consists of... - Page 413 2nd one equipment shelf. Attendant Console 3.04 The SX-lOO/SX-200 system may be operated with or without an Attendant Console. Consoles may be dedicated to a single customer or shared between customers. required, the console package plus the required console control card should be requested.
- Page 414 (quad type). See Figure 3-2 which shows the maximum con- figurations of cards. Equipment Shelf 2 3.07 To expand the SX-200 system to its maximum capability, a second equipment shelf must be employed. Equipment shelf 2 is identical in construction to shelf 1 and provides an additional 12 card positions, which may be used to house line or trunk cards.
- Page 415 SECTION MITL9105/9110-096-l SO-NA L I N E S T R U N K FRONT VIEW SHELF 1 Figure 3-l Equipment Shdf...
- Page 416 SECTION MiTL91 OS/91 10-096-150-NA CO TRUNKS SINGLE SHELF SX-200 SYSTEM 4 RECEIVER CARDS _ _ 88 3 RECEIVER CARDS - 2 RECEIVER CARDS - 1 RECEIVER CARD Y- (LINE INCREMENTS OF 8) 4 R E C E I V E R C A R D S _ _ _...
- Page 417 SECTION MITL91 OS/91 10-096-l SO-NA 7 9 m m (3 .1 1 in.) 1 6 1 m m (6 .3 1 in.) 2 2 0 m m (8.66 hr.) (2.2 lb) x 6 4 9 2 Figure 3-3 SUPERSET 3 Dimensions Page 14...
- Page 418 SECTION MITLS105/9110-096-150-NA LINE AND SPEED CML IDENTIFICATION CC&D SPEED CALL SELECTION/ S W I T C H H O O K REPERTORY SPEED GILL SPEAKER VOL. BUTTONS CONTROL SPEAKER ASSEMBLY THREE LINE THREE UNE SELECT HOLD BUTTON SPEED CALL BUTTONS FOUR FEATURE BUTTONS PROGRAM/SAVE...
- Page 419 SECTION MITL91 OS/91 1 O-096-150-NA TABLE 3-l ELECTRICAL CHARACTERISTICS Station Loop Limit 1200 ohms including set Maximum Number of five Ringers per Line Ringing: 90 V, 20 Hz - immediate ringing (option of 17 Hz or 25 Hz) Standard 1 s on, 3 s off Special Ring Trip During silent or ringing period...
- Page 420 SECTION MlTL91 OS/91 10-096-l 50-NA Base Assembly ..3.13 The base assembly contains a microphone (for handsfree op- eration), the switchhook, modular jacks for the handset and line cords and a speaker assembly (for handsfree operation and tone ringer output).
- Page 421 SECTION MITL91 OS/91 1 O-0 9 6 -l$ O-N A WEIGHT 1.36 kg Figure 3 -5 SUPERSET 4 Dim e nsions Page 18...
- Page 422 SECTION MITL91 OS/91 10-096-l 50-NA 3.22 A rear support can be clipped in position beneath the set. This would be used when the set is likely to be placed some dis- tance from the user. Body 3.23 The body of the SUPERSET 4 set comprises two parts - a base assembly and a cover assembly (see Figure 3-6).
- Page 423 SECTION MlTL9105/911 VOLUME CONTROL ASSEMBLV S W I T C H H O O K LOUDSPEAKER VOLUME CONTROL RINGER VOLUME CONTROL SPEAKER ASSEMBLY LINE IDENTIFICATION CARD COVER ASSEMBLY FEATURE BUTTONS display BUTTON select features BUTTON (UNDERNEATH BASE ASSEMBLY) REAR SUPPORT Figure 3-6 The SUPERSET 4 Set...
- Page 424 General The following information is provided for ease of ordering the 4.01 SX-100 or SX-200 system equipment. Table 4-l lists all tables in this Part and their relation to ordering information. Systems 4.02 Basic systems are provided as per Table 4-3. The following paragraphs will deal with miscellaneous cards other than com- mon control cards.
- Page 425 SECTION MITL9105/9110-096-150-NA Subscriber Line Interface Card 4.04 A SUPERSET Line Card can provide service for a maximum of eight SUPERSET 4 sets. Standard telephone sets cannot be connected to a SUPERSET Line Card. To order the SUPERSET Line Card consult Table 4-2: TABLE 4-2 Number of the SUPERSET Sets Number of SUPERSET...
-
Page 426: Basic Systems
(maximum two) excluding the Maintenance Console for this calculation. A maximum of two Attendant Consoles and one Maintenance Console may be used with an SX-100 or SX-200 system (see Table 4-8). The SUPERSET .3 and SUPERSET 4 Sets 4.10... -
Page 427: Generic Feature Package
SECTION MITL91 05/9110-096-l 50-NA Feature Package Generic 4.13 Refer to Table 2-l and Table 4-4 to order the correct IPC card. TABLE 4-4 GENERIC FEATURE PACKAGE Ordering G e n e r i c C a r d N u m b e r I One IPC Control Cards Com m on... -
Page 428: Interface Cards
SECTION MITL9105/9110-096-l SO-NA Interface Cards To order a sufficient quantity of interface cards, see paragraphs 4.15 4.02 through 4.07 and Table 4-6. TABLE 4-6 INTERFACE CARDS Ordering Number Card 91 lo-410-OOO-NA Line Circuit 9110-l lo-OOO-NA Remote Control-PABX 91 lo-017-OOO-NA E&M Trunk Circuit 91 lo-013-OOO-NA DID/TIE Trunk Circuit 91 lo-031-OOO-NA... -
Page 429: Power Supply Equipment
SX-100 Reserve Power 110 Vat SX-100 Main Distribution Cable 9 11 O-076-OOO-NA SX-1 Fuse Kit OO/SX-200 SX-1 OO/SX-200 Charger 110 Vat SX-1 OO/SX-200 Charger 220 Vat Reserve Power 110 Vat SX-200 Reserve Power 220 Vat SX-200 SX-200 lntershelf Surge Protector... -
Page 430: Superset 4 Set
TABLE 4-8 CONSOLE AND THE SUPERSET SETS Ordering Number Equipment 91 lo-107-OOO-NA (Includes one Black Handset) SX-200 Console Interface Card Console Handset Black 91 lo-148-OOO-NA Console Graphic Panel 911 O-053-OOO-NA Display Repair Kit 9 11 O-078-OOO-NA 9 174-002-00 i -NA... -
Page 431: Miscellaneous Spares
Backplane Translator Equipment Shelf 9110-l 12-OOO-NA Battery pack 91 lo-214-OOO-NA SX-200 Maintenance Panel SX-200 Interconnect Cable 91 lO-124-OOO-NA 97 lo-026-OOO-NA SX-200 Shelf Interconnect Cables Convenience Plug Adapter Accessories 4.19 Table 4-10. order accessories, consult TABLE 4-10 ACCESSORIES Equipment Part Number... -
Page 432: Rmats
SECTION MITL9105/9110-096-150-NA RMATS 4.20 To order RMATS, consult Tables 4-11 and 4-12 (RMATS Docu- mentation). TABLE 4-11 RMATS Description Descriptions Consist Ordering Numbers SX-100 RMAT System SX- 100 Basic System 9 106-903-290-NA Generic 290 Software RCC Card, Scanner, RAM COS, Console Control, CO Trunk Generic 290 Software PROM/CPU with Gen 290 9110-218-290-NA... -
Page 433: System Documentation
#Documentation Index SX-100 General Description Documentation Ordering Number SX-200 General Description ‘Features and Services Description 9 1 0 5 /9 1 1 9 -9 9 6 ~1 9 5 -N A System Documentation 3 Features and Services 9 1 0 5 /9 1 1 9 -9 9 6 -1 @ 6 -N A... -
Page 434: Map
SECTION MITL9105/9110-096-150-NA TABLE 4-13 DOCUMENTATION Title Number Part Number Set CO Trunk Switches Set E&M Trunk Switches 191 O-200-502-NA Set DID Trunk Switches 191 O-200-503-NA Set Scanner Card Switches 19 1 O-200-504-NA Set CO Trunk Switches 19 1 O-200-506-NA (Type -21 l/-31 1) Set IPC Battery Switches 191 O-200-507-NA Install the SX-100 Fan Update Kit... -
Page 435: Rmats Documentation
SECTION MITL9105/9110-096-150-NA TABLE 4-14 RMATS DOCUMENTATION P a r t N u m b e r ’ Title 911 O-058-OOO-NA RMATS Documentation consisting of: 91 lo-098-lOl-NA RMATS General Description 91 lo-098-301-NA RMATS Operation Practice Console RMATS Overlay (200 Busy Lamps) 19 1 O-037-004-NA Console RMATS Key Tabs 19 1 O-037-007-NA... -
Page 436: Equipment Cabinet
Reserve Power Supply B. SX-200 Equipment ........ - Page 437 SECTION 91 OW911 O-096-180-NA CONTENTS (CONT’D) PAGE ’ 5. FEATURES ......... .
