ViewSonic IFP50-5 Series User Manual
ViewSonic IFP50-5 Series User Manual

ViewSonic IFP50-5 Series User Manual

Commercial touch display
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IFP50-5 Series
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
P/N: IFP5550-5 | IFP6550-5 | IFP7550-5 | IFP8650-5 |IFP5550-5A | IFP6550-5A | IFP7550-5A | IFP8650-5A
corner of our website.
Model No. VS19315 | VS17223 | VS19283 | VS19284

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Summary of Contents for ViewSonic IFP50-5 Series

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3 Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4: Safety Precautions

    • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction .............. 10 Package Contents ....................10 Wall Mount Kit Specifications (VESA) ..............11 IFP5550-5 ......................11 IFP6550-5 ......................12 IFP7550-5 ......................13 IFP8650-5 ......................14 Product Overview ....................15 IFP5550-5 ......................15 IFP6550-5 ......................16 IFP7550-5 ......................17 IFP8650-5 ......................
  • Page 6 Using Your ViewBoard ..........32 Powering On/Off your ViewBoard ................32 Initial Launch Setup ....................33 vLauncher - Customizable Welcome Screen............35 vLauncher Message ....................35 Applications ......................36 Toolbar .........................38 On-Screen Display (OSD) Menu ................44 General Settings ....................45 Input Settings ......................46 Settings - HDMI &...
  • Page 7 Embedded Applications and Settings ......86 Air Class ........................86 Voter ........................88 Judge ........................90 Responder ......................92 Selector ......................... 93 Grouping........................ 94 Message ........................ 94 Manager ........................ 94 Exit ......................... 94 myViewBoard Display ...................95 myViewBoard Live ....................96 myViewBoard Manager ..................97 myViewBoard Record ...................98 myViewBoard Whiteboard ...................99 ViewBoard Cast ....................102...
  • Page 8 RS-232 Protocol ............112 Description ......................112 RS-232 Hardware Specification ................112 LAN Hardware Specification ................113 RS232 Communication Setting ................113 LAN Communication Setting ................113 Command Message Reference ................113 Protocol ......................114 Set-Function Listing ..................... 114 Get-Function Listing .................... 120 Remote Control Pass-through Mode ..............
  • Page 9 Regulatory and Service Information ......137 Compliance Information ..................137 FCC Compliance Statement ................. 137 Industry Canada Statement ................. 137 CE Conformity for European Countries ............... 137 Declaration of RoHS2 Compliance............... 138 ENERGY STAR Statement ..................139 Indian Restriction of Hazardous Substances ............139 Product Disposal at End of Product Life ..............
  • Page 10: Introduction

    IFP50-5 Series IFP50-5 Series VS19315|VS17223|VS19283|VS18284 VS19315|VS17223|VS19283|VS18284 Compliance Statement ViewBoard series Compliance Statement ViewBoard series IFP50-5 Series IFP50-5 Series VS19315|VS17223|VS19283|VS18284 VS19315|VS17223|VS19283|VS18284 Compliance Statement ViewBoard series Compliance Statement ViewBoard series Compliance Statement IFP50-5 Series VS19315|VS17223|VS19283|VS18284 ViewBoard series Compliance Statement IFP50-5 Series VS19315|VS17223|VS19283|VS18284 ViewBoard series 적합성...
  • Page 11: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. IFP5550-5 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP5550-5 - 55”...
  • Page 12 IFP6550-5 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP6550-5 - 65” 600 x 400 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 13: Ifp6550-5

    IFP7550-5 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP7550-5 - 75” 800 x 400 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 14: Ifp7550-5

    IFP8650-5 Model VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP8650-5 - 86” 800 x 600 mm M8 x 25 mm NOTE:  Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
  • Page 15: Ifp5550-5

    Product Overview IFP5550-5 Front Panel Control Panel and Front I/O Rear Panel...
  • Page 16: Product Overview

    IFP6550-5 Front Panel Control Panel and Front I/O Rear Panel...
  • Page 17: Ifp6550-5

    IFP7550-5 Front Panel Control Panel and Front I/O Rear Panel...
  • Page 18: Ifp7550-5

    IFP8650-5 Front Panel Control Panel and Front I/O Rear Panel...
  • Page 19: Ifp8650-5

    Control Panel and Front I/O Number Item Description Ambient light sensor Remote control receiver • Press to turn on the device • Press to turn off/on the display backlight only • Press and hold to turn off the device Go to the Home screen Return to the previous screen •...
  • Page 20: I/O Panel