- Page 438 SX-100 Reserve Power Supply ......SX-200 Reserve Power Supply ......
-
Page 439: Maximum Line And Trunk Configuration
3-2 SX-100 Cabinet (Wall-mount Version) ....3-3 SX-200 Equipment Cabinet ..... . - Page 440 A total capacity of. 160 ports, of which 112 are avail- SX-100: able for assignment to lines, trunks and additional receivers. SX-200: A total capacity of 256 ports, of which 208 ports are available for assignment to lines, trunks and additional receiv- ers.
- Page 441 SECTION 9105/9110-096-l 80-NA CO TRUNKS (INCREMENTS OF 4) SINGLE SHELF SX-200 SYSTEM 72 4 RECEIVER CARDS W-L 3 RECEIVER CARDS - 2 R E C E M R &OS - 104 1 RECEIVER CARD -0 (LINE INCREMENTS OF 8) SX-206...
- Page 442 SECTION 91 OS/91 10-096-l 80-NA 2.04 SX-200 consists of a single cabinet (containing the switching circuitry and the system power supply) and a desk-type atten- dant console equipped with pushbutton dial pad and control buttons. 2.05 Connections between the equipment, the consoles and the dis- tribution frame are made using connectorized 25-pair cables.
-
Page 443: Equipment Cabinet
91 OS/91 10-096-l 80-NA P A N E L CABINET DOOR EQUIPMENT SHELF FRONT VIEW SUPPLY D E P T H W I D T H 318 kg 422 mm 635 mm 470 mm REAR VIEW (16.62 in.) (18.5 in.) X561 Figure SX-100... -
Page 444: Equipment Shelf
SECTION 91 OS/91 10-096-180-NA 3.04 The door on the front of the cabinet provides access to the system maintenance panel and the printed circuit cards. The removable rear panel provides access to the system power supply, and the line and trunk connections. Cable entry to the equipment cabinet is provided through a cable duct in the rear of the cabinet Cabinet Components 3.05... - Page 445 In the case of the wall-mounted version of the tie SX-100 system. B. SX-200 Equipment The SX-200 equipment cabinet (see Figure 3-3) is of metal 3.12 construction and has the following dimensions: height 965 mm weight of a fully equipped PBX is approximately 131.7 kg (290 lb).
- Page 446 SECTION 9105/9110-096-Y (8 in. X 0.25 in4 PIVOT BRACI(TT 101.6 mm X 6.3 in. X 0.26 in. x 025 in.) U N C S C R E W S Figure SX-100 Cabinet (Wall-mount Version) Page 7...
- Page 447 (15 in.) deep and weighing approximately 43 kg (95 lb). The charg- ing unit measures 178 mm (7 in.) high, 127 mm (5 in.) wide, 355 mm (14 in.) deep, weighs 6.4 kg (14 lb) and mounts inside the SX-200 cabinet (see Figure 4-l).
- Page 448 -S E C T I O N 9 1 0 5 /9 1 1 0 -0 9 6 -l 8 0 -N A FRONT VIEW X 3 1 5 9 Figure 3 -3 SX -2 0 0 Equipm e nt Ca bine t Page 9...
- Page 449 SECTION 91 OW911 O-096-160-NA F R O N T V I E W SHELF 1 Figure 3 -4 Equipm e nt She lf Pa g e...
- Page 450 SECTION 91 OS/91 lo-096-180-NA Figure 3 -5 Prim a ry Pow e r Supply C. Com m on Com pone nt s, SX -1 OO/SX-200 Printed Circuit Cards 3.21 All circuit cards (see Figure 3-6) within the PABX are identical...
- Page 451 SECTION 9105/9110-096-l 80-NA 3.23 A complete description of the Attendant Console is given in (’ Section MITLS Attendant Console De- scription and its operation is given in the Console Operating Instruc- tions handbook. Programming and Maintenance Console 3.24 The physical construction of the Programming and Maintenance Attendant Console is identical to that of the Attendant Console.
- Page 452 Card positions 1 through 14 may be equipped with line, a ll trunk or receiver cards as shown in Figure 4-2. If there is a require- ment for the PBX to be accessed from a MITEL RMAT System (see Section MITL9105/911 O-98-1 01 -NA, Remote Maintenance, Administra- tion and Test System), the second Console Control card is replaced by a Remote Control - PABX card (see Figure 4-2).
- Page 453 FRON T V I EW CABLE ENTRV - SUPPLY REAR V I EW Figure 4-l SX-200 Equipment Cabinet Page 14...
- Page 454 SECTION 9105/9110-096-l 80-NA FRONT VIEW SHELF 2 (SX-200 ONLY) L I N E S , T RU N K S j FRONT VIEW SHELF 1 Figure 4-2 Shelf Card Positions Page 15...
- Page 455 SUPERSET sets and the switching circuitry. Standard telephone sets may not be used with this line card. When the SX-lOO/SX-200 system is used with the SUPERSET 4 set, a maximum of 64 SUPERSET sets may be used. Trunk Card...
- Page 456 These relays allow for the.‘connection of up to six Central Office trunks to selected SX-,100 P8X stations or 12 Central Office trunks to selected SX-200 PBX stations, in the event of a major system failure. Attendant Console 4.11...
- Page 457 SECTION 91 OS/91 1 O-096-1 80-NA RANDOM ACCESS M~MORV THE SCRATCH PAD RAM KEEPS TRACK OF ACTIVE INFORhIATK)N WITHIN THE PAS% . D I A L I N G . EIEF;g PATHS IN U S E CONFERENCES ETC. PROM 168 KBMES THE RAM/cos MEMORY CONTAINS ALL 01 THE CUSTWER...
- Page 458 Hunt Group = 30. Maximum number of simultaneous callbacks that can be enabled = 32. Maximum number of simultaneous call forwards that can be enabled = 208 (SX-200): 112 (SX-100). Maximum number of simultaneous “Dial 0” calls = 31.
- Page 459 SECTION 9105/911 Class of Service 5.02 The station features can, for convenience. be grouped into sets of different Classes of Service (up to a maximum of 16). Each Class of Service incorporates a different combination of features and restrictions allocated to that Class of Service. 5.03 Section System...
- Page 460 SECTION 91 OS/91 lo-096-180-NA TABLE 6-l STORAGE CONDITIONS Specification Range -50°C to 71°C (-58°F to 159.8”F) Temperature Range Up to 100 % RH at 18°C (64.4”F); i.e., 15 mm Hg Relative Humidity water vapour pressure Vibration Up to 75 cm (30 in.) drop depending on package Shock Low Pressure 87 mm Hg 15,152 m (50,000 ft)
- Page 461 7. PROGRAMMING AND NUMBERING A. General The firmware of the SX-lOO/SX-200 system is written in a 7.01 manner that allows maximum flexibility during installation or whenever a change is required. The features discussed in Part 5 of this Practice are built into the system and may be.enabled or disabled with...