    I/O Panel RS232 AUDIO OUT HDMI OUT SPDIF Number Item Description Touch signal output to external PC TOUCH 1 NOTE: Pairs with HDMI 1 and 2. • High definition input • Connect to a PC with HDMI output, set-top box, or HDMI 1/2/3 other video device NOTE: HDMI 1/2/3 supports HDMI CEC.
  • Page 21: Remote Control

    Remote Control SLEEP DISPLAY P.MODE FREEZE ALT+TAB ALT+F4 -/-- INPUT ASPECT MENU DESKTOP D.MENU D.TITLE START ENTER D.USB D.SETUP ESC/EXIT BACK CH.+ VOL+ PGUP SPACE CH.- VOL - PGDN...
  • Page 22 Number Item Description Power on/off Mute/Unmute SLEEP Sleep Mode For Non-Android sources; display current input source DISPLAY information P.MODE Blank Screen FREEZE Freeze Screen Numeric input buttons ALT+TAB Slot-in computer space bar Alt+Tab -/-- ALT+F4 Slot-in computer, close program window INPUT Input source selection ASPECT...
  • Page 23 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 24 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 8 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...
  • Page 25: Using Gestures

    Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects.
  • Page 26 Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
  • Page 27: Making Connections

    Making Connections Connecting External Devices and Touch Connection Type C Cable Type C USB Cable TOUCH HDMI Cable Computer HDMI Your external device(s) can be connected in any of the following configurations: Type C Connection To connect via Type C: Connect a Type C cable from your external device to the Type C port on the ViewBoard.
  • Page 28: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.
  • Page 29: Usb And Networking Connections

    USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into a USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into a LAN port.
  • Page 30: Media Player Connection

    Media Player Connection HDMI IN HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI IN port on your ViewBoard and peripheral device. Plug in the power cord of your ViewBoard, and turn on the power supply switch. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
  • Page 31: Spdif Connection

    SPDIF Connection Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.
  • Page 32: Video Output Connection

    Video Output Connection HDMI Cable HDMI OUT Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
  • Page 33: Using Your Viewboard

    Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The AC Power input and switch are located at the bottom of the unit. 2.
  • Page 34: Initial Launch Setup

    Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language. 2. Setup and verify your LAN connection.
  • Page 35 3. Select your Time Zone to set the Date and Time. 4. Select your preferred System Mode. 5. Accept or Decline the Privacy and Copyright Protection Terms.
  • Page 36: Vlauncher - Customizable Welcome Screen

    vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them. Additionally, a password can be set by tapping on Set Password.
  • Page 37: Applications

    Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow. To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon.
  • Page 38 To remove an application shortcut, tap, hold, and drag the icon down.
  • Page 39: Toolbar

    Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE:  The default toolbar setting is to be available for all input sources; however, users can go to: Settings >...
  • Page 40 Description Icon Return to the previous operation screen. NOTE: Only for the Embedded Player source. Back Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. Apps Launch the whiteboarding software.
  • Page 41 Description Icon Access the pen, highlighter, clear, and save options. Highlighter Eraser Undo Redo Clean Save Exit Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE: The default pen setting supports up to 10-point writing. Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink.
  • Page 42 Description Icon View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Air Class Screen Capture Hide/Unhide Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in Zoom out Full Screen...
  • Page 43 Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. More Timer Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset.
  • Page 44 Description Icon Air Class Interactive teaching tool for classroom usage. Screen Capture Take a screenshot of the current screen. More Hide/Unhide Hide or unhide the Toolbar trigger icons. Access the General Settings. Settings...
  • Page 45: On-Screen Display (Osd) Menu

    On-Screen Display (OSD) Menu Access General Settings and Input Settings through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. SLEEP DISPLAY P.MODE FREEZE Option 2 Press the INPUT button on the remote control. ALT+TAB ALT+F4 -/--...
  • Page 46: General Settings

    General Settings To adjust the Backlight and enable/disable Auto Brightness and Eye Care: Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. Drag the brightness slider directly to adjust the backlight value, and/or touch On or Off to enable/disable the function.
  • Page 47: Input Settings

    Input Settings To select an Input Source: Press INPUT on the remote control, press the setting button on the front setting icon from the toolbar to display the Input Settings panel, or press the menu. Press to select the input source you want. q/p/t/u NOTE: ...
  • Page 48: Settings - Hdmi & Type C Input Source