- Page 462 7.03 Other additional service programs, depending upon the type of software installed in the PBX, may be implemented. These are listed below and include relevant MITEL Practice references, which should be consulted for descriptions and programming requirements. Traffic Measurement: see Section MITL9105/91 lo-096-450~NA.
- Page 463 SECTION 9105/9110-096-l 80-NA As suggested by these examples, a great deal of flexibility exists within the system, and groups of features can be easily set in place for the various extensions. 7.07 Paragraph 7.19 details a particular case where an extension is fully restricted, and is an example of a Class of Service incor- porating restrictions rather than access to features.
- Page 464 SECTION 9105/9110-096-l 80-NA otherwise a normal extension and can receive calls directed to it as for other extensions. Trunks 7.12 Trunk lines are programmed in a similar manner (for similar reasons) to extension lines (see paragraph 7.09). They are allot- ted an equipment (port) number, a trunk code (which defines the type of trunk - CO, DISA, etc.), a Busy Lamp, and an LDN (listed directory number position on the console).
- Page 465 10-096-i 80-NA called and calling party numbers; data, time, duration of each trunk call; and whether PBX parties were transferred or put into conference during a trunk call. The data is output from the RS-232 port and may be recorded for subsequent processing by a service bureau. Alter- nately, records may be printed and the records analyzed by hand.
- Page 466 The basis of this space division is a 4-by-8 bit analog crosspoint switch (MITEL MT8804) which is used throughout the system to connect any one of 31 speech paths to any one (or more) extension, trunk, console, receiver or tone generator circuit(s).
- Page 467 SECTION 91 OS/91 1 O-096-180-NA 8.04 Each speech path (including the “Music on Hold” speech path) is directly wired on each line, trunk, tone, receiver and console control circuit card to an 8804 which can, under processor control, be connected to any circuit on the card (i.e., a line circuit, a tone gener- ator, etc.).
- Page 468 SECTION 91 OS/91 10-096-l 80-NA PATHS MUSIC ON HOLO ‘ E Q U I P M E N T 005 NUMBER X171’ Figure 8-l Speech Path Access Circuit Page 29...
- Page 469 SECTION 9105/91 lo-096-180-NA TABLE 8-l BACKPLANE SIGNALS Signal Name Address - Processor address bus (parallel 16 bit, A0 to A15) used to address memory on the RAM and the memory expander circuit cards. Card Select - One CS for every trunk, line, console control, receiver, and scanner circuit card;...
- Page 470 SECTION 9105/911 BLOCK DIAGRAM DATA BUS (D) ADDRESS BUS (A) SERVICE INTERRUPT ZONE (13 (l/PER CARD, HIGH DATA (HOI CARD SELECT ICL) (l/PER CARn, ADDRESS INTERRUPT ADDRESS (IA) TIP/RING (T/R) TIP/RING (T/R) DATA IN (01) DATA IN (DI) CONSOLE CONTROL DATA OUT (DO) DATA OUT (DO) MAINTENANCE...
- Page 471 SECTION 9105/914 Dial Tone (Extension) 8.10 When the processor is informed of an off-hook condition (see paragraph 8.07, Off-Hook - Extension), it interrogates its RAM to find a free speech path which it checks via a diagnostic circuit on the tone control circuit card. The tested speech path is then connected to the line circuit that went off-hook (see paragraph 8.04, Speech Path Accessing).
- Page 472 SECTION 9105/9110-096-l 80-NA In the equipment shelf, this signal enters the console control 8.16 card as DI. It is converted by another UART into parallel data sets a DATA READY bit which goes out onto the IZ line when the scanner addresses this console control circuit.
- Page 473 SECTION 9105/9110-096-l 80-NA 8.21 Meanwhile, if the extension had flashed out of a conference, the conference is unaffected. However, if the other party was not in conference, it is disconnected from its speech path and connected instead to the HOLD junctor, which is a speech path with a low impedance such that it effectively “grounds”...
- Page 474 SECTION 91 OW911 O-096:180-NA configurations, depending upon whether the trunk is a CO or Tie and whether or not tone-to-pulse conversion is required: If Figure 8-3(a) configuration is applicable, the dial pulses from the extension are repeated by a relay in the trunk card and enter the trunk circuit.
- Page 475 SECTION 91 OS/91 1 O-096-180-NA CO TRUNK DTMF CARD TIE Tt%NK DTMF CO TRUNK DP DTMF CARD TIE T%NK DP R E C E I V E R CARD T R U N K TIE TRUNK DP CARD RECEIVER CARD CO TRUNK DP CONSOLE CARD...
- Page 476 LEDs and the console ringer. D. Power Supplies 8.34 The operation of the SX-100 and SX-200 PBX power supply arrangements are described in the following paragraphs. Power Supply, SX-100 8.35...
- Page 477 A fused output is available to provide ringing for night bells. Power Supply, SX-200 8.40 The SX-200 power supply is housed in a metal cabinet which forms the lower rear door of the SX-200 cabinet. It is a fully switching power supply comprising...
- Page 478 The PBXs are designed to operate from a 48 Vdc source. This source is provided from the power supply, contained within the SX-100 or SX-200 equipment and which operates from a 115 Vat (optionally 230 Vat) commercial source. A reserve power supply can be provided to supply 48 Vdc in the case of commercial power failure.
- Page 479 SECTION 91 OS/91 1 O-096-180-NA deep, and weighing approximately 43 kg (95 lb). The charging unit measures 127 mm (5 in.) wide, 178 mm (7 in.) high, 355 mm (14 in.) deep and weighs 6.4 kg (14 lb). 8.49 In the event of power failure with no reserve power available, or if the reserve power capability period is exceeded, the PBXs can be arranged to automatically connect a maximum of 12 Central Office trunks (six trunks for the SX-100 system) to preselected extensions.
- Page 480 SECTION 9105/9110-096-l 80-NA TABLE 9-l ELECTRICAL POWER CHARACTERlSTlCS Characteristic AC Power Supplies Input Voltage 115 Vat or 230 Vat with adapter, 115 Vat or 230 Vat, -20 % to +lO % -20 % to +lO % Frequency 44 Hz to 64 Hz 44 Hz to 64 Hz Holdover Time Momentary interruptions in...
- Page 481 SECTION 9105/911 TABLE PABX TONES Range Tone Hz, continuous, -13 dBm Dial Tone Transfer Dial Tone Hz, 3 bursts 100 ms on, 100 ms off followed by continuous tone, -13 dBm Busy Tone Hz, interrupted at 60 ipm, -24 dBm Special Busy Tone Hz at 60 ipm, -13 dBm Standard Ringback Tone...
- Page 482 SECTION 91 OS/91 1 O-096-180-NA TABLE 10-l DIAL PULSE LIMITS Min. Max. Parameter 12.0 Pulse Rate (pps) 50.0 80.0 Break Duration (percent) 41.7 100.0 Break Interval (ms) 16.7 62.5 Make Interval (ms) 300.0 10 s (trunks); 15 s (lines) Interdigit Time (ms) 10.
- Page 483 SECTION 91 OW911 O-096-4 80-NA TABLE 10-2 DTMF TONE LIMITS Low Frequency High Frequency 1336 1477 Frequency deviation: +1.5 % Signal interval (2 frequency): 40 ms (minimum) Per frequency, minimum level: -17 dBm on line circuit Twist, maximum (at -10): +4 to -8 dBm (High f relative to low f) 1.1 or 1.5 s), in order to activate the Transfer/Consultation/ Hold/Add-On...