    Settings - HDMI & Type C Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, and Display. Audio Settings 1.
  • Page 49: Screen Settings

    Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.
  • Page 50: Display Settings

    Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing ENTER to adjust the option.
  • Page 51: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE:  To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) •...
  • Page 52 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (3) Move the eyes to look (2) Move the eyes le and head upright.
  • Page 53: Settings - Embedded Player

    Settings - Embedded Player When the ViewBoard is in the Embedded Player input source, press MENU on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu. Network &...
  • Page 54 Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card info.
  • Page 55 Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well. • Tap Advanced to view Network card info and toggle Network auto reconnect.
  • Page 56 Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password.
  • Page 57 Bluetooth Manage connections, set the device name and discoverability. • Tap the toggle button to turn Bluetooth On or Off. Once On, users can select a listed device to pair and connect to, rename their device, remove a device, or receive files.
  • Page 58 Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name.
  • Page 59 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.
  • Page 60: Share

    Share SAMBA The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. Go to: Settings > Share > SAMBA. 2. Tap the toggle button to enable the SAMBA Service, then set a password if needed.
  • Page 61 5. Key in the user name and password, then select OK (if applicable). 6. After a successful log in, the ViewBoard files will be available.
  • Page 62: Display

    Display Adjust the Wallpaper, Theme, Display ID, Protection, and HDMI Out settings.
  • Page 63 Wallpaper Users can change their wallpaper with default images (both still and live), or use their own by tapping My Photo and selecting the image file.
  • Page 64 Protection Toggle HDCP & Copyright and set a Password for Screen Lock. • To set up a password for screen lock, tap Set Password and enter the desired password.
  • Page 65 HDMI Out Adjust the HDMI Out Resolution setting, enable video output, and mute/unmute the display speaker when connected via HDMI Out. NOTE:  The disable ViewBoard speakers option box is unchecked by default.
  • Page 66: Preference

    Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot Mode & Advanced, Start up & Shut down, and Toolbar settings.
  • Page 67 Touch Adjust Touch Settings and toggle Touch Sounds and Windows Ink On/Off. Language Adjust and choose the preferred language from the available languages.
  • Page 68 Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings.
  • Page 69 Date & Time Set the system time and format. Item Description Automatic Date & When enabled, the ViewBoard will automatically synchronize Time the date and time via the Internet. Time Zone Select the appropriate time zone. Choose from 12-hour or 24-hour time format. Simply toggle 24- Time Format hour format On/Off.
  • Page 70 Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. The system will automatically reboot, and then the Disable Embedded OS Embedded OS will not appear.
  • Page 71 Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Description Startup Input Adjust the Startup Input preference. Display Setting when Decide what happens to the display when there is no signal for No Signal HDMI, PC, or VGA sources.
  • Page 72 Item Description Black Screen After When enabled, the ViewBoard will turn off the backlight Startup automatically after booting up. Time Switch When enabled, the ViewBoard will turn off without any reminder after the scheduled off time. Power Off Reminder Schedule Schedule a Boot and Shut off time.
  • Page 73: Input Source

    Input Source Adjust the input source names and settings, as well as the side toolbar settings.
  • Page 74 Rename Input Source Set labels for each input source that will be easily recognized when displayed.
  • Page 75 Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description Wake up by Active The screen will turn on automatically after plugging in an Source HDMI cable when the screen is off. When enabled, if the current source does not have a signal, Signal Auto Search the ViewBoard will automatically search for an input source.
  • Page 76: App

    The user can view application information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE:  • Pre-loaded apps cannot be uninstalled. • Not all apps support the move to USB storage feature. • Not all apps support Clear Defaults.
  • Page 77 View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application.
  • Page 78 • Selecting All, Download, or USB storage will list all installed applications. • Tapping on any application will display further information and options.
  • Page 79: System

    System View and adjust Clone to USB, Display ID, Security, System Update, and About device settings.
  • Page 80 Clone to USB Copy settings to an external USB drive.
  • Page 81 Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE:  The Display ID is for RS-232 users, and the range is 01~99.
  • Page 82 Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates.
  • Page 83 • Selecting Clear Credentials will remove all manually installed credentials. NOTE:  Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates. • Tapping on a credential will provide more detailed information.
  • Page 84 • Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE:  Applications from unknown sources may not be compatible or work properly.
  • Page 85 System Update The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Description When the display is off, the system will automatically check for a new version. If a new version is found, the system will Auto Update automatically update.
  • Page 86 About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses.
  • Page 87: Embedded Applications And Settings

    Embedded Applications and Settings Air Class Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used. Network Information •...
  • Page 88 To launch Air Class: 1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon. 2. Select Enter the class. 3. Choose from the available interactive functions at the bottom of the screen. Item Description Voter...
  • Page 89: Voter

    Voter 1. Select the Single choice or Multiple choice icon to choose the preferred answer type. 2. Tap BEGIN VOTING to let the Participants start. 3. After the Participants are finished and press OK, the ViewBoard will show the Participant‘s name on screen. 4.
  • Page 90 6. Choose the right answer to show the correct rate. 7. Click the Explain icon ( ) to further analyze the topic.
  • Page 91: Judge

    Judge 1. Tap BEGIN VOTING to let the Participants start a True/False questionnaire. 2. After the Participants are finished and press OK, the ViewBoard will show the Participant‘s name on screen. 3. Tap FINISH VOTING to close the quiz. 4. Then the Participants’ “Answer Statistics” will be displayed.
  • Page 92 5. Choose the right answer to show the correct rate. 6. Click the Explain icon ( ) to further analyze the topic.
  • Page 93: Responder

    Responder Participants race to select their answer and tap OK to submit their answer.
  • Page 94: Selector

    Selector 1. Select the “Selector’ icon. 2. Set the number of Participants to be selected. NOTE:  The number of Participants that can be selected will be based on the total number of Participants. 3. Tap START to start the random selection. 4.
  • Page 95: Grouping

    Grouping Select the icon to assign Participants to groups. Message To allow messaging: 1. Tap the “Message” icon to enable the function. 2. Participants select Message to change to the message interface. 3. Participants key in their message then select SEND. 4.
  • Page 96: Myviewboard Display

    myViewBoard Display Wirelessly mirror screens to a larger display. To share a screen to a ViewBoard with myViewBoard Display: 1. Open myViewBoard Display on the ViewBoard you want to share your screen to. 2. On the device you want to share the screen from, go to: https://myviewboard.
  • Page 97: Myviewboard Live

    myViewBoard Live Stream whiteboarding sessions. A Stream URL and a Stream Key are needed to begin live streaming. The Stream URL is automatically shown after selecting the streaming service in myViewBoard Live. NOTE:  The Stream Key will come from the streaming service chosen. On myViewBoard Live: 1.
  • Page 98: Myviewboard Manager

    Manager Remotely manage multiple installations of ViewSonic devices. Once devices are set up and have myViewBoard Manager installed, they can be added to the entity and managed remotely from the Manager web application. NOTE:  Only available to Entity Admins from myviewboard.com after signing in.
  • Page 99: Myviewboard Record

    myViewBoard Record Capture everything that is displayed on screen in a video format. To launch the screen recording application: 1. Select the myViewBoard Record icon in the application drawer. 2. Select the preferred recording configurations. 3. Tap the check mark and a three (3) second countdown will begin. Screen recording will begin immediately after the countdown.
  • Page 100: Myviewboard Whiteboard

    myViewBoard Whiteboard A digital whiteboarding application. NOTE:  To learn more about myViewBoard Whiteboard, visit: https://wiki. myviewboard.com/Whiteboard_for_Android. Floating Toolbar Item Description Move Move the Floating Toolbar. Present Mode Switch between presentation and preparation modes. Paste from Insert the current clipboard content onto the canvas. Clipboard Go to the previous page (if the canvas has multiple Previous Page...
  • Page 101 Main Toolbar Item Description Screen Screenshot, video, and audio recording. Capture Select and hold to move the toolbar to the left side, right Move side, or bottom of the screen. File Open, save, export, and print whiteboard files. Import resources (image, video, audio, etc.) to the Magic Box whiteboard.
  • Page 102 Background Management Item Description Sign In Sign in to a myViewBoard account. Background Change the canvas background. Management FollowMe Display custom images uploaded to a cloud storage Setting account. Color Palette Choose from solid or gradient colors as the background. Choose backgrounds that come pre-installed with Pre-installed Whiteboard.
  • Page 103: Viewboard Cast

    ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver application, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/ Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.
  • Page 104: Cast Sender From Windows-Based, Macbook, And Chrome Devices

    Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3.
  • Page 105: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google Play Store or the Apple Store.
  • Page 106: Cast Out From A Mobile Device That Supports Annotation