- Page 484 SECTION 9105/911 O-096-180-NA TABLE 1 l-l VARIATION Transmission Frequency or Variation in P l a n Frequency Attenuation Band w/r to 1004 Hz (dB) -0.1 to +0.6 Line -0.1 to +0.4 300 to 3000 3400 -0.1 to +0.6 Line Line -0.1 to +0.5 300 to 3000 -0.1 to +0.2...
- Page 485 SECTION 9105/911 11.05 Overload. The change in attenuation when the level of a 1004 Hz signal is increased from 0 to +lO dBm shall not exceed 0.2 11.06 Return Loss. The Return Loss parameters are greater than: Line-to-Trunk Structural Return Loss ERL 20 dB SRL 14 dB Measured on the trunk side (without pad)
- Page 486 SECTION 9105/91 l O-096-180-NA The total level of all noise sources 11.09 Message Circuit Noise. within the system does not exceed the following limits: Line-to-Line Line-to-Trunk Trunk-to-Trunk +16 dBrnC (message weighted) Impulse noise in the voiceband results in zero counts at a threshold level of 46 dBrnC.
- Page 487 SECTION 91 OS/91 10-096-l 80-NA 12.03 The total traffic can thus be expressed as the sum of: Terminating Traffic T / 2 Originating Traffic - Intercom Originating Traffic intercom Originating Traffic X T / 2 This total is T. 12.04 The ccs/line is dependent on the proportion of Intercom Origi- nating Traffic XT/2 and the number of lines (N).
- Page 488 The information in these Tables have been derived from the traffic calculation formulas shown in Appendix A. DTMF Generator Provisioning (SX-200) 12.09 Two DTMF generators are provided on the Tone Control card. The probability of a generator being available for use within 1 second after initiation of a call is calculated to be 0.996.
- Page 489 SECTION 9105/911 TABLE 12-1 INTERCOM CCS/LINE TRAFFIC Intercom Traffic (Percentage Traffic) 40 Lines 80 Lines 120 Lines 160 Lines 10.5 20.9 10.9 21.9 11.5 22.9 23.8 11.9 TABLE 12-2 RECEIVER QUANTITIES % Intercom Traffic System Size No. of Receivers Required Page 50...
- Page 490 SECTION 91 OS/91 1 O-096-180-NA TABLE 12-3 GENERAL BUSINESS HEAVY TRAFFIC CCS Line Total CCS Line Size lntra CCS 2-Way Trunks Receiver 769. _ TABLE 12-4 GENERAL BUSINESS LIGHT TRAFFIC Line Size CCS Line Total CCS lntra CCS P-Way Trunks Receiver 1 0 7 Page 51...
- Page 491 SECTION 91 OS/91 10-096-l 80-NA- TABLE 12-5 HOTEL/MOTEL HEAVY TRAFFIC Line Size CCS Line Total CCS lntra CCS 2-Way Trunks Receiver TABLE 12-6 HOTEL/MOTEL LIGHT TRAFFIC Line Size CCS Line Total CCS lntra CCS 2-Way Trunks Receiver Page 52...
- Page 492 SECTION MITL9105/9! 1 O-096-180-NA APPENDIX A TRAFFIC CALCULATIONS General Al.01 The traffic calculations for determination of receiver provision- ing and for the provisioning of the DTMF generators are de- tailed in paragraphs Al.02 and Al.03 below, respectively. Receiver Provisioning Al.02 The tables shown in paragraph 12.07 which reflect quant’sties receivers required for the PABX (under the conditions stated), are derived in part from the following equations: Intercom T +...
- Page 493 SECTION MITL91 OS/91 1 O-09%180-4UA DTMF Generator Provisioning Al.03 Based on the assumptions shown in paragraph 12.09, the prob- ability of a DTMF generator being available for use is calculated as under: Average holding time of DTMF generator per call = 11 X (0.075 + 0.075) = 1.65 s.
- Page 494 8. ERROR CODES ........20 9 . M U LT I -DI GI T T OLL CON T ROL ASSI GN M EN T EX AM PLES ..a 2 3 Copyright MITEL Corporation 1984...
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Page 495: List Of Illustrations
SECTION MITL91 OS,‘91 1 o-096-21 2-NA LIST OF TABLES TABLE TITLE PAGE 4 - 1 Table Numbers ....... 8 - l Confirm Codes . -
Page 496: L.general
I n t r o d u c t i o n This Section contains a description and explanation of Multi- 1.01 Digit Toll Control utilized by the SX-‘lOO/SX-200 system. It also contains an example of the programming forms required to program an SX-100 or SX-200 system for Multi-Digit Toll Control. -
Page 497: Control Plans
SECT I ON MITL9105/911 2.02 Toll Control is implemented by programming the following in- formation: Control Plans Extension Definition Trunk Group Definition. Control Plans 2.03 A Control Plan defines explicitly the sequence of digits which will be allowed or denied. This plan may deny or allow all digits dialed into a trunk. -
Page 498: Digits Dialed
SECTION MlTL9105/911 O-096-21 Z-NA Digits Dialed 2.10 A maximum of 26 digits can be controlled for a single dialing sequence by an extension. It is possible to dial more than 26 digits, but only the first 26 would be monitored for Toll Control pur- poses. - Page 499 SECTION MITL9105/911 Extension CORs 3.03 Each extension may be defined as Toll-Allowed or as having one of three CORs. Toll-Allowed indicates that no denial check- ing will be done for an extension. A COR assignment will indicate that denial checking will occur for trunk calls made from an extension. This checking will be according to the Control Plan linked to the extension’s COR number within the Trunk Group.
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Page 500: G E N E R A L
SECTION MiTL91 OS/91 1 o-096-21 2-NA on Toll Reversal. If a trunk COR is not linked to a Control Plan, an extension accessing that COR will be Toll-Allowed. 3.05 Each defined Control Plan can be enabled to cause an uncondi- tional denial of a call if a toll reversal is sensed. -
Page 501: Absorb Plan
SECTION MITL91 OS/91 1 O-096~Zl Z-NA 4.04 The Trunk Group definition includes: the assignment of Absorb ,a-“’ Plans to the Trunk Group and the association of the required c Control Plans to the Trunk Group’s CORs. Note: If a trunk COR is not assigned, an extension accessing COR is Toll-Allowed. -
Page 502: Cont Rol Pla N Assignm E Nt
SECTION MITL91 OW911 o-096-21 2 -N A C O N T R O L C O N T R O L C O N T R O L C O N T R O L l **oe PLAN PLAN PLANS 1-15 FIVE BASIC 1 . -
Page 503: Basic Conditions
SECTION MITL91 OS/91 1 o-096-21 2-NA Basic Conditions 4.08 Five “Basic Conditions” must be defined for each Control Plan. These basic conditions specify Allow or Deny rules according to the first digits dialed (after any absorbs). Basic Condition 1 (Allow/Deny First Digit 0) Basic Condition 1 specifies whether or not calls with “0”... - Page 504 SECTION MITL91 OW911 O-096-212-NA 4.15 Twenty-Range Tables. Each range in this type of table (Table Numbers 21 through 33) consists of ten S-digit numbers. A Range is defined as any group of entries with the first two digits the same (311, 312, 316 is considered one range, 312, 325 is considered two ranges).
- Page 505 SECTION MITL91 OW911 o-096-21 2-NA after a “1” will be denied unless the code appears in Table 21. As shown, several area codes have been entered. 4.20 Any entry in a Table can be “expanded” with another table. The table used to expand the entry can be of any type, so long as the table is not yet assigned.
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Page 506: N U M B E R I N G P L A N ( N O R T H A M E R I C A N )
SECT I ON MITL91 OW911 o-0 9 6 -2 1 2 -N A 5 . N U M B E R I N G P L A N ( N O R T H A M E R I C A N ) Almost every subscriber in the North American telephone 5 . - Page 507 (Figure 5-Z). 5.08 In the SX-lOO/SX-200 system there are provisions for denial on dialing the digits 1 and 0; that is, if the first digit dialed is a 1 or a 0, the toll-denied extension will be routed to the attendant or will receive reorder tone (Figure 5-3).
- Page 508 SECTION MITL9105/911 5.12 The following restrictions are desired for each user group with each Trunk Group: Trunk Groups 1 and 2 (local CO): User A: Completely allowed User B: Allow all calls in home area code (local and toll) Allow all calls to area codes 408, 209, 707 Deny all toll calls to other area codes Allow toll calls to 613-592-2122 Deny operator access...
- Page 509 SECTION MITL91 OS/91 1 O-096-21%NA CONTROL PLAN #l CONTROL PLAN #2 1. DENY NO EXCEPTIONS BASIC CONDITIONS: 2. ALLOW 3. DENY DENV NO EXCEPTIONS 4. ALLOW NO DENY DENV 5. DENY EXCEPTIONS A L L O W DENV EXCEPTIONS (SEE NOTE) N O T E : APPLV AN 800-ENTRV EXCEPTION TABLE WHERE IT WOULD ENABLE CO CODES (IN THE HOME AREA CODE) TO BE DENIED.
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Page 510: Programming Sequence
SECTION MITL9105/911 o-096-21 2-NA 5.14 At this point, the major paths taken in any trunk-dialing in- stance have been defined. The Control Plans needed must now be assigned and programmed. A different Control Plan is needed for each different allow/deny requirement of the. Levels of Restriction. Figure 5-4 shows a possible Control Plan assignment. - Page 511 SECTION MITL91 OS/91 1 O-096-21 2-NA tempting to program the system for Multi-Digit Toll Control. should be consulted when programming Extension COR. 6.04 The system is put in Standard Programming Mode following the procedure outlined in MITL9105/9110-096-210-NA. It should be noted that the Standard System Programming must include System Option 292 (Toll Control Enable).
- Page 512 SECTION MITL91 OS/91 1 O-096-212-NA may be assigned to a COR and the same Control Plan may be assigned to more than one Class of Restriction. Each defined Control Plan can be enabled to cause an unconditional denial of a call if a toll reversal is sensed. Note that the first digit of the Trunk Group “type”...
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Page 513: Functional Description
SECTION MITL91 OS/91 1 o-096-21 2-NA 6.13 During table manipulation, a display of dashes in the entry digits indicates the end of the table has been reached. This can happen when: Initially accessing a table for modification. The first entry will be displayed, which indicates the end of the table was reached before an entry was found. - Page 514 SECTION MITL91 OS/91 1 O-096-21 2-NA CONTROL PLAN: If this button is pressed, any one of the 15 Control Plans in the Toll Control may be examined or defined. If the system is in Toll Control Trunk Group Programming, the Control Plan button may be used to assign a Control Plan to each COR of the selected Trunk Group.
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Page 515: Error Codes
SECTION MITL9105/911 CONFIRM: This button is used in a number of circumstances to confirm a requested action, usually an action which destroys existing programmed information. LAMP TEST: The LED associated with the LAMP TEST button is flashing when in Extended Programming Mode. Pressing the LAMP TEST button, while the switches on the scanner card are set for programming (or dialing the maintenance security code) changes the operational mode of the console;... - Page 516 SECTION MITL9105/911 o-096-21 2-NA TABLE 8-1 CONFIRM CODES Error Applies to: Control Plan Mode An attempt was made to assign a table which is Table Mode currently assigned elsewhere. Pressing the CONFIRM button will deassign the table from wherever it was previously assigned to and assign it to the specified place.
- Page 517 SECTION MITL91 OS/91 1 O-096-21 Z-NA TABLE PROGRAMMING ERRORS Error Applies Meaning invalid button pressed. Consult MAP for correct All Modes procedure. System Option 292 may not be enabled. Trunk Group Mode Number is not within the range of the parameter being defined.
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Page 518: M U Lt I -Di Gi T T Oll Con T Rol Assi Gn M En T Ex Am Ples
o-0 9 6 -2 1 2 -N A 9 . M U LT I -DI GI T T OLL CON T ROL ASSI GN M EN T EX AM PLES G e n e r a l 9 . 0 1 This Part contains two examples of Multi-Digit Toll Control. - Page 519 SECT I ON MITL9105/911 o-0 9 6 -2 1 2 -N A U se r Group A: Allow all calls User Group B: Allow all calls in home area code (local and toll) Allow all toll calls to area codes 408, 209, 707 Deny all toll calls to other area codes Allow toll calls to 613-592-2122 Deny operator access...
- Page 520 T O L L C O N T R O L DIAL l-9 (BOO-ENTRY) 21-33 (Z&RANGE) BASIC 51-73 (4-ENTRY) C O N D DIAL OENY 1-15 T O L L R E V DIAL D E L E T E DELETE S E E (NOTE 2)
- Page 521 800-ENTRY EXCEPTION TABLE THIS TABLE LISTS ALL THE CODES THAT ARE ALLOWED 0 FROM BASIC CONDITION OR TABLE NUMBER C O N T R O L P L A N 1 THIS TABLE LISTS ALL THE CODES THAT ARE DENIED IF AN EXPANSION TABLE IS TO BE APPLIED TO THIS ENTRY DIAL...
- Page 522 EXTENSION TO ENTER EXTENSION PROGRAMMING PRESS DENY EQPT DIAL NUMBER DIAL BUSV c o s l - 3 0 LAMP LAMP NUMBER NUMBER DIAL CODE NUMBER l-200 OR DIAL COR CODE NAME T O L L DENY DIAL SEE tkITES 1-112 DIAL 161-256...
- Page 523 A L L O W AND 7) NOTE 6 NOTES: 1. EQUIPMENT NUMBERS 162-256 APPLY TO SX-200 ONLY. 4. TO REMOVE A TRUNK ASSIGNMENT: NOTE: TRUNK MUST FIRST BE REMOVED FROM TRUNK GROUP. 2. EVEN EQUIPMENT NUMBERS ONLY 3. TYPE 2 DIRECT INWARD SYSTEM ACCESS VNL 6.
- Page 524 T O L L ABSORB PLAN C O N T R O L DIAL DIAL REPEAT UNLOCK ABSORB ABSORB DIGITS DIGITS REPEAT UNLOCK ABSORB DIAL PLAN 1 OR 2 D E L E T E ABSORB PLAN NUMBER 1 ABSORB PLAN NUMBER 2 E N T E R NOT APPLICABLE IN THIS CASE...
- Page 525 20-RANGE EXCEPTION TABLE FROM BASIC CONDITION THIS TABLE LISTS ALL THE CODES THAT ARE ALLOWED ‘m OR TABLE NUMBER PLAN 1 THIS TABLE LISTS ALL THE CODES THAT ARE DENIED IF AN EXPANSION TABLE IS TO BE APPLIED TO THIS ENTRY DIAL P R E S S BEFORE DIALING EACH ENTRY...
- Page 526 FROM BASIC CONDITION THIS TABLE LISTS ALL THE CODES THAT ARE ALLOWED OR TABLE NUMBER C O N T R O L P L A N 1 THIS TABLE LISTS ALL THE CODES THAT ARE DENIED IF AN EXpANSlON TABLE IS TO BE APPLIED TO THIS ENTRY DIAL DISPLAY...
- Page 527 20-RANGE EXCEPTION TABLE FROM BASIC CONDITION THIS TABLE LISTS ALL THE CODES THAT ARE ALLOWED T O L L C O N T R O L OR TABLE NUMBER CONTROL PLAN THIS TABLE LISTS ALL THE CODES THAT ARE DENIED IF AN EXPANSION TABLE IS TO BE APPLIED TO THIS ENTRY DIAL...