    Cast Out from a Mobile Device that Supports Annotation Item Description Toggle Hide or display the toolbar. Home Return to the Home interface. Return Return to the previous operation interface. Folder View or open the mobile device’s internal file. Screen Share the screen.
  • Page 107: Other Default Applications

    Other Default Applications Chromium Web browser for surfing the Internet.
  • Page 108: Folders

    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Exit Exit Folders Sort Sort the files Thumbnail Display files by thumbnail view List Display files by list view Select Select a file Add folder Add a folder Copy Copy a file Paste...
  • Page 109 3. File Type Menu Item Description All types Office files Images stored by myViewBoard, Side Tool Note Bar, and remote control Screen Capture button. Picture Image files Media Audio and Video files 4. File Information Preview the file, show the file’s name, size, resolution, and creation date. 5.
  • Page 110: Officesuite

    OfficeSuite Create, edit, and view Documents, Spreadsheets, Presentations, and PDFs.
  • Page 111 Screen Lock Set a screen lock password and enable screen lock. NOTE:  If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Display > Password for screen lock, or select the Screen Lock icon in the applications list.
  • Page 112: Vsweeper

    vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs.
  • Page 113: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...
  • Page 114: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...
  • Page 115: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 116 Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x30 0x34 0x2B...
  • Page 117 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) 1. The Power-on via LAN control may works only under specific mode. To Power on/ off 000: STBY see display UG for (standby) 001: ON...
  • Page 118 000: Unlock Button lock *See note in details 001: Lock 000: Unlock Menu lock > *See note in details 001: Lock Number 000~009 *3.1.1 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad *3.1.1 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Disable: RCU will be no function...
  • Page 119 B. Optional Function Set Function Length ID Command Command Value Range Comments Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 000: Off Backlight On_Off 001: On 000: Normal...
  • Page 120 000: OFF Tiling-Mode 001: ON (for video wall) 000: OFF (for video wall) Tiling-Compen- 001: ON Bezel width com- sation pensation (for video wall) 01x~09x: H 1. 2nd digital for H Tiling-H by V 0x1~0x9: V monitors Monitors 2. 3rd digital for V monitors (for Video wall) Copy the screen...
  • Page 121: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 122 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x30 0x38...
  • Page 123 Get-Function Table A. Basic Function Response Get Function Length ID Command Command Comments Range Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources are 000 ~ 100 Get-Backlight...
  • Page 124 (for the model with LAN) Get-MAC address Reply in new 32-byte format *3.2.0 (for the model with LAN) Get-IP address *3.2.0 Reply in new 32-byte format*3.2.0 Reply in new 32-byte Get-Serial number format *3.2.0 *3.2.0 Reply in new 32-byte Get-FW version *3.2.0 format *3.2.0 NOTE: ...
  • Page 125 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
  • Page 126 B. Optional Function Response Get Function Length ID Command Command Comments Range Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 000: Off Get-Backlight 001: On On_Off 000: OFF...
  • Page 127 2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
  • Page 128 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.
  • Page 129: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 130 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE:  This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
  • Page 131 2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
  • Page 132: Appendix

    Appendix Specifications Item Category Specifications IFP5550-5 IFP6550-5 IFP7550-5 IFP8650-5 Model IFP5550-5A IFP6550-5A IFP7550-5A IFP8650-5A Size 55” 64.5” 74.5” 85.6” Display Area 1209.6 (H) x 1428.48 (H) x 1650.24 (H) x 1913 (H) x (mm) 680.4 (V) 803.52 (V) 928.26 (V) 1084 (V) Screen Surface...
  • Page 133 Item Category Specifications Physical 1268 x 773 x 85 1488 x 897 x 87 1710 x 1020 x 86 1958 x 1160 x 87 (mm) Dimensions Physical 49.92 x 30.43 x 58.58 x 35.31 x 67.32 x 40.16 x 77.09 x 45.67 x (in) 3.35 3.43...
  • Page 134: Display Modes

    Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 720 x 400 70Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 832 x 624 75Hz 1024 x 768 60Hz, 70Hz, 75Hz 1152 x 864 60Hz, 75Hz 1152 x 870 75Hz 1280 x 768...
  • Page 135: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 136 Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). Touch function does not work 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1.
  • Page 137: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...
  • Page 138: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 139: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 140: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.
  • Page 141: Copyright Information

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 142: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...
  • Page 143: Limited Warranty

    ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 144 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 145 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 146: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 147 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 148 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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