- Page 528 FROM BASIC CONDITION THIS TABLE LISTS ALL THE CODES THAT ARE ALLOWED THIS TABLE LISTS ALL THE CODES THAT ARE DENIED OR TABLE NUMBER CONTROL PLAN IF AN EXPANSION TABLE IS TO BE APPLIED TO THIS ENTRY DIAL DISPLAY BEFORE DlALlNG EACH ENTRV TABLE P R E S S ENTRY...
- Page 530 SECT I ON MITL9105/911 CONTROL PLAN 1 FIRST DIGIT “0” DIGIT “1” DIGIT N(2-9) BEGINNING WITH TABLE 21 OCAL CO NNX ARGY AND TOLL AREAS N O MCEPTION NO EXCEPTION LISTED IN TABLE 21 TABLE TABLE Figure 9 -2 Cont rol Pla n 1 Page 35...
- Page 531 SECTION MITL9105/911 ALL CALLS CONTROL PLAN 3 Figure 9-6 Figure 9-3 Control Plan Assignment Page 36...
- Page 532 SECT I ON MITL9105/911 o-0 9 6 -2 1 2 -N A TRUNK GROUP CORs CONTROL PLAN 1 FIRST FIRST DIGIT “1” DIGIT N(Z-9)X l-409 EXPANSION l-209 TABLE l-707 ALLOW ALL CALLS BEGINNING WITH ALLOW ALL CALLS BEGINNING WITH 1613~592-2122 2122 TABLE EXPANSION TABLES ASSIGNED:...
- Page 533 SECTION MITL91 OS/91 1 o-096-21 2-NA FROM TRUNK GROUP COR FIRST FIRST DIGIT “0” DIGIT ‘1’ I - X N X EXCEPTIONS EXCEPTIONS EXCEPTIONS BASIC ALLOW/DENY CONDITIONS ALLOW - ALLOW AiL CODES EXCEPT N = ANY DIGIT 2 - 9 FOR EACH CALL ORIGINATION: THOSE LISTED IN THE X = ANY DIGIT 0 - 9.
- Page 534 SECTION MITL91 OW911 o-096-21 2-NA C O N T R O L P L A N 3 FIRST FIRST DIGIT “0” DIGIT “1” EXCEPTIONS BEGINNING WITH 9 EXPANSION TABLES ASSIGNED: ALLOW - ALLOW ALL CODES EXCEPT N = ANY DIGIT 2 - 0 EACH CALL ORIGINATION: THOSE LISTED IN THE X = ANY DIGIT 0 - 9.
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Page 536: Copyright Of Mitel Corporation 1984
General ......... . 29 Copyright of MITEL Corporation 1984 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation... - Page 537 SECTION MITL9105/911 o-096-21 3-NA LIST OF ILLUSTRATIONS TITLE PAGE FIGURE North American Numbering Plan ....Time Periods ....... . . 2 - 2 Operation .
- Page 538 Selection (ARS) feature, which is applicable to SX-lOO/SX-200 PABX when fitted with the Generic 217 software package. General descriptions of the SX-lOO/SX-200 system are contained in Section The foregoing section also contains a listing of applicable documents for these systems.
- Page 539 SECTION MITL91 OS/91 1 o-096-21 3-NA 2.04 The subscriber number may be any series of digits from 0000 to 9999. Once again there are assigned numbers such as 1212 and 1000 that are generally reserved for special services. Interchangeable Codes 2.05 The requirement for the total number of office codes within an area may require the use of office codes other than the NNX...
- Page 540 SECTION MITL9105/911 o-096-21 3-NA 3. ROUTING 3.01 The ARS feature is based upon the North American telephone numbering system. Using the information reviewed in Part 2 of this Section, one must consider trunking arrangements in the system. Obviously there. must be a proper ratio of trunks to extensions. This may be calculated by completing a traffic survey as per Section 3.02 These studies reveal trunk requirements within a system.
- Page 541 SECTION MITL91 OS/91 1 O-096-213-NA receive reorder tone or may be directed to Supervisor. If System ( -- Option 242 is not enabled, upon dialing feature code the CPU will consult its RAM memory as to the remaining digits dialed. The CPU will expect the remaining digits dialed to conform to the North American Numbering Plan.
- Page 542 SECTION MITL91 OS/91 1 O-0 9 6 -2 1 3 -N A 5. TABLES 5.01 This Part is a brief description of all Tables used in the ARS tables feature. Part 6 of this Section will detail these relate to each other. Tables 5.02 There are two types of tables available in the ARS feature:...
- Page 543 SECTION MITL9105/911 O-096213-NA due to the distribution of 800-Entry Tables to g-Entry Tables (Table [ 5-l). An analysis of the ARS requirements will reveal a ratio of 800-Entry Tables to g-Entry Tables and this ratio must be selected during Extended Programming by entering the number 800-Entry Tables.
- Page 544 SECTION MITL9105/9110-096-213-NA Trunk Groups may be assigned a preference of 1 to 4 per time period (schedule). The same Trunk Groups may be assigned different pref- erences in different time periods (Schedules). 5.08 For example, consider three Trunk Groups: Trunk Group 1 is composed of Tie trunks. Trunk Group 2 is composed of WATS trunks.
- Page 545 USER DIALS ARE4 CODE/ OFFICE CODE NUMBER CODE TABLE AREA CODE FOUND TD BE ONLY IN AREA CODE TABLE, AREA/OFFICE CODE IS IN A CODE TABLE, PARAGRAPH 5.05. 5 0 4 . SVSTEM SYSTEM SELECTS SELECTS ROUTE TABLE ROUTE TABLE F R O M FROM AREA/ AREA CODE...
- Page 546 SECTION MITL9105/9110-096-213-NA THE AREA CODE TABLE (613) GOES TO ROUTE TABLE 15. UNDER OFFICE CODE TABLE 1 THE FOLLOWING MAY BE PROGRAMMED: AREA CODE -ROUTE TABLE - OFFICE CODE Figure 5-2 Service Codes The programmer has full flexibility in how to program the ser- 5.12 vice codes routes, as with any other local call.
- Page 547 This Part will outline four specific examples. Each case will assume digits are dialed from an extension at a system (SX-lOO/SX-200) and listed as 592-2122. Each Trunk Group used with- in a particular Route Table may require digit insertion and/or deletion to obtain the proper route.
- Page 548 SECT I ON MITL9105/911 An important point to note in the route selection procedure is that the various access codes for the trunks available at the customer’s system (i.e., “82”,“84”,“92”, etc.) are not required when using the ARS feature. A Trunk Group is automatically selected according to the Area and/or Office code dialed by the customer.
- Page 549 SECTION MITL91 OS/91 lo-096-213-NA M l2 Figure 6-l ARS Routing Architecture Page 12...
- Page 550 SECTION MITL9105/9110-096-213-NA Figure 6-2 Area Routing Example Page 13...
- Page 551 SECTION MITL91 OS/91 1 o-096-21 3-NA ROU T E TABLE O T H E R O T H E R T A B L E 5 T R U N K R O U T I N G 5 N O T E GROWS Rl.
- Page 552 SECT I ON MITL9105/911 o-0 9 6 -2 1 3 -N A T A B L E 6 -1 ROUTE TABLE SCHEDULE T i m e S c h e d u l e PRIME HOURS SECONDARY HOURS OFF HOURS (A) BASIC ROUTE DETAILS T i m e S c h e d u l e R2 = WATS (Measured Time)
- Page 553 Notes: 1. Digits in DIGITS DELETED column are the NUMBER of digits to be selected. 2. Digits in DIGITS ADDED column are ACTUAL digits to be added. 7. PROGRAMMING General Programming the SX-lOO/SX-200 system for the ARS feature 7.01 consists of the following main procedures: Multi-Digit...
- Page 554 SECTION 7.02 There are a number of System Options, COS Options and Fea- ture Access Codes which are directly applicable to the Auto- Selection feature. These are as follows: System Option 238, Automatic Route Selection Enable. This System Option must be set to make the ARS feature valid. System Option 242, ARS: Enable interchangeable Office Codes.
- Page 555 SECTION MITL9105/9110-096-213-NA COS Option 116, ARS Limited Access. This Option, when en- (I’- caller’s COS. COS Option 118, ARS Most Expensive Route Warning Tone. This Option, when enabled, provides an audible tone indication to the SUPERSET 3 set and standard telephones and a visual note (EXPENSIVE ROUTE) to the SUPERSET 4 users when the last ARS route is used.
- Page 556 SECTION MITL9105/911 O-096-213-NA EXTENDED PROGRAMMING (LAMP TEST LED FLASHING) SPEED LAMP T E S T DENY T R U N K ABSiS;” C%NzNOL E Q P T A C C E S S N U M B E R TOLL REV GROUP NUMBER NUMBER REDlAL BASIC DISPLAY ABSORB ABSORB CONFIRM...
- Page 557 SECTION MITL9105/911 O-096-213-NA Speed Call Automatic Route Selection The SUPERSETTM set. These submodes are entered by pressing the appropriate console buttons as annotated on the Extended Programming Overlays (Figure 7-l). Note that the SUPERSET sets require a separate overlay. 7.07 The data annotated on the Installation Forms are entered into the system while it is in the Extended Programming Mode.
- Page 558 CONFIGURATION CHARACTERISTICS FORM ARS 1 TABLE ARS 1 - 1 ENTRY CODE TABLE T A B L E N;MEE;R; TABLE RANGE T A B L E S NOTE 1: AN 800 ENTRY TABLE WILL BE IOENTIFIEO BY A PERIOD AFTER THE TABLE NUMBER (IN THE DESTINATION DISPLAY) DURING EXTENDED PROGRAMMING...
- Page 559 CODE TABLE QUANTITY SELECTION F O R M A R S - 2 THE SYSTEM MUST BE IN EXTENDED PROGRAMMING MODE - LAMP TEST LED FLASHING 1. PRESS SELECTS ARS MODE 2. PRESS PREPARES FOR INPUT OF TABLE QUANTITY DATA 3 .
- Page 560 AREA CODE TABLE PROGRAMMING FORM ARS - : A R S PRESS NOTE 2 D I A L NOTE 2 NOTE 2 1 1-15 1-15 D E L E T E 1. TO VIEW AN ENTRY N O T E : AREA CODE DIGITS NOT ENTERED ARE AUTOMATICALLY IN ROUTE TABLE 2.
- Page 561 AREA CODE/ OFFICE CODE PROGRAMMING FORM ARS 4A PRESS PRESS PRESS PRESS AREA DIAL DIAL DIAL DIAL DIAL CODE CODES CODES CODES CODES CODES CODES 3 DIGIT TABLE 3 DIGIT DIAL CODES NUMBER DELETE NOTE I: CODE TABLE NUMBERS ARE DETERMINED FROM FORM AHS-...
- Page 562 AREA CODE/OFFICE CODE PROGRAMMING FORM ARS 4B FOR LOCAL AREA COOE TO OELETE, ADD OR VIEW FOR ARS 4A TO VIEW OFFICE TO VIEW OFFICE CODE ENTRIES...
- Page 563 MODIFY DIGITS PROGRAMMING FORM A R S PRESS MODIFY DIGITS o r ~ICITS ACCESS CODES TO TANDEM SWITCHING EQUIPMENT) E ADDED I *7 rll‘ r lll’ l F~ I 1 1 1 0 1 1 4 1 ACTUAL DIGITS TO BE F R O M S h4 D R P R I N T O U T...
- Page 564 ROUTE TABLE PROGRAMMING FORM ARS-6 (1 OF 2, PRESS SCHEDULE CHOICES PRESS PRESS PRESS PRESS PRESS PRESS PRESS PRESS ROUTE MODIFY ROUTE SCHED ROUTE ENTER TABLE DIGITS NUMBER NUMBER D I A L D I A L D I A L DIAL 4 D I A L D I A L...
- Page 565 ROUTE TABLE PROGRAMMING FORM ARS-6 (2 OF 2) 1. TO DELETE A ROUTE TABLE 5. TO VIEW ROUTE CHOICES IN A SCHEDULE PRESS PRESS 2. TO DELETE A ROUTE NUMBER BEING DISPLAYED 6. TO VIEW SCHEDULES IN A ROUTE CHOICE: DELETE PRESS PRESS...
- Page 566 SECTION MITL9105/911 o-096-21 3-NA 9. EXAMPLE PRINTOUT General This Part contains an example printout (Figure 9-1) of the ARS programming shown in 8. This printout may be obtained Part after: Connecting a printer to the RS-232. Dialing 555 + 9 + 6 from the console (where 555 is assumed to be the maintenance function code).
- Page 567 SECTION MITL9105/911 o-096-21 3-NA FIGURE 9-l ARS PRINTOUT EXAMPLE AUTOMATIC ROUTE SELECTION TABLE QUANTITY LOCAL AREA CODE AREA CODE TABLE AREA CODE (ROUTE TABLE) 206-15 204-15 205-15 207-15 208-15 209-15 200-15 201-15 202-15 203-15 213-15 214-15 215-15 217-15 218-15 219-15 210-15 211-15 212-15...
- Page 568 SECTION MITL91 OS/91 1 o-096-21 3-NA FIGURE 9-l ARS PRINTOUT EXAMPLE (CONT’D) ROUTE TABLES T B L R T E T K . MOD. SCH A SCH B SCH C CHOICE RTE CHOICE RTE CHOICE RTE 0 0 - 2 4 oo-oo 0 8 - 1 8 18-23...
- Page 569 SECTION MITL91 OS/91 1 o-096-21 3-NA FIGURE 9-l ARS PRINTOUT EXAMPLE (CONT’D) ROUTE TABLES T B L R T E T K . M O D . S C H A SCH B SCH C CHOICE RTE CHOICE RTE CHOICE RTE oo-oo oo-oo oo-oo...
- Page 570 Saved Number Redial ....... Copyright of MITEL Corporation 1984 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation...
- Page 571 SECTION MITL9105/911 O-096-220-NA CONTENTS (CONT’D) P A G E ‘: 5. DISPLAY OF SPEED CALL NUMBERS ....17 ....... . 6.
- Page 572 SECTION MITL91 OW911 O-096-220-NA 1. GENERAL Speed Call is a feature of the SX-lOO/SX-200 PABX when fitted 1 .Ol with Generic 217 software. This feature allows the use of common-use speed call tables by the PABX attendant and by selected stations, and of personal tables by selected stations.
- Page 573 SECTION MITL91 OS/91 1 O-096-220-NA followed by the speed call entry access number assigned for that : speed call number. 2.02 The foregoing overview is discussed in detail in the following paragraphs. In addition, a simplified typical system is discussed in paragraph 2.16, to which reference may be made while reading the following paragraphs.
- Page 574 SECTION MITL9105/91 lo-096-220-NA been assigned the attribute “confidential”. Numbers may be set as confidential at the time the number is entered. Once set, the number cannot be changed or re-entered unless System Option 288 has been set, and cannot be displayed unless System Option 289 has been set. Personal Tables 2.08 In contrast to common-use tables, a personal table is one...
- Page 575 SECTION MITL91 OS/91 1 O-096-220-NA TABLE 2-l SPEED CALL ACCESS NUMBERS COMMON-USE TABLES Speed Call Entry Tabk Speed Call Entry Table Access Number Range Number Access Number Range Number 10-14 55-59 15-19 60-64 20-24 65-69 25-29 70-74 75-79 30-34 80-84 35-39 40-44 85-89...
- Page 576 CLASSES EXAMPLE c o s SPEED CALL OPTIONS ACCESS NUMBERS TABLES 15-19 TABLES 1-12 AVAILABLE FOR COMMON OR PERSONAL USE 25-27 30-34 20-22 TABLES l-18 AVAILABLE FOR PERSONAL USE ANI 10-14 FOR PERSONAL USE 0NL.V 10-14...
- Page 577 SECTION MITL9105/911 Saved Number Redial 2.15 A saved number redial facility can exist only for a personal table user. This attribute can only be added when programming, and can only be used with a DTMF telephone. It is always held by the last access number of the personal table.
- Page 578 SECTION MITL9105/91 2.18 The assignment of speed call entry access numbers shown Figure 2-l emphasizes the following points: Some tables may not require the maximum range of speed call entry access numbers (e.g., that for Table 4 shows on!y three access numbers: 25, 26 and 27).
- Page 579 SECTION MITLSI 05/W 1 O-096220-NA TABLE 2-3 SPEED CALL OPERATING CHARACTERISTICS (See Figure 2-l for which the following characteristics apply.) Characteristics Speed Call Speed Call Number Table Entry Access Number Number 1 and 2 10-14; 15-19 Extension 201 is a member of Class of Service 1 with speed call access to Tables 1 and 2.
- Page 580 SECTION MITL9105/911 O-096-220-NA 3. PROGRAMMING General Programming the SX-lOO/SX-200 PABX for the Speed Call fea- 3.01 ture consists of the following steps: Complete the Installation Forms (in Volume 3) with respect to Speed Call. Examples showing typical entries are shown at the back of this practice.
- Page 581 SECTION MITL9105/911 (paragraph 3.13). Example entries, again based on Figure Z-l, are i shown at the back of this Practice. Standard Programming 3.05 The -data entered on Forms SC-l and SC-Z is used to program the Speed Call Feature, as described in the following para- graphs.
- Page 582 SECTION MITL9105/911 EXTENDED PROGRAMMING OVERLAV (LAMP TEST LED FLASHING) TRUNK ABSORB COpNz TABLE EQPT. NUMBER NUMBER REDIAL BASIC DISPLAV ABSORB ABS4Xi6 DELETE NEXT Figure 3-1 Programming Console Overlay 3.11 While in the Extended Programming Mode, the personal tables are programmed by using the information which had been pre- viously recorded on Form SC-2 An example of entries made in Form SC-2 which shows the programming procedure can be found at the back of this Practice.
- Page 583 SECTION MITL9105/911 O-096-220-NA 3.14 Each Speed Call Number Record card is inscribed by the in- staller with regard to the following particulars: The COS numbers to indicate the group of stations (Class of Service) which will access the common-use table. The speed call feature access code.
- Page 584 SECTION MITL91 OS/91 lo-096-220-NA LISTING YOUR SPEED CALL NUMBERS Extension Number: Essential data for your use is entered at the right by the installer. Use only the ranges of checked Entry Feature Access Code: Access numbers. On the following tables, write in the first of your Entry Access numbers followed by your first telephone number.
- Page 585 SECTION MITL9105/911 Defining Personal Numbers 4.04 The dialing sequence for a station to define a personal speed call number is shown in Table 4-l. During Step 4, special key sequences may be entered as required. These key sequences may be entered to provide the following facilities: Key Sequence “*l”.
- Page 586 SECTION MITL9105/911 O-096-22&NA TABLE 4-l DEFINING PERSONAL TABLE NUMBERS Action Remarks Step handset. Listen for dial tone. Lift Dial Speed Call Reorder tone is returned if System Option 287 Speed Call Enable is not set. Access Code. Dial 6. Dial Speed Call A short tone burst is heard indicating that the Entry Access Number.
- Page 587 SECTION MITL91 OS/91 1 O-096-220-NA TABLE 4-2 DEFINING COMMON-USE TABLE NUMBERS Action Remarks Step Dial Speed Call Reorder tone is returned if System Option Access Code. 287 is not set. Dial 0. Dial Speed Call 1. Reorder tone is returned if System Option Entry Access 288 is not set, or Number.
- Page 588 SECTION MiTL91 OW911 O-096-ZZO-NA Note: If the number dialed exceeds the remaining allowable digit capacity of the table (total 56 digits), no dial tone is heard and no trunk digits are stored. 4.13 Dial tone may not be returned after the foregoing procedure because a pause of longer duration than the interdigit time-out (10 s) before the * digit, causes the * digit to be ignored.
- Page 589 SECTION MITL9105/911 O-096-220-NA DISPLAYED DIGITS OPERATION THE FOLLOWING SEQUENCE IS DIALED: NUMBER 1. DlAL 78 2. DIAL # 3. DIAL 70 A T T I N T R C L D I D M A N 4 . DlAL # (OR ANY OTHER S O U R C E RESULT...
- Page 590 6. SPEED CALL USAGE General The stations use the same procedure as the attendant to call 6.01 numbers. This procedure is: Dial Speed Call Access Code. Dial Speed Call Entry Access Number. Dial manual digits, if required (paragraph 4.05). The system starts dialing whenever the required number of digits is en- tered.
- Page 591 SECTION MITL9105/911 O-096-ZZO-NA TABLE 6-l SPEED CALL NUMBER OUTPULSING Remarks Step Event Caller dials Speed Call Manually dialed digits are inserted immediately after dialing the Speed Call Access Code, followed by Speed Call Entry Entry Access Number. When outpulsed (Step Access Number, and 4) they are automatically inserted in the manually dialed digits (if...
- Page 592 SECTION MITL91 OS/91 lo-096~220~NA 6.07 If it is required to delete a saved number for any reason, perform the following procedure: Lift handset and listen for dial tone. Dial Speed Call Feature access code. (c) Dial “0”. Dial the Saved Number Entry Access number. (e) Go on-hook Toll Restriction/Toll Control 6.08...
- Page 593 SECTION MITL91 OS/91 lo-096-220-NA TABLE 7-1 ATTENDANT SETUP OF ECF Remarks Action Step Where *ll is the attendant function code and Dial *l lnnn. nnn is the extension number to have its calls forwarded. a - Call Forwarding - Busy Dial an assigned b - Call Forwarding - Don’t Answer Call Forwarding Access...
- Page 594 SECTION MITL91 OS/91 1 O-096-220-NA T A B L E 7 -3 A c t i o n R e m a r k s Step Dial *x1 1 nnn. Where *ll is the attendant function code and nnn is extension number to be checked. Check extension.
- Page 596 SPEED CALL TABLE ALLOCATIONS F O R M S C - l ENTRY ACCESS C L A S S O F SE’)\“= NUMBERS TABLE EQPT NUMBER NUMBER PERSONAL 15-19 20-24 30-34 40-44 45-49 50-54 55-59 60-64 65-69 80-84 85-89 90-94 95-99 .
- Page 597 PERSONAL TABLE PROGRAMMING FORM SC-2 (SYSTEM MUST BE IN EXTENDED PROGRAMMING MODE) PRESS CALL NOTES 1. USE THE ENTRIES MADE ON FORM SC- 1 FOR THE PERSONAL TABLES SY TRANSCR T O TllSlR IIBSPfCTIVF. COI.IJMNS A G A I N S T THE RAW fA”t r NUMIIC”S SEOUENT PROGtlAMlNO SEE NOTES S kg.
- Page 598 SPEED CALL NUMBER RECOW,, FORM SC-3 (Sheet 1 of 4) SPEED CALL FEATURE CODE ..(CONFIDENTIAL WHEN COMPLETED) S P E E D C A L L N U M B E R Special sequences can be entered at any point in the telephone number listing: (EXCEPT l 5.
- Page 600 Buttons - ARS Extended Programming Mode ... . Buttons - SUPERSETTM Extended Programming Mode ..36 Copyright of MITEL Corporation 1984 TM - Trademark of MITEL Corporation @Registered Trademark of MITEL Corporation